All contacts gone after phone software update by O...

Here's another one for you: after performing a software update from within Ovi Suite with automatic backup before and restoration afterwards, the following is missing from my C3-01 phone: 1. All contacts are gone (yikes!); 2. The main view settings are back to default, not what I selected. Fortunately I was able to restore the contacts from a previous backup so BEWARE: before updating, make sure you have a separate manual backup since the automatic restoration performed by the Ovi Suite does NOT deliver.

Furthermore, the selected group tones are gone and all back to Default. It appears these are not part of a backup...

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    Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
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  • IPad mini will not let me access mail after latest software update, 6.1.2, seems to want me to sign in, but whenever I type my Id ad password it just says that the mail account already exists.. Still can't open my mail!

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  • After running Software update, I can no longer run, open, sync or use iTunes in any way. PLEASE what happened??

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    Version:         ??? (???)
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    Interval Since Last Report:          504736 sec
    Crashes Since Last Report:           20
    Per-App Crashes Since Last Report:   13
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    Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
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    Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
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    USB Device: Hub, 0x0424  (SMSC), 0x2502, 0x26470000 / 3
    USB Device: Deskjet D4300 series, 0x03f0  (Hewlett Packard), 0x1f04, 0x26471000 / 5
    USB Device: GD-0608-U, 0x056a  (WACOM Co., Ltd.), 0x0021, 0x04700000 / 4
    USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0x04500000 / 3
    USB Device: Hub in Apple Pro Keyboard, 0x05ac  (Apple Inc.), 0x1003, 0x04300000 / 2
    USB Device: Apple Optical USB Mouse, 0x05ac  (Apple Inc.), 0x0307, 0x04310000 / 6
    USB Device: Apple Pro Keyboard, 0x05ac  (Apple Inc.), 0x020b, 0x04330000 / 5
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06100000 / 2
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8216, 0x06110000 / 5
    FireWire Device: unknown_device, Unknown
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    Same thing happened to me and I get the same error message. These are the programs that don't work
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