All dashes in phone numbers have disappeared

All dashes in contacts phone numbers have disappeared. Now when someone sends me a text only their number appears, no name.  I also have a lock icon next to the battery life.

First try something simple like restarting or resetting your iPhone to see if this corrects the problem:
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after the iPhone shuts down, then press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).
If these don't work do you have any iTunes or iCloud backups which would contain the missing data? If so restore your phone using the most recent of those.
See: http://support.apple.com/kb/ht4859

Similar Messages

  • My iphone 4s is importing contact information from FB and my email account.  When I pull up my contacts it only shows e-mail information and the phone numbers have disappeared.  How do I get my old contact list back with the phone numbers?

    My iphone 4s is importing contact information from FB and my e-mail account.  When I try to look at my contact list it is showing everyone I have on those lists and it only shows their email addresses.  The phone numbers for my contacts have disappeared and I don't know how to get them back.

        Hi macmac57. I don't memorize my numbers anymore, so I know how important it is to have all your contacts on your phone at all times. Did an update occur or a new application download when your contacts disappeared? Have you been backing up your device with your computer? You can try to restore your contacts from your last backup. http://support.apple.com/kb/HT1414
    Are you syncing your iPhone between multiple computers? This can sometimes create issues with your contacts. http://support.apple.com/kb/TS1474
    If you were already using iCloud to back up your contacts, check out http://support.apple.com/kb/TS3998 for some great tips from Apple.
    I do hope this has been helpful for you to restore your contacts.
    JenniferH_VZW
    Please follow us on Twitter @vzwsupport

  • Ios7 - all my phone numbers just disappeared

    iPhone 5S
    64GB
    Version 7.0.4 (11B554a)
    AT&T 15.5
    I was texing some friends back & forth.  In the last reply text, I noticed it did not show my friends names, just their phone numbers.  Looked at all my other previous texts and everything is listed as phone numbers.  All the names are gone.
    Went to my contacts and everyone's phone numbers have disappeared.  All the contacts are still there, just no phone numbers for anyone.
    I have not done a recent update and I don't use iCloud.  It has always been turned off.  The only thing I was doing with the phone was texting.  All other apps were closed.
    Any suggestions?
    -erich168

    You can back up your iTunes library as shown here:
    http://support.apple.com/kb/HT1382
    Or see this thread on backing up in Windows:
    http://discussions.apple.com/thread.jspa?threadID=302411

  • I just backed up my 3gs iphone using itunes.  All my photos and contacts have disappeared from my phone.  I am unable to locate them on my computer.  HELP!!!

    I just backed up my 3gs iphone using itunes.  All my photos and contacts have disappeared from my phone.  I am unable to locate them on my computer.  HELP!!!

    OK, I understand.  Try this ... it's much safer.  It will simply restore your backup, but not do anything to your iOS:
    While your iPhone is plugged in to iTunes, right click on the iPhone icon on the left side of the iTunes display.
    Choose "Restore from backup ..." from the pop-up menu that appears.
    Again, what this will do is place that backup back on your iPhone without changing iOS.  So you should be very confident in the backup contents before doing this.

  • Is there a way to new when phone numbers have been added

    is there a way to new when phone numbers have been added

    I have a Contact that I created called "Do Not Answer"  All the phone numbers that I do not need to answer are placed within this contact.
    I created a 10-Second-Silence ringtone that is used for this contact.  Set Vibration to "None" and Text Tone to "None" as well.  This will shut down any tones or vibrations if you receive a call or text.
    Add any appropriate "NO' sign as a contact picture if you like as a visual reminder to not pick up the call.  I use this: 
    Any callers listed under this 'Contact' will be eventually sent to your email without disturbing you.  Other then that, there is no easy "Kill-file" within the iPhone of which I am aware.
    Best of Luck

  • I have just moved from MobileMe to iCloud, but all my contacts from MobileMe have disappeared?

    I have just moved from MobileMe to iCloud, but all my contacts from MobileMe have disappeared? when i log onto iCloud,

    Did a restore from yesterdays backup, worked perfectly, then set up icloud on my phone FIRST!
    all contacts are synced and so is everything else
    when in doubt restore

  • I had quite a few notes in the 'Notes' app. I suddenly find that all of them, except 3 have disappeared. What could be the reason and how can I get my notes back?

    I had quite a few notes in the 'Notes' app. I suddenly find that all of them, except 3 have disappeared. What could be the reason and how can I get my notes back?

    Not fully au fait with iCloud. I don't use it. But if you have done a backup to iCloud then this might help. This reply will refresh your post thereby giving others an opportunity to comment. Meanwhile, read up about iCloud in the User Guide. Here's the link to download it - http://support.apple.com/manuals/#ipad

  • "On my Mac" folder including all my subfolders in Mail have disappeared after Yosemite install! HELP!

    "On my Mac" folder including all my subfolders in Mail have disappeared after OS X Yosemite version 10.10.2 install! What should I do?

    Quit Mail. Force quit if necessary.
    Back up all data before proceeding.
    Triple-click anywhere in the line below on this page to select it:
    ~/Library/Mail/V2/MailData
    Copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
              Go ▹ Go to Folder
    from the menu bar. Paste into the box that opens by pressing command-V, then press return.
    A folder window will open. Inside it there should be files with names as follows:
              Envelope Index
              ExternalUpdates.storedata
    Move those files to the Desktop, leaving the window open. Other files in the folder may have longer names that begin as above. Move those files, if any, to the Trash.
    Relaunch Mail. It should prompt you to re-import your messages. You may get a warning that the index is damaged and that Mail has to quit. Click OK. Typically, the process takes a few minutes, but it may take hours if you have gigantic mailboxes. In that case, you may be able to speed things up by temporarily adding your home folder to the Privacy list in the Spotlight preference pane. Remove it when Mail has finished importing.
    Test. If Mail now works as expected, you can delete the files you moved to the Desktop. Otherwise, post your results.

  • TS1702 All my entries in 'notes' have disappeared.  I had several different 'notes' entered over the last few months but when I opened the app recently, all of them had gone.  Any way of getting them back?

    All my entries in 'notes' have disappeared.  I had several different 'notes' entered over the last few months but when I opened the app recently, all of them had gone.  Any way of getting them back?  This has happened once before but they just popped back in a few days later.  No such luck this time.

    Not Charge
    - See:    
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic. I suspect this is your problem
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • I downloaded the ios6 to my iphone and my moms phone  Now they are syncronized and I lost my contacts. All my phone numbers have emails in them but no phone numbers. Now whenever I get or send a text it shows up on her phone. How do I reverse it?

    I downloaded the ios6 update for the iphone to my phone and my moms"s phone. Now they are syncronized and I lost my contact telephone numbers. Now when I get a text or send  text it shows up on my mom's phone. I asked for help from the people at the ATT store and had no idea how to help me. That is crazy that they don't even know anything about their own products! This is EXTREMELY frustrating. Did you create a software that cannot be reversed or corrected? How to I restore my phone to the way it was? I am being told it can't be done. I have been an ATT customer for 8 years but I would love to go to Verizon right now. Pleae let me know how to reverse this and get the phones unsynced.

    If you share an Apple ID, both of your phone numbers should be linked to that ID. You should be able to use your phone number as well. My wife, my daughter and I all share an Apple ID for purchases, and we each text from our iOS devices using our own iPhone numbers.
    When iOS 6 came out, you were able to link the phone number with your Apple ID to use for Messages and FaceTime. You will need to sign out of messages on all devices and then start the process all over again.
    Take a look at this.
    iOS and OS X: Link your phone number and Apple ID for use - Support

  • My contact's phone numbers have all gone, but their email addresses are still in my contact list. How do I get all those phone numbers back?

    I am needing help with my iphone contacts..
    When I look into my contacts, everyone's email addresses are there, but all the phone numbers I had are completely gone. Does anyone know how this could have happened, and what I do to get them back?

    There's a list of things to check here: https://discussions.apple.com/docs/DOC-3792.

  • HT4972 I have lost most (but not all) of the phone numbers from Contacts.

    This is my work iphone, connected to my work MS Exchange account.  First I upgraded to iOS5, but that caused the 3G connection to stop working (my phone contacts were still there at that point).  The IT guy at work eventually fixed the 3G connection - it was something to do with the profile being blocked, I don't know exactly, and I don't know what he did to get it working.  However, whatever he did, it caused most of the phone numbers in Contacts to disappear.  Unfortunately they're not in my Contacts in Outlook either, so I can't restore them from there.
    I guess the most likely option is to restore them from the backup that occurred during the iOS5 upgrade - can someone suggest how I can do that?  Or any other ideas?
    Thanks for your help.

    Contacts are not completely backed up as part of the iPhone backup.  Only contacts necessary to back up your recent call and favorites lists are backed up, which often won't include all your contacts.  (In fact, if the IT person backed up and then restored your phone from backup that may be how he lost many of your contacts.)  Also, restoring from backup will revert all settings and data on your phone to those contained in the backup.  If you want to try to restore from your backup anyway follow this procedure:
    Before connecting your phone, open iTunes on your computer, go to Preferences, on the Devices tab check "Prevent…from syncing automatically"
    Now connect your phone to your computer and import your photos to avoid losing any recent photos (see http://support.apple.com/kb/HT4083)
    Open iTunes and when your phone appears on the left sidebar, right-click on its name and choose Transfer Purchases (to transfer any recent purchased into your iTunes library)
    Right-click on the name of her phone again and choose Restore from Backup, choosing the backup you wish to restore from
    When this completes you can go back and re-enable automatic syncing if you prefers this

  • HT1766 I want to restore my iPhone to the backup I did just before upgrading to iOS6. Today's sync/backup erased most of my contacts and almost all of my phone numbers within the remaining contacts.  No iCloud backup because of other issues still to resol

    I want to restore my iPhone to the backup that I did just before upgrading to iOS6.  When I try to pull up old backups, I only see one from this morning and an old one from May 2012 when I still had my iPhone 3GS.  I have not been using iCloud since it was set up improperly when I first switched to the 4S, the contacts weren't being synced AT ALL.  visited the genius bar, they said I need a whole other appointment to visit them and solve that, I haven't had a chance to do that yet.  Thus, I am backing up to iTunes.
    This morning's sync/backup resulted in me losing most of my contacts, and for the contacts that remain, 99% of the phone numbers are gone.  I can recover my calendar entries from this past week, but I don't know how I can recover all of them from my May 2012 backup.
    Since I had a backup just last week, I'd like to just go back to it.  But how?  Or, is there another way to get my contacts restored?  And why did they disappear?  And what else may be gone that I just don't know about yet?

    I want to restore my iPhone to the backup that I did just before upgrading to iOS6.  When I try to pull up old backups, I only see one from this morning and an old one from May 2012 when I still had my iPhone 3GS.  I have not been using iCloud since it was set up improperly when I first switched to the 4S, the contacts weren't being synced AT ALL.  visited the genius bar, they said I need a whole other appointment to visit them and solve that, I haven't had a chance to do that yet.  Thus, I am backing up to iTunes.
    This morning's sync/backup resulted in me losing most of my contacts, and for the contacts that remain, 99% of the phone numbers are gone.  I can recover my calendar entries from this past week, but I don't know how I can recover all of them from my May 2012 backup.
    Since I had a backup just last week, I'd like to just go back to it.  But how?  Or, is there another way to get my contacts restored?  And why did they disappear?  And what else may be gone that I just don't know about yet?

  • Does anyone know how to recover deleted contacts?  For some reason contacts with only phone numbers have been deleted the rest of my contacts are there.  It appears that I only have the contacts on my phone that i have on my laptop.

    Does anyone know how to recover contacts that have been gone missing or have been deleted somehow.  The contacts that are missing are the ones where I only had phone numbers (no email address).  The ones where I have both phone numbers and email addresses are ok. They are the same ones I have on my laptop.  I dont know what I did to cause the ones with phone number only to disappear.

    Good Afternoon irish357,
    I know the importance of saving and updating your contacts. What type of phone do you have? If you are using Backup Assistant, you have the ability to sync the contacts between your laptop and phone. You will also be able to see if all your contacts are stored on the online portion of the application versus the phone itself. The contacts should be the same for both online and the phone.
    I have attached a link below for your reference.
    http://bit.ly/rKiyOf
    I hope this information is helpful in resolving your concerns.
    Sincerely,
      JonathanK_VZW
    VZW Support
    Follow Us on Twitter@VZWSupport

  • Names, addresses and phone numbers have dissappeared from my list, favorites and tx mess

    Suddenly I went to favorites and realize most of my phones have no names only phone numbers.  I went to all contacts and they are not there. I lost names addresses and all info.  I need to know if is still there? in the memory? or I need to do it all over again.

    Try importing your contact list from Verizon Backup Assist.
    If you do not have that, then upload them from your saved contacts in your computer.
    If you do not have that, then try to restore your backed up phone data from a previous backup on itunes.
    If you still have none of those, then yeah.  You're SOL and will have to manually insert everything.  I recommend afterwards getting the backup assist app and backing everything up so you don't have to do that ever again.
    Hope this helps!

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