All data is wiped from my iphone after internet was serverely hacked, hence transfered to my iphone and everyone elses iphones in the house
Our internet was hacked really bad, whatever virus/ trojan it was, my two housemates & I didnt realise straight away, by then we had synced our iphones to itunes on our computers, it wasnt long before we noticed our iphones acting strange, they would freeze up, bombing out, our computers were worse, it got through the anti-viruses, activated our web cams & mics. Then one of my housemates got a settings message window pop up on his iphone screen saying "I will put it all back if you give me what I want", we freaked, we had no idea what it meant. The other iphones were telling us to sync to itunes.. We sync to itunes again, then about half an hr apart of each other- each of our phones turned themselves off, we turn them on again.... and discovered all data, apps, messages, photo's, everything completely wiped clean- gone. Most of the programs on our computers had been changed, all data on itunes was gone, we just couldnt believe what had happened.
I never did a back up- I trusted the iphones, I didnt think that i needed to. I had tried again to sync to Itunes after I uninstalled Itunes & reinstalled it again on my main computer but nothing. I thought that I better not try syncing it to my laptop then.
I have uninstalled most programs in my laptop & tried to clear out any dodgey data i could find. I have left what iphone files that I could find in there, but I cant tell which iphone/ apple data is what nor can I read any of it.
I have seen on other sites there are programs or tools to try and retrieve data, but I dont trust the internet, I'm not risking being hacked again by downloading from sites I dont know.
Can someone please PLEASE advise me some kind of instructions as to how to retrieve my iphone data out of my laptop??
**I'm wondering if this Apple site will publish this, because I have never found anything on the net where people have had a hack as bad as ours, so it makes me wonder if there are people out there who do talk about bad hacks- if they're story ever gets published or is our hack "1 in a million!".
Syncing your phone will restore the iTunes content to your phone. I suspect the content has not actually been deleted from your phone, just not visible due to a glitch(it's happened before). Re-syncing will fix things.
Similar Messages
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I backed up my iphone 3gs and had the intention of transferring the data to another iphone 3gs. Nothing imported and the old phone is wiped clean. Where is my data?
You can not access the backup directly.
Did you restore your replacement from this backup?
If so then you already have everything in the backup on your device.
If not, you can wipe the device and restore from this backup:
Settings > General > Reset > Erase All Content & Settings
What is it you are worried about losing that isn't already on your current device? -
I live in Canada. Each time I travel to the US, I lose all calendar entries. I have to erase all data, then restore from an iCloud backup. Tedious. iPhone 4, iOS 7.1, sync set to all events. I only use the default calendar. Do I have an incorrect setting?
I did find another point worth mentioning.
I use my iPhone 4 with a corporate Exchange email account. I had deleted the account from my phone just before I did this backup/restore process...and I thought my battery drain was much, much better (if not outright fixed).
Later in the day, after seeing my battery life improve to near-new behavior, I re-added my Exchange mail account. Considering I have 1 yahoo account and 3 gmail accounts, the Exchange account adds a 5th email account.
What happened? Battery drain back to "worst case". Removing or re-adding the Exchange account is like toggling between decent and terrible drain conditions.
Bottom line is that I re-added a couple dozen applications and battery life didn't change. By far, the Exchange account drains the battery worse than any other app and setting. This account must be polling very frequently and since people tend to send very large file attachments to that account, perhaps those effect the battery drain even though I have the account set to not download attachments.
Anyone running Microsoft Exchange might be able to confirm what I see? If so I can open an enterprise ticket with Microsoft and bug them on this issue. -
HT3951 Will all info be wiped from my iPhone if I sync it with a new computer?
Will all info be wiped from my iPhone if I sync it with a new computer?
Yes, the dialog box that will appear gives you several options, one of which is "erase and sync". It will do what it says, in that order. If the iTunes Library on the new computer is empty, after you sync your iPhone it will also be empty.
The way to transfer your iTunes Library and everything on it is from the old computer to the new computer. Read about it here:
iTunes: How to move your music from one computer to another:
http://support.apple.com/kb/HT4527 -
i restored my mac and all my music wiped from my mac and is still on my phone. how do i get the music from my phone to my mac i really need it!
Did you not have a Time Machine backup of your Macbook Pro or a clone backup on an external HD?
To copy music from the iPhone to your Mac -- except purchases from the Apple Store -- you need third-party software.
Check this thread: https://discussions.apple.com/thread/5811515?searchText=music%20from%20iPhone%20 to%20mac -
HT201065 Is it possible to completely remove ALL data when wiping??
Is ALL data completely wiped and irretrievable from my old mac once this process is done? I have heard of others illegally retrieving data from old discarded hard drives previous owners had 'wiped' clear.
When you erase a drive, you can do it fast/non-secure or slow/secure. Choose the "secure" method and specify 1, 3 or 7-pass option. For large disk drives this can take a VERY VERY LONG TIME. But if you want to be safe, what's a day or two.
The multiple-pass secure options writes different bit-patterns to the drive, before it finally erases it with all zeros, which leaves nothing for anyone to recover later on.
If you choose the unsecure method (the default) it only initializes the information that says how many files are on the drive and where to start writing when new files are created. The actual part of the disk that had your old data is not even touched, so with the right kind of software that information is able to be recovered to varying degrees of success.
The 3-pass secure erase method is what the DOD (Department of Defense) recommends for erasure of drives.
See this for a lot more information about securely erasing disks:
http://www.it.cornell.edu/security/depth/practices/media_destruct.cfm
have fun..... -
HT1655 my i pod shuffle (3rd genration ) is not seeing in itune and all data is erased from there.
hi i try to reset ipod shuffle(3G) via itunes but as i chossen dan all data got erased from ipod and now i can connect my ipod to itunes
The three music came with your operating system.
Sync is only oneway, from PC to your device. Unless you have the music on your PC, iTunes is going to wipe out what you have on your device if you are syncing to a new library.
You can only transfer Purchased music over to Itunes on your PC.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/HT1848
As for you own music, you may have to use a third party software. A good Free one is called Sharepod which you can download from Download.com here:
http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2 -
If you mean you are having trouble activating your iPhone after
updating to iOS 6:
iOS 6.0.1
Generally this is a sign that the iPhone had previously been
hacked/modified/jailbroken and the update relocked it to the
original wireless carrier. If this is the case, only that wireless
carrier can unlock your iPhone. You must contact them to see
if they offer unlocking and if you qualify.
My phone is from USA and unlocked version and I paid 750 USD.
Where did you acquire this iPhone?
USA
What wireless carrier did you use before this problem?
I used BSNL - India previously. After I get problem, I used Mobily -Saudi Arabia again I got problem and I am trying to use Airtel - India.
Does the app Cydia appear on your iPhone?
What does It mean?
What does it say when you look at Settings=>General=>About=>Carrier?
Airtel 13.0It would be better for troubleshhoting if you posted back to your original question.... here
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My iTunes will not recognize my iPhone after iTunes was updated.
my iTunes will not recognize my iPhone after iTunes was updated. what does that mean?
<Re-Titled By Host>Hello mzshay2u2,
Thanks for using Apple Support Communities.
From your post I understand that you're unable to locate your iPhone within iTunes 12 on your Mac. First, I'd like you to take a look at the screenshot below, as iTunes 12 changed the navigation of your Library.
Sync your iPhone, iPad and iPod with iTunes using USB
If you do not see your iPhone's icon there, then continue on to the link below.
iOS: Device not recognized in iTunes for OS X
Cheers,
Alex H. -
When I try to sync my iPod touch it comes up with a message saying "iTunes was unable to load data class information from Sync Services. Reconnect or try again later". I have reconnected and tried again later numerous times and it hasn't worked! Has anybody else had this problem and knows how to fix it??? Help me!
Try here:
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
If not successful see the previous discussion on the right side of this page with the green checkmark. -
I received an iPhone 6 in the mail from my previous service provider but I already changed to a different provider and got an iPhone 6 in the meantime because my iPhone 5 stopped working and I was desperate thinking I wouldn't receive the phone in the mail. Should I mail it back or sell it?
You aren't serious are you? Send it back. It is not yours, you do not own it, therefore selling it would constitute selling stolen goods. You would be committing a crime, and you would be screwing whomever you sold it to.
GB -
I currently own an iphone 5s buy from a foreign icloud but it is locked so I can not use and I do not know the previous owner who I can not contact them.
iphone 5s have IMEI: **** gray TA & T's network
ID: H. ..... @ m .... net.
I need help so I can use the
thanks so much for what
<Edited By Host>Apple hasn't done anything. This is a security feature that you did not check to see had been properly de-activated before buying the phone.
If there was a back door, it would be useless as a security feature. -
my iphone I5 with latest OS 7.0.4 switched off interminately and I have to hardboot the device again. is there any solution?
Try to set it up as new device without using the latest backup, in case the backup contains corrupt data causing this. If it works after that, restore from the latest backup to get your data and settings back.
How to back up your data and set up as a new device -
I am having dilemma after reformatting my iPhone 5 and I can't get through the re-activation page. It requires me to log-in using my old apple ID which I abandoned 2 years ago after it was been hacked. Apparently, I was able to retrieve my old Apple ID and iCloud, however, the purchased items, downloaded apps, the linked device ("find my iphone app" to link) and other information were wiped out. I reset the password several times to see whether it helps, but still shows error message "Apple ID cannot be used to unlock this phone".
Any advices and help to get through?Also I have not done anything to the phone ever since I bought it, so I assume that it's locked?
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After backing up my iPod my applications will not reload and just shows waiting underneath the application, any help?
http://lifehacker.com/5948155/fix-iphone-apps-stuck-waiting-during-installation
http://alvinalexander.com/apple/iphone-waiting-apps-update-install-reinstall-del ete-ipod
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