All downloads, including Blackberry App World and What's App, fail on my 8520. Help?

I had a new phone yesterday to replace a broken one. I have been uinable to download any apps properly, even Blackberry Protect and Blackberry App world failed and 'What's App' verification codes simply won't send. I had all this on my previous phone so can anyone help?

Hello caryne and welcome to the BlackBerry® Support Community Forums.
Can you elaborate on the issue you are experiencing on your BlackBerry® Curve™ 8520 smartphone when trying to download applications?
If you are getting any error messages, please provide those errors.
Does your device have EDGE or edge? You need EDGE in capital letters to indicate your data plan has been transferred over to this device.
Thanks!
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Similar Messages

HT4623 I downloaded new 6.0 software and lost my apps on my 3gs. under itunes when I try and redo it to old settings it keeps 6.0 and I still cant download my apps. What to do?

I downloaded new 6.0 software and lost my apps on my 3gs. under itunes when I try and redo it to old settings it keeps 6.0 and I still cant download my apps. What to do?

Connect to iTunes on the computer you usually Sync with and “ Re-Sync “...

I am a first time user of I phone. Today when I downloaded two basic free apps that is Facebook and what's app , I was charged one dollar each time . Why is that .

I am a first time user of I phone. Today when I downloaded two basic free apps that is Facebook and what's app , I was charged one dollar each time . Why is that .

You weren't charged.
Read: http://support.apple.com/kb/ht3702 for an explanation.

HELP!! I'm trying to purchase a gift for someone in app world and it won't work!!

I received a gift request for an app in Blackberry App World and I am tryi g desperately to accept it but all I get is "please wait" it is driving me crazy. I was able to buy one once before and had the same problems but after deleting app world, rebooting a ton of ti.es and restalling app world I finally got it to work. There has to be an easier way...seriously rim! I have reinstalled app world 2x, rebooted at least 5x...tried everything I can think of including turning off Blackberry Protect but it still just says "please wait". I'm going mad can someone PLEASE help!!!!!!

You didn't say what version your trial is. Is it 10.1?
Right click on one of the clips and hit Reveal in Finder. Then select the clip it takes you to and open it in Quick Time . Hjt Command-i and post a screen shot of the Inspector info
Russ

App World and Evernote

I want to get Evernote, I downloaded App World and it is not there as part of the download. What do I need to do?

Check here,
http://www.blackberrynews.com/2009/05/28/everynote-now-available-for-the-blackberry-curve-83xx-serie...
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

How can I delete apps from the app store? There seems to be every app I have ever downloaded and deleted since I got my phone in 2007. When I go to app store and select update apps there's a menu at the top that says purchased! I would like to delete hist

How can I delete apps from the app store? There seems to be every app I have ever downloaded and deleted since I got my phone in 2007. When I go to app store and select update apps there's a menu at the top that says purchased and when I select it it shows every app I've ever had! I would like to delete the history please.
Many thanks

You cannot.
The entire point of this is that you can redownload any and all of your past purchases.

Unable to SEND images in BBM and What's App

I am unable to send images in BB Messanger and What's App. The SEND oprion does not appear when i try to forward an image to bbm contact. In What's App it shows 'Upload Failed'. Apprears to be some common setting problem on the Blackberry. Any ideas of how to resolve

Could you explain how you're going about to send an image via BBM?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

After I synced my iphone (4S with ios 8.1.2) using itunes with MS outlook on my new PC , suddenly all my contacts without telephone number and what I have the name of the contact only ?

After I synced my iphone (4S with ios 8.1.2) using itunes with MS outlook on my new PC , suddenly all my contacts without telephone number and what I have the name of the contact only ?

I couldn't find the edit button on my original post so I am posting an update here.
I have gone through more apps and have had good luck on all but one more. And it's not that the app doesn't work, I am talking about the Yahoo Weather app, It works fine, but when you swipe between cities the screen lags a bit and it sometimes doesn't move between pages the way it should. On iOS 7.1.2 it was smooth as butter but on iOS 8.0, not so much. I will post a note in the app store to let them know. I really like the Yahoo app better than the new stock app.
I have been going through my games and they all work fine. Angry Birds (Original and Stella), Canabalt, Minecraft, Bejeweled 2, Silly Walks, PopWords, Doodle Jump, Deep Green all seem to work just fine.
Starbucks app works as it should.
I will stop back again next week after I have had the weekend to play with it in detail and post my thoughts again.

My husband purchased my apps, i now what the apps i have under my name - can i do this and how?

My husband purchased my apps, i now what the apps i have under my name - can i do this and how?

All iTunes Store purchases remain permanently tied to the account that purchased them. Your device can hold protected content from up to five accounts, but updating apps from multiple accounts is more of an effort than working with a single account.
tt2

Macbook Pro - All app updates and newly installed apps disappear after shutdown, how do i fix this?

All app updates and newly installed apps disappear after shutdown, how do i fix this?

Hello Masterklaus69,
Thanks for the question. After reviewing your post, it sounds like there is a lot of data in the Other catagory. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
OS X: What is "other" space in About This Mac?
Thanks for using Apple Support Communities.
Have a nice day,
Mario

I installed windows 7 on my macbook pro. all is working but lan adaptor and sound od laptop is not working. please help me or send the link where i can download the these drivers.

I installed windows 7 on my macbook pro. all is working but lan adaptor and sound od laptop is not working. please help me or send the link where i can download the these drivers.I have lost my resource cd .

If you are running Lion or Mountain Lion, the drivers are downloaded from within Bootcamp Assistant. If you are running Snow Leopard the drivers are on your Snow Leopard install disk.
Read the Bootcamp Install Guide for your version of OSx. http://www.apple.com/support/bootcamp/
Bootcamp questions should be asked in the Bootcamp forum where the Bootcamp gurus hang out https://discussions.apple.com/community/windows_software/boot_camp

HT4847 How can I change my iCloud email address without losing all my data and what not???? Please help...

How can I change my iCloud email address without losing all my data and what not???? Please help...

Welcome to the Apple Community.
You can't change it but you can create an alias to use.

What are the frequencies all versions of the iPhone 6 and what are they used for (e.g. GSM, 3G, LTE, WIFI, Bluetooth,etc...) provided with channel numbers per frequency

what are the frequencies all versions of the iPhone 6 and what are they used for (e.g. GSM, 3G, LTE, WIFI, Bluetooth,etc...) provided with channel numbers per frequency.

Click here

App World Inaccessible - Error Message "App World has been blocked"

Dear All,
I recently purchased a Sprint-branded Blackberry Curve 9350 (in excellent condition) off of Amazon, and all of the phone is entirely functional, except that every time I try to access the Blackberry App World I receive a pop-up message reading "App World has been blocked".
Initially, when I switched my pre-existing Sprint line to my new Curve, the phone was entirely wiped and reset. I began using the various functions and only a few days later realized that I cannot access App World. I spoke to several Sprint representatives and over the course of a few days took the following steps, all without any success:
De-installed and reinstalled App World
Did a Batt-pull with the phone on, de-installed and reinstalled App World, and did another Batt-pull
Hooked connected the phone to my laptop and de-installed App World via Blackberry Desktop Manager
As I purchased the phone over Amazon, I don't believe warranty protection applies. However, it seem incongruous that all of the other applications and functionality of the phone work, with the sole exception of App World.
Could someone please suggest steps to remedy the problem and make App World accessible?
Also, could someone please advise whether I can bypass the App World app and install Blackberry apps onto the Curve directly via Blackberry Desktop Manager and, if so, what the steps to do that are?
Many thanks in advance,
Colby
Solved!
Go to Solution.

Hello,
From that description, I suspect a latent IT Policy is on your BB that is blocking AW. Normally, the error message would say more than what you reported, and that would be more indicative...but this is my guess from what you provided.
To cleanse it, you actually have several things you need to do...starting with checking to see if this is indeed the case:
KB30076 How to check for an IT Policy on a BlackBerry smartphone
Sadly, there also are also rare situations with "stealth" IT Policies that exist, but do not actually display as such via the above. Again, the complete error message may have provided a better hint about this issue.
Nevertheless, I believe you need to conduct certain steps anyway, especially given your method of procurement. Refer:
KB05099 Steps to take before selling or after buying a previously owned BlackBerry smartphone
While it sounds as if someone did or had you do much of this, I think you need to review it to be sure. Further, none of those WIPE methods would actually have removed an IT Policy from the BB. Rather, you need to perform the ResetToFactory process, which I recommend you do instead of (or in addition to) the WIPE that the KB recommends:
KB31291 How to reset a BlackBerry smartphone to factory settings using BlackBerry Desktop Software
In addition, you need to be careful if you've already placed data onto the BB that you need to retain. You can backup/restore your device before/after these WIPEs, but you need to be careful when you restore...do not do a full restore, or you will simply put the offending IT Policy back on board. Rather, do a selective restore of only the databases you require, and being 100% sure to avoid any databases that have anything at all to do with IT Policy:
KB03974 BlackBerry smartphone database list
Lastly...given this situation, it is entirely possible that there are further challenges with this specific BB. For example, if the BIS account is locked due to the BB being previously reported as lost or stolen, there will be nothing you can do about that, and you will never be able to have full services. But Orange certainly should be able to tell you if this is the case.
cbhjenkins wrote:
Also, could someone please advise whether I can bypass the App World app and install Blackberry apps onto the Curve directly via Blackberry Desktop Manager and, if so, what the steps to do that are?
These methods exist:
KB14473 How to install an application on a BlackBerry smartphone using the BlackBerry Desktop Software
KB04670 Install a third-party application with the Application Loader
KB28715 How to Install applications from BlackBerry App World using a computer system
However, there is no way to know if the IT Policy will also block these methods.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

My iphone 5 and ipad 4th generation having the same problem of connecting to wifi, cannot load app store and cannot connect to itune store... help !!

my iphone 5 and ipad 4th generation having the same problem of connecting to wifi, cannot load app store and cannot connect to itune store... help !!

Try this:
1. Close all apps in the Task Bar. Double-click the Home button and hold apps down for a second or two. Tap the minus sign to close app.
2. Hold the Sleep and Home button down until you see the Apple Logo.

All downloads, including Blackberry App World and What's App, fail on my 8520. Help?

Similar Messages

Maybe you are looking for