All DVD's inserted, self eject and don't play, why?

When I try to insert a blank or recorded DVD in my iMac it self ejects and won't play, is there a problem with settings or does anyone know how to fix it?

Another help source (if you haven't already done so).
Go to your OS Help Menu. In the search field type dvd
Click on all the troubleshooting topics & Support Articles that pertain to your issue.
You can also do the same in Disk Utility. Open same up.
At the bottom left of the window, click on the purple button w/the "?" in the middle.
This will bring up the Help Menu.
===============
Try a different brand. Top forum favorites
CDs
FUJI
TDK
Verbatim
DVDs
Maxell
Verbatim
Make sure the DVDs are not dirty, smudged and/or scratched.
http://docs.info.apple.com/article.html?artnum=50448 How to Handle and Clean CD and DVD Discs
Your drive may need cleaning. Cleaning kits can be purchased from any store that sells CD/DVDs.

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I transfered my purchases from my iphone to my mac. All transfers completed. One particular album shows up on the phone but the songs are greyed out and don't play. Itunes shows album as purchased but album is not in my Mac library.

I transfered my purchases from my iphone to my mac. All transfers completed. One particular album shows up on the phone but the songs are greyed out and don't play. Itunes store shows album as purchased but album does not show up in my Mac library. How can I retrieve the album.

So i've found the answer to this by clicking on every menu and setting in the itunes store. It turns out some purchases in the cloud can be hidden probably as the result of an interrupted transfer/sync/backup or a network outage. To unhide purchases 'greyed out ' items , go to the Itunes store (on the PC) click on your account name and select view account. (you'll be prompted for your itunes password) once you are in scroll down to the purchase history section. there should be an option for hidden purchases. click through and click on unhide purchases, redownloadble purchases. any hidden purchases will then show up. click on unhide to reactivate and download. This may only work for purchases in the cloud.
hope others find this useful.

I got this weird screen with all of those weird signs a and don't know what that means. Anybody knows? By the way, in the white square written "confirm". Thanks in advance!

I got this weird screen with all of those weird signs a and don't know what that means. Anybody knows? By the way, in the white square written "confirm". Thanks in advance! By the way, it happened three times already !

Hi KLB,
Welcome to the forum. I would like to look into this for you. Please could you send me in your details using the link found in the "About Me" section of my profile?
Thanks
PaddyB
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

I am new to Final Cut Express and don't understand why I am unable to drag transitions into Canvas? Something wrong in my setup? It's not the overlays they are "on" so can anyone advise me please?

I am new to Final Cut Express and don't understand why I am unable to drag transitions into Canvas? Something wrong in my setup? It's not the overlays they are "on" so can anyone advise me please, by the way the "L" doesn't appear in the bottom left hand corner either? and by the way how can I get rid of that irritating Blue badge saying "AutoFill your contact details" all mine are in "address book" already!

You can't drag a transition into the canvas. If you're dragginmg a transition from the effects tab you drag it between the edit point of two clips in the timeline.
Make sure show edit overlays is turned on in the Canvas view popup.

When I switched computers my songs now cut off and don't play out. How can I get my songs back to play fully that I purchased from ITunes over the past years?

When I switched computers my songs now cut off and don't play out. How can I get my songs back to play fully that I purchased from ITunes over the past years?

Other people have been having similar problems with songs over the last few days, I assume that there has been a problem with Apple's servers.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting those tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link.

I have been watching videos from my ipad via ATV2 with no problems. As of yesterday my videos just keep loading and don't play. I don't think I have done anything differently. Does anyone know how to fix this. I have tried unplugging it

Hi, I have been watching videos from my ipad via ATV2 with no problems for over a year. As of yesterday my videos just keep loading and don't play. I don't think I have done anything differently. Does anyone know how to fix this. I have tried unplugging it waiting 30secs and then plugging it back in. I have tried restarting, updating and reseting but nothing is working. It's quite frustrating!!!! Any suggestions????

I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.

I have a mac os x 10.6 and don't know why I am not able to update to '09. Help please!

I have a mac os x 10.6 and don't know why I am not able to update to '09. Help please!

It is, but only when installed from an iWork 09 DVD(places such as Amazon and eBay may sell these) and not from the Mac App Store.
(81103)

Help!(confused face) I'm new with flash and don't know why the timers don't work like i would expect

I'm new with flash and don't know why the timers don't work like i would expect. In VB.NET timers are how you move stuff, but it doesn't look like they are ideal for moving stuff in flash at all (really slow). I'm making a game in which you throw a ball around the screen. i am using a timer to get the ball to move. this doesn't work well for 2 reasons; 1: the ball jumps alot, and 2: the timer should eventually run out of time. If anyone can help, i'd be thrilled cus this is my first post here, so yeah

Timing for movement would be more often dealt with using something that operates at the frame rate of the file. The ENTER_FRAME event is usually selected for this purpose.
stage.addEventListener(Event.ENTER_FRAME, moveBall);
function moveBall(evt:Event):void {
// your positioning code
You could use a Timer to control when to stop the listener from being active.

I've bought and downloaded music from itunes, but the ends of almost all my songs are cut off and will not play, how can I fix this?

I've bought and downloaded music from itunes, but the ends of almost all my songs are cut off and will not play, how can I fix this? Most of the music cuts off abouthalf way through the song, then it skips to the next one. Itunes also says I have not purchased the album though it is listed under my purchased albums. It's incrediabley frustrating, please help.

go to the itunes store. select more in the bottom right select purchased. then press the cloud icon to DL striaght to the phone. Id use wifi. you can also DL into computer then synv over to phone.

I am unable to open Organizer or Photo Editor this morning of elements 12 and don't know why.

I am unable to open Organizer or Photo Editor in elements 12 this morning and don't know why. Any ideas??

OK,
Good to hear that you are running at the moment.
The causes for organizer and the editor to stop working are usually different. For both to be affected, I would tend to suspect disk space problems. Probably a good idea to check that you have plenty of free space.
Please let us know if you have problems again and we can try troubleshooting.
Brian

DVDs keep ejecting and won't play

When I try to insert some dvds, but not all of them, they just pop back out and will not play in the dvd player on my 2008 Macbook Pro. How can I fix this? Is this a dvd problem or a computer problem??? I am baffled and would really love to fix this ASAP!

Hi Linky
Welcome to apple discussions. All of our macs are Power Macs. I sometimes use an apple G4 laptop which belongs to my wife (or rather school site).
Suggestion: you may also wish to post this same question to a category specific apple forum that addresses hardware and / or firmware issues for your specific mac model (namely Mac Book Pro Forum => Optical Drives and your MacBook Pro.
http://discussions.apple.com/forum.jspa?forumID=1298&start=0
Experience has shown me that what works fine for one may have little to no effect for the other. This holds true not only for desktops models vs. laptops but also for varied types of media. Date of manufacture, firmware + software + the date your mac actually rolled off the assembly line also play a significant role for your own apple computer.
These same dvds play fine on my daughters ibook so there is not a problem with the disc itself
The above statement is true but nevertheless I wouldn't rule out media compatibility issues just yet.
Lastly, try running apple's software updater if you haven't yet done so. Remember to repair permissions before and after doing so.
Message was edited by: SDMacuser

Time Machine Disk Self-ejects, and more

I'm using a 1 TB FreeAgent GoFlex external USB drive as my Time Machine back up. Half the time it works perfectly, other times it suddenly ejects itself and I get a message about how the disk was ejected improperly. If I pop out the USB cable, then plug it back in, the disk remounts and goes on as before. Other times it will begin backing up, and seems to get stuck in "back up" mode. It keeps evaluating the main hard drive until it's time to shut down for the day. I can't make it stop. If I go ahead and shut down, the computer quits everything down to the bare desktop, then locks up. If I shut down while not stuck in "evaluating" the computer shuts down normally.
How do I make the disk quit self ejecting?
How do I keep it from getting stuck "evaluating" the disk?

I have a similar problem which only recently developed with my Seagate FreeAgent Desktop Classic. The drive ejects only during TM backups. Here's the message from the TM widget:
Starting standard backup
Backing up to: /Volumes/TM/Backups.backupdb
Event store UUIDs don't match for volume: Macintosh HD
No pre-backup thinning needed: 309.2 MB requested (including padding), 365.05 GB available
Unable to rebuild path cache for source item. Partial source path:
Error: (-39) SrcErr:YES Copying (null) to (null)
Copied 8845 files (84.6 GB) from volume Macintosh HD.
No pre-backup thinning needed: 534.6 MB requested (including padding), 280.31 GB available
Stopping backup.
Error: (-43) SrcErr:NO Copying /Users/angeloferraro/Library/Preferences/Macromedia/Flash Player/#SharedObjects/EC6L7AJD to (null)
Copied 8625 files (184.9 MB) from volume Macintosh HD.
Copy stage failed with error:11
Stopping backupd because the backup volume was ejected!
Error writing to backup log. NSFileHandleOperationException:* -[NSConcreteFileHandle writeData:]: Input/output error
Backup failed with error: 27
have reformatted the external drive which has not helped.
No problem if TM is switched off. No disk errors with Apple's native disk utility, however Seagate's drive manager reports that "the selected drive failed its most recent diagnostic test" but does not provide any further information.
Have sent an email to seagate and awaiting their reply. Drive still under warranty.

CD inserted, cannot eject and icon does not appear on screen

Hello and Help Help Help, I just inserted a recorded CD and the icon did not appear on the desktop,
nor is there any response at all when I try to eject it with the eject button. Perhaps relevant or not:
I had just installed an update for Firefox (I use Safari almost always). I took all Firefox stuff to the trash (I can always download it again) but that did not make any difference. Have been using iTunes for over
five years to make many CDs of my own compositions, almost never a problem. Thanks very much, James Johnson in Plattsburgh NY at [email protected] (if you reply directly to my email also, that's easier for me)

Hi, James -
To eject the CD, restart or boot the machine and immediately press the mouse button, keep it held down until the CD pops out. This is a hardware-level (no OS software involved) command to the Mac to eject all removable media.

My iPod shuffle could be seen on iTunes, but it cannot be charged and don't play music. The battery light do not flash at all.

Like what I mentioned, the iPod do not work, it won't play music and the battery light do not flash.
But it shows in iTunes, and I could sync music into it.
I tried to reset all the settings of the iPod, and installed all the new software, but it does not work.
I don't know if it works before, my friend left it to me. I erased all the data she used before and syncronized all my music inside.
But it just never worked in my hand...
I really appreciate all feedbacks! Thanks and please answer this question if you have the similar situation!!

Are you using the USB docking cable that came with the iPod? There are separate contact points for power and data, so it is possible for the cable to connect for data, but not for power. Some third-party replacement cables may be of lower quality, if you do not have the original cable
However, it seems to be getting power, since the shuffle is operating when connected and you are able to sync when it is connected. So I think your USB docking cable is working.
That leaves a problem with the USB port or a problem on the shuffle.
For the USB port, it may not be supplying sufficient power to charge the battery. As a test, you should shut down (power off) the computer and disconnect all USB devices, including hub, except for standard keyboard and mouse (if normally used). If the Mac is a laptop, connect its power adapter (so that it's not running on battery power). Do this to reset the shuffle
http://support.apple.com/kb/ht1655
Start up the Mac, run iTunes, and connect the shuffle to a direct USB port on the Mac. Any difference...?
If that does not help, it may be a problem with the shuffle, such as a worn out battery.

Hello all! I lost my Iphone and don't know it number - what can I do?

I inspired by your brand as almost all people in the world!
Few weeks ago I lost my iphone 5 and now have some problems with purchasing new!
I believe in miracles and decided to try to ask Apple support me.
I bogged down in work and study: I organize marketing conference and going to visit US next week by my educational program.
There are difficult economic situation in my country due to russian politics in recent year and there are very difficult and expensive to buy something now or travel in our country! Moreover now I don;t haven evev an Iphone!
So I would like to ask company to get a little support to acquire a free iPhone 4 or Iphone 4s, maybe with defects or any for free. I am sure it is possible for company!
I am sure company is pleased to help company is pleased to help people in difficult situations people.
What do you think? Is it impertinently?
Waiting to hearing from you!
Yours sincerely,
Evgeniya
< Personal Information Edited By Host >

Sorry, we are all users here, just like you and Apple can not reached by posting. Use the Contact Us link to get in contact with Apple directly.
This forum is not the place to post petitions, sorry.

All DVD's inserted, self eject and don't play, why?

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