All DVDs are "Damaged?"

I have a first generation, 1.83 Ghz MacBook with a DVD/CDRW drive. Just in the last month, it seems to think all DVDs are damaged. I got the "skipping over damaged part" when watching a new movie, even though it works fine in every other DVD player I own. I needed to reinstall Leopard, and had to go to an external drive--it kept dieing on me. Likewise, an install of X-Plane took multiple attempts.
Any suggestions on what can be done?
The computer is 16 months old, so it is out of warrantee. I also hate to give it up for an extended period.

I recently bought a used (though superficially pristine) MacBook which exhibited the exact symptoms described here. I used a can of computer cleaning air to clean any potential dust off the lens in the drive. I used the long, skinny tube that comes with the can, inserted only far enough to get past the brushes that cover the door. I aimed three short "sprays" one at 90 degrees (in the center of the opening) and one at each side (about a 45 degree angle to the centerline). Since this time, the drive has worked perfectly. YMMV...just be sure not to insert the tube too far.
Walt

Similar Messages

Impossible tu burn an idvd project . All dvd is ejected.

I made a project with Final Cut Express, imported it in iDvd as I always do. All dvds are ejected and the only message I get : Insert a dvd.

Try this workflow to see if it makes a difference:
Once you have the project as you want it save it as a disk image via the File ➙ Save as Disk Image menu option. This will separate the encoding process from the burn process.
To check the encoding mount the disk image and launch DVD Player and play it. If it plays OK with DVD Player the encoding was good.
Then burn to disk with Disk Utility or Toast at the slowest speed available (2x-4x) to assure the best burn quality. Always use top quality media: Verbatim, Maxell or Taiyo Yuden DVD-R are the most recommended in these forums.
OT

HT203242 I use ipod classic 120G. When I launch itunes I first of all see a message "The registry settings used by itunes drivers for importing and burning cds & DVDs are missing." I cannot sync my ipod. Any ideas?

I use an ipod classic 120G. When I try to launch itunes I first of all see a box stating "The registry settings used by itunes drivers for importing and burning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall itunes" This I have done. obviously I cannot burn CDs but worse still is my ipod is not being recognised by itunes and will not sync. I have not installed any new burning softeware. Any suggestions please?

I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes

Windows Media Player: all the DVDs are played with cilyndrical distortion in pictures

Hi
I have Windows 7 (but hte issue I got also on XP in a different PC)
When I play DVDs with Window Media Player (not mater if the 9 or the 10 or the 11, the issue still exist), all the movies are player with pictures that are distorted.
I mean: they look compressed in, the center of the screen, and expanded in the sides. Like if the images are wotched through a cylinder.
It happens only with DVDs. If I play an .MP4 or an .WMV, this issue doesn't occur.
Is there any settings to prevent this please?
If I use VLC this doesn't happen. Thus there should be something else that I don't know.
Please can you help me?

Hi Tormy ,
Except for running the troubleshoot tool to have a diagnostic ,please take the following steps to have a diagnostic.
1.If you got another DVD player application in the machine , this issue can occur because different DVD players install different software that is used to decode the DVD video so that it can play back. Please try to remove the other
DVD player application to have a check.
2.Considering the other formats will play well ,there is a possibility that the format of these DVD are not supported by the Windows Media Player. It`s recommend to download the codec you need from the website to have a check .
For the codec questions ,here is a link for reference:
Codecs: frequently asked questions
http://windows.microsoft.com/en-hk/windows/codecs-frequently-asked-questions#codecs-frequently-asked-questions=windows-8
3.Sometimes the antivirus software may cause this issue, please turn off the antivirus software temporarily to have a check.
4.Apart from all the above suggestions, please ensure you have got the latest video card driver or reinstall it from the device manager.
Best regards

All of my I work programs in iwork won't open and say they are damaged. Any ideas. The programs have a white circle with a line through it similar to the ghost busters logo. Any thoughts?

All of my iworks programs, pages, keynote, and numbers have a white circle with a line through it, kinda like the Ghost Busters logo. None of the programs will open and the error messages reads that they are damaged. How do I repair?

What you describe is what we get for apps dedicated to PowerPc only when installed on a macintel machine.
I'm surprised by this behavior for iWork apps which are designed as universal ones.
How were they installed ?
Did you used the installer or did you borrowed them from an other machine ?
If it's case 2, maybe the device used to move the files was not a HFS+ one.
The only correct way to install iWork is to apply the installer and the late iWork updater.
Yvan KOENIG (VALLAURIS, France) lundi 25 avril 2011 11:48:24

When burning a folder of photos to DVD, photos on dvd are all pixellated

I use a Nikon D50. Images look great in iphoto, or when printed. But when I burn a folder to dvd for sharing with others, the photos on the dvd are mostly pixellated, some are fuzzy, almost like out of focus. What's going on? Help!
17" flat screen imac Mac OS X (10.3.9) 1 GB ram

You're looking at the thumbnails. When you burn from inside iPhoto, you're actually creating a miniature library. It's intended for creating a disc that will be recognized by iPhoto in another Mac computer. Each photo is represented by the original "out of the camera" version and the latest modified version (if any modifications were made). Finally, there is a thumbnail of each photo (used by iPhoto) and that's apparently what you were viewing.
If you merely wish to distribute photos to others (including your favorite photofinisher), export the photos to a temporary folder on the desktop. Then quit iPhoto and do a normal (Finder) burn. When finished you can trash the temp folder.

FCP files are damaged or incomplete

When i went to open FCP today it came up with a box saying, "You can't open the application Final Cut Pro because it may be damaged or incomplete."
It is still in my applications folder. But wont open. I tried going into time machine and restoring what files i could find and recopying them onto my HD just in case something was missing. Same thing.
Strangely Compressor doesn't work either. it has a question mark on the link for the dock. spotlight cant find it either.
Motion 3, and DVD Studio both work fine.
Sadly the disks are not with me right now. So an easy fix is not to reinstall right now.

I have FCP 6 and a few other pro apps installed on my MacBook Pro 15" everything was fine. Today I went to install the rest of the Pro apps Motion 3, Soundtrack Pro and after the installation FCP could not be launched and the dock icon was grayed out with a circle and slash thru it and the error message was FCP files are damaged or incomplete. I'm installing again but the installer won't let me just install FCP 6. All the other apps are fine, including the ones installed today. Help please.

All DVD's eject automatically

Hi
All DVD's are ejecting after few seconds. Macbook white 13".
Thanks

Mac OS X 10.6 Help
If you have trouble inserting a CD or DVD
If you can’t insert a CD or DVD, or if the disc is ejected after you insert it, there are several things you can try.
Try these suggestions:
Clean the disc. The drive may eject a disc if it’s dirty.
To clean a CD or DVD, wipe the shiny surface with a soft, damp cloth, working from center to edge.
Check the surface of the disc for scratches. If it’s scratched, it may be unreadable.
Try using the disc in another drive to see if the disc can be read.
Try to insert another disc in the drive. If you can insert other discs, the disc you originally tried to insert may be damaged.
Check whether the optical drive is plugged in and turned on. Refer to the documentation that came with the drive for more information.
If you’re using a MacBook Air SuperDrive, connect it directly to a MacBook Air. It won’t work correctly if it’s connected to any computer other than a MacBook Air, or if it’s connected to a hub.
When handling discs, be careful not to leave fingerprints, place other materials on the discs, or add labels to the discs that may cause them to become unbalanced when spinning. Don’t write on the shiny side of the disc. Instead, write on the side that has a label or other text.
K

After Upgrade to Yosemite, all apps are slow.

I upgraded to Yosemite and all applications are slow. ( as e.g.. starting to type in this box give me beachball for 2 seconds initially) A big difference in speed from Mavericks to Yosemite. Opening system preferences takes 3 seconds to load, and clicking on Users & Groups takes 25 seconds to open.
I do not have fire vault enabled. I did a safe boot and some apps did appear to open faster. Also did a repair disk and rebooted. No change. When Safari is open it takes 5 seconds to open a new window.   I ran EtreCheck and the report is as follows;
Thanks for any help;( After pasting the EtreCheck text file, I clicked on this box to add the Thanks... , it took 2-3 seconds for the beach ball to stop spinning.)
Problem description:
After upgrading to Yosemite, all apps are slow,
EtreCheck version: 2.0.6 (91)
Report generated October 20, 2014 at 11:46:01 AM MDT
Hardware Information: ℹ️
iMac (24-inch, Early 2009) (Verified)
iMac - model: iMac9,1
1 2.66 GHz Intel Core 2 Duo CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1200
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 0:23:55
Disk Information: ℹ️
WDC WD6400AAKS-40H2B0 disk0 : (640.14 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 639.28 GB (130.48 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5670S
USB Information: ℹ️
Apple Inc. Built-in iSight
Burr-Brown from TI USB Audio CODEC
Canon MP480 series
Western Digital My Book 1140 2 TB
S.M.A.R.T. Status: Verified
EFI (disk2s1) <not mounted> : 210 MB
MyBookMovies (disk2s2) /Volumes/MyBookMovies : 2 TB (549.58 GB free)
LaCie LaCie Hard Drive USB 1 TB
S.M.A.R.T. Status: Verified
EFI (disk1s1) <not mounted> : 210 MB
Time Machine Backups (disk1s2) /Volumes/Time Machine Backups : 795.40 GB (322.99 GB free)
Time Machine Airdisk (disk1s3) /Volumes/Time Machine Airdisk : 100.77 GB (55.52 GB free)
EXCHANGE (disk1s4) /Volumes/EXCHANGE : 100.09 GB (45.35 GB free)
ALCOR Generic USB Hub
Prolific Technology Inc. USB-Serial Controller
Prolific Technology Inc. USB-Serial Controller
Hewlett-Packard hp LaserJet 1012
Apple Computer, Inc. IR Receiver
Prolific Technology Inc. USB-Serial Controller D
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.hypervisor (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.netbridge (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.usbconnect (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.vnic (9.0 24251.1052177) Support
/Applications/Toast 11 Titanium/Spin Doctor.app
[not loaded] com.hzsystems.terminus.driver (4) Support
/Library/Application Support/VirtualBox
[loaded] org.virtualbox.kext.VBoxDrv (4.3.12) Support
[loaded] org.virtualbox.kext.VBoxNetAdp (4.3.12) Support
[loaded] org.virtualbox.kext.VBoxNetFlt (4.3.12) Support
[loaded] org.virtualbox.kext.VBoxUSB (4.3.12) Support
/Library/Extensions
[not loaded] foo.tun (1.0) Support
/System/Library/Extensions
[not loaded] com.hzsystems.driver.CDSDAudioCaptureSupport (1.5) Support
[loaded] com.prolific.driver.PL2303 (1.5.1 - SDK 10.6) Support
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
[not loaded] com.wdc.driver.1394HP (1.0.9) Support
[not loaded] com.wdc.driver.USBHP (1.0.11) Support
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) Support
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[loaded] com.paragon.NTFS.notify.plist Support
Launch Agents: ℹ️
[running] com.abbott.mal.launchclient.plist Support
[loaded] org.gpgtools.gpgmail.enable-bundles.plist Support
[loaded] org.gpgtools.gpgmail.patch-uuid-user.plist Support
[loaded] org.gpgtools.Libmacgpg.xpc.plist Support
[loaded] org.gpgtools.macgpg2.fix.plist Support
[running] org.gpgtools.macgpg2.shutdown-gpg-agent.plist Support
[loaded] org.gpgtools.macgpg2.updater.plist Support
Launch Daemons: ℹ️
[running] com.abbott.mal.malserver.plist Support
[loaded] com.adobe.fpsaud.plist Support
[running] com.freemacsoft.appcleanerd.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.wdc.SmartwareDriveService.plist Support
[running] com.wdc.WDSmartWareService.plist Support
[loaded] org.gpgtools.gpgmail.patch-uuid.plist Support
[not loaded] org.virtualbox.startup.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
[invalid?] com.macpaw.CleanMyMac.trashSizeWatcher.plist Support
[invalid?] com.macpaw.CleanMyMac.volumeWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[failed] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[running] com.vladalexa.MagicPrefs.plist Support
[not loaded] org.virtualbox.vboxwebsrv.plist Support
[running] ws.agile.1PasswordAgent.plist Support
User Login Items: ℹ️
AppCleaner Helper Application (/Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner Helper.app)
Messages Application (/Applications/Messages.app)
MagicPrefs UNKNOWN (missing value)
Calendar ApplicationHidden (/Applications/Calendar.app)
Mail ApplicationHidden (/Applications/Mail.app)
Contacts ApplicationHidden (/Applications/Contacts.app)
PowerboxInjector Application (/Applications/PowerboxInjector.app)
Internet Plug-ins: ℹ️
LogitechHarmony: Version: 2.0 - SDK 10.7 Support
DirectorShockwave: Version: 12.0.4r144 - SDK 10.6 Support
Google Earth Web Plug-in: Version: 6.0 Support
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
OfficeLiveBrowserPlugin: Version: 12.2.0 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 Support
AdobePDFViewer: Version: 9.5.5 Support
GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 Support
EPPEX Plugin: Version: 4.1.0.0 Support
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Safari Extensions: ℹ️
1Password
AdBlock
ClickToFlash (Disabled)
Print Plus (Disabled)
ClickToPlugin (Disabled)
OpenIE
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
GPGPreferences Support
Growl Support
MacFUSE (Tuxera) Support
MagicPrefs Support
Paragon NTFS for Mac ® OS X Support
Perian Support
QuickTime Player X Preferences Support
WDQuickView Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Destinations:
Time Machine Backups [Local]
Total size: 795.40 GB
Total number of backups: 29
Oldest backup: 2014-10-08 20:15:48 +0000
Last backup: 2014-10-20 17:32:33 +0000
Size of backup disk: Excellent
Backup size 795.40 GB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
      10% WindowServer
      5% syncdefaultsd
      4% Safari
      1% AppleSpell
      0% com.apple.iCloudHelper
Top Processes by Memory: ℹ️
266 MB mds_stores
258 MB Safari
180 MB Finder
137 MB WindowServer
136 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
3.93 GB Free RAM
2.97 GB Active RAM
443 MB Inactive RAM
978 MB Wired RAM
1.82 GB Page-ins
0 B Page-outs

You could do that, but when setting up your new iMac it is a much better idea to transfer only your existing User Accounts. In other words when Setup Assistant appears, de-select "Applications", "Computer and Network Settings" and "Other files and folders". That way you will eliminate the possibility of reinstalling potentially incompatible software from your existing Mac or its TM backup. It's best to create new printer queues and preferences anyway.
Your venerable HP 1012 will probably work without any difficulty but if you need its driver download it here. If it gives you trouble try OS X's generic PostScript driver.
After configuring your user account, install original versions of your essential software from their original sources. In other words if you installed them via download from the developer's website, download them again. You might need license keys so gather them. Obviously the Mac App Store makes things easy since anything you obtain from there is already linked to your Apple ID and is easily reinstalled by going to your Purchases page.
Don't reinstall things like AppCleaner, CleanMyMac, Western Digital "Smartware" or any of that junk. You don't need it. MacFUSE is outdated. Research Prolific Technology for potential updates for their serial controller. The one you have may work, or not, but you should re-download its driver.
Consider abandoning Microsoft altogether and migrating to better solutions such as Pages, Numbers, and Keynote. They are all free with a purchase of a new Mac and are far more integrated with OS X than anything Microsoft will ever be able to accomplish.
The Burr-Brown USB device is unknown to me, so research TI's website for support if you need it.
If your essential software was distributed on optical media, you can use OS X's "DVD or CD sharing" feature to remotely mount the older iMac's optical drive so that you can install its software. It will work as though that drive were physically installed on your new Mac. Having said that, anything that was distributed on optical media is highly likely to have been outdated a long time ago.
If your essential software is old, orphaned, no longer supported, or is no longer available, meaning you have the only viable copy, the only option is to transfer it from the TM backup or older Mac. In that case be very cognizant of the likelihood for incompatibility, and have a plan for uninstalling it should it cause adverse effects. Creating a new TM backup is the way to do that. A new external HD dedicated to the new Mac is a cheap investment. When you are certain you no longer require the older Mac's TM backup, you can erase it and use it as an additional, redundant TM backup or "clone" repository – whichever you decide is best for your backup needs.

I was able to copy all my files from my Time Capsule, but that is all they are...files. How do I get my new Mac Mini to emulate my other Mac?

I was able to copy all my files from my Time Capsule, but that is all they are...files. How do I get my new Mac Mini to emulate my other Mac?

Doggiemommie,
Copying files is not a good idea.
The "other Mac" was backed up onto Time Capsule using the Time Machine. On your new Mac you should restore the old user - rather than copy files manually.
This usually happens during the initial setup of the new computer or you can do it later using Migration Assistant.
Please note, it is possible to damage backup file on the Time Capsule when you browse it and copy files manually.
Hope this explains.
TZ

CD/DVD drive does not read all DVD formats and regions

Hi
My Teac-dw-224e-a does not read all DVDs formats and regions.
It does read CDs but no DVDs at all.
Not DVD-R and not even regular DVDs. I have checked the region of the DVD.
I have reinstalled the driver and also tried with different software.
What can I do?
Please help!

Hi
It is possible that your DVD drive has wrong region settings.
In this case it is not able to watch all possible DVD movies from different regions.
Of course you can change the settings 4 times. But after this changing the settings are fixed and its not possible to change it anymore.

Attachments in pdf are damaged and can't be opened, however they open on an Ipad

Tried to open with several programs: Adobe reader 11.07 , PDF architect , all gave a "damaged" error.
OS is Windows 8.1
Imap e-mail protocol
Forwarding message to another PC was no solution, only the IPad opened the file(s)

the prefs.js file which the config editor edits has not changed much in a decade. Only preferences that are set are even saved in thee. Defaults are not saved at all. If the preference is missing add it.
The big difference is the menu, and pressing F10 will bring it back. Or use Alt + T to get started.

Photoshop Elements 9: cannot install, files are damaged [Windows 8.1]

I tried it with both downloading the two files from Download Photoshop Elements products | 9, 8, 7 and Photoshop Elements 9 / Premiere Elements 9 Direct Download Links | ProDesignTools, neither installation worked.
When trying to install with the separate .exe file, it says that "An error occured while extracting some files, please check if there is enough space and if you are allowed to write in the folder." but there are 152GB free and I'm the admin.
When trying to unpack first and then install via the .exe inside the .7z, it says "Error in "PSE 9\Data11.cab". The file ist damaged." and so are all the other files: listed as damaged.
I downloaded the files multiple times and tried a lot: I reread all the "Very Important Instructions" on ProDesignTools and followed them strictly, did not find something in the "troubleshoot installation", downgraded Adobe Air to the version inside the .7z, set up a new user account on my computer (even though I installed Windows 8.1 only last week) , deactivated all tasks via msconfig, did a clean boot... installing failed every time.
Once, I archieved to get the .exe working and it started to install, but at one point of about 75% an error occured, that "some files are damaged" and the process made until this point was automatically cancelled, deinstalled. It only took a few minutes longer until failure.
But what else can I do? I already read in this forum that Pse9 + W8.1 worked for others. But it does not for me. So, are the files damaged?
Thank you for any advice!

Please check if the downloads are the full size, and not somehow truncated.
PhotoshopElements_9_LS15.exe : 1.16 MB = 1,199 KB = 1,227,128 bytes
PhotoshopElements_9_LS15.7z : 1.75 GB = 1,838,906 KB = 1,883,039,681 bytes

All DVD's inserted, self eject and don't play, why?

When I try to insert a blank or recorded DVD in my iMac it self ejects and won't play, is there a problem with settings or does anyone know how to fix it?

Another help source (if you haven't already done so).
Go to your OS Help Menu. In the search field type dvd
Click on all the troubleshooting topics & Support Articles that pertain to your issue.
You can also do the same in Disk Utility. Open same up.
At the bottom left of the window, click on the purple button w/the "?" in the middle.
This will bring up the Help Menu.
===============
Try a different brand. Top forum favorites
CDs
FUJI
TDK
Verbatim
DVDs
Maxell
Verbatim
Make sure the DVDs are not dirty, smudged and/or scratched.
http://docs.info.apple.com/article.html?artnum=50448 How to Handle and Clean CD and DVD Discs
Your drive may need cleaning. Cleaning kits can be purchased from any store that sells CD/DVDs.

Can't play all DVDs

I have a SONY DVD RW DW-U10A in my imac 17". It won't play all DVDs films brought frm shops. Most of them won't play and others just crash at the same time on each disc. I know all the disc are alright as they work on other machines. My disc drive reads other types of cds and dvds fine. what is going on

Hi,
I found this fantastic guide:
http://www.ifixit.com/Guide/
which has a step by step instructions with detailed pictures for replacement of many MacBook parts. I followed optical drive replacement one, after which I simply opened optical drive (required to remove warranty sticker!) and used cotton bud and alcohol, cleaned the lens.

All DVDs are "Damaged?"

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