All emails & texts disappear / deleter

For the second time in a month my Classic deleted all emails & texts pre-dating 6pm today. All that has survived are a couple of random What'sApp messages.
A month ago the same happened for 5 weeks' worth of emails & texts.
All relevant emails are on my laptop, so not a server problem.
Any idea what is going on here?

On the chance that it is some glitch in the Hub and the data is really still there, you should try resetting the Hub. You don't mention trying, so here is how to do it.
Swipe diagonally down from top right to the left, and repeat four or five times. It takes practice to not drag down the quick settings or swipe away from the Hub. When you get it the Hub will go blank and then show a message that it is resetting.
Hopefully that is the fix. I don't have any further ideas.
- Ira

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