All FF versions above 3.6.3 crash on startup. No window, just the process is running.

I still do have the problem - as posted elsewhere - that I cannot install 3.6.4 or any other version after that. FF will never start - not even in safe mode - only the process is running and needs to be stopped via the task manager.
The bug responsible is already listed here: https://bugzilla.mozilla.org/show_bug.cgi?id=574215
So far no one seems to have any idea what is causing these crashes.
Does anybody have an idea or the same problem?
Many thanks.

Go to the address <b>about:crashes</b> and tell us your latest crash IDs. We can then look at the data specific to your crash and have a better idea of what is causing the problem.

Similar Messages

InDesign CS6 crashes at startup after windows 7 update

InDesign crashes at startup after windows 7 update: Faulting module path: C:\Windows\system32\MSVCR100.dll (Microsoft Visual C runtime and update KB2538243 and KB2565063)
Reinstalling did not help
Also Adobe Encore CS6 seems to be affected

I looked at the recovery files in:
C:\Users\MyName\AppData\Local\Adobe\InDesign\Version 8.0\en_US\Caches\InDesign
I deleted all the files and Indesign started up fine. feeling good I closed Indesign and restarted.
Indesign Crashed again.
Deleted all files again and reloaded.
I went to "Edit:Preferences:File Handling:Document Recovery Data" to:
G:\Adobe\Indesign\Cache\Recovery
Interestingly, the Indesign application recovery files still reside in the user directory above. But the document recovery data moves to the G drive above.
There is no clear reason why Indesign quit loading today. It worked fine since initial installation last year. But separating the document recovery data from the application recovery data seems to fix the problem for now.

Firefox 4.0 will not open at all. It shows that the process is running in the task manager but will not open the window even after closing the prcess and restarting.

I have had firefox since an earlier 2. version and have been able to upgrade as normal. After the installation is done it will not open at all. I have restarted and even uninstalled all previous version .exe and still nothing. I am using windows 7 OS. I am still running 3.6.8 and would love to see the new one running on my laptop.

hello, this crash is caused by Websense Endpoint security software that is running on the system. please try to install all the updates for this program that are available...

Lync 2013 crashes on startup in Windows 8.1 on Dell latitude E6520 machines

Lync 2013 crashes on startup in Windows 8.1 on Dell latitude E6520 machines. Every E6520 with windows 8.1.
Error message is:
Log Name:      Application
Source:        Application Error
Date:          4/15/2014 3:54:06 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      ***
Description:
Faulting application name: lync.exe, version: 15.0.4420.1017, time stamp: 0x5067326f
Faulting module name: igdumd32.dll_unloaded, version: 9.17.10.3517, time stamp: 0x532b0b5b
Exception code: 0xc0000005
Fault offset: 0x00001040
Faulting process id: 0x10a0
Faulting application start time: 0x01cf58ecd02118cc
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
Faulting module path: igdumd32.dll
Report Id: 14b4ce16-c4e0-11e3-8255-8c705a44a074
Faulting package full name:
Faulting package-relative application ID:
Video driver in the image was originally out of date, changed the driver to the latest and greatest available straight from Intel for the Intel HD 3000 graphics card and this error still appears. Driver 9.17.10.3517 exceeds the minimum requirement
for Lync 2013. The faulting module is related to the graphics driver, but reinstalling does nothing, uninstalling and then reinstalling does nothing, it cannot further be upgraded. This same error affects all the Dell latitude e6520's. It
also only occurs in Windows 8.1. The windows 7 image using the exact same driver version (both the outdated driver and latest driver) works just fine with Lync 2013.
Running Lync with administrative permissions does nothing, disabling hardware acceleration did nothing. None of our laptops come with the bluetooth adapter, and also updated all other drivers such as chipset and soundcard. Error occurs on the
RTM version of Lync, and Lync with SP1 fully updated. The rest of Office 2013 works fine. I am currently at a loss here short of telling the help desk to not image E6520's with Windows 8.1 because Lync 2013 doesn't work on it. But there has
to be a reason for it. Calling out for some suggestions here.
Thanks!

We also have the same issue with Dell E6420 running Windows 8.1. Lync application does not respond after start-up. Did you try looking for the error file under
C:\users\username\appdata\local\Microsoft\Windows\WER\Reportarchive
it should create file like AppHang_lync.exe_some numbers. search for the latest one.
Interesting, I don't have any 6420's handy but figured the issue would exist on those also. I looked up the location you mention and see many crash logs for Lync. Not really sure what the error is, just says it stopped working.
Version=1
EventType=BEX
EventTime=130420688460358806
ReportType=2
Consent=1
UploadTime=130420688461296414
ReportIdentifier=14b4ce17-c4e0-11e3-8255-8c705a44a074
IntegratorReportIdentifier=14b4ce16-c4e0-11e3-8255-8c705a44a074
WOW64=1
Response.BucketId=3a18275b4e359a3d32b33b327b07846b
Response.BucketTable=5
Response.LegacyBucketId=81648064370
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=lync.exe
Sig[1].Name=Application Version
Sig[1].Value=15.0.4420.1017
Sig[2].Name=Application Timestamp
Sig[2].Value=5067326f
Sig[3].Name=Fault Module Name
Sig[3].Value=igdumd32.dll_unloaded
Sig[4].Name=Fault Module Version
Sig[4].Value=9.17.10.3517
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=532b0b5b
Sig[6].Name=Exception Offset
Sig[6].Value=00001040
Sig[7].Name=Exception Code
Sig[7].Value=c0000005
Sig[8].Name=Exception Data
Sig[8].Value=00000008
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.3.9600.2.0.0.256.4
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
UI[2]=C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
UI[3]=Microsoft Lync has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
LoadedModule[1]=C:\windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\windows\SYSTEM32\KERNEL32.DLL
LoadedModule[3]=C:\windows\SYSTEM32\KERNELBASE.dll
LoadedModule[4]=C:\windows\system32\apphelp.dll
LoadedModule[5]=C:\windows\SYSTEM32\ADVAPI32.dll
LoadedModule[6]=C:\windows\SYSTEM32\ole32.dll
LoadedModule[7]=C:\windows\SYSTEM32\OLEAUT32.dll
LoadedModule[8]=C:\windows\SYSTEM32\MSVCR100.dll
LoadedModule[9]=C:\Program Files (x86)\Microsoft Office\Office15\LyncModelProxy.dll
LoadedModule[10]=C:\Program Files (x86)\Microsoft Office\Office15\LyncDesktopViewModel.dll
LoadedModule[11]=C:\Program Files (x86)\Microsoft Office\Office15\PropertyModel.dll
LoadedModule[12]=C:\Program Files (x86)\Microsoft Office\Office15\PropertyModelProxy.dll
LoadedModule[13]=C:\Program Files (x86)\Microsoft Office\Office15\RtmMvrAs.dll
LoadedModule[14]=C:\windows\SYSTEM32\MSVCP100.dll
LoadedModule[15]=C:\windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.9600.16384_none_dadf89385bc5c7d7\gdiplus.dll
LoadedModule[16]=C:\windows\SYSTEM32\IMM32.dll
LoadedModule[17]=C:\windows\SYSTEM32\MSIMG32.dll
LoadedModule[18]=C:\windows\SYSTEM32\DWrite.dll
LoadedModule[19]=C:\windows\SYSTEM32\msvcrt.dll
LoadedModule[20]=C:\windows\SYSTEM32\sechost.dll
LoadedModule[21]=C:\windows\SYSTEM32\RPCRT4.dll
LoadedModule[22]=C:\windows\SYSTEM32\combase.dll
LoadedModule[23]=C:\windows\SYSTEM32\GDI32.dll
LoadedModule[24]=C:\windows\SYSTEM32\USER32.dll
LoadedModule[25]=C:\windows\SYSTEM32\MSVCR110.dll
LoadedModule[26]=C:\Program Files (x86)\Microsoft Office\Office15\RtmPal.dll
LoadedModule[27]=C:\Program Files (x86)\Microsoft Office\Office15\RtmCodecs.dll
LoadedModule[28]=C:\windows\SYSTEM32\dxva2.dll
LoadedModule[29]=C:\windows\SYSTEM32\d3d9.dll
LoadedModule[30]=C:\windows\SYSTEM32\d3d11.dll
LoadedModule[31]=C:\windows\SYSTEM32\MSCTF.dll
LoadedModule[32]=C:\windows\SYSTEM32\SspiCli.dll
LoadedModule[33]=C:\windows\SYSTEM32\WINMM.dll
LoadedModule[34]=C:\windows\SYSTEM32\WS2_32.dll
LoadedModule[35]=C:\windows\SYSTEM32\PSAPI.DLL
LoadedModule[36]=C:\windows\SYSTEM32\POWRPROF.dll
LoadedModule[37]=C:\windows\SYSTEM32\pdh.dll
LoadedModule[38]=C:\windows\SYSTEM32\MSVCP110.dll
LoadedModule[39]=C:\windows\SYSTEM32\IPHLPAPI.DLL
LoadedModule[40]=C:\Program Files (x86)\Microsoft Office\Office15\dbghelp.dll
LoadedModule[41]=C:\windows\SYSTEM32\bcrypt.dll
LoadedModule[42]=C:\windows\SYSTEM32\SETUPAPI.dll
LoadedModule[43]=C:\windows\SYSTEM32\WTSAPI32.dll
LoadedModule[44]=C:\windows\SYSTEM32\PROPSYS.dll
LoadedModule[45]=C:\windows\SYSTEM32\VERSION.dll
LoadedModule[46]=C:\windows\SYSTEM32\dwmapi.dll
LoadedModule[47]=C:\windows\SYSTEM32\dxgi.dll
LoadedModule[48]=C:\windows\SYSTEM32\CRYPTBASE.dll
LoadedModule[49]=C:\windows\SYSTEM32\WINMMBASE.dll
LoadedModule[50]=C:\windows\SYSTEM32\NSI.dll
LoadedModule[51]=C:\windows\SYSTEM32\WINNSI.DLL
LoadedModule[52]=C:\windows\SYSTEM32\CFGMGR32.dll
LoadedModule[53]=C:\windows\SYSTEM32\bcryptPrimitives.dll
LoadedModule[54]=C:\windows\SYSTEM32\DEVOBJ.dll
LoadedModule[55]=C:\windows\SYSTEM32\nvinit.dll
LoadedModule[56]=C:\PROGRA~2\Sophos\SOPHOS~1\SOPHOS~1.DLL
LoadedModule[57]=C:\Program Files (x86)\Common Files\Microsoft Shared\Office15\mso.dll
LoadedModule[58]=C:\windows\SYSTEM32\d2d1.dll
LoadedModule[59]=C:\windows\system32\uxtheme.dll
LoadedModule[60]=C:\windows\SYSTEM32\WINSTA.dll
LoadedModule[61]=C:\windows\SYSTEM32\SHELL32.dll
LoadedModule[62]=C:\windows\SYSTEM32\SHLWAPI.dll
LoadedModule[63]=C:\windows\SYSTEM32\shcore.dll
LoadedModule[64]=C:\windows\SYSTEM32\kernel.appcore.dll
LoadedModule[65]=C:\Program Files (x86)\Microsoft Office\Office15\Uc.dll
LoadedModule[66]=C:\Program Files (x86)\Microsoft Office\Office15\RtmMvrCs.dll
LoadedModule[67]=C:\windows\SYSTEM32\WINSPOOL.DRV
LoadedModule[68]=C:\windows\SYSTEM32\HID.DLL
LoadedModule[69]=C:\windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.16384_none_a9f4965301334e09\Comctl32.dll
LoadedModule[70]=C:\windows\SYSTEM32\msi.dll
LoadedModule[71]=C:\Program Files (x86)\Microsoft Office\Office15\1033\lyncDesktopResources.dll
LoadedModule[72]=C:\windows\SYSTEM32\DavClnt.DLL
LoadedModule[73]=C:\windows\SYSTEM32\DAVHLPR.dll
LoadedModule[74]=C:\windows\SYSTEM32\d3d10_1.dll
LoadedModule[75]=C:\windows\SYSTEM32\d3d10_1core.dll
LoadedModule[76]=C:\windows\SYSTEM32\D3D10Warp.dll
LoadedModule[77]=C:\windows\SYSTEM32\sppc.dll
LoadedModule[78]=C:\windows\SYSTEM32\Secur32.dll
LoadedModule[79]=C:\windows\SYSTEM32\clbcatq.dll
LoadedModule[80]=C:\Program Files (x86)\Microsoft Office\Office15\UccApi.dll
LoadedModule[81]=C:\Program Files (x86)\Microsoft Office\Office15\Win32MsgQueue.dll
LoadedModule[82]=C:\windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.9600.16384_none_7c55c866aa0c3ff0\Comctl32.dll
LoadedModule[83]=C:\Program Files (x86)\Microsoft Office\Office15\1033\ocapires.dll
LoadedModule[84]=C:\Program Files (x86)\Microsoft Office\Office15\Psom.dll
LoadedModule[85]=C:\Windows\SYSTEM32\msxml6.dll
LoadedModule[86]=C:\Program Files (x86)\Microsoft Office\Office15\OcImport.DLL
LoadedModule[87]=C:\Program Files (x86)\Microsoft Office\Office15\ocrec.dll
LoadedModule[88]=C:\windows\system32\mlang.dll
LoadedModule[89]=C:\windows\SYSTEM32\usp10.dll
LoadedModule[90]=C:\windows\system32\windowscodecs.dll
LoadedModule[91]=C:\Program Files (x86)\Microsoft Office\Office15\RtmMediaManager.dll
LoadedModule[92]=C:\windows\SYSTEM32\AVRT.DLL
LoadedModule[93]=C:\Program Files (x86)\Microsoft Office\Office15\AppSharingMediaProvider.dll
LoadedModule[94]=C:\Program Files (x86)\Microsoft Office\Office15\RTMPLTFM.dll
LoadedModule[95]=C:\windows\SYSTEM32\WINTRUST.dll
LoadedModule[96]=C:\windows\SYSTEM32\CRYPT32.dll
LoadedModule[97]=C:\windows\SYSTEM32\MSASN1.dll
LoadedModule[98]=C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp.dll
LoadedModule[99]=C:\windows\system32\mswsock.dll
LoadedModule[100]=C:\windows\SYSTEM32\dhcpcsvc6.DLL
LoadedModule[101]=C:\windows\SYSTEM32\dhcpcsvc.DLL
LoadedModule[102]=C:\windows\SYSTEM32\wlanapi.dll
LoadedModule[103]=C:\windows\System32\MMDevApi.dll
LoadedModule[104]=C:\windows\SYSTEM32\MFPlat.dll
LoadedModule[105]=C:\windows\SYSTEM32\RTWorkQ.DLL
LoadedModule[106]=C:\Program Files (x86)\Intel\Media SDK\mfx_mft_h264ve_32.dll
LoadedModule[107]=C:\windows\SYSTEM32\EVR.dll
LoadedModule[108]=C:\windows\system32\NV\nvumdshim.dll
LoadedModule[109]=C:\windows\system32\nvd3dum.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=BEX
AppName=Microsoft Lync
AppPath=C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
ApplicationIdentity=00000000000000000000000000000000

My itunes will not work at all. i have deleted and reinstalled in over ten times, i have ended the process, i have reinstalled quicktime i few times, i have deleted many folders. What else can i do? Please help:(

My itunes will not work at all. i have deleted and reinstalled in over ten times, i have ended the process, i have reinstalled quicktime i few times, i have deleted many folders such as TEMP, itunes helper et What else can i do? Please help:(

Now it sometimes keeps coming up and working but once i plug an ipod in it freezes my whole computer up and no i dont get any response from itunes at all

I'm using an older mac (2008 iMac). Things were fetting slow and I used a program called DupZapper to get rid of a lot of duplicate files. It worked and my computer is running better. The only problem is now InDesign crashed at startup. I have the ori

I'm using an older mac (2008 iMac). Things were getting slow and I used a program called DupZapper to get rid of a lot of duplicate files. It worked and my computer is running better. The only problem is now InDesign crashes at startup. I have the original disks and serial number (CS3) The error message is "required resources are missing". Same message if I try to uninstall. Any clues as to how to re-install?

reset your preferences and retry launching id: InDesign Help | Setting preferences
if that fails, uninstall (properly with the uninstaller), clean and reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

Metro Apps All Crash On Startup - I have read the other threads on this

UPDATE: I AM UPDATING THIS FIRST POST AS PEOPLE KEEP INCORRECTLY MARKING OUR ISSUE AS ANSWERED WHEN THEY HAVE NOT READ THE THREAD PROPERLY. AS SUCH I WILL START BY SAYING IF YOU ARE COMING HERE AND USING AVAST THEN YOUR SOLUTION WILL BE TO TURN OF THE BEHAVIOR SHIELD
FUNCTION. MORE INFO IS CONTAINED ELSEWHERE ONLINE ON THIS MATTER. THIS THREAD IS ABOUT DOMAIN USE OF METRO ON CLEAN INSTALLS WITH NO 3RD PARTY SOFTWARE. SORRY FOR THE CAPITALS BUT 5 TIMES HAVE PEOPLE MARKED AVAST AS THE ANSWER TO OUR PROBLEM WHEN IT IS NOT
EVEN INSTALLED AS DESCRIBED IN THE THREAD. I HAVE POSTED AN EXACT STEP BY STEP TO REPRODUCE MY PROBLEM LOWER DOWN
I know this question has been asked several times but there seems to be no-one that has a fix for it and it's becoming very frustrating.
I have installed windows 8 on my work computer as part of a test group to evaluate how the OS runs in our corporate space. The answer currently is not very well. The desktop side runs lovely but the whole metro experience is currently broken. This is the
same across all the people in our test group, not just my machine.
Scenario:
All users running windows 8 within our domain are unable to launch any metro (sorry - new style) application with the exception of PC settings.
I will describe how I set my machine up and the errors I receive.
The install is Windows 8 Pro that was a totally clean install. Installation went fine and very fast which was great. When required during setup I created a local Microsoft account - we wanted to see the experience for the majority of users who
do not have a live id. This all worked fine and everything worked as expected - including the metro apps.
Now that everything was up and working we joined the machine to the domain, this went fine and I was asked what local security level I would like the account to have - I selected administrator as I need to install all my software / dev tools etc.
After reboot I log into my domain account and start to install all my applications. I didn't retest metro apps at this point as it never crossed my mind that I would need to.
All normal desktop apps / programs installed I try to show a colleague the news metro app. The splash screen flashes up and bang straight back to the start screen. I proceeded to try every single other metro app and all have the same result, including
the store. Strangely they are all displaying notifications and updating the tiles.
So now I start to search the issue online looking at my event logs for clues to track it down. The following is what i find in the event viewer, I will use the store as an example:
Under "Windows Logs" --> "Application" : I get two separate error events the first reads "Activation of app winstore_cw5n1h2txyewy!Windows.Store failed with error: The app didn't start. See the Microsoft-Windows-TWinUI/Operational log for additional
information." The second arrives in the log about 15 seconds after the first and reads "App winstore_cw5n1h2txyewy!Windows.Store did not launch within its allotted time."
Under "Windows Logs" --> "System" : I get one error that reads "The server Windows.Store did not register with DCOM within the required timeout."
Under "Applications And Services Logs" --> "Microsoft" --> "Windows" --> "Apps" --> "Microsoft-Windows-TWinUI/Operational" : I get one error that reads "Activation of the app winstore_cw5n1h2txyewy!Windows.Store for
the Windows.Launch contract failed with error: The app didn't start."
I have tried the following to resolve this with no success:
Updated the registry as per a moderator suggestion on technet
Linked my domain account to my live id account
Tried changing permissions on C drive to allow all application packages full control
Install all latest updates
Tried to run from the local none domain account - same issue now occurs there
I am not willing to do a repair or re install after spending the best part of a day installing my programs and arranging my start menu too my desired layout. Also each user in our test group has the same issue with totally different software installed. The
only common item between the 5 systems is .net 3.5 has been installed in order to run a piece of custom software (a simple exe).
I need to try to find another spare machine to test if simply joining the domain is the root cause. If so this will surely be a big issue when it is actually release later this month as we do nothing special here in terms of our domain config. If it is something
to do with the domain Microsoft should be much more specific about what can and cant be done on the group policies if you want metro to run. There is no way we could roll this out to our users if as soon as they join our domain their entire start
screen stops working.
HELP!!!

Kevinio04,
We have been experiencing the same error in our environment; however today I have found a solution for this. I have included my theory too, as to why this was happening. Let me know if this solution works for you:
If you have recently installed Windows 8 Enterprise on a machine, put the machine on a domain and then used Active Directory credentials to log in, then you may have
experienced all Metro Apps to crash.
Theory for Metro apps crashing: Once the machine was put on the domain and an Active Directory user would log into the Windows 8 machine group policy kicked in (depending on what OU that machine was in). Group policy writes to the Windows registry;
therefore if you put that same machine in a different OU after previously being in a different OU, there are still traces of the previous group policy in the Windows registry. In summary, a new OU needs to be created in group policy specifically for
Windows 8 machines. The machines that are going to have Windows 8 installed on them, must start with a clean Windows 8 install. You can find details in the outline below:
GROUP POLICY CHANGES
Create a new Windows 8 OU with no policies enforced
Once that OU is created, create the following Policy:
Location of Policy: Computer Configuration / Policies / Windows Settings / Security Settings / Local Policies/Security Options / Audit: Audit the access of global system objects
This policy needs to be set to: Not Configured
Audit: Audit the access of global system objects
Default: Disabled
Description of this Policy
*This security setting determines whether to audit the access of global system objects. If this policy is enabled, it causes system objects, such as mutexes, events, semaphores and DOS devices, to be created with a default system access control list (SACL).
Only named objects are given a SACL; SACLs are not given to objects without names. If the Audit object access audit policy is also enabled, access to these system objects is audited.*
INSTALL WINDOWS 8 ENTERPRISE
Administer a clean install of Windows 8 on a machine
Create a local administrator account
Log in with the location admin account to put the machine on the domain
Do NOT log onto the machine with Active Directory credentials yet!
Put the machine in the new Windows 8 OU
Restart the machine
Now, log onto the machine with Active Directory credentials
TADA!

Currently using FF 6.0.2...my home page doesn't have the little red "horse" like all other versions have...why?....what's the fix?

upgraded to FF 6.0.2 now my home page doesn't have the little red "horse" icon like in all other versions...what happened? How do I fix this?

Dinosaur, horse, gozilla-looking thingy, whatever... it's not on my Firefox home page..has Mozilla done away with the little creature? Anyway, still no answer/explanation...

Itunes crash on startup or when accessing the store

Hi,
I upgraded to iTunes 12.0.1.26 from iTunes 11.1.1.11 on a win7 sp1 system.
When I start Itunes, it crashes after a few seconds "iTunes has stopped working...".
Log Name:      Application
Source:        Application Error
Date:          14/01/2015 05:46:13
Event ID:      1000
Task Category: (100)
Level:         Error
Faulting application name: iTunes.exe, version: 12.0.1.26, time stamp: 0x543e558b
Faulting module name: WebKit.dll, version: 7537.60.17.14, time stamp: 0x53da8e3b
I have since then uninstalled all iTunes ansd Apple related software as instructed in Troubleshooting issues with iTunes for Windows updates (uninstall, reboot, regclean, check for remnants and delete them, reboot, reinstall) without any luck.
Removing the iTunes preference files as instructed in iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support seemed to allow me to start the application but as soon I try to access the iTunes store or log in, the application crashes again.
I'm out of ideas.

Update:
after once more removing all installed Apple products I deleted all folders in c:\programm file (x86)\; c:\users\user\AppData\ etc. that had anything "Apple" or "iTunes" in them ( Apple, Apple Computer etc). Additionally, I renamed any iTunes folder I could find in my media folders.
So far, I was able to start iTunes 12 and sign in to the iTunes store. I de-authorised all computers and authorised the machine I am sitting at. No crashes yet.
Now I just need to read up on how to import the music, apps, books and movies I purchased a while back.

Crash at startup, only windows result screen shows up

I have uninstalled and reinstalled firefox, plus performed a virus/malware scan, nothing shows up.
Here's the report information:
Problem Event Name: APPCRASH
Application Name: firefox.exe
Application Version: 34.0.5.5443
Application Timestamp: 5475e0b9
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.18247
Fault Module Timestamp: 521ea91c
Exception Code: c0000005
Exception Offset: 00052df6
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: e646
Additional Information 2: e646ae9d02dea5a3bae8b2b9c507d30d
Additional Information 3: 02ed
Additional Information 4: 02edd2bbe3adaaff7ecfc1cdfedc76a0

I was able to get it half working... I had to run it in XP compatibility mode. This is after a uninstall/reinstall also. Also I am not computer savvy, so please be patient with me.
Here's the info from Firefox and not windows 7:
Application Basics
Name: Firefox
Version: 34.0.5
User Agent: Mozilla/5.0 (Windows NT 5.1; rv:34.0) Gecko/20100101 Firefox/34.0
Multiprocess Windows: 0/1
Crash Reports for the Last 3 Days
All Crash Reports (including 1 pending crash in the given time range)
Extensions
Name: Adblock Plus
Version: 2.6.6
Enabled: true
ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Name: MEGA
Version: 2.0.212
Enabled: true
ID: [email protected]
Name: Weather Forecast
Version: 0.1.5
Enabled: true
ID: jid1-aqwHRwQpv3JUMs@jetpack
Graphics
Adapter Description: Intel(R) HD Graphics
Adapter Drivers: igdumdx32 igd10umd32
Adapter RAM: Unknown
ClearType Parameters: Gamma: 3600 Pixel Structure: R ClearType Level: 50 Enhanced Contrast: 300
Device ID: 0x0046
Direct2D Enabled: true
DirectWrite Enabled: true (6.2.9200.16571)
Driver Date: 1-12-2011
Driver Version: 8.15.10.2281
GPU #2 Active: false
GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC)
Subsys ID: 00000000
Vendor ID: 0x8086
WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: true
AzureCanvasBackend: direct2d
AzureContentBackend: direct2d
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0
Important Modified Preferences
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.frecency_experiment: 2
browser.places.smartBookmarksVersion: 7
browser.sessionstore.upgradeBackup.latestBuildID: 20141126041045
browser.startup.homepage_override.buildID: 20141126041045
browser.startup.homepage_override.mstone: 34.0.5
dom.mozApps.used: true
extensions.lastAppVersion: 34.0.5
font.internaluseonly.changed: false
gfx.direct3d.last_used_feature_level_idx: 1
media.gmp-gmpopenh264.lastUpdate: 1419832641
media.gmp-gmpopenh264.version: 1.1
media.gmp-manager.lastCheck: 1420883560
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1420883561
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Lync 2013 RTM client crashing on startup in Windows 8 RTM

Lync 2013 client crashes during startup with the following event:
Faulting application name: lync.exe, version: 15.0.4420.1017, time stamp: 0x5067326f
Faulting module name: KERNELBASE.dll, version: 6.2.9200.16384, time stamp: 0x5010ac2f
Exception code: 0xe06d7363
Fault offset: 0x00014b32
Faulting process id: 0x15bc
Faulting application start time: 0x01cdc372c8b81886
Faulting application path: C:\Program Files (x86)\Office 2013\Office15\lync.exe
Faulting module path: C:\Windows\SYSTEM32\KERNELBASE.dll
Report Id: 06d225ad-2f66-11e2-be7f-000ffedc7546
I'm running Windows 8 64-bit, but Office 32-bit for compatibility reasons. Office 2010 and Lync 2010 worked beautifully. Other Office 2013 applications work fine. Lync 2010 client works fine as well. Only see this problem with Lync 2013.
Any ideas how to troubleshoot or correct?

Hi,
Have you tried to remove Lync 2010 client and test it again?
How about the other machines? Please also log on the problem machine with another account and test it.
Please try to disable any local antivirus software to see if that fixes the issue.
Please remove Silverlight and reinstall it:
http://www.microsoft.com/silverlight/
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Bridge Crashes on startup. How to get it to run?

With CS6 on Win7 64b or 32b, Bridge crashes on startup (output listed below). From browsing discussions, I suspected it has something to do with admin priviledges so I set it to run as administrator in my account for both 64b and 32b. Now it doesn't crash; it just doesn't start period.
What do you have to do to get Bridge to actually run in Win7 (never used it before but need it now)? It works fine on my XP SP3 Laptop.
Actually I just need Bridge to open a jpg in Camera Raw or to open Camera Raw, in general. Is there any way to do those two things without having to have Bridge run?
Thanks,
Jeff
Crash INFO:
Problem Event Name:
APPCRASH
Application Name:
Bridge.exe
Application Version:
5.0.2.4
Application Timestamp:
50d9a019
Fault Module Name:
Bridge.exe
Fault Module Version:
5.0.2.4
Fault Module Timestamp:
50d9a019
Exception Code:
c0000005
Exception Offset:
000000000036af69
OS Version:
6.1.7601.2.1.0.256.48
Locale ID:
1033
Additional Information 1:
dca5
Additional Information 2:
dca5eef3eb4639786ac397e2f866e6e1
Additional Information 3:
4199
Additional Information 4:
4199b882f4916698ed37542ab754498a

Sorry to not give a solution, only a few more inputs:
Run in Win 8.1 x64: Same result. Tried reset (with ctrl key): no cigar. Uninstalled/restarted/installed: No cigar. No "extra" Bridge running in bakcground.
In my case I can start the program, point to a folder, but when I try to open it: "Adobe Bridge has stopped working".
EventData
Bridge.exe
6.0.1.6
51df8e41
dvacore.dll
7.0.0.0
51df8ebb
c0000005
000000000003e4d2
1370
01cf00c7a93ee26e
C:\Program Files\Adobe\Adobe Bridge CC (64 Bit)\Bridge.exe
C:\Program Files\Adobe\Adobe Bridge CC (64 Bit)\dvacore.dll
e83b40f9-6cba-11e3-be75-0026833262d0

My hard drive crashed and was replaced. In the process my Photoshop has developed errors. I need to reinstall it. I have the online version and cannot figure out how to reinstall the same?

Need to reinstall photoshop CS 6. I had purchased the online version. Please let me know how I can set it up again.

Like you did before you download and install Photoshop onto your machine it runs on your machine. Follow the download instructions else you will be denied access Download CS6 products

Adobe Premiere CC crashes on startup on windows 7

I have a HP Pavilion DV6t. it is windows 7 and has 8gb of ram, and an nvidia graphics processor.
I have just reset my system after a hdd failure and on that hdd it worked perfectly every time.
On my new hard drive, I still have windows 7, same drivers and same hardware but when I try to launch Premiere Pro CC, it crashes on the splash screen. Also, After Effects cc and Photoshop cc both work perfectly. (Nor does Primiere pro work in trial mode
My error log is:
Log Name:      Application
Source:        Application Error
Date:          10/09/2014 08:08:24
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      James-Price-HP
Description:
Faulting application name: Adobe Premiere Pro.exe, version: 7.2.1.4, time stamp: 0x52aed7f3
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000000000
Faulting process id: 0x1edc
Faulting application start time: 0x01cfccc5f1cfe79b
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC\Adobe Premiere Pro.exe
Faulting module path: unknown
Report Id: 41074635-38b9-11e4-ab86-faae70fdbd75
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-09-10T07:08:24.000000000Z" />
    <EventRecordID>116346</EventRecordID>
    <Channel>Application</Channel>
    <Computer>James-Price-HP</Computer>
    <Security />
</System>
<EventData>
    <Data>Adobe Premiere Pro.exe</Data>
    <Data>7.2.1.4</Data>
    <Data>52aed7f3</Data>
    <Data>unknown</Data>
    <Data>0.0.0.0</Data>
    <Data>00000000</Data>
    <Data>c0000005</Data>
    <Data>0000000000000000</Data>
    <Data>1edc</Data>
    <Data>01cfccc5f1cfe79b</Data>
    <Data>C:\Program Files\Adobe\Adobe Premiere Pro CC\Adobe Premiere Pro.exe</Data>
    <Data>unknown</Data>
    <Data>41074635-38b9-11e4-ab86-faae70fdbd75</Data>
</EventData>
</Event>
Any Suggestions??

I just scanned a few threads citing this exception code. Most often, the problem is either a graphics driver or, more specifically, having both an integrated graphics chip and a graphics card. In the latter case, disabling the integrated chip generally solves the problem. Here's an especially illuminating thread on just how tricky it can be to be sure that the graphics card situation is all settled: Unable to launch Photoshop CC 2014 - igdfcl64.dll

Crashes on startup in windows 7

Hi, I downloaded the trial version of Premiere Elements 11 on my computer because I need it for a school project-- I need to convert the .prel to a more usable format like .wmv etc. Everytime that I attempt to start the program the program crashes, however the photo editor works fine. My computer specs are as followed: AMD Phenom II X6 1035T processor clocked at 2.6 Ghz, 8 Gb of ram, Windows 7 Home Premium Service Pack 1. The model is a Dell Studio XPS 7100, if that matters. Could someone please help me get elements running, or point me to some other .prel converter? Thanks.

thisguy11111
Premiere Elements 11 Windows 7 (assumed 64 bit system)
Are you or the program setting for the project preset? Whoever is doing it, verify the project settings via Edit Menu/Project Settings/General. The project preset should match the properties of your source media.
What are the properties of what you are putting on the Timeline? You mentioned files with a .mp4 file extension. What is the video and audio compression, frame rate, duration among other things?
1. You say that you have the latest version of QuickTime installed. Correct?
2. Are you running the program from a User Account with Administrative Priviledges? And/or have you right clicked the program's desktop icon and selected Run As Administrator?
Among the other considerations, this is what I would like you to do first, that is, delete the Adobe Premiere Elements Prefs file. The path to it in Windows 7 64 bit is:
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
11.0
and in the 11.0 Folder is the Adobe Premiere Elements Prefs file that you delete.
Make sure that you are working with Folder Options Show Hidden Files, Folders, and Drives On.
When you did the download and/or installation of Premiere Elements 11, did you do so with antivirus and firewalls Off?
We will be watching for your results.
Thanks.
ATR
Add On..if the above does not work, we may have to consider a complete and clean deactivate, uninstall, reinstall of Premiere Elements 11 as well as an uninstall/reinstall for QuickTime. Do you have an Premiere Elements 11 installation disc or installation files if it comes to this?

All FF versions above 3.6.3 crash on startup. No window, just the process is running.

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