All files in the external HDD are not able to open

HI guys,
I have an external hard drive for backup. All files in it can no longer be read properly.
I can still see all the folders and files as usual, but when I double click to open them, they are not readable any more, docx, jpg, pdf etc...
I tried to verify disk and repair disk, but not able to do it since the hard drive has been converted to NTFS format for some unknown reason.
It contais a lot of precious pictures and documents. Any solutions would be appreciated.

It looks like something went wrong with your HDD, it might be either physical (hardware) or logical (software) issue. The worst thing you can do in that case is try to "repair" the HDD with different utilities and eventually corrupt it even further. The best option is to find a Data Recovery company (like http://www.denverdatarecovery.net/ for instance) and send them your disk for free diagnostics so they could tell you if data is recoverable and how complex it might be.

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