All folders, emails and contacts have suddenly gone from Thunderbird

Can anybody help ? Managed to get the 2 email accounts back, but all folders and contacts have gone. Only emails there are the ones that were in the Inbox. Should I do "system restore" - will that help? Thanks.

On the phone to apple. Told me to delet iCloud and start all over again as it has a bug. Apple also said they will update the sofa were to the iCloud to fix the problem. I have now got my contacts back and have deleted iCloud until they can fix the problem.
Apple should off told us there was a problem.

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I just backed up my 3gs iphone using itunes. All my photos and contacts have disappeared from my phone. I am unable to locate them on my computer. HELP!!!

I just backed up my 3gs iphone using itunes. All my photos and contacts have disappeared from my phone. I am unable to locate them on my computer. HELP!!!

OK, I understand. Try this ... it's much safer. It will simply restore your backup, but not do anything to your iOS:
While your iPhone is plugged in to iTunes, right click on the iPhone icon on the left side of the iTunes display.
Choose "Restore from backup ..." from the pop-up menu that appears.
Again, what this will do is place that backup back on your iPhone without changing iOS. So you should be very confident in the backup contents before doing this.

Trying to upload two songs for two hours and had to upload to and agree to icloud which I have no interest in whatsoever and now all my applications and music have been deleted from everywhere

Trying to upload two songs for two hours and had to upload to and agree to icloud which I have no interest in whatsoever and now all my applications and music have been deleted from everywhere

Hey,
if you know the name(s) of the root folder(s) you want to access (eg. by making a note on the Windows side) then you can make them appear by just doing Shift-Command-G in Finder ("Go to Folder…"), and entering the full path to the required folders. You can then navigate all the contents as normal.
HTH,
S.

HT4901 What do I do if all my calendar and contact information is gone.

My business depends on syncing my data. Of late, I can have all my canender events and contacts dissapprear from my iPhone. I have been to the Apple Store twice. It gets fixed for a day or two, then everything is gone. I have deleted my account then bringit back, turn off and on syncing and thrown it out the window (no, not really, but the impluse is there). Anyone know of something more realiable at keeping data on the iPhone?

I am having to uninstall and reinstall itunes to do it but it works even though it is a pain

I deleted a contact, but the contact will not go away. When I go to my messages and type the name in it still comes up I deleted all messages, emails, and contacts associated with this person. Why won't it go away for good?

Deleted Contact won't go away

Yes it does. It is still in the app's cache (recently used) and will go away on its own over time. If insist on removing it, tap the icon on its right, then Remove from Recents.

Emails and contacts information is missing

I changed computers today and logged into Verizon to set up Outlook Express on the new machine. all of my old emails are gone; as are my contact information. it had old stuff saved from three years ago but nothing recent. Help? how do i retreive my messages and contact info now?

Anything in Outlook is stored on the individual computer. It will not be stored on the website anywhere. You would need to Export all your emails and contacts from your old computers outlook program. Then take the file it creates and Import them to your new computers Outlook.
Anthony_VZ
**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

Automatic deleted emails and contacts

Can anyone help me
I have a E71 which is connected to automatic hotmail. Recently my phone deleted all my contacts from my phone book and the next day deleted all ym emails.
Is this a virus? if so how do i remove it.

Anything in Outlook is stored on the individual computer. It will not be stored on the website anywhere. You would need to Export all your emails and contacts from your old computers outlook program. Then take the file it creates and Import them to your new computers Outlook.
Anthony_VZ
**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

Clearing Old Emails and Contacts

I have an old Bold 9870 and now use a Z10. I need to clear all the emails and contacts from the Bold so I can load a new Sim and let someone else use the phone. I cannot see how to clear all the emails from the server or how to prevent the new user reading all my emails and coantacts.
Does anyone know how to do this?
Many thanks Steve

You'll need to do a security wipe on the phone.
On your homescreen, follow Options>Security>Security Wipe OR Options>Device>Security>Security Wipe, depending on which OS your phone is running. Once on the Security Wipe page, follow the instructions to clear the phone of all personal data.
Let us know if that helps you.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

Missing past emails and contacts

with the new security process, when i logged into my email account, it looks like a brand new account. Everything is missing such as emails received/sent and contacts. i need to get access to these emails. thank you.

Anything in Outlook is stored on the individual computer. It will not be stored on the website anywhere. You would need to Export all your emails and contacts from your old computers outlook program. Then take the file it creates and Import them to your new computers Outlook.
Anthony_VZ
**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

My documents and pictures have been erased from one day to the next

I've closed my macbook pro last thursday without shutting down, the next day when opening again all my documents and pictures have been erased from my files. I cannot find them anywhere, and they are also not in the recycle bin. Has anybody else had this problem recently and does anybody know how I can recover my files? All my pictures from my little son birth from last year until now are gone!

Have you checked with your email provider?

My 16gb iPhone 4S keep tell me that my storage is almost full and I don't have enough space for any upgrades. I don't have any music or videos on my phone. I deleted all old emails, texts, contacts and apps but still nothing. When I check my settings, I n

My 16gb iPhone 4S keep tell me that my storage is almost full and I don't have enough space for any upgrades. I don't have any music or videos on my phone. I deleted all old emails, texts, contacts and apps but still nothing. When I check my settings, I noticed that my Instagram is at 732mb and it keeps rising. Now it's at 814mb. Please help!!!!!

What is the precise wording of the message that is occurring?
Are you attempting to update via iTunes on a computer or over the air on the device?
How much free space is actually on the device?
If updating via iTunes on the computer, how much free space on the computer?

On my iPhone5s I have suddenly lost from calendar all my events and cannot add new ones. What has gone wrong and how do I fix it?

On my iPhone 5s I have suddenly lost from calendar all of the events I had entered and can no longer add events. What has gone wrong and how do I fix it - including retrieving the lost events?

Restart your device by holding the home and power button until the Apple logo appears.

I have an iphone and my daughter has an ipod. She has all my contacts showing up on her ipod. I deleted them and now they are gone from both. is there any way of retreiving this deleted information.

I have an iphone and my daughter has an ipod. She has all my contacts showing up on her ipod. I deleted them and now they are gone from both. is there any way of retreiving this deleted information.

When you share an iCloud account, any data you sync with the account is merged, and any actions you take on one device (such as deleteing contacts) is synced to all other devices sharing the account. To avoid this, each person's device(s) should have a separate iCloud account with a separate ID. (You can continue to share your iTunes account; it does not need to have the same ID as the one used for iCloud.)
To create separate icloud accounts, decide which iPhone will be keeping the current iCloud account. On the one that will be changing accounts, go to Settings>iCloud, scroll to the bottom and tap Delete Account. (This will only delete the account from this phone, not from iCloud. The phone that will be keeping the account will not be effected by this.) When prompted about what to do with the iCloud data, be sure to select Keep On My iPhone. Next, set up a new iCloud account using a different Apple ID (if you don't have one, tap Get a Free Apple ID at the bottom). Then turn iCloud data syncing for contacts, etc. back to On, and when prompted about merging with iCloud, choose Merge. This will upload the data to the new account.
Finally, to un-merge the data you will then have to go to icloud.com on your computer and sign into each iCloud account separately and manually delete the data you don't want (such as deleting the other person's contacts from your account, and vice versa).
As for recovering the deleted contacts, you can try restoring her phone from her most recent backup. This may recover the contacts, however it often doesn't. Restoring to an iCloud backup has to be done in the initial setup process. If she have any data on your phone now that is not in the backup that she wants to save she will need to do that first. Then go to Settings>General>Reset and tap Erase All Content and Settings. You will then go through the setup screens as you did when the phone was new. When given the option, choose Restore from iCloud Backup. Be sure you are connected to wifi and your charger as this will take some time to finish.

My grandson played with my 4th generation iPod touch and the phone icon and contacts icon are gone. I have gone to settings and done the "reset all settings" and "reset home screen layout" with no success. I also did a hard reset. No luck. Help?

My grandson played with my 4th generation iPod touch and the phone icon and contacts icon are gone. I have gone to settings and done the "reset all settings" and "reset home screen layout" with no success. I also did a hard reset. No luck. I can get to my apps through the search screen but no icons.Help?

Try doing a Spotlight search for the Contacts app.
Read this for doing a search:
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/spotlight -search/
(Skip to the section for Spotlight on iOS)
(Note that my links to other pages may promote my organization, and this should not be taken as an endorsement by Apple)

TB v. 24.0: Changed ISP's; ~ new email in Server Settings & Outgoing Server & all Address Books and Contacts; TB still showing old email ID for Fwd & Rply

TB v. 24.0, Win 7 Pro. Changed ISP's. I use Outlook 2007; wife uses TB, same box. Changed TB username & e-mail address in Server Settings & Outgoing Server & set as Default. Changed e-mail address in all address books and Contact lists. Now TB still showing old e-mail address in <From> when Reply or Forward. This is confusing recipients, who have been sending their replies off to a now-nonexistent account. Checked Windows Contacts - empty. Checked my Outlook 2007 - all Contacts changed appropriately. How do I kill that old e-mail address in TB when it isn't even listed any more - except when we try to Reply or Forward?

When you got the new email address and changed ISP's, you needed to create a new mail account for that new existing email address.
When a mail account is created there are many preferences setup to be able to manage and run that mail account. Trying to track down and modify all of those within the either the config editor or prefs.js is not only time consuming, but you could easily cause further problems if any error is made.
So I suggest you fix the original account by reentering all the old data. Then create a new mail account for the new exisitng mail address.
* File > New> Existing mail account.
or
* 3bar menu icon > New Message > Existing Mail account.
when you have both mail accounts in your left folder pane, you can choose to move any wanted emails from the older mail account into suitable folders in Local Folders. This will save a copy of emails.
Then you can delete the old account, leaving saved emails in Local Folders and only one new mail account.
To remove mail account:
* Tools > Account sEttings
* select old mail account
* click on 'Account Actions'
* select 'Remove Account'
* click on OK

All folders, emails and contacts have suddenly gone from Thunderbird

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