All graphics / vector in Save for Web are getting blurry / unsharp from Illustrator

All graphics / vector in Save for Web are getting blurry / unsharp from Illustrator. Same problem with save for web in Photoshop. Frustrating to be working as a designer and not be able to create sharp logos for mail sign, word templates, PPT templates etc etc. I purchased this Adobe Creative Cloud package in Sept, and are working on my Mac HD, OSX, Vers 10.9.4. I have been using the same programs on a PC for years and never had this same problem. Its frustrating!! What to do??

gif, jpg and png are pixel formats, so please clarify what the problem is supposed to be.
Screenshots or posted files might help.

Similar Messages

When i do file, save for web, i get an error that says " the operation could not be completed. The system cannot find the path specified." What can fix this?

when i finish a file and try to "save for web", i get an error box saying The operation cannot be completed. The system cannot find the path Specified.
What can i do or where do i look?

ELEMENTS 12 AND ELEMENTS 13
Upgraded to 13 Thinking might resolve the issue.
Was working fine up until we had "Tech" come in the office and "up grade some stuff"
then all of a sudden i started getting this message, something happened but i don't have a clue what.

Ps 3d and filters and save for web are not working the way they should

At work we just put cs6 on a w7 machine running 64 bit which has more than that required mem and or ram to run cs6 - unfortunately I have to use a windows based machine at work (cheapskates). Anyways. I see the 3d menus and the filter menu in PS but they aren't funtional. The filter menu drop down is there but Liquify is the only one that shows up the rest are gray. The option to choose 3d is also there but they are not functional (grayed out) - I took a look at some online tutorials on using the 3d effect in PS CS6 and Ive gone through it a few times and it still won't work for me. Also, in illustrator when I save for web - when I adjust the pixel dimensions and move the mouse over and click on the image that I am saving for web nothing happens and I'm completely boggled about how to get the image size to change in the save for web pane. Typically I am used to being able to input the the number into the pixel dimenion field and click on the image and the image resizes (on a mac you can either click on the image or hit return and the image will resize in front of your eyes!). I am unable to get this to work the way I am used to, this happens for me in both ill5 and ill6 on this piece of crap windows machine. Maybe I just need to reinstall? Maybe adobe has changed the way this works? Maybe a sledge hammer into this windows machine would solve all my problems!? IDK. someone help... help me... pleeeeaaaaaaaaaaasssseeeee

unfortunately I have to use a windows based machine at work (cheapskates).
This gets a "stupid comment of the day" medal. Seriously. These days Macs are just as convoluted and effed up as Windows was a few years ago - nice as long as everything works, but god forbid you have a problem. So by all means, update your graphics driver and be glad that you actually have that choice rather than having to wait half a year for Apple to fix it...
Mylenium

Save for Web & Devices is changing resolution from 72ppi to 300ppi

Hi,
I'm writing an action to do the following.
Image size - change resolution from 300ppi to 72ppi
Automate - Fit Image - 600px x 600px
Save for web and devices - JPEG medium.
If I save at any stage (up to save for web & devices) the image is 72ppi
However when I open it again after saving for web & devices and check image size it's 300ppi HOW?
Am I missing something really stupid?
Peter

Hi Charles,
Sometimes we have to go through meaningless steps...
The spec for the job is to "automate" a process whereby we end up with a web suitable 600px JPEG of about 50k with © watermark.
Of course they are expecting a 72ppi image, so its easier if thats what they get!!!
The other requirement involves the fact that the web end of the business want to change the filename, so in order to keep a link, I write the filename to IPTC Title Field (using Peter Krogh's script)
However I've now found that if I "save for web & devices" with copyright & contact info, I get IPTC title and 72ppi,
So happy days....
Many thanks, but now just more curious to know exactly whats happening!
Peter

Blurry smart objects in Photoshop Save for Web jpegs

I create graphs, etc in Illustrator, place them as Smart Objects in a master Photoshop file before outputing Save for Web jpegs to use as PowerPoint slide backgrounds. Everything created in Illustrator or Photoshop through that process (Quality 80 or 100 with any of the SfW options on or off) Save for Webs are blurry when imported (at 100%) into PowerPoint. The only way I have been able to get anything crisp in PowerPoint was saving a Photoshop pdf. However, that was only the text created in Photoshop. The Illustrator Smart Object part was still blurry. Anyone have any idea on the best process to combine Photoshop and Illustrator files into one file for import into PowerPoint as a clean, crisp background? At this point I am open to all suggestions.

There are parts that are being added in Photoshop, hence going from Illustrator through Photoshop as a Smart Object and then onto PowerPoint. If I wasn't 5 months down the line and just nearing deadline, I would recreate everything in Illustrator. Assuming that I have to continue at this point down the Illustrator through Photoshop line of working, how do you designate pngs or jpegs to be 220ppi. Jpegs have a 1-12 quality (and 12 is still blurry).
Note regarding PowerPoint, I embed the full-page image into the background so others that are using this can't move (by accident or on purpose) the background.

PNG changing colors using save for web (CS2)

Im having a problem with making PNG pictures when using the "save for web" function (this also happens in Image ready)
I make an image in sRGB color space and chose "save for web" and set the settings, all looks fine and i save it as png8 or png24.
Then when i view it in a browser the colors af "off" (desaturated) ??
But if i chose "Save as" in Photoshop, and chose png, and save it that way, the color macth up and looks allright.
What im a doing wrong ??
I have made a test with to sets of colors / picture one with "websave" color and one without then save them "using save for web" in gif, jpg with profile, png8 and png24
The gif and jpg goes well but the png's colors goes "off"
I also saved the to files using "save as" and here the png's colors looks fine
(Ther are also some screendums of my color setting, "save for web" setting and my screen profile if that can be of anny help
http://home19.inet.tele.dk/jgom/pngtest/
Also! can anybody tell me this ?
When using "save as" i cant chose what png im saving as ? (8 or 24) What type of png dos PS use when you save it like that ???

Now I've read up on it, it seems the issue is indeed gamma.
(I really appreciate the "that's impossible, you must be doing something wrong" comments, by the way. Not "hmm, I don't know," but actually "what you've described in detail isn't happening; you're imagining things." Super helpful.)
Anyway the real question is: is there a way to stop Photoshop from including gamma data? It's apparently an optional portion of the PNG spec.
The whole gamma thing is unfortunate, but the *really* unfortunate bit is that Photoshop includes this information at all, particularly in a Save for Web context.
Most importantly, it seems this has been an issue for some time (Google "PNG Photoshop gamma"), and PNG is usually used for web, so why on Earth hasn't Adobe addressed this? Let's not forget that Photoshop is the industry-leading tool, and the Extended version costs $1000 by itself. The only options I've seen for saving as PNG in PS so far is sRGB conversion, bit depth, transparency, and interlacing. This whole gamma thing seems pretty unacceptable behavior, even by default.
I'm looking into pngcrush; does anyone have a simpler solution to strip the gamma information? Of course, if there's a way to do this in Photoshop itself, please please let me know.
Thanks.

Save for web & devices' Full page instead of content

I have updated from CS3 to CS5. When I save using "save to web & devices" it brings it up in full page rather than content size, which I am accustomed to in CS3. No, I do not have the artboard ticked in the export dialog box. I am at a loss, please help, I use this feature frequently. Thanks.

Thanks, you guys are very helpful! It reduced the size to nearly the artwork size, but not completely, it left some white space to ther right and below.
This brings up another question though. Do I have to go through the "image size" tab process every time I save to web?
Here is what I am doing:
I created a vector drawing at 48"x24". I resized to 10"x5 . When I click save for web I get the warning window saying that "the image exceeds the size...". I am sure I get this message because the artboard is still 48x24. When I get past that window I have to uncheck clip to artboard eaxch time I save to web. Is this normal for CS5? Hope not. I didn't have these additional steps in CS3.
I also noticed that there seems to still be more res pixalation than I had in CS3.
THANKS

The image exceeds the size Save for Web & Devices was designed for

I just upgraded from CS3 to CS5. I assumed that Save for Web & Devices would have been redesigned so that it would not complain with modern large photos that they were just too big!
However, it still does. I just don't get this. Photoshop in general now is editing very large images. It should be able to handle them also in this feature.
Is this just a legacy message, or is it really true that this feature can only handle small images?

Thanks for your comments, Marian.
As a book publisher, now an iOS app publisher also, it is not clear to me how you discern what Adobe intended for Save for Web and Devices. They don't tell us much. If you have found more details, please point me to them.
I dig and dig in the documentation, and nowhere see guidance as to its purpose and limitations. I wish there were more. The options and tools in it seem very good for taking an image you use for print, and making a web or iPhone version--better than I find in other tools. Apart from the warning, it sure looks like a general purpose resizing/optimization tool. I would like to know more from Adobe about what Save for Web actually does to my images in this process. Perhaps other tools would be better for images destined for devices such as the iPhone/iPad, rather than the web.
As far as we're concerned, the only issue is that Save for Web doesn't cope well with large files. There are ways to deal with that. Adobe has provided us all with some truly great tools in CS, but perhaps have neglected this corner a bit. Thanks for pointing me to workarounds. They're more awkward, but will get us there.
For my part, I mostly just ignore the warning, use Save for Web, and get my web/device images. Perhaps some day Adobe will tweak Save for Web and make it into the great general purpose tool it could be. In the meantime, they could at least put a 'don't show this message again' checkbox in the warning as Scott Falkner suggests.

Illustrator CS5 - Save for Web

Hi,
In Illustrator CS4 when I create a graphic on my artboard and choose Save for Web, the 'export area' is trimmed to fit the artwork exactly.
After upgrading to CS5, this no longer happens and I have to adjust the size of the artboard manually before using Save for Web.
Is there a preference somewhere that changes this behaviour or is this new & expected?
cheers,
kevin

Hi Jacob,
Yes this is still possible - but still an extra couple of steps vs just hitting Command+Option+Shift+S
I can't find a specific preference for this in CS4 - yet I'm still able to Save for Web and get trimmed art (I just reconfirmed).
Interesting & annoying...
It just occurred to me that I could create a custom keyboard shortcut - so I assigned Command+Option+Shift+1 to Object->Artboards->Fit To Selected Art
So now 2 key combos give me the same result.
cheers

Save For Web is not working

I just had my software updated from CS to CS5 (I'm in a new job and asked for this upgrade) and now when I go to Save For Web I get the following:
Error
The operation could not be completed
The system cannot find the path specified
Notes:
- This wasn't an issue before the upgrade
- I tried pulling the files off of the server and working from the desktop, no go
- I'm working on a PC but am a Mac user, therefore system q's are going to be tough for me to answer

It may be that the plug-in isn't reporting a problem with the path of the file, but some other path (e.g., to a temporary folder or scratch disk).
Double check (or have your system guru check) that the folder identified by the TEMP environment variable can be written/read by your account on the computer. Make the same check for the root folder(s) of the hard drive(s) identified as scratch drives in Edit - Preferences - Performance.
-Noel

Save for Web fails in Illu 64-bit

I'm running Windows 7 64-bit and Illustrator CS6 64-bit latest (just updated an hour ago). When I go to "Save for Web" I get error:
The operation cannot complete because of an unknown error [CANT]
May be worth noting that I also get error "Error loading plugins. Drop shadow.aip" on startup. this appears to be an issue that Adobe is aware of and has chosen to provide no solution for as of yet. However, if there is a solution and I'm overlooking it, please advise.
This is on a fresh install of Windows 7 64-bit followed by a fresh install of CS6.
Thanks,
-billb

I'm getting the same error message
The operation cannot complete because of an unknown error [CANT]
when I try to 3D extrude an object. there are several objects on the page and I have no issues performing the same task on them. just this one object.

IBooks author color shift with "Save for web devices..."

Hi! I'm a web developer and I'm learning to use iBooks. It's a really easy tool, but there is a problem with color management wich is driving me crazy. This happen when I export images from "Save for web devices..." from Photoshop, then drag it to iBooks author.
As I do for web development, I do this:
1) Configure photoshop Color Settings to work with "Color Monitor"
2) Remove any color management from my document
3) Proof Setup > Monitor RGB
4) Disable Proof Colors
5) Use "Save for web devices..." with ICC profile and sRGB unchecked
The exported JPG looks fine everywhere... Photoshop, Preview, Safari, Chrome, FF... but looks washed out when I drag it to iBooks Author. Why?
I solved this issue converting to sRGBIEC61966-2.1 profile and checking ICC profile when "Save for web devices...", but I'm not confortable with this workaround because I'm not sure about what I'm doing exactly, and I am not sure if this images are gonna look good on any device (I only own an iPad 3).
Somebody know a best method to deal with this?
Thanks!

Hi KT. Thanks for your response. I'm already using this formats. Anyway, the problem occurs within iBooks Author interface. I mean: I can see the color shift (or washed out...) at iBooks Author at my computer screen. Of course, when I test it on iPad it also looks bad.
It's incredibly strange because the JPGs I'm using looks fine everywhere else except iBooks Author.

Alternative to Save for Web/Export as CSS Layers?

I'm am SO DEVASTATED that CS6 got rid of the option to save as CSS layers in Save for Web. I just updated from 5 to 6 and now I'm looking for an alternative but am having no luck. I've tried some scripts I've found online but none of them work the way I need, or at all.
I do animation in AI where each layer is a frame on the animation. In CS5 I could Save for Web and check the Export as CSS Layers box. This would export all the layers in my AI file to pngs, where each layer is it's own png file, in one folder. I could then import them as an image sequence in Photoshop and turn layers on and off with each frame to create my animation.
I tried exporting my AI file to a PSD file with maximum editability but the more complicated the animation (meaning the more layers and the more objects on each layer) it would start flattening layers without warning. Not to mention the rendering time just opening the file in Photoshop and then trying to save it there once I had created all my frames. Photoshop froze on me 6 times this morning while I was trying things out.
I'm desperate for a simple way to do the CSS layer trick. If I can't find one, I'm going to have to go back to CS5 permanently, or until I can find a solution.

here you go, let me know if it cuts it.
#target Illustrator
// script.name = exportLayersAsCSS_PNGs.jsx;
// script.description = mimics the Save for Web, export images as CSS Layers (images only);
// script.requirements = an open document; tested with CS5 on Windows.
// script.parent = carlos canto // 05/24/13; All rights reseved
// script.elegant = false;
* export layers as PNG
* @author Niels Bosma
// Adapted to export images as CSS Layers by CarlosCanto
if (app.documents.length>0) {
    main();
else alert('Cancelled by user');
function main() {
    var document = app.activeDocument;
    var afile = document.fullName;
    var filename = afile.name.split('.')[0];
    var folder = afile.parent.selectDlg("Export as CSS Layers (images only)...");
    if(folder != null)
        var activeABidx = document.artboards.getActiveArtboardIndex();
        var activeAB = document.artboards[activeABidx]; // get active AB
        var abBounds = activeAB.artboardRect;// left, top, right, bottom
        showAllLayers();
        var docBounds = document.visibleBounds;
        activeAB.artboardRect = docBounds;
        var options = new ExportOptionsPNG24();
        options.antiAliasing = true;
        options.transparency = true;
        options.artBoardClipping = true;
        var n = document.layers.length;
        hideAllLayers ();
        for(var i=0; i<n; ++i)
            //hideAllLayers();
            var layer = document.layers[i];
            layer.visible = true;
            var file = new File(folder.fsName + '/' +filename+ '-' + i+".png");
            document.exportFile(file,ExportType.PNG24,options);
            layer.visible = false;
        showAllLayers();
        activeAB.artboardRect = abBounds;
    function hideAllLayers()
        forEach(document.layers, function(layer) {
            layer.visible = false;
    function showAllLayers()
        forEach(document.layers, function(layer) {
            layer.visible = true;
    function forEach(collection, fn)
        var n = collection.length;
        for(var i=0; i<n; ++i)
            fn(collection[i]);

"The operation could not be completed" when doing Save for web

Hi
I have just installed Photoshop CS5.1 on my new iMac with Mac OS 10.7 (Lion). Everytime I try to do a 'Save for web' I get this error message "The operation could not be completed". After that Photoshop also hangs. I've tried many solutions offered in forums and the like, but nothing helps. I am getting quite desperate...Anybody?

I found out the following:
When I write in Terminal:
sudo chmod -R u+w ~/Library/Preferences
sudo chmod -R u+rw ~/Library/Application\ Support
The error message disappears, until I do a restart of the computer. Then the error is back.
My suspiscion is that the error came up after moving files from my old computer to my new one.
It happened even before I installed Lion...
So now I'm thinking of doing a complete new install on Lion, not an upgrade and then install Photoshop again. But I am not really looking forward to this :-(

Save for Web causes error in PSE7

Hi, When I click on Save for Web I get the error message shown below. I have PSE7 and windows 7. I've tried the usual things like deleting the settings file. I have also re-installed the application, however I used the control panel uninstall and then just reinstalled, should I have deleted left over folders etc and may be registry entries. I have also tried the compatibility options in windows 7. No luck!
Has anyone come across this before, any advice would be well received.
Thanks

Please try allocation more RAM and disk space to PSE. Might be some issue with the same. This kb article should help you there http://kb2.adobe.com/community/publishing/856/cpsid_85658.html
Not sure but try with admin user also if logged in user on your machine is not admin.
Also try deleting the preferences file for Save for Web and relaunch PSE C:\Users\[Username]\AppData\Roaming\Adobe\Save For Web PSE
Let me know your comments.
-Garry

All graphics / vector in Save for Web are getting blurry / unsharp from Illustrator

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