All I can get is the Apple startup screen.
Worked fine all day, still has plenty of battery life. Part of watch face disappeared, so I tried to restart. No luck. Tried to reset. No luck. Suggestions?
I had a similar problem this morning. It cleared after I did a hard reset on both the watch and phone ( press both buttons until apple logo appears ). Just doing the watch didnt work. If this doesnt work, you need a new watch.
Similar Messages
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Mac Mini won't get past the apple startup screen
Hi,
Just returned from the long weekend and tried to boot up my mac mini. It seems it doesn't want to get past the apple startup screen and the icon on the bottom just keeps spinning.
Any ideas?
Thankscan you boot into _*safe mode*_ ?
( *click on image to enlarge* )
JGG -
I am unable to get past the apple login screens on my iPad to access my settings menu for a new home network. My Apple password is not recognized so I cannot even get into the settings mode to make a chance. How can I get past the Apple logins?
Hey Dpcupcake,
If you can not get past the sign in screen on your iPad, you will need to use the steps in this article to recover use of your iPad -
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Thanks for using Apple Support Communities.
Happy computing,
Brett L -
Mac freezes on the apple startup screen?
My iMac 24 inch freezes on the apple startup screen, then it takes along time for the cog wheel to start turning, and then that's all you'll get untill you switch off. I've fixed permissions and erased and reinstalled but still same issues, any ideas for what to do next????
If you can afford to erase everything again...
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the Erase tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Highlight the drive, select Partition Tab, then Format type... MacOS Extended Journalled, select the Security Options button, choose Zero Out Data, Erase... after completion hopefully you'll be able to get a good install.
Or...
Boot off your *original* Install Disk while holding down the *d key*, (not c key), then run the extended Apple Hardware Test. Some disks require you to use the Option key at bootup to select AHT.
The Memory test can really only be trusted if it finds a problem, not if it doesn't find a problem.
Memtest OS X...
http://www.memtestosx.org/joomla/index.php
Rember is a freeware GUI for the memtest ...
http://tech.kateva.org/2005/10/rember-freeware-memory-test-utility.html -
i upgraded my iMac to lion and now when i leave my desktop and it goes into stand by mode, its like a picture is taken of the actice desktop and when i want to log in the mouse point removes pixels so i can get to the user login screen this never happened ith snow leopard. does anyone else experience this and is there a fix?
I have an iMac 8, 1 that I upgraded Leopard to Snow Leopard. It was totally updated with the latest from Apple when I bought and tried installing Lion. The upgrade failed, shot my OS and I couldn't boot. Had the constant spinner on a grey screen.. did a format of the drive, hdd repair and everything came back clean... got back to Snow Leopard and all the updates on it again and then retried the Lion thing... same bs... dead duck. Crashed my system one too many times. I can't see where a few small changes, mostly app related can be classified as an OS upgrade and is not compatible with my iMac. I have the stuff running on my Mac Pro but have yet to notice anything impressive. I've always used F3 and really didn't require Mission Control. Just open you app folder for launch pad... duh? I use the hot corners anyhow. As far as Safari is concerned... as a power user, Apple missed the boat on that for me.. full screen etc.. Wow. I don't like the new Mail either..
As you can see/read, I'm less than impressed with this release from Apple but I own so many of their products that I will have to put up with it for now... somehow the MS logo should apply to this release Steve. -
my iphone 4 will not get off the apple logo screen.
I've been trying to rest it for several hours with no luck.
It also doesn't do anything when plugged into my mac,
itunes will not recognize it at all.
what should i do?
thank you !Try DFU Mode Restore. Open iTunes on computer, connect iPhone to computer, hold both Home and Power buttons for exactly 10 seconds, then release the Power button, keep holding the Home button, for about 20 seconds until iTunes recognizes iPhone in Recovery Mode. Then click the Restore button of iTunes.
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Was installing new ios 7 and it asked for acct and password. it did not like and said it would email a new password. no email received. can not figure the Apple support screens to find a phone number to call. help.
No need for alarm. There are several folks a day posting like threads. Most folks know these phishing attempts for what they are and merely delete with prejudice.
To the bottom line... if you wish - and I am sure Apple will take notice - you should FORWARD the email to [email protected] and delete.
CCC -
My Mac Mini won't get past the initial startup screen with the Apple logo. What can I do?
After a long distance move, my Mac Mini won't startup past the logo screen. What can I do?
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, boot from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 10. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
Hello
I have just tried to update my iPad connected to my computer all seem to go well but my iPad has now frozen it just shows the apple emblem with the line underneath. can't even turn it off I have updated before and never had a problem.
helpIt may take a while to download, prepare and install the update. The line under the Apple logo is a progress indication. Give it a bit of time but if it still fails to update, you may can do the following...
You can try resetting your iPad by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.
Try again to see if the problem persists.
If that still doesn;t work, you may need to restore your iPad. Follow these instructions. -
I was using my IPhone 4 for a while like 2 hours until it was 20% charged i locked my phone and unlocked it after a while and my Volume button wasnt working so i decided to switch my phone of while it was on charge at this time my iphone was slightly heated, I've tried everything that i found as a solution in Apple Support Com. nothing seems to work! NOW i'm not sure why it wont turn on it's been an hour! please help me it'd be a lot
Hello eman.jafri,
If the phone will not turn on at all, I would reset the device with this process:
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
From: iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
It is possible you may have to put the device in recovery mode and restore it with iTunes.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
All the very best,
Sterling -
My Macbook pro won't get passed the grey startup screen
My apple macbook pro is not getting passed the gray screen with the apple and spinning circle. I have tried pressing comand-R or shift-command-v, and nothing happens what so ever. I listened to my hard drive, and it sounds fine. It sounds like it is running, and there is no clicking sounds from it or anything, and haven't been any at all. Nothing seems to make it respond
Direct you to the proper forum for MacBook :
MacBook Series Forums
https://discussions.apple.com/community/notebooks?view=discussions
https://discussions.apple.com/community/mac_os?view=discussions
http://www.apple.com/support/macbookpro -
Is my ipod broke if it wont go past the startup screen with the apple on it? It will not even connect to itunes or anything after the update to ios6
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808 -
My iphone 5 was working fine until it recently started to reboot to a messed up splash screen that would flash and have bars across it. When this happened, I couldn't do anything and had to restart it. I was able to start up the phone sometimes, until just recently. Everytime I started up the phone, it would load up the splash screen and then become distorted, flashy, and sometimes colorful and I could not use my phone. To try and fix this, I put it into recovery mode to do a factory restore, but iTunes can't even restore my phone. I even tried DFU mode.. Any help would be greatly appreciated!
Check this support document for SIM issues http://support.apple.com/kb/TS4148. No one here is Apple, we are users like you. We can only recommend you try Apple again, unless you are close to an Apple store and can make an appointment to go in there.
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Hi, I've just appear to have deleted my iphone and now all I'm getting is the Apple icon.
It won't turn off or anything. I have tried holding in the off button and home button together,
but the icon goes and comes back again. It won't connect to Itunes, as the device is not showing
up. Can anyone HELP PLEASE. I think I need to reload Iphone back onto the device.Try to force your phone into recovery mode. Disconnect it from the computer's USB cord. Turn it off if you can by holding the sleep/wake switch until you see the red slide to off. If you can't turn it off, please continue. Press and hold the home button while plugging it into the computer's USB cord. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message. http://support.apple.com/kb/HT1808
Then you can restore your phone: http://support.apple.com/kb/HT1414 -
I need to restore my iPhone. Once in iTunes, I get an error message asking me to use my passowrd to unlock phone. The problem is that I can't get to the password lock screen. All I can get is the iTunes screen or the emergency call only screen.
yes did you buy it of somebody or a well known company such as apple or carphone warehouse?
and i mean the phone would have been activated in the first place with the sim card you get given when you first get the phone.
trying to activate the phone with another sim card that you did not get when you brought the phone may result in you not being able to activate it
no worries
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