All I can see is a blank screen and random black boxes - help!
Think it has updated recently but not 100% sure...
Every time I try to open firefox I get a blank screen! If I click on the screen I get random black boxes but I can't even see the toolbars! (Just the close, mini and maximise at the top rhs).
Actually re downloaded and installed but it is the same ....
Ran malwarebytes and it found some spyware which I have removed...
Running Avast antivirus on Windows 7 Home...
Can't think of what else but HELP ...having to use IE to post this and hating every second...
See someone else had the same problem but solved it themselves...but someone else did too
Sorry if this is a duplicate question - finding it hard to search etc in IE
I've done that and it worked - thanks!
(Bit worried about the security warnings about using older versions though but at least now I can try and find a better solution!)
Similar Messages
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My video app that is preloaded on the IPAD will not open. all I can see is a blank screen. Does anyone have any suggestions on how I can fix it?
The "The connection was reset" error message can be caused by a bug fix for the BEAST (Browser Exploit Against SSL/TLS) attack that the server doesn't handle.
*[[/questions/918127]]
*[[/questions/918028]] -
How does one get an iPod nano to turn on other than the "normal" way? This one has been dropped and all I can get is a blank screen. I have tried holding down the HOME button to restart it but no go. When I connect it to my computer, I am told to enter the PASSCODE which I cannot do as there is no touchpad.
David ..
Your topic refers to an iPod touch
Then you say: How does one get an iPod nano to turn on ......
If it's an iPod touch, try a reset.
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, whether it's an iPod nano or touch, it probably needs service > Apple - Support - Service Answer Center -
what will i do next if i reset my ipod touch manually and all i can see is logo of itunes and usb connection?i cant use my ipod now :c
its to slow to connect..so i decided to run for diagnostic to know y if i cant connect to itunes eventhough i have account..heres the result:
Connection attempt to Apple web site was unsuccessful.
Basic connection to the store failed.
Connection attempt to Gracenote server was successful.
iTunes has never successfully accessed the iTunes Store. -
I am having problems with my 3D preferences, all I can see is "Get more content" and " 3D Print Utilities"
That means either your graphics card does not support 3D or that there is a problem with your graphics drivers. See if your GPU maker has an update.
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hi, my macbook air has no longer free memory space. I haven`t done anything since it started to comunicate me that. now when i turn it on all i can see is de apple on the top left corner and the rest of the monitor is blue. how can i get some memory space since i can`t even onpen the finder?/
Choose Preferences from the Finder menu, click on the General tab, and uncheck the box to open folders in a new tab.
(117195) -
MacBook Pro: Blank Screen and Random Crashes After Yosemite Update
Hello All!
So I'm living with the regret of updating my MacBook Pro to Yosemite. My MacBook Pro is an early 2011 version, and ever since I updated it - I literally cannot turn off the computer because when I go to turn it on, the screen is completely black. Performing the flashlight trick, the computer eventually lights up, on average three minutes later. However, that's not the only issues I have been having. My computer constantly loses WiFi signal and is crashing every two hours or so. It's not even that I have a lot of programs running; I literally only have Chrome running... So I'm not sure what I should do now. Is it even because of the Yosemite update?! Help please?!Nothing obvious here, but better get rid of that remnant of CleanMyMac2. Also check if all software with kernel extensions, launch agents and launch daemons is still necessary and up to date (if not uninstall or update).
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I have installed yosemitie but now all i can see is a white screen?
i have installed on an apple mac 21 inch.
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
All I can get is a blank screen with the apple showing , what can I do?
What do you do when all you get on I phone is a black screen with just the white apple showing?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Hello
I have just tried to update my iPad connected to my computer all seem to go well but my iPad has now frozen it just shows the apple emblem with the line underneath. can't even turn it off I have updated before and never had a problem.
helpIt may take a while to download, prepare and install the update. The line under the Apple logo is a progress indication. Give it a bit of time but if it still fails to update, you may can do the following...
You can try resetting your iPad by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.
Try again to see if the problem persists.
If that still doesn;t work, you may need to restore your iPad. Follow these instructions. -
Hi guys i have an macbook 13 late 2007 and does not work when i start it up all u can see is blank white screen and after that its keep bepping high peech tone 3 times i was thinking the hard drive but im not too sure please guys help.
Try to reset the PRAM first then go from there.
http://support.apple.com/kb/HT1379 -
I'm trying to hook up my Macbook Pro to my TV. I'm using the 'mini-display port to female HDMI" adapter. all i can see is my desktop background. no folders or icons and when i play a movie it goes blank.
Drag applications from your main desktop off the right side of the screen and they will appear on the TV. This is the extended desktop mode.
Regards,
Captfred -
When I turn on Messages, I can't see my messages. All I can see is a screen with horizontal lines. How can I get the regular Messages screen back?
The same is happening for me. Today I decided to reboot my PC because it was acting up a bit, go figure, and then for some reason at the same time the PC was restarting my macbook froze. I had to do a reboot with the restart button but then all that came up was a gray background and in the middle of the screen was a darker gray folder with a white question mark in the middle of it, blinking. I can't imagine why the restart would've affected my macbook. After finding information on how to fix this, I tried all of the steps that were given about using the mac OS X disk to use the first aid utility to fix it. When using the Disk Utility option whenever I select my hardrive and am in the First Aid tab, the only button I can use is the Verify Disk Permissions. The other three buttons, and namely the most important Repair Disk button, is/are not selectable (grayed out). I then tried resetting the PRAM the way they also said with the command + option + P + R and waited for the second startup sound. After that I gave the Disk Utility a second try, but still nothing. And now if I try to just reinstall the OS completely I can't even select a destination volume on the third step (Select Destination). Apparently this means i'm SOL.
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i just bought my ipad 2 and tried to on it all i could see is an iTurn logo and a USB cable on the screen. i can't get to the home page what should i do?
The first thing that needs to be done with a new iPad is to activate it by connecting it to a computer that is running iTunes. Getting started guide : http://support.apple.com/kb/HT4053
The iPad manual also has a chapter on getting started - it can be downloaded from here : http://support.apple.com/manuals/ipad -
Several days ago some of the links in my Apple Mail messages stopped working. Specifically, the links going to some variation of "response beacon" don't work. All I see is a blank screen. Does anyone have any idea how to fix this?
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
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