All I get is a pic of usb to itunes

Ios 6 did not want to install, tried one more time and now all I get is a pic of a usb cable pointing to itunes, I tried a hard reboot, did not work, not recognized by computer

means the device is in recovery mode. try plugging it in useing a different usb port.

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TS3694 i recently purchased an iphone 3gs every time i try to update it keeps failing and getting error 1015.the phone was purchased second hand so know nothing about its history .all i get now is pic of usb and itunes logo.we went on itunes and now wont

i recently purchased an iphone 3gs second hand .wanted to use i tunes and whatsapp but kept saying need to udate to lastes firware or what ever so went on itunes to update. update started but keeps failing now phone wont work at all .all we get is either apple logo or pic of usb and itunes logo.andy help would be gratefully recived only had phone a day.has sony experia and wanted to change to apple and fist time its now useless.

Sorry to be the bearer of bad news, but the iPhone 3GS can only be updated as far as 4.2.1
Requirements for WhatsApp are iOS 4.3 or later. This app is optimized for iPhone 5.
As noted here > WhatsApp Messenger for iPhone on the iTunes App Store
So that app cannot run on the iPhone 3GS.
I stand corrected but apparently you may not be able to update the device regardless.
Message was edited by: CS

I tried to update my iPad to iso7 and now all I get is a pic of iTunes and a USB plug pic? Help what do I do

I Tried to update my iPad to iso7 and now all I get is a pic of iTunes and a USB plug. Help what do I do now

You have to connect your iPad to your computer now and restore the iOS software with iTunes. The update went bad. Read about how to do it here.
iTunes: Restoring iOS software - Support - Apple

HT1414 how do i get my ipod to work when all i get is a pic of a usb cable and an itunes logo

how do i get my ipod to work when all i get is a pic of a usb cable and an itunes logo

Connect the iPod to your computer and restore via iTunes.
iTunes 10 for Windows: Update and restore software on iPod, iPhone, or iPad

My ipad won't charge. All I get is picture of white USB cable and iTunes Logo.

My ipad won't charge. I must admit, I did use it until there was only 2% power left and then went and plugged directly into power and not through PC... but it won't charge. All I get is picture of white USB cable, an arrow and the iTunes Logo. I have turned off and on again as previous posts but all I get is the picture of the USB cable, arrow and iTunes logo. Please help...

I have been relatively patient - 3 hours on charge but all it does is show picture of USB cable and itunes logo. It it were charging you would think that a picture of the charge would come up to indicate status of charge - wouldn't you think?

I have tried to update my itunes program. It was running great until I attempted the update now all I get is an error message that says "Itunes was not installed properly, Please reinstall itunes, Error 7 (Windows erroe 126)". What can I do to get my it

I tried updating my itune program. Now all I get is the following message "Itunes was not installed properly. Please reinstall itunes. Error 7 (Windows error 126). WHAT can I do to get back to where my itunes program is running again?
I have uninstalled the proram and tried reinstalling and get the same error message. The other error message I get is "The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem". I have tried that twice with no luck. Can someone help me get my music back???

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

When trying to access itunes store all I get is a white page with word itunes store and never access the store. Is my computer blocking access?

When trying to access itunes store all I get is white with word itunes. This is recent issue. Is my computer blocking access?

With those symptoms, I'd check the following document:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store

All i get is apple pic or a pic of a usb cord when i turn it on

turns on but no display. apple display olny. picture of a usb cord only

Connect it to computer and go to itunes

HT201412 My iphone froze when i was updateing to iso 6. all i get now is a screen showing the itunes symble, the word itunes and a picture of a usb cable end. i can turn the phone on and off but nothing else, including the cold restart (pressing the hom

I have just tried to update my iphone 4 to iso 6, it got almost all the way through then froze. the only screen i get now is with the itunes icon and picture of a usb cable end. I can turn it on and off but not reboot or do anything else. Further more the computor now does not recognise the phone being connected/disconnected. Help please!

Follow the troubleshooting steps shown in item #5 at the bottom of this article: http://support.apple.com/kb/TS1538, under "If the device is not recognized while in recovery mode".

My ipod will not be recognized by my computer,I pluged myipod 2nd g into my computer,went to settings and erased all contents now all i get is thepicture of a usb cord and itunes at the top how can i fix this?

My ipod is displaying a usb cable at the top of it is itunes,i get a message on my computer saying the usb is not reconized.my ipod will not go back to the original when i unplug it from the computer, help

See Here...
Unable to Update or Restore
http://support.apple.com/kb/HT1808
This will not necessarily work if the Device has been modified.

All i get is a logo of usb connecting to the itunes .,.,this thing started while i wanted to update my i phone 3gs

hile trying to restore my 3GS 32G I keep getting a message saying the iPhone "iPhone" cannot be resored the device cannot be found. Now, it worked just fine before I downloaded and istalled the latest iOS update from iTunes. Now my iPhone will only display the USB cable and iTunes logo and has become nothing more than a paperweight. I was planning on giving this phone to my nephew. Could someone plese help me.

Do this
http://support.apple.com/kb/ht1808 you may need to do it several times

I HAVE JUST BOUGHT A MAC MINI WITH BLUETOOTH KEYBOARD AND ON SCREEN ALL IM GETTING IS A PIC SHOWING TO SWITCH ON KEYBOARD AND ANOTHER THAT SHOWS A SWITCH ON COMPUTER. I CANT SEE A SWITCH ON THE MINI.

I have just bought a mac mini and am trying to set up. The unit is asking me to swith on bluetooth keyboard via pic 1 then pic 2 shows another switch.
I can't see this switch. can anyone help before i launch this thing out the window!

Symptoms
When using Setup Assistant to configure your Mac mini or iMac for the first time, the Bluetooth keyboard may have difficulty pairing.
Resolution
Use a wired keyboard to configure the Mac mini or iMac with the Setup Assistant. If a wired keyboard is not available, follow these steps:
Press and hold the Power button until the computer turns off.
Press the Power button to start the computer.
When a language selection appears, press and hold the power key on the Bluetooth keyboard so that the green light is flashing (discoverable mode).
Use the mouse to click the language you would like.
A code should appear on the screen. Enter the code on the Bluetooth keyboard and press Return. Note: No visible feedback appears on the screen while you enter the code.
The computer and the wireless keyboard should now be paired.
Reference link:
http://support.apple.com/kb/TS4456

I'm trying to access itunes store, but all I get is this huge ad for downloading itunes 10.

I don't want itunes10, I want to SHOP FOR MUSIC. How can I do this? I have my cash all set up, and I've tried to click the little house thingy to get back to the main page, its not working.

Get iTunes 9.2.1, http://support.apple.com/kb/DL1056

I can not purchase any music or apps and all i get is an error message prompting me to go to itunes support website. My account info is all up to date but still won't let me complete purchases

Itunes will not complete my purchases even though all my infor and billing info is up to date. all I get is there is an error contact itunes support email address

Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

HT1751 when I click and drag itunes into a external harddrive all I get is a icon in the harddrive not the files

when I click and drag itunes to an external harddrive all I get is a shortcut an icon to itunes not the files the music to itunes
I am running windows xp home edition

I had this problem once and in my case it happenned with music I had not purchased through itunes and also to music that stored in icloud. Once I brought that music off icloud and into my laptop it resolved most of the issue.

All I get is a pic of usb to itunes

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