All I get is message "Download Error" Contact customer support. That contact is apparently impossible!!!!! Could be Mavericks 10.9.3. everything worked until recently.

If I try to download anything now, I get message "Download Error - Contact customer support." I have Mavericks 10.9.3 on my Mac. Up till recently I had downloaded Photoshop and Illustrator and Lightroom 5. Now I am getting nothing for my money. Rostov

Rostov please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to resolve download errors.

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Trying to install Photoshop CC but get following message, download error. press retry to try again or contact customer support.(49)

Trying to install Photoshop CC but get following message, download error. press retry to try again or contact customer support.(49)

disable running antivirus/firewall programs.

Changed battery in laptop and now when trying to open dreamweaver cs3, I get "licensing for this product has stopped working"... contact customer support (thats a laugh). So what now?

Changed battery in laptop and now when trying to open dreamweaver cs3, I get "licensing for this product has stopped working"... contact customer support (thats a laugh). So what now?
it says: You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT admin or Adobe customer support for help.
Well it seems I am only able to install this on a maximum of 3 computers so if I uninstall and reinstall I may have used up all three. What caused this in the first place?

And most licenses extend to 2 machines; not 3. Your computer's clock probably reset when you changed batteries. Is your computer's clock set to the correct date and time now?
See Activation & Deactivation Help
Nancy O.

HT1725 i get the message 'Download error.Tap to retry. the device shows the download progress then quickly reverts to afore mentioned message.

after renting a movie from itunes store and downloading it directly to my ipad touch device the download almost completed and then i got the message, Download error. Tap retry . the download appears to begin again and then the afore mentioned phrase appears once more. over and over and over......

Hello jody5758
Continue your troubleshooting with the article below. IT will walk you through checking the Date & Time as well as checking the settings of your router to ensure a proper connection.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
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When I click on the apps tag in creative live, I get the message download error contact customer support click help which led me here

Hi What should I do next?

Hi,
I will assume that you're on MAC ,go to :
/Users/[user name]/Library/Application Support/
Select Adobe folder and click "CMD + I "
Gave read and write permissions to all users .
Click on the gear at the bottom and apply the changes to included items .
Retry .

Getting The message Download Error in creative cloud

I keepgetting this error everytime i try to acces the apps in Creative Cloud. I need to reinstall Premiere, and Im now stuck without getting any work done. I really regret upgrading to Creative Cloud. All the software seemed to work better before:-(

Hi Pal Laukli,
Welcome to Adobe Forums.
Please use the below link to download Premiere Pro CC.
http://prodesigntools.com/adobe-cc-direct-download-links.html
Please make sure to complete the very important instructions prior to clicking on the link.
Thanks

I downloaded a TV episode and it looks like it is basically completed (the line is almost at the end) but the download won't finish and I keep getting the message "Download error, tap to retry" which doesn't work. I've tried everything. Any suggestions?

I've tried rebooting, closing out and reopening iTunes, and even tried to repurchase the show in HD (which the iTunes Store won't let me). Any input would be greatly appreciated!

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not downloading properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

When I click on Facebook icon on Ipad2, all I get are grey images - no real content. However, when I open Safari, and then click go to Facebook, everything works normal. Any suggestions on how to fix the direct link?

When clicking directly on Facebook icon, cannot get images. When entering through Safari, and then going on line, images are fine. Any suggestions?

Thanks very much - worked like a charm!

I purchased a download version of Lightroom 6 from Amazon and when i write the license key number i'm getting this message " We are unable to validate this serial number for adobe Lightroom. Please contact Customer Support. "

I purchased a download version of Lightroom 6 from Amazon and when i write the license key number i'm getting this message " We are unable to validate this serial number for adobe Lightroom. Please contact Customer Support. "

contact adobe support by clicking this link and then clicking 'still need help' as soon as it appears, https://helpx.adobe.com/contact.html

HT4009 Purchasing gems on the clash of clans game. It tells me to contact customer support This happens a lot and support takes the block off my account and everything works fine. Looking forward to y'all resolving my issue Ryan Hinger

Purchasing gems on the clash of clans game. It tells me to contact customer support This happens a lot and support takes the block off my account and everything works fine. Looking forward to y'all resolving my issue Ryan Hinger

If you are getting a message to contact iTunes support then only they can help you (these are user-to-user forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

We're sorry. Something seems to be wrong on our end. Please try again later. If this continues to fail, please contact Customer Support.

I enter my redemption code and click activate but this error message keeps coming up."We're sorry. Something seems to be wrong on our end. Please try againlater. If this continues to fail, please contact Customer Support."

contact adobe support, https://helpx.adobe.com/contact.html

When I try to download the newest version of iTunes, I get the message : "An error occured during the installation of assembly "policy 8.0 Microsoft VC80.CRT type= "win32-policy".version="8.0.50727.6195.public Key Token="1fc8b3b9a1e18e3b.processorArchitct

When I try to download the newest version of iTunes, I get the message : "An error occured during the installation of assembly "policy 8.0 Microsoft VC80.CRT type= "win32-policy".version="8.0.50727.6195.public Key Token="1fc8b3b9a1e18e3b.processorArchitecture = "x86" Please refer to help and support.
Ok I cant find a way to fix this so I basically cant use my Verizon Iphone 4 because it wont connect on an old version...

OK. You may have to reinstall everything from scratch but follow following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

Trying to install my apps, and am getting a 'Download Error: Please try again or Contact Support'.

Hi
I am trying to install my apps through Adobe Creative Cloud Desktop and all I'm getting is 'Download Error: Please try again or Contact Support'. I don't have any support number, or anything like that. If I try to reload, it doesn't do anything.
Is there anyway where I can fix it?? I have even tried to reinstall the software still with no luck.
Hope that you can help.
Damian

Hi Damian,
You can follow the article: Creative Cloud Help | Download Error in Apps tab of Creative Cloud Desktop Application which will help you to get your issue fixed.
Let us know if it still gives you any issues.
Thanks,
Ratandeep Arora

When installing CC, I recieve error message 'Download error.Please contact custumer support"

today I'll try to install Adobe CC, so I recieve error message 'Download error.Please contact custumer support". I've search on the internet,and nothing was helpful.

You can perform steps from beginning one more time.
1 )Open Control Panel and Navigate to Control Panel\Programs\Programs and Features .
Under Program and Features list , locate Adobe Creative Cloud and uninstall the same.
2) Navigate to C:\Program Files (x86)\Common Files\Adobe.
Open Adobe folder and delete folders named Adobe Application Manager and OOBE.
3) Navigate to C:\Program Files (x86)\Adobe.
Open Adobe folder and if present delete Adobe Creative Cloud folder.
4) Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.
Type in below command and hit 'Enter' key.
appdata
Then navigate to Local>Adobe.
Open Adobe folder and delete folders named AAMUpdater and OOBE.
Important : Disable AntiVirus and Firewall temporarily.
Click on the below link and download Creative Cloud setup file and use the same to install the Creative Cloud Desktop application.
https://creative.adobe.com/products/creative-cloud
Once the installation process is completed, try loading Apps tab and check,
Still face same issue , create new Admin account on your Windows computer and launch Creative Cloud desktop app and try loading Apps list.

I have been trying to update Bridge CC and it immediately goes to update failed - learn more which I click on and all it give me is download error. retry or contact customer support(49). I have retried about 5 times now. All other updates finished success

I have been trying to update Bridge CC and it immediately goes to update failed - learn more which I click on and all it give me is download error. retry or contact customer support(49). I have retried about 5 times now. All other updates finished successfully,

Hi Dennis,
Please refer to the thread below where this issue has been addressed:
Bridge Update failed customer support(49)
Updates failing from CC errors U44M1l216 and 49 - anyone else getting these?
Installation succeeded but a patch failed
Regards,
Sheena

All I get is message "Download Error" Contact customer support. That contact is apparently impossible!!!!! Could be Mavericks 10.9.3. everything worked until recently.

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