All I get is the Hand - sometimes

Sometimes I open a JPG picure in Photoshop (CS4 Extended version 11.0.1, running on WIndows XP professional), and the only tool I can get is the Hand tool. I'll click on all the other tools, and I still see the hand. Often, a reboot of my computer will fix the problem. But, I'd rather not reboot.
And one otehr thing that always happens when I close down the program, I get a an exception. One of those 'memory cannot be read at' errors.
Thanks for any help,
Andy

For the Hand problem it is usually a sticking space bar that causes it. Tap it a few times to clear it.
For the error message it is not possible to say without knowing the exact message but you could try resetting your preferences as described in the FAQ.
http://forums.adobe.com/thread/375776?tstart=0
You either have to physically delete (or rename) the preference files or, if using the Alt, Ctrl, and Shift method, be sure that you get a confirmation dialog.
This resets all settings in Photoshop to factory defaults.
A complete uninstall/re-install will not affect the preferences and a corrupt file there may be causing the problem.

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