All I Want Is A Fax Cover Sheet

I have an HP ENVY7640 e_All-In-One and I cannot figure out how to select a SPECIFIC form from the Printables appFrom the display ON the printer I find the one I want ( fax cover sheet ) I select it and hit PRINT........Nothing happens!! If I try to use the app, It only gives me the option to select "last" which apparently is a blank weekly calander. The app doesnt allow me to select a specific sheet. SO,.... what good does scheduling it do? By the way, I DID schedule to print , but, again , it just printed the calander. ( I now have 5 weekly calander pages )So far, I have no cover sheet and I have wasted alot of ink. I have also noticed that the "scheduled" print time does not allow me to set the DAY I want it to print, as I tried to do that as well.it shouldnt be this hard. On my previous hp printer I just went to the screen on the device... selected what I wanted , and hit print.....as it should be.WHAT AM I DOING WRONG?????

Hello , Thanks for posting in the HP Forums. I'd like to help you with the issues you are having with the printables on your HP ENVY 7640 e-All-in-One printer. I am assuming that you are printing from the Quickforms app? I know that the only scheduled option for that app is the calendar, and I'm pretty sure it also has the option to "quick print" a fax cover page. Let me know if I'm incorrect, so I can better assist. The fact that the fax cover page will not print, indicates there is either an issue with the printer's connection, an issue with the app itself, or an issue with the printer's firmware. Are you able to print from other apps immediately and without issue? I'd recommend doing a network reset to refresh the connection. Let's leave the router on and unplug the power cable (NOTE: Do not reset the router.), then do the same with the printer, and shut down the computer. After a full minute, plug the router back in, wait for it to fully power up, then plug the printer back in and wait for the wireless light to become solid. Once both the router and printer are on, go ahead and turn the computer back on. Doing this will refresh the network connection. I'd also recommend making sure the printer is plugged directly into a wall outlet. The printer has a power moderator built in, so if it is plugged into a wall outlet or power surge bar, it may not be getting consistent power. Power fluctuation can cause all manner of firmware "glitches" such as the one you are experiencing. If these steps don't immediately resolve the issue, I'd recommend contacting our HP Cloud Services phone support at 1-855-785-2777. I hope this helps!

Similar Messages

Fax Cover Sheet from SAP / Rightfax

Hi,
My requirement is to generate a cover sheet whenever a PO/SO/any document is faxed. We have Rightfax through SMTP/SAP Connect configured. Rightfax does provide a generic cover sheet option but it can only contain the fax numbers and recipient name. It suggests to use SAP Cover sheet. Have few questions, and here they goes:
1. How can I enable SAP Coversheet? Even after checking the option for cover page I am not able to get any cover page and may have been disabled. I've also checked SAP note 553113 but wanted to check if there's any other way as well.
2. After I have enabled cover sheet and lets assume the Standard cover sheet is copied in a ZForm, how can I ensure that always the zform cover sheet will processed? I am not able to find any configuration setting for it. I've research to find that SAP uses SO41 OFFICE-TELEFAX coversheet. This observation can be seen when I goto SO02 -> New Message -> Goto -> Fax , a pop up window appears which asks for Fax details. On Top Right, one can check the cover page option but the Coverpage is always specified as 'STANDARD'.
3. Researched a lot. SDN & Google but not able to come to a conclusion for any specific solution. Appreciate if anyone has worked on this requirement, please share their ideas. There's no much help available as well (seen as much available links in SDN and Google). Basically, the requirement is just to generate a generic fax cover sheet from SAP.
Thanks,
Santosh Verma

Hi,
Thanks for your time in looking the issue.
@ Sandra,
I've already researched on SDN and google and have visited this link as well. It wasn't of much help. But thanks again.
@ Weidong,
Actually thought of that solution but wanted to check if there's any generic way. Please let me know further on 'You need change configuration for fax - output type.'. Are you referring to NACE output type configuration?
Let me add more:
1. If we set the Parameter 'BCS_NO_FAX_COVER' to 'X' in TMV/SM30 'SXPARAMS', this way, the Fax cover sheet from SAP can be enabled of disabled. This cover sheet uses the Form OFFICE_TELEFAX_M in SE71 (SO43). What worries me, even if I copy the standard to custom, how to make sure that custom form is printed as there is no place where i am able to find any configuration. SAP note 553113 says to edit this form in SE71, that's it.
2. The other solution is right fax generic cover sheet. Which is generated right now, but with limited info. The Right Fax documentation recommends to use SAP Cover Sheet as the Right Fax cover sheet does not provide much details except Senders Fax No, Recipients Fax Number and Name. This cannot be of much help.
3. Use a custom form. A custom form which will contain cover sheet data, independent of SAPConnect. This form has to be generated at runtime. This is one of the approaches thought but here's the list of issues with it:
a. The print program has to be modified as well. Issue when using standard print program. At same time, i think in FP_JOBOPEN one has to specify the cover page as well. Looks good for custom print programs.
b. Our requirement also looks for mass fax. For eg: lets say, i have to fax, around 10 PO's, there should only be one cover sheet for all the 10 fax documents. This solution may not help here.
Appreciate your help.
Thanks,
Santosh

Custom fax cover sheet

Hello,
My scenario is this:
I need to send a custom smartform or sapscript cover sheet in the same output process of faxing smartform PO's, Quotations, Invoces and several other documents. I don't see anywhere in configuration where something like this can be done. Does anyone have any ideas on how to accomplish this?
Thank you,
JR

Time for a little give-back from me....
Having just worked on this same issue and not finding a solution from SDN (which was unusual) I thought I'd better let you know what I have found..
Transactions SO41,SO42 and SO43 show the default SAP fax cover sheets.
They are kept in client 000 and you need to use SE71 (SAPScript forms) to copy the required form (and rename to Z...), then you are free to modify it as required (Add a logo etc).
Make sure you classify the form as a SAP office form, there are instructions for doing this in the SAP library.
You can test it in SO01 without sending the fax anywhere, create a fax to recipient GB 1234567 or any other fake number, double click on the sender and you will get a popup of the fax details (sender info, receiver info and the cover sheet to use).
or you can use SO_OBJECT_SEND, make sure the recevicers-recextnam field is populated using the SADRFD structure.
and here's the subroutine I use to send a list as a fax with a custom cover sheet :
and below that is a similar subroutine to send emails...
*&      Form send_fax
   Send Fax of internal table GT_MAIL_LINES TYPE soli
FORM send_fax using my_company_name TYPE name1_gp.
DATA: ls_object_hd TYPE sood1,
        ls_receivers TYPE soos1,
        lt_receivers TYPE STANDARD TABLE OF soos1,
        l_lines      TYPE i,
        ls_sadrfd    TYPE sadrfd.
CLEAR: ls_object_hd, ls_receivers.
REFRESH lt_receivers.
ls_object_hd-objla = sy-langu.
ls_object_hd-objnam = 'NOTE'.
ls_object_hd-objdes = 'Fax subject line in here'.
Calculate size of table
DESCRIBE TABLE gt_mail_lines LINES l_lines.
READ TABLE gt_mail_lines INDEX l_lines INTO gs_mail_lines.
ls_object_hd-objlen = ( l_lines - 1 ) * 255 + STRLEN( gs_mail_lines ).
Set Fax control structure
Fax number in structure must have no leading zero
as this is added by SAPOffice from the country code
ls_sadrfd-rec_fax = gs_address-fax.
shift    ls_sadrfd-rec_fax left deleting leading '0'.
condense ls_sadrfd-rec_fax no-gaps.
ls_sadrfd-rec_street = gs_address-street.
ls_sadrfd-rec_town   = gs_address-city.
ls_sadrfd-rec_name1 = gs_address-name.
ls_sadrfd-rec_state = gs_address-country.
ls_sadrfd-form_langu = gs_address-langu.
ls_sadrfd-fax_form   = 'Z_FAX_COVER'.
ls_sadrfd-send_comp = my_company_name.
ls_sadrfd-send_immi = 'X'.
IF ls_sadrfd-form_langu is initial.
    ls_sadrfd-form_langu = sy-langu.
endif.
ls_sadrfd-send_nam = sy-uname.
ls_sadrfd-send_date = sy-datum.
ls_sadrfd-send_time = sy-uzeit.
Convert Receiver information to char field
CALL FUNCTION 'C147_WORKAREA_TO_CHARFIELD'
    EXPORTING
      I_WORKAREA = ls_sadrfd
    IMPORTING
      E_CHARFIELD = ls_receivers-recextnam.
ls_receivers-recesc = 'F'.
ls_receivers-mailstatus = 'E'.
ls_receivers-sndart = 'FAX'.
ls_receivers-sndpri = '1'.
APPEND ls_receivers TO lt_receivers.
Send fax
CALL FUNCTION 'SO_OBJECT_SEND'
    EXPORTING
      object_hd_change = ls_object_hd
      object_type      = 'RAW'
      owner            = sy-uname
      originator       = g_originator
      originator_type = 'B'
    TABLES
      objcont          = gt_mail_lines
      receivers        = lt_receivers
    EXCEPTIONS
      OTHERS           = 01.
The function doesn't commit so we must
do it if successful.
IF sy-subrc = 0.
    COMMIT WORK AND WAIT.
ELSE.
    WRITE: / 'Fax failed RAISE ERROR '(012).
ENDIF.
ENDFORM. "send_fax
*&      Form send_email
   Send Email of internal table GT_MAIL_LINES
FORM send_email USING      pi_email_address TYPE ad_smtpadr.
DATA: ls_object_hd        TYPE sood1,
        ls_receivers        TYPE soos1,
        lt_receivers TYPE STANDARD TABLE OF soos1,
        l_lines      TYPE i.
CLEAR: ls_object_hd, ls_receivers.
REFRESH lt_receivers.
ls_object_hd-objla = sy-langu.
ls_object_hd-objnam = 'NOTE'.
ls_object_hd-objdes = 'Email title in here'.
get size of text table to be sent
DESCRIBE TABLE gt_mail_lines LINES l_lines.
READ TABLE gt_mail_lines INDEX l_lines INTO gs_mail_lines.
ls_object_hd-objlen = ( l_lines - 1 ) * 255 + STRLEN( gs_mail_lines ).
ls_receivers-recextnam = pi_email_address.
ls_receivers-recesc = 'E'.
ls_receivers-mailstatus = 'E'.
ls_receivers-sndart = 'INT'.
ls_receivers-sndpri = '1'.
APPEND ls_receivers TO lt_receivers.
NB: G_originator is a SAP user ID with the email address that you want any
replies to go to - its useful to have this not as sy-uname so any replies can go to
a central email address like [email protected]
CALL FUNCTION 'SO_OBJECT_SEND'
    EXPORTING
      object_hd_change = ls_object_hd
      object_type      = 'RAW'
      owner            = sy-uname
      originator       = g_originator
      originator_type = 'B'
    TABLES
      objcont          = gt_mail_lines
      receivers        = lt_receivers
    EXCEPTIONS
      OTHERS           = 01.
IF sy-subrc = 0.
    COMMIT WORK AND WAIT.
ELSE.
    WRITE: / 'Email failed RAISE ERROR '(010).
ENDIF.
ENDFORM.                    " send_email

Don't want to send Fax Cover page

Hi Gurus,
When we send Dunning letter and Customer Statement by Fax it's printing Fax cover page. We don't need fax cover page to be send out.
Can you please advise me on what settings needed to stop faxing Fax cover pagee for Dunning and Customer Statement?
Thanks in advance

Is it the SAP default fax cover page or from your fax server. If it's SAP 4.7 you can look for the SAP Note that shows how to stop using the fax cover page. Or if you are manually faxing with SAP Workplace you can uncheck the Fax cover page setting in Go to fax entries screen each time.

RightFax and PDF result in 'Problem Converting Fax Body or Cover Sheet'

Hi All:
We are trying to send out faxes of invoices and reports to our customers. We have RightFax software and have used it for a long time. We are converting our reports to PDF and send them to RightFax. I am getting 'Problem Converting Fax Body or Cover Sheet'. I can create a PDF from a word document and it will send it, but files output from SSRS errors. What is different between the two.
PhilPHuhn

Hi All,
We use RightFax and to get around the problem of
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open up the PDF you want to send and click print
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It will now open up the RightFax window with the PDF attached and you just add in the telephon number and other details
as you would send your fax.
regards
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I've come across instructions on FAXing that say I should be able to Soft Proof or Preview my FAXes before sending them, even seeing my cover page. I think the info was good for Panther. I am running 10.4.11 and I can't seem to do that -- but then, my Completed FAXes button is greyed-out, so I don't know if it is me and my machine that is the problem, or if this is functionality that was lost along the way. Can other Tigers Preview/Soft Proof FAXes?

Looks like I can get a Preview of the file I am faxing, but I don't see a preview of my cover sheet.
Here is a way to see some information about your completed fax jobs:
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Pdf sent won't open beyond cover sheet? how to allow click thru of all files?

pdf sent won't open beyond cover sheet? how to allow click thru of all files?

That's handy, because I can run gmail and Chrome too.
Ok, I sent myself a PDF attachment. I'm going to go step by step through what happened
to me, and you can tell me where your experience becomes different.
1. The email shows a preview of the top part of page 1 for the attachment.
2. I hover over the preview and I get two icons, "Download" and "Save to drive".
3. I click Download.
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Dont send SAP cover sheet for FAX

Is there any settign we can make in SAP system such that dont send cover sheet for fax goign out of SAP?

Hi Rahul,
Note 553113 can help you.
Please close this thread, if your problem is resolved.
Thanks,
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How to populate the Cover Sheet of a Distributed Form

I am a newbie to LiveCycle forms and have created my first simple form to manage travel requests within my company. This is then distributed to employees who fill out their multiple travel requests with associated expected costs and return the form to the administrator. This is in turn collected by the administrator who either approves or dissaproves some of the items in the form of each employee. My question is: How can I get to see the total approved costs for all employees in this dataset? IS there a way of consolidating this into the cover sheet or how wold one do this. All advice welcomed.
Thanks in advance.

Each form that the employees fill out represents a separate request. One request does not know of the existance of other requests. If you want to get a consolidated view of all requests you will need a means of tracking or storing all of the information in a common place. Usually this is done by writing each form instance to a database, then you can get your consolidated view by querying the DB for that information.
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How to add cover sheet without affecting page numbering?

No replies yet, so perhaps I should change the question to "Can one add a new section break at the beginning of a document?"
Or "How do you apply a section break on a Master Page so that when the Master Page is added at the beginning of a document, it does not change the numbering of the pages that follow?"
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Message was edited by: J Shee

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Cover sheet doesn't send

I have just tried faxing under Tiger for the first time. I sent a sample fax to my own fax machine, but the cover page didn't come through.
Here is what I did:
1) Selected a Word document to fax
2) File>Print
3) Fax PDF
4) Filled in the "to" field
5) Select the check box for "use cover page"
6) Filled in "subject"
7) Filled in "message"
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I received only the content pages and not a cover sheet. I went back through the same process again and opened the document in preview this time. No cover sheet showed up in preview and I didn't receive on on my fax machine after hitting the fax button, only the content pages as before.
Am I missing something here? Is there something that I have to do to set up a cover sheet prior to faxing? I can't seem to find anything in the Mac Help files on this either.
Thank you
PowerBook G4 667 Mhz Mac OS X (10.4.3)

And where are you doing all of this? No one here has a crystal ball nor can we see your MBP.

This.layout with two pages and cover sheet

Hello @all,
in the documentation for the "doc properties" and "layout" section I only find the following strings:
SinglePage
OneColumn
TwoColumnLeft
TwoColumnRight
TwoPageLeft
TwoPageRight
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Regards,
Jessi

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