All I want is a phone that works!

So, I am now on my 5th palm pre in less than 6 months. Everytime I get it repaired/exchanged, there is a new issue with the new phone. Last time, the phone wouldn't go silent...EVER... and the phone would light up and vibrate at its own will.  So, I exchanged it last night just as the sprint store is closing.  When i left the store, the doors locked behind me and I attempt a phone call only to find out that I can hear the person on the phone, but they can't hear me.  This is how it came out of the box...literally within one minute of it being activated. I am going back to sprint today to try number 6 our and see how that works for me.  My question is though, WHEN number 6 doesn't work, can I just tellspring that I don't want the phone anymore because, well, it does not and has not worked? Can I demand that they upgrade me? All I want is a phone that is reliable. Palm has clearly not been a good choice for that.  I actually had the Palm Treo before and went through 4 of those. I thought that maybe it was me up until the last two replacements where the phone came out of the box not working...any insight would be greatly appreciated
Post relates to: Pre p100eww (Sprint)

See private message sent directly to you on this issue.

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