All I want is a receipt for my subscription payment renewal. Why is it so hard to ask for it?

Please forward a receipt to [email protected]

Hi robertb25500074,
Please refer this KB Document : Print a payment receipt or invoice
Regards,
Rahul

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HT4623 All I wanted was to " down load" new apple uploads. And after it was over it asked for 'passcode' which I did not have. I pressed some button and my iPad got 'disabled". Now either you send me a 'passcode" or I have to throw this iPad into a dust b

Please send me a "pass code" for my iPad to enable me to use it. It's disabled by me inadvertently. Please help enable it/

"We" can't send you a passcode as we aren't Apple and Apple do not operate in these forums providing support, rather it's other users of iPad, just like you. As a sidenote, if you have just upgraded to iOS 7 during the mini setup process you are asked to CREATE a passcode as part of the setup process.
I'd suggest you read this: http://support.apple.com/kb/HT1212 and this should hopefully resolve your issue.
Regards,
Steve

We purchased photoshop elements thru amazon.ca.when we try to install it wants a 24 digit serial # and none of the #s we have matches what is asked for can anyone help?

we purchased photoshop elements thru amazon.ca.when we try to install it wants a 24 digit serial # and none of the #s we have matches what is asked for can anyone help?

Find your serial number quickly

I want to change my apple id on my macbook pro in the user info. it ask for a password...i am typing in my password to the apple id but it will not accept it....how to solve it ?

i want to change my apple id on my macbook pro in the user info. it ask for a password...i am typing in my password to the apple id but it will not accept it....how to solve it ?

I'm afraid that you may be confusing two different 'passwords' - there's your Apple ID (the user name and password that you used to get into these forums) and then there's your computer user name and password - usually two seperate user names and passwords.
If you want to change your password for your user account on your computer, go to System Preferences>Users & Groups and unlock the preference pane. Then you can select your user name and change your password there. Changing a user name is a bit complex and I don't think you want to try that!
Clinton

In AppStore.app for some reason when I try to update my apps, it asks for the wrong user account than the one that I am logged in with. This makes me unable to update my apps

In AppStore.app for some reason when I try to update my apps, it asks for the wrong user account than the one that I am logged in with. This makes me unable to update my apps

You would have downloaded those apps with the wrong Apple ID then created a new Apple ID which is the on you are on now. This is acting as normal because all content downloaded from the iTunes and App Store is attached to the Apple ID it was downloaded with. To stop this you would delete the apps and redownload them with your current Apple ID you are signed in with.

I Bought lightroom 5 online and for lizensation my seriesnummer is named as Aktiualisierungsnummer and i was asked for a series number of a previous version. I never had one, when I bought the lr5 version there was no comment about having a previous vers

I bought lightroom 5 online and for licensation my seriesnummer was named as Aktiualisierungsnummer and i was asked for a series number of a previous version. I never had one, when I bought the lr5 version there was no comment about having a previous version. How can I get my version licensed

Babowa
Thank you for your prompt reply. I have bought 1 MacbookPor 17, 1 Macbook air, 1 MacbookPro 15 , 2 ipads, 3 iphones, and this iMac27 and 2 of iMAC24 or 20 not sure   but I do not recall ever doing what you are telling me in your reply.   When you get a extended car warranty, you don't   sign up for it.. it is just there and is included in the sale.   You don't buy this warranty to use it.. You buy it, in case something happens.   Here a perfect iMAC with minimum 100 hour useage has a dead drive. That is not normal and I should not have to even be requesting anything since most MFG offer a 3-5 year warranty on their disc drives and I believe that is probably passed on to Apple regardless if an extended warranty is purchased or not.   Customer service dictates a more flexible approach to make sure the lifetime value of a customer is not lost due to some misunderstanding.
I was in the MacStore that I purchased the unit..and they found and pulled the invoice and confirmed
the purchase of it in front of me. I had paid with credit card and fortunately it was there in their system.   I do not also recall recieving any box or paper although most everything I ever get remains sealed.. I am not in the habit of opening anything since I have never encountered any serious issues before.
   I have used my Macbookpro warranty 1 time and that is all throughout the years I have been investing in Apple equipment.
I just recieved a letter from the store asking me to get the paper to them so they can register it... I don't recall getting any paper actually. But I do have several boxes sealed here.. On this iMAC27, it was a hurry up and get it done thing and I don't remember taking anything extra with it.   Regardless, my request does not seem unreasonable.
Thank you

I have just getting a new phone and I have forgot my password an Apple ID what I made new for the new phone now I cannot get on it because asking for id and password what should I do help plz thank u

I have just getting a new phone and I have forgot my password an Apple ID what I made new for the new phone now I cannot get on it because asking for id and password what should I do help plz thank u

Try
https://iforgot.apple.com

I bought a new computer and downloaded my lightroom 4 to it. When I installed the program it asked for my serial number and I impujted it. Then it asked for my previous serial number from my original lightroom 3 purchase. Since I upgraded to ligtroom 4 I

I bought a new computer and downloaded my lightroom 4 to it. When I installed the program it asked for my serial number and I imputed it. Then it asked for my previous serial number from my original lightroom 3 purchase. Since I upgraded to lightroom 4 I don't have the serial number for the version 3. How do I get the serial number from my 3 version so I can activate my version 4 program

If you have Lightroom 3 still installed, you can get it from there.
If you don't and you have your box/disk, it should be on there.
IF you don't have either of those,and you registered your software, you can log into your Adobe account and retrieve it there.

I purchased monthly subscription to Acrobat Pro. After I download, it asks for a serial number. I don't have one - what gives.

I purchased monthly subscription to Acrobat Pro. After I download, it asks for a serial number. I don't have one - what gives.

Hello Nelson,
Please make sure that Acrobat is updated to its latest version i.e. 11.0.07.
You can download the update from following link:
Adobe - Acrobat : For Windows
Regards,
Anoop

Why does Acrobat X CS6 keep asking for a license number?

Why does Acrobat X CS6 keep asking for a license number? When I enter it, it's declined. I have the suite from school and loading it at home as allowed as the teacher.

Contact S&T support if you have specific issues.
Mylenium

I cannot retrieve my emails on my Mac Book Pro operating on 10.7.3 Icloud was already workingit keeps asking for password and when i put correct password in it keeps asking for it again and again. This has just started today

I cannot retrieve my emails on my Mac Book Pro operating on 10.7.3 Icloud was already workingit keeps asking for password and when i put correct password in it keeps asking for it again and again. This has just started today

Though it's unlikely to be wrong if things were set up properly in the first place, as a check go to Mail Preferences>Accounts and check that the server setting for IMAP (incoming) is imap.mail.me.com (not just mail.me.com).
Your next step either way would be to go to System Preferences>iCloud and sign out, then sign back in again. (You can ignore warnings about data disappearing - your calendars etc. will disappear when you sign out but reappear when you sign back in).

Why is my public web site asking for authentication ?

Hi,
Why is my public web site asking for authentication ?
My web site and the section of the default page belongs to Public group.
My layout belongs to the WebAsset group.
The document inside the default page belongs to Public group and Web/FP/RepMetiersSP account.
Public group has only read access to everything.
Also, what is the difference between unspecified group (inside site studio designer) and Public group ?
Thanks,
Jean-Pierre

My fault. Inside this environment, I've specified the need for an account to access documents.

I have just paid for membership but when I try to open InDesign it is asking for a license number

I have just paid for membership but when I try to open InDesign it is asking for a license number

What version of InDesign have you installed?

The email I've been using for years has terminated all its services. I was using it for my icloud id. Now my ipad keeps popping up asking for its password. How do I delete this icloud id and change to a new one?

The email which I used for my icloud id has stopped all its services. I cannot gain access to this email anymore. I am able to change my Apple ID but unable to change iCloud ID. My ipad 2 keeps popping up asking for the icloud password. Can anyone help me on this issue? Thanks...

Hello, luciawong.
Thank you for visiting Apple Support Communities.
You may find this article helpful with the issue you are experiencing.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Regards,
Jason H.

Why does 11.1.3 repeatedly ask for a password?

I will be sitting at the iMac, puttering about online, and the iTunes icon starts bouncing in the dock. For no apparent reason, without being in use at all, iTunes wants me to enter a password. This will happen 4-5 times per day.

Does the same occur when setting Mail to check for new mail every 5 or 15 minutes?
If there are a number of messages to download and/or a message or messages contain attachments and the download process is not completed and the communication with the server closed before the next automatic check for new mail, the prompt to manually enter the account's password will be provided instead of an error message indicating there was a problem communicating with the server or the account will be taken offline.
The same can occur if there is heavy network traffic at the incoming mail server for the account when the Mail.app checks for new mail.
I have the Mail.app set to check for new mail every 15 minutes and if I am prompted to manually enter an account's password, this indicates there is a temporary problem at the incoming mail server for the account.
I have provided feedback to Apple requesting the Mail.app provide a communication with the server error message instead of a request to manually enter the account's password.
Try changing it to every 5 minutes as a test.

All I want is a receipt for my subscription payment renewal. Why is it so hard to ask for it?

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