All-in-One 2575 printing odd-shaped envelope

I am trying to print a 4" x 5" envelope, but keep getting an error on the printer saying that the paper is mismatched.    The envelopes are in MS Word documents and I set the paper size in Word to the nearest size to the envelope, 4" x 6", but still get the error.  
Douglas Hall
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View Solution.

Hey Douglas,
did you try selecting 'Custom' as the envelope size and then specifying 4x5"? because the size specified in the Word document and the actual size should ALWAYS be the same.
I am attaching a screenshot which will help you figure it out easily.
Click Here for the screenshot
Message Edited by DexterM on 12-18-2008 12:37 AM
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