ALl in one 3520 Priner lid will not close

I had to change the ink for the first ime on my printer. Ink went in fine but when I go to close it there is a hook on the right of the printer toward the rear that will not let the lid close. I do not want to push really hard but there is no way that lidis going down while that hook is standing up.
THis was given to me as a Christmas present an this was the first time I had to change ink. I can't figure out why this hook thingie is not letting the lid go down.

Hello @lauriedrake38 , and welcome to the HP Forums.
I see you are experiencing issues with your printer lid. From reviewing the picture, it appears the lid latch has come loose and pulled up out of the printer.
The best recommendation I could make would be to contact HP directly. You can utilize this website to learn how to contact HP appropriately, based on your region: Contact HP Worldwide.
Thank you for posting on the HP Forums.
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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ALl in one 3520 Priner lid will not close

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