All-in-one 5510 windows XP shows "can not install, a newer version is installed in this computer.

I had my 5510 HP printer installed before and uninstalled to use a Canon MG 2520  , now I want to re-install the HP 5510 and after downloading the full driver and start the , I get a warning saying that the installation cannot finish because 
there is a newer version of the driver in this computer (more or less). I know I uninstalled the printer before. Pls., can any body help? Is there a newer version in HP page? How do I find the newer version in my computer? Tks.
I be very greatful.
Computer is a generic computer
with Windows XP 
Celeron 2.4
1gb memory

Hi pilotjoe,
Welcome to the HP Forums.
I see that you are having some issues with getting the printer reinstalled back on to your xp computer.
I do have a few steps that we can try in the attempt to resolve this issue.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
If you have the printer connected to the computer with a usb cable, please remove the cable from both pc and printer and leave it disconnected until further notice.
The next link that I am going to give you is the All-in-One Software Removal Utility.
Once the removal is complete, please restart the computer so that all the changes take affect.
The next link I have for you is the HP Officejet and PSC Full Feature Software and Driver.  Save this download to the Desktop of the computer so that it creates its own icon.  This will make it easy for us to find once the download is complete. 
Double click the new icon and follow the installation instructions.  You will be prompted as to when to connect the usb cable so please do not connect it before hand.
Let me know if you have any other questions.
Cheers,  
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Similar Messages

  • I can not download the new version of Firefox. I keep getting a message that says "Firefox 5.0.1dmg could not be opened, because an unknown error occurred" HOW do I fix this?

    Every time I try to download the new version it just says I can not download the new version of Firefox. I keep getting a message that says "Firefox 5.0.1dmg could not be opened, because an unknown error occurred - Try saving to disk first and then opening the file"

    If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
    Download a new copy of the Firefox program and save the DMG file to the desktop
    * Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
    * Trash the current Firefox application to do a clean (re-)install
    * Install the new version that you have downloaded
    Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
    * http://kb.mozillazine.org/Profile_folder_-_Firefox

  • I can not download the new version of itunes

    i can not download the new version of itunes

    the installer has insufficient privileges to access this diectoryC:\programdata\Microsoft\Windows\Startmenu\Programs\iTunes.  The installation cannot contimue.  Logon as administrator or contact your system administrator.
    Try HiReception's suggestion from the following post:
    Re: I cannot update my iTunes with"error occurred while installing updates"

  • I click the aperture but can not open the new version of the aperture

    I click the aperture but can not open the new version of the aperture

    What is your current Aperture version? And your MacOS X version?
    What happens, when you try to launch Aperture? Any error message? Which error messages exactly?
    Where is your Aperture library located? On your system drive or an external drive?

  • I can not dowload the new version of iTunes, it keeps telling me it timed out??

    I can not download the new version of iTunes, it keeps telling me it timed out??

    So what did you do to fix it?

  • I have an older G5 tower Power PC and the OS 10.5.8, but the firefox and safari browers are no longer supporting this computer. How can I download an older version that works with this computer?

    I have an older G5 tower Power PC and the OS 10.5.8, but the firefox and safari browers are no longer supporting this computer. How can I download an older version that works with this computer?
    Or what is the newest OS system I can load onto this computer?
    I think it is from 2006

    Hello,
    10.5.8 is the highest OSX it can run.
    TenFourFox is the most up to date browser for our PPCs, they even have G4 & G5 optimized versions...
    http://www.floodgap.com/software/tenfourfox/
    I'd avoid vesrion 24 though, as it no longer supports plug-ins like Flash.
    SeaMonkey seems pretty fast also, with many options...
    http://www.seamonkey-project.org/
    http://www.seamonkey-project.org/releases/
    Might also look into iCab & OmniWeb versions.

  • I can not find in iTunes where to choose "Authorize This Computer"?

    My computer crashed. Technical guys rescued most of content including iTunes library. I had 4 computers authorized. I can pull up my library of music but can't add to the library because I cannot have my new computer authorized by following the instruction given by iTunes. My computer: PC Windows 8.
    Windows 8 has been a nightmare, but I'm learning.
    Help?

    Authorization
    Macs:  iTunes Store- About authorization and deauthorization.
    Windows: How to Authorize or Deauthorize iTunes | PCWorld.
    In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar.
    For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.

  • Can not upgrade the new version of itunes!

    I've been trying to update itunes since the update came out. It won't let me install! Keeps telling me there's a problem with my windows installer package. I've been using itunes on this computer for 3 years with no problem. Is there a way to get this to work?!

    Hello, Welcome to discussions. Below are some helpful tips and resource links to better assist you.
    *Make sure your Windows Updates are up to date. You can visit the Windows Update website below.
    http://windowsupdate.microsoft.com/
    *Backup your iTunes Content
    Back up your iTunes library by copying to an external hard drive
    http://support.apple.com/kb/HT1751
    How to back up your media in iTunes
    http://support.apple.com/kb/HT1382
    *Removing Apple Software
    Removing iTunes, QuickTime, and other software components for Windows XP
    http://support.apple.com/kb/HT1925
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926?viewlocale=en_US

  • Now my mac is 10.5.8 version I can not download the new version iturn10.7

    i can not down load the new version of iturn ,because my mac is10.5.8 version

    You will need to call AppleCare and buy Snow Leopard (10.6.8), assuming your computer can run that version.

  • My software update for itunes showed on my pc a notice saying mobilme services has encountered a problem I reinstalled the software and still showing this problem on my PC I can not download the new version of my software for itunes.

    Please help, 
    I have a problem with installing a software update on my PC I have a a message that reads MobileMe Services has encountered a problemand needs
    to close.  I have taken uninstalled and installed it again it still shoes the message.  Please contact me.  I can't load the software.
    Diana Puskas

    See Troubleshooting issues with iTunes for Windows updates.
    tt2

  • I need help understanding the issues on why i can not download the latest version of shockwave player. this affecting all of my game play on any game i attemt to run.

    is there anyone who may be able to help with the issues at hand? my current version of shockwave crashes at will! this is affecting any and all games i try to run. i have tried several times to download the latest version with no luck. if there is something i have done wrong, or something i have not done...please feel free to direct the right course of action.

    See my response to your other question

  • Adobe pdf plug in for firefox, 10.1.4 version, does not work but can not update to new version, why?

    Adobe pdf plug in does not work, when I tried to update following message appeared, "Adobe Reader 9.5.1 and lower has been blocked for your protection", how to solve this problem?

    Could you review/adjust your preference for which program opens PDFs? I'm not sure how that drop-list behaves when there are multiple Adobe plugins. You might need to physically remove an old plugin file or two to make sure Firefox is not trying to use the old one.
    * [[Use the Adobe Reader plugin to view or download PDF files]] <br>
    ''Edit: actually this article describe how to use the Options dialog Applications section to review/change the setting: [[How to disable the built-in PDF viewer and use another viewer]]''.
    * C:\Program Files (x86)\Mozilla Firefox\Plugins (only one want nppdf32.dll here)
    * In regedit.exe, check the following key for the source of obsolete plugins: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\MozillaPlugins
    Both the file that stores download handling preferences, and the file which registers plugins, can be renamed and Firefox will regenerate them, so those remains options for further actions as well.

  • I have OS 10.5 and can not download the new version of Itunes for my new phones. What can I do?

    I have OS x 10.53 and my new phones will not recognize the version of Itunes. What fix is there that will allow my phones to work with Itunes? Thanks Ken

    It depends on what iPhone you have.
    If it's an iPhone 4S or earlier, click here.
    If it's an iPhone 5, you need to buy a Mac OS X 10.6 DVD, and that requires an Intel Mac with at least 1GB RAM.
    (73397)

  • I can not get the latest version to update on my computer

    latest version update

    Firefox 3.6.23 was just released yesterday as a security update, which is what you have now. Are you looking to install Firefox 7.0?? The updater from 3.6.x version to 7.0 isn't turned on now, you would need to download the 7.0 installation package and "update" that way.
    http://www.mozilla.com/en-US/firefox/
    If that is what you want to do, my advice is to wait for 7.0.1 in a few days, which fixes a problem with add-ons being updated along with the Firefox 7.0 update and some add-ons disappearing.

  • Hi guys i can not download the new version of adobe flash player in to mountain lion

    help

    When you say disappears, is it now in the downloads folder. I have just tried it and it downloaded OK for me.
    This is a link for download and installation problems.
    http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-fla sh-player-mac.html#main-pars_heading_11 

Maybe you are looking for