All-in-one 6300 series error message "door open" .

I've removed the door in the back, turned off the printer, waited, and started it back up.  I did troubleshooting and nothing seems to remove the error message.  The forum had a post and answer for a different machine so I hope there's a solution for my 6300.

Hi there,
I can't seem to locate the printer you mentioned. Try using this link to locate your printer and posting back with your printer model.
Best of Luck!
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    I work on behalf of HP
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    Mon-Fri. 5am - 8pm, Sat. 6am-5pm - PST
    Aardvark1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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    [Personal Information Removed]
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    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
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    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

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