All in one 8500 appears not to be sending

Wireless radio appears not to be sending signal it is receiving ie sees router and network

I am not sure I understand your problem.  What doesn't it do?  What error messages?
Print a Wireless Network Test from the Network menu on the front of the printer.  What does it say?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Similar Messages

  • Officejet Pro 8500 A909g (all in one) wireless radio not functioning

    Ran network test report and received an Error message: Officejet Pro 8500 A909g (all in one) wireless radio not functioning.
    the menu screen says its on and the blue light is on, but no connection.
    Appears to be a hardware problem, any ideas.
    Thanks

    Hello Minabird4
    Welcome to the HP Forums, I hope you enjoy your experience!
    I understand that your wireless radio is not working on your HP Officejet 8500. This could be a hardware issue if the wireless card has failed completely, but I would like you to try the HP Support document: Performing a Partial Reset of the All-in-One. If resetting the printer as the document gets you to do does not fix the issue, it would be recommended that you contacted HP technical support for repair options.
    US support link to contact options for laptops purchased in the US.
    http://h10025.www1.hp.com/ewfrf/wc/contacthp?cc=us&lc=en
    Outside of US support link to contact options for laptops purchased outside the US.
    http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
    I would like to thank you for posting on the HP Forums. Have a great day!
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    Dunidar
    I work on behalf of HP
    Find out a bit more about me by checking out my profile!
    "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

  • Cannot update drivers error code 193 on All in one 8500 Win 8.1

    Running Win 8.1 updated from 7.. All in One 8500 910A Can do basic printing but no longer have twain support for scanning etc. When trying to update get failure notice error number 193. HP message says they have no further advice

    Hi @clamproad ,
    I see that you no longer can scan after updating to Windows 8.1. When you try to update, you are getting a failure notice error number 193. I would like to help you resolve this issue.
    Did you fully uninstall the old HP Software and try downloading the newest software?
    Here are the Full Feature Software Drivers if you haven't installed them.
    HP Officejet Pro 8500A e-All-in-One Printer - A910a Drivers.
    Select your operating system, click next and click on the software to download and install.
    Here is a document on this issue. After Upgrading the Computer to Windows 8.1, the HP Printer Does Not Print and the Printer Software ...
    How is the printer connected? (USB/Ethernet/Wireless)
    If you need further assistance, just let me know.
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • HP OFFICE PRO ALL IN ONE 8500 - SHOWS "PAPER JAMB. CORRECT AND THEN PUSH OK. ALL INTERNALS CHECKED

    PRINTER -OFFICEPRO ALL IN ONE 8500 A909A  HAS FUNCTIONED FLAWLESSLY. NOW SHOWS MESSAGE = PAPER JAMB - CLEAR AND THEN PRESS OK   ALL EXAMS ETC AND COMPANY SUGGESTED CORRECTIONS CARRIED OUT .THERE IS NO PAPER JAMB, YET WHEN OK IS PUSHED SAME MESSAGE COMES  BACKJ AND UNIT CANNOB BE USED?

    Hi there,
    Have we been through This article should cover the issue you are experiencing. If not give the steps outlined a shot and let us know if it helps.
    Best of Luck!
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

  • Error message on my HP Photosmart C7280 All-in-One 'Wireless Radio not Working'

    error message on my HP Photosmart C7280 All-in-One  'Wireless Radio not Working' My broadband is BT Infinity with a very strong signal throughout the house and my operating system is Windows XP. My printer will not connect wirelessly to my network, what can I do with respect to the error message 'Wireless Radio not Working'

    Hello @GeoffH777 ,
    Perfect! You are very welcome, I am very happy to hear the reset helped!
    If you  have a quick moment, please scroll back to my last message here and click the "Accepted Solution" button, so others can find our thread if they happen to run into the same issue.
    Greatly appreciated, have a wonderful day!
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • HP Deskjet all-in-one F4440 will not print

    My HP Deskjet all-in-one- F4440 will not print.  I have put in a new color and a new black cartridge.  It clanks loudly when it moves back and forth.  Finally it stops and then pulls plain paper through as though printing on it - does this two or three times.  then it pulls plain paper halfway through and stops.  I have to tug and carefully pull halfway paper back out towards front to remove.

    Hi there,
    Could you provide the community with a little more information to help narrow troubleshooting? Are there any error messages or flashing lights? What operating system are you using?
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

  • Need help . Bought original HP 21b ink for F370 all in one printer , its not printing

    Hi , 
    Need help . Bought original HP 21b ink for F370 all in one printer , its not printing at all .Kindly mail at [Thank you for visiting the HP Support Forums. I am sorry to inform you that your post has needed some editing to remove personal information.]
    . Thanks .

    Hello @Bn23 , and welcome to the HP Forums, I hope you enjoy your experience!
    I see you're running into print issues.  I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit. With this information we can provide you with accurate information.
    Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
    Which Windows operating system am I running?
    Is the Windows Version on My Computer 32-bit or 64-bit?
    Also, when you print, does a blank page come out, or does no paper feed through the printer?  Is there any errors that come up?
    Please let me know what you find.  Thanks for posting on the HP Forums!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • I have an iphone 4s. able to receive all the incoming mails but not able to send mails through this iphone 4s. please help.

    I have an iphone 4s. able to receive all the incoming mails but not able to send mails through this iphone 4s. please help.

    delete and reinstall the email account.

  • C5288 all-in-one printer is not scanning.

    My C5288 all-in-one printer was working nicely.  However, for the last one month, I am not able to scan on the machine. The driver has been uninstalled completely and re-installed several times.  When the installation is being completed, a fatal error message is getting appeared - no error number is shown.  When Hp Solution centre short cut is clicked, it is showing a message "no HP device have been found".  I can print, but no scanning is being done.  This clearly shows that there is something wrong with the OCR portion of the software.
    Can you kindly guide me to solve this problem. [text removed for privacy]
    Regards:

    Hi PhoeYiin,
    If you have not installed the full feature software and driver already, you will need to do so in order for the printer to see that computer. Please use the following link to download the necessary software; HP Deskjet Ink Advantage 2520hc All-in-One Printer Full Feature Software and Drivers.
    I hope this helps.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • HP 7520 all in one printer does not print photos well-Does with my Windows machines

    I have several computers.  Everything works great with printer in Windows environment.  I have an iPad and a MACbook PRO with Maverick 10.9.4.   The photos are terrible when I print with either of these devices.   It almost looks like a negative image.   I have checked for updated drivers, etc for the MAC.   The ink is HP and the levels are good.  It works fine with my PC computers, but not my Apple devices.   I have checked system preverences in the APPLE.   It appears to be only the photographs.  Text prints fine.  Any suggestions?
    This question was solved.
    View Solution.

    Hello cpsimon, and welcome to the HP Forums, I hope you enjoy your experience!
    I see you're running into photo print issues. I would like to help!
    I would suggest deleting the printer from your print system, using this document: Uninstalling the Printer Software.
    Once you have deleted it, I would suggest verifying and repairing the disk permissions: About Disk Utility's Repair Disk Permissions feature.
    I would also suggest running your Apple updates:  OS X: Updating OS X and Mac App Store apps.
    After the updates, I would recommend reinstalling the HP Photosmart 7520 e-All-in-One Printer Drivers.
    Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums! 
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • HP C5280 all-in-one printer will not print yellow

    I tried cartridge replacement.  Update driver, and clean head. Nothing works. I had this printer in a box for three years without using. Now It will not print yellow or green.

    Happy Monday edam. Green is actually the result of two or more color mixed together. Lets try printing a self test report:
    Make sure the All-in-One is on and loaded with unused, plain, white paper.
    Press Setup . The Setup Menu appears.
    Press the down arrow button to select Tools , and then press OK .
    Select Self-test Report , and press OK . The self-test report prints.
    Let me know the results of the self test. Are all the colors present on the self test or are you missing specific colors?
    Thanks!
    -SeanS
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

  • HP 7780 All in One Printer will not print PDF files!!!

    I have an HP 7780 All in One printer setup as a network printer.  It will copy, scan, and print everything except PDF files.  Why will it not print PDF files?  You send a PDF file to print.  The printer spins up like its about to start printing and then nothing.  No error message or nothing.  Nothing even shows up in the print queue as waiting to print.

    Happy Monday edam. Green is actually the result of two or more color mixed together. Lets try printing a self test report:
    Make sure the All-in-One is on and loaded with unused, plain, white paper.
    Press Setup . The Setup Menu appears.
    Press the down arrow button to select Tools , and then press OK .
    Select Self-test Report , and press OK . The self-test report prints.
    Let me know the results of the self test. Are all the colors present on the self test or are you missing specific colors?
    Thanks!
    -SeanS
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

  • HP 1410 all-in-one Scanned Pictures not Saved

    Recently upgraded my pc to windows 8.1 but the HP 1410 all-in-one printer scanner will  not save scanned pictures.  I attempt to "scan to file" but when I click finish I receive the option to scan more pictures or end (done).  W"done" when I click done the "solution center" app returns to its home screen.
    All other scanning properties are functioning correctly.

    Hello there! Welcome to the forums @Dadoo1211 
    Please first try running the Print and Scan Doctor. This diagnostic tool will check for any conflicts that could be causing the issue. The tool will show you a report at the end. If there was a problem that the tool could not fix, you will notice it in the results. Please let me know the outcome!
    Thank you,
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • LaserJet Pro MFP M125nw - Scan to app All-in-One Remote does not work

    Hi gurus,
    Basically I have pruchased that super-printer and I am now trying to achieve scan to my mobile devices.
    I have one iPad 2 on iOS 7, on 2 Android devices (smaller tablet and phone) both running Kitkat 4.4.2
    I am trying to submit a scan from all these devices and retrieve the output within my mobile devices, actually this is fairly described here and concerns accurately my printer model :  http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02486319&tmp_task=useCategory&cc=us&destPage=pr...
    Unfortunately, What happens :
    - From my iPad, the AiO app states that my printer is not compatible with the application !!
    - From my 2 Android devices, the All-in-One Remote app will work fine, except the scan feature as nothing happens (well, when tapping either 'Preview' or 'Scan' button in the Scan section, I see a 'Cancel' button during 0,1 second and I am back to that scan section)
    Any one could help please ???
    This question was solved.
    View Solution.

    Hello,
    Can no one help ?
    Is the product description misleading ? Is the AiO app not really reasy to support this printer ?

  • HP Deskjet F2120 all in one printer driver not installing after upgrading to Windows 7

    I have a HP Deskjet F2120 all in one printer. I was working fine in Windows Vista Home Premium 32 bit.
    Once I upgraded to Windows 7 Home Premium 32 bit the driver is failing to install.
    I have tried all the solutions provided on the HP website but none of them worked.
    I also wrote a mail to HP support but they replied that its out of warranty hence they will not be able to help.
    If some genius can help me I will pray for him/her that all his/her wishes come true.
    Thanks you in advance.
    Imroz Baig

    I just got my HP Deskjet F2120 working in Windows 7.  Here's how:
    Insert the setup disk in your CD/DVD drive.  Choose to view the files in Explorer.  Scroll down to the file "Setup," which is identified as an application.
    Right-click the file and select "Properties." Click the "Compatibility" tab at the top of the resulting window.
    Check off "Run this program in compatability mode for:" and choose "Windows Vista" from the pop-up menu.
    ALSO check "Run this program as administrator" at the bottom of the window.
    Press "Apply," then "OK."
    Now you can double-click the "Setup" file and run the software installer.
    It will 100% work inshallah...

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