All-in-one C6180 printer

Printer does not see inks in the unit; always asking to change three inks cartridges otherwise to check to use only black ink or it does not print.  This happens even when all 6 cartridges are newly installed.  Please HELP!
Nelda J.

Welcome to the forums Nelda
I saw your post about your Photosmart C6180 showing you messages about the ink cartridges needing to be changed when there are new cartridges installed.
Try this troubleshooting guide for the cartridge problem:
'Ink Cartridge is Missing, Incorrectly Installed, or Not Intended for Your Device' Error Message is ...
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
Happy Tuesday
R a i n b o w 7000I work on behalf of HP
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    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

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