All in one c6280

One cartridge ran dry and error message comes up saying 'ink cartridge empty'. replace or continue in black only. I have replaced the cartidge ( 2 different cartridges), cleaned the heads, rebooted, etc. This message will not go away. Computer will not recognise cartridge has been replaced. Any suggestions?

Hi,
Try following the steps described in this document
Does this help solve the issue?
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

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Use of HP All-in-one C6280

Hey @all
I have a MacBook Air and I want to use my HP All-in-one C6280. I downloaded a software from the HP homepage, but It doesn't work. If someone have a software please help me.
Thanks!! Stefanie

There doesn't seem to be any software for your OS on the HP site. It looks like everything you can get for the printer installs through Apple Software Updates (ASU). All you need to do to get the printer installed can be found in the document below. Let me know what happens.
OS X v10.8 Mountain Lion: Installing and Using the Printer on a Mac with Mountain Lion
I am a printer tech for HP.

Re-install software for the C6280 all in one printer... get an error message "can't find file"

need to re-install the software for the c6280 all in one printer. downloaded the latest install package from the HP web site. During the install process, I get an error message .. can't find user/appdata/local/temp/7z256315/setup/.....setup/blocksysuser........
the folder 7z256315 does not exist on the HD.
I also get a message that it can't find PS_A10_02_software.msi.
Windows 7 , C6280 all in one printer. Printer is connected to the router. The desktop computer is connected via an ethernet cable, the laptop/ipad/iphone/internet radio are connected via wireless to the router.
hope you can help
thanks
charlie
This question was solved.
View Solution.

Hi cberistain,
Follow the steps below, and let me know what happens?
Step one: Clear temp directory
Type %temp% in the run or search for programs and files field
Highlight all the files in this folder, and then press the delete key to delete. If you get a message that the file is in use you will need to skip this file(s).
Continue with Step 2 below
Step two: Downloaded and extracted to your system:
1. Download the full feature software and drivers
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-77039-1&cc=us&dlc=en&lc=en&...=
2. Once the download is finished double click on the file to extract the software.
3. When the installation window opens press the cancel button to stop the installation
4. Type %temp% in the run or search for programs and files field
5. Look for, and open the folder starting with 7z (Example: 7zS2356)
6. Right click on the folder, and select Copy
7. Close that window, and all your open windows, and then in the middle of the desktop right click your mouse, and select Paste. This will move the 7z folder to your desktop.
8. Open the 7z folder you just copied to your desktop
9. Open folder Util
10. Open folder CCC
11. Run the uninstall_L4
12. When the uninstall has completed restart the computer
13. Run Disk cleanup from Accessories\ System Tools folder under all programs
14. Download and install the latest version of Adobe flash player
http://www.adobe.com/support/flashplayer/downloads.html
15. Open the 7z folder, and then double click on the Setup.exe file which will be toward the bottom of the open window. Follow the on screen instructions to reinstall your printer.
Let me know if you are able to successfully install the software and driver, and are able to print & scan?
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

How can I get to the photo tray when using iphoto with HP C6280 all-in-one printer

How do I get the photo tray option to come up in iphoto from my mac notebook when I have an HP C6280 all-in-one printer

I have an HP all-in-one C5140. When I print from iPhoto the dialog that comes up has a "Presets" drop down at the bottom. One of the choices is "Print from Photo Tray." Is that there on yours? If not make sure you have the latest software from HP.
Dan

How do I get my HP Photosmart C6280 All-In-One to scan?

I have updated to Mac OS 10.9 the driver for my HP Photosmart C6280 All-In-One, but the scanner function no longer works. The Apple update list shows the update was performed on October 30.
The printer does not show up in the list of printers as a "Bonjour" printer, as the instructions from HP's website indicate it should.

Hi there,
I understand you're having issues printing/scanning with your Photosmart C6280 since upgrading the 10.9 on your Mac. I would like to help you with this as best I can.
The reason your having issues is because the HP software you're using is not designed for the 10.9 operating system. The last full software package HP released for the Photosmart C6280 was for 10.6, so the best option at this point would be to use the in operating system drivers.
To get everything to work properly again, I'm going to link you to how to completely remove the HP software so you can use the Apple software as Sunshyn2005 has described in her post. Once you follow those steps to begin using the Apple software you may not know how to scan using the Apple software and you can learn 3 different ways to do so.
I hope this helps, have a great weekend!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

C6280 All-in-one driver for windows 8.1 - unalbe to select automatice 2 sided printing

I downloaded and installed the driver and full photo print for my old all-in-one but now I don't have the option for automatice two-sided printing.
Is there a different driver specifically for the C6280 printer I can download?
pennyph

Hi @pennyph,
Thank you for visiting the HP Support Forums! I see you have recently installed the full feature software and drivers for your HP Photosmart C6280 and now you do not have the option for two sided printing (Duplexing).
I would like you to start here: Printing on Both Sides of the Paper (Duplexing) in Microsoft Windows
Please make sure you have enabled the two-sided printing module (duplexer):
1. Go into the Printers and Faxes folder.
2. Right-click the device.
3. Click Properties (not Printing Preferences).
4. Open the Device Settings tab.
5. If the duplex unit shows Not Installed, click Not Installed.
Change it to Installed.
The Automatic selection is added to the list of Two-sided printing options in the Printing Preferences (not Printer properties).
I hope this helps! Let me know if you have anymore questions.
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Photosmart C6280 all in one

I have a photosmart C6280 all in one printer. I purchased a HP Envy TS m6 sleekbook with Windows 8.1 OS. Can I use my printer with this computer and what do I have to do to get it set up (ie drivers, software etc) I need good detailed information and how to as I am not very well versed or anykind of a techy. Thank you in advance

Hi ,
The following link will let you download the HP Printer Install wizard, which will guide you through the printer installation process.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02691615&cc=us&dlc=en&lang=en&lc=en&product=319...
-I work with HP, but these comments are my own.

C6280 All in One ink error message

Hi there,
I have the HP photosmart C6280 All in One printer that recently requested that I replace the Magenta ink. I did so but when I attempt to print I get the following message.
To print in color, instal the following cartridges:
Magenta
To print with black only, click black only. to begin printing on certain products, press the Resume button on the printer control panel. the printer will replace colors wit grayscale.
To cancel, press the cancel button on printer.
If empty ink cartridge is not replaced soon, all printing will stop.
I have had this issue before and someone told me how to fix it but I can't find the original message or email for it at all but it work fabulous and I think it involved a reset. Can anyone assist me with this, perhaps explain how to reset the C6280.
Thank you

For resetting the printer ink system, try this document:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01709782&cc=us&lc=en&dlc=en&product=3194498
Removing the ink/power reset procedure can eliminate the cartridge message.
For missing colors in the output, try this document:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01124477&cc=us&lc=en&dlc=en&product=3194498
NOTE: step 8 has a hyperlink that is no longer valid. The cleaning of the printheads will affect your color output greatly.
I hope this will help you.
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

HP Photosmart C6280 All-in-One Printer CIT248813-HPU-REDBOX-v4.exe error

Using-Microsoft Windows XP Professional SP3, Network connected
In HP Digital imaging monitor: Went to Help>Check for updates Update file CIT248813-HPU-REDBOX-v4.exe downloads, but after it looks like its installing, I then get the following error message :Critical Update to HP Product Assistant Failed. Where do I get the file and download it by itself, to then try and load it outside of HP Digital imaging monitor?
When I do a search for the .exe file, nothing comes up.
Per HP help, I have tried:
Check for updates:
=================
Please visit the weblink below and click on the hyperlink "Automatically check to see if you have the latest software and drivers ". If you do not find any updates for the All-in-one software, then perform the below steps to disable the product assistant in the startup files.
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&product=3194498
Step 1: Enable Passive FTP
====================
1. Open Internet Explorer.
2. From menu options, click Tools.
3. Click Internet Options.
3. Click Advanced tab.
4. Under Browsing section, scroll down and put a check mark next to "Use Passive FTP"
5. Click Apply, and then OK.
Check the functionality. If the issue persists, please perform the steps below.
Step 2: Disable antivirus and firewall
===========================
Please follow the steps to disable the anti-virus and fire wall:
Disable Anti-virus:
=================
1. Look at the very bottom right corner of the screen.
2. You should see several icons.
3. Place the mouse pointer on each icon to see if a strip of text pops
up.
4. If you see the strip of text, it will tell the name of the program
that the icon represents.
5. If you find the icon for the virus protection software, right-click
on the icon.
6. In the pop-up menu, choose the option to disable or close the
program.
Disable the fire wall
1) Click start -> Click Control Panel -> Security ->
2) Under Windows Fire wall option select On/Off Windows Fire wall
3) Click off radio button to turn OFF the Windows Fire wall.
Check the functionality. If the issue persists, please perform the steps below.
Step 3:
=====
Please perform the steps below to update the All-in-One software manually.
1. On the Windows taskbar, click Start , click All Programs , and then click HP .
2. If HP Update is available in the list of programs, Click HP Update to open the HP Update dialog box, and run the HP Update utility to download updates.
Check the functionality. If the issue persists, please perform the steps below.

still having this issue. Can anyone offer any advice? Where is the actual file on my PC? Why won't this load?

All-in-One not seenby computer through Solution Center.

I previously posted this in another (incorrect) forum, so I'll try here. I'm new here and going nuts!
I've had a C6280 for a couple of years and have been very happy with it, until now. All of a sudden, when trying to print pictures by using the HP Solution Center I get no response from the printer. I choose Transfer Images and choose an image, then Simple Print............but nothing further happens. Everything freezes up and I have to use my Task Manager to X out of the program. On the other hand, I can highlight the image from my files and r-click Print and can print the image through Microsoft's Printing Wizard...........just don't have as many options to modify the image.
I use XP Pro. Have disconnected the printer, trying to reset it. Have gone to HP's site and downloaded any updates or drivers available. No change to my problem.
Can anyone help me? HP sure won't, unless I choose to pay them $$$ for assistance. (Total rip-off!!!!!)

I'm new to the Support Forum, so if I'm in the wrong category, would someone please let me know. I really need some help here because I use my C6280 All-in-One to print quite frequently.

All-in-One updates

I have a Photosmart C6280 All-in-one and recently HP sent me a critical update. I have tried numerous times and every time I tell it to update this is the message I get:
"Critical Update to correct a PC to Printer Communication Issue - Failed!" How do I overcome this problem?
Thanks for help and time!
Susan

Have you tried to manually download the update from the HP Support page?
Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
I am not a HP employee.

6280 All-in-One printer - changing from USB to Ethernet connection - error - can't find the printer

I am trying to reinstall my C6280 All-in-One printer from the product CD - my original installation was for a USB connection, I would now like to reinstall to an Ethernet connection for use on our wireless nework. I have gone through the HP -Installing the Product Software in Windows XP for a Wired (Ethernet) Network Connection - instructions but keep getting the error message - Can't locate the Printer. I have connected the ethernet cable in the ethernet port of the computer and the router (Airlink 101). Any suggestions on what I might be doing wrong?
This question was solved.
View Solution.

Hi,
You can use the following link to setup the printer over a wired n/w.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01708573&tmp_task=setupCategory&lc=en&dlc=en&cc...
Just to confirm..Make sure that you connect the "Printer and Router using the ethernet cable"
To make sure that your printer is found during the installation, after connecting the ethernet cable, make sure that your printer is getting a valid IP address.
Setup Menu--Network--View Settings--Display Wired Summary.
Although I am an HP employee, I am speaking for myself and not for HP.

How do i use my mac book with my HP 6510 e all in one series printer

how do i use my mac book with HP photosmart 6510 e all in one series

Hello Marilynatsea,
Thanks for using Apple Support Communities.
To learn more about printing in OS X on your Mac, and how to add a printer, take a look at the article linked to below.
Mac Basics: Printing in OS X - Apple Support
Cheers,
Alex H.

I have photos I want to group together in one album, but can't do this because some may have the same number. How can I combine them all into one album?

I have photos I want to group together in one album, but can't do this because some may have the same number. How can I combine them all into one album? I was trying to move several albums onto a USB drive and it stated all other files exist at this location. They are pictures taken at different times and have the same number I guess.

In iPhoto albums may contain photos with the same file name - iPhoto handles that just fine
If you are exporting them to move somewhere else use the sequential file name feature of export to give each file a unique name
LN

How can I use Active Print on my Ipad and print to my usb connected HP officejet 6110 all in one

I was previously able to use Active Print on my Ipod to print to my usb connected HP officejet 6110 all in one. Now, however, with my Ipad version 2 I can no longer get this to work. Can anyone help? Thanks.

Hi,
HP do not provide any USB connection solution for iOS.
As Active Print is a 3rd party application which provide this functionality, i believe you may find a better help within Active Print support as they more familier with their application requirement and functionality:
http://www.activeprint.net/support/
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

All in one c6280

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