All-in-one driver installation fails under Windows 7

Question

I am trying to install the all-in-one printer driver for Windows 7, 64-bit, Service Pack 1.  I have downloaded the installer from HP (AIO_CDB_Net_Full_Win_WW_130_141.exe), downloaded it using HP Print and Scan Doctor 4.3 and using the HP Printer Install Wizard (hppiw.exe).  All methods fail.  My computer is a new Dell Inspiron (Intel i5-4440 @ 3.1GHz, 8GB RAM, 64-bit OS).  The printer I am installing for is a HP 6310, which is old but which has worked well for years under Windows XP.  I don't think the printer is an issue since the installer never reaches the point of scanning for hardware.
Symptoms:
Installing using the downloaded installer, the initial splash screen displays.  Selecting "Install" displays a second screen with several progress indicators beginning with "Checking system...".  After checking for a few seconds, an error box pops up complaining that it can't find a file named "hpzpnp.ice_suffix..exe". 
There are two files in the Setup directory named "hpzpnp01.exe" and "hpzpnp04.exe".  The Autorun file contains many references to an %ICE_SUFFIX% environment variable. 
I guessed that the installer executables did not have enough privelege to set environment variables, so I went through the installer directories and set all the executables to run with administrator privelege. 
After that, running "Setup.exe" from the top of the install tree, the initial splash appears, followed by the second "checking system..." progress display.  Then a new window with advice about keeping firewalls turned on, etc. pops up.  Continuing from that point pops up a new error box saying:
"The specified path is too long C:\Program Files (sLar dig mer med hjalp av en demo pa skarmenHitta enkelt dina foton med onskad metod-Datum, Markning, Mappar, Sok, Favoriter)\HP\."
I have done this multiple times, and the parenthesized phrase (Swedish?) is sometimes different, but always wrong.  It looks to me as though the installer is trying to decide whether to install 32- or 64-bit drivers, but can't decide which.  It fails to initialize a string variable and concatenates garbage onto the "C:\Program Files" path string.
I have also seen an error box with the following error near this point:
"C:\Users\Sid\AppData\Local\7zS4689\Setup\hpzrein01.exe" "-wStub" "3...
"The parameter is incorrect."
Clicking OK on the error box aborts the installation.
Installing using the HP Printer Installation Wizard produces the same error message as the initial attempt with the downloaded installer about missing files with names containing "ice_suffix".
Installing using the HP Print and Scan Doctor progresses as far as the "path is too long" message.
I've done this now many times, trying different things, without success.  After each attempt, I run the Uninstall_L4 utility in utils\ccc under the installer tree, then run the OS Disk Cleanup utility.  Following an earlier post, I installed the latest version of Flash Player, with no change in symptoms.
Any fresh ideas would be much appreciated.

Answer 1

Hi ehildum,
Thank you for the time and effort you put into your post. I can see you have done plenty of troubleshooting on your own, but I do have an idea.
If the USB cable is plugged in this could be causing issue. Assuming it is connected, let's unplug and take a look at the Device manager. The hpzpnp.ice_suffix indicates a plug and play 'pnp'.
Follow these steps and let me know what happens.
Click on Start
Right click on Computer
Select Manage
On the left panel, click on Device Manager
Click on View at the top and select Show hidden devices
Look in the list for Other devices
If you see the printer here, right click and select uninstall
Look in the list and click on the arrow next to Printers
If you see the printer here, right click and select uninstall
Delete all files in the %temp% folder
Restart the computer
Open the installer from your download  (AIO_CDB_Net_Full_Win_WW_130_141.exe)
Do Not plug the USB cable in until the software says so.
Please let me know the outcome of these efforts. If your USB cable was not connected please complete the above steps anyway to see if there is something stuck in the Device manager that could be causing the conflict.
I look forward to hearing from you.
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Sunshyn2005 - I work on behalf of HP