All in one fax and print C410A

My printer will not feed photo quality paper,any suggestions please.

Hi magic900,
Thank you for visiting the HP Support Forums! I understand your HP Photosmart Premium Fax C410a will not feed photo quality paper. To better assist you can you please let me know the following:
1. What is your current Operating system, Windows or Mac and which version?
2. What brand photo paper are you using and what is the weight?
3. Which tray are you using 1 or 2?
4. Do you get any error messages?
I would like you to start here: The Product Will Not Pick Up Paper from the Photo Tray
Please let me know the outcome as well as the requested information.
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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