All-in-one printer HP Deskjet 2480 not printing

I have a new laptop HP 355 G2 but I am having difficulty in printing from any Word documents, using my faithful Deskjet 2480 printer.  A message comes up about HP E prints and, on checking in Control Panel, that has a tick by it.  I have no idea what it is, and would appreciate anyone advising me what I should do in order to print in the normal way.  All my leads are correct in place and the correct lights show on the printer. 
Many thanks.

Hi there,
Have you tried Print and Scan doctor?
www.hp.com\go\tools
JonW
I work for HP

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