All in one printer j6480 unable to configure wirelessly

i had the wireless feture installed but now it doesn't work tried to reconfigure but no resolution. I downloaded the drivers from hp but when it opens the graphics are there but no text. really frustrated. been going around in circles.

OK, disconnect the USB cable and Reset the Printer back to Factory Defaults.
Now download and install the full featured software here.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=3635378
Follow the instructions perfectly. If it told to plug in the USB cable do so only when asked.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Similar Messages

HP Deskjet 3050A All-in-one printer J611 series - mavericks and wireless set up

Hi
I have a HP Deskjet 3040A All-in-one printer J611, I have had this printer for about 2years and everything worked perfect then I bought an Apple still all was alright but when I updated my software I got Mavericks and ever since then everything went wrong....I have updated my computer and have AirPrint now and also HP ePrint(currently). How ever the printer was not working or connecting.
Problem 1:
When I tried to fix the problem I uninstalled all HP drivers to reinstall - found that you have to install the apple app Done!(Airprint)
The printer was picked up by the computer and I can scan but I can not print, I'm using the USB cable, and when I print the computer shows it is printing and the printers lights come on but nothing happens(no messages display on the printer) then the computer shows the print is done - but the printer didn't print. Scan is working fine.
Problem 2:
Because of constant problems with the wireless connection I wanted to reconnect it to the router - Restore default.
But now because I don't have the HP drivers, I have no idea how to connect it and I tried both connection ways WPS is not working when I press it on the route...nothing happens and the PIN, where are you suppose to enter the pin, nothing comes up on my computer (USB connected)
I have read the installation pages over and over but can't figure out what is wrong, any advice would be appreciated.
This question was solved.
View Solution.

Hi Lilly4,
I can certainly help you get the printer on the network and working again.
Follow the steps in this thread to put the printer on the network without using the software or the WPS button. I believe we have success doing it this way.
If you continue to experience an issue after the printer is on the network, please let me know. Thanks.
Hope this helps.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

HP 7510 All In One Printer - Can't find my wireless network

I have 2 wireless networks. The printer finds one just fine, but it will not find the second. Even when I disable the 1st network, the printer will still not find the 2nd network.
The second network is a brand new Linksis WAP300N and has a different SSID.
Any ideas?

Thank you for informing me your steps. Have you tried restoring the network defaults on your printer?
If you haven't performed this step please follow:
1) Touch the Setup menu on your touch screen of your printer
2) Next press the wireless menu
3) Go to the very bottom and look for restore network defaults
4) Click yes to confirm these settings
Next perform my steps in my previous post.
You can also try a power cycle of your router. Turn off your printer, restart the computer, unplug the power cord from the back of your router, and wait 30 seconds.
Please inform me if this step worked for you.
Ashley
I worked on behalf of HP.

I am unable to close the lid on my all in one printer j6480. Has anyone else had this problem?

One of the hinges on the lid that opens up to replace the ink cartridges came apart and I am unable to figure out how to put it back. I could not locate this issue in the manual.

Yes but i dont know why
I asume i pressed delete by mistake
But im not shure
It wont backup automaticlly to email i need to send manualy every time
Plus there are no tags
I guess i need to buy pages but i cant buy from appstore in here

How can i print from android 2.2 to photosmart c 4788 all in one printer

Dear sir, my os is window xp, my HP photosmart C4788 all in one printer is unable to visible in my android phone with installed software HP eprint Home and biz. when requested to search wi fi enabled printer. This printer do not have facility of eprint. is it possible to upgrade to eprint enabled? As per the info HP eprint Home and biz can work on local wi fi , and even when printer does not have eprint facility, but it is unable to search my printer on local wi fi. kindly suggest the reason of HP ePrint home and Biz not being able to search, C 4788 all in one printer. Second, what is the procedure to upgrade this printer to eprint enable printer.
D C Mishra,
{Personal Information Removed}

Hi dcm66,
Unfortunately, ePrint Home and Biz will not work with the Photosmart 4788, and it is not possible to upgrade that printer to be ePrint capable.
I was an HP employee.
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may select the "Kudos" button on any helpful post to give that person a quick thanks.

My 8620 HP Officejet Pro 8620 e-All-in-One Printer IS INCREDIBLY SLOW TO PRINT - TRIED EVERYTHING

I have an 8620 HP Officejet Pro 8620 e-All-in-One Printer It is connected via wireless set-up, with excellent signal strength. It is incredibly slow to print anything, especially PDF files that have graphics in them. I have the latest software installed, latest firmware updates. I have even uninstalled and re-installed, the issue is still there. This is an incredibly crap product, so I'd like to get this issue solved ASAP. Thanks,Brian

For example: printing http://www.nytimes.com/images/2015/07/04/nytfrontpage/scan.pdf Quickly goes 7.03mb/of 7.03mb... then just swirls the "printing" status on the printer's LCD screen, and takes 5 minutes to print...

Wireless configuration for HP OfficeJet 6500A plus All-In-One printer on Ubuntu 10.04

I have bought a HP OfficeJet 6500A plus All-In-One printer CN557A, which I want to use with ubuntu 10.04 64-bit as a wireless network printer.
Before i bought i checked compatibility on www.hplipopensource.org and www.openprinting.org, and all was in order.
The machine is autodetected and fully functional when connected with a usb cable, but i have not managed to get it to work as a wireless printer.
This is what I did:
I configured the printer on the wireless network (through the printer interface), and it connects. It prints out a "Wireless Network Test Report", and everything works. I can ping to its local ip adress, and access it through the browser. HP eprint also works.
I installed hplip 3.11.10 and dependencies manually. I did this because the default hplip in ubuntu 10.04 did not recognise the device.
I ran 'hp-check', which gave no errors or warnings:
tjoff@mek-403-jakbo-01:~$ hp-check
HP Linux Imaging and Printing System (ver. 3.11.10)
Dependency/Version Check Utility ver. 14.3
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Saving output in log file: hp-check.log
Initializing. Please wait...
| SYSTEM INFO |
Basic system information:
Linux mek-403-jakbo-01 2.6.32-35-generic #78-Ubuntu SMP Tue Oct 11 16:11:24 UTC 2011 x86_64 GNU/Linux
Distribution:
ubuntu 10.04
Checking Python version...
OK, version 2.6.5 installed
Checking PyQt 4.x version...
OK, version 4.7.2 installed.
Checking for CUPS...
Status: scheduler is running
Version: 1.4.3
error_log is set to level: warn
Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.83.0
| COMPILE AND RUNTIME DEPENDENCIES |
note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).
Checking for dependency: CUPS - Common Unix Printing System...
OK, found.
Checking for dependency: CUPS devel- Common Unix Printing System development files...
OK, found.
Checking for dependency: CUPS image - CUPS image development files...
OK, found.
Checking for dependency: DBus - Message bus system...
OK, found.
Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.
Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.
Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.
Checking for dependency: libjpeg - JPEG library...
OK, found.
Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.
Checking for dependency: libpthread - POSIX threads library...
OK, found.
Checking for dependency: libtool - Library building support services...
OK, found.
Checking for dependency: libusb - USB library...
OK, found.
Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.
Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.
Checking for dependency: PolicyKit - Administrative policy framework...
OK, found.
Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.
Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.
Checking for dependency: Python devel - Python development files...
OK, found.
Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
OK, found.
Checking for dependency: Python XML libraries...
OK, found.
Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.
Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.
Checking for dependency: Reportlab - PDF library for Python...
OK, found.
Checking for dependency: SANE - Scanning library...
OK, found.
Checking for dependency: SANE - Scanning library development files...
OK, found.
Checking for dependency: scanimage - Shell scanning program...
OK, found.
Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.
| HPLIP INSTALLATION |
Currently installed HPLIP version...
HPLIP 3.11.10 currently installed in '/usr/share/hplip'.
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.11.10
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.11.10
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.11.10
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
hpcups-only-build=no
hpijs-only-build=no
Current contents of '/var/lib/hp/hplip.state' file:
# hplip.state - HPLIP runtime persistent variables.
[plugin]
installed=0
eula=0
Current contents of '~/.hplip/hplip.conf' file:
[last_used]
printer_name =
working_dir = .
device_uri = "hp:/usb/Officejet_6500_E710n-z?serial=CN16F2402Q05JW"
[commands]
scan = /usr/bin/xsane -V %SANE_URI%
[installation]
version = 3.11.10
date_time = 2011-11-16 14:30:35
[settings]
systray_messages = 0
systray_visible = 0
[fax]
email_address =
voice_phone =
[refresh]
rate = 30
enable = false
type = 1
[polling]
enable = false
device_list =
interval = 5
| DISCOVERED USB DEVICES |
Device URI Model
hp:/usb/Officejet_6500_E710n-z?s HP Officejet 6500 E710n-z
erial=CN16F2402Q05JW
| INSTALLED CUPS PRINTER QUEUES |
B-403-271-A4-COLOR2
Type: Unknown
Device URI: smb://mek-ps1.win.dtu.dk/403-271-A4-Color
B403-271-A4-BW
Type: Unknown
Device URI: smb://mek-ps1.win.dtu.dk/403-271-A4-BW
HP-Officejet-6500-E710n-z-FAX
Type: Printer
Device URI: hp:/usb/Officejet_6500_E710n-z?serial=CN16F2402Q05JW
PPD: /etc/cups/ppd/HP-Officejet-6500-E710n-z-FAX.ppd
PPD Description: HP Officejet 6500 e710n-z, hpcups 3.11.10
Printer status: printer HP-Officejet-6500-E710n-z-FAX is idle. enabled since 2011-11-16T01:00:45 CET
Communication status: Good
| SANE CONFIGURATION |
'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.
Checking output of 'scanimage -L'...
device `hpaio:/usb/Officejet_6500_E710n-z?serial=CN16F2402Q05JW' is a Hewlett-Packard Officejet_6500_E710n-z all-in-one
| PYTHON EXTENSIONS |
Checking 'cupsext' CUPS extension...
OK, found.
Checking 'pcardext' Photocard extension...
OK, found.
Checking 'hpmudext' I/O extension...
OK, found.
Checking 'scanext' SANE scanning extension...
OK, found.
| USB I/O SETUP |
Checking for permissions of USB attached printers...
HP Device 0x5412 at 002:005:
Device URI: hp:/usb/Officejet_6500_E710n-z?serial=CN16F2402Q05JW
Device node: /dev/bus/usb/002/005
Mode: 0664
| USER GROUPS |
lp adm dialout cdrom plugdev lpadmin admin sambashare vboxusers
| SUMMARY |
No errors or warnings.
Done.
I then ran 'sudo hp-setup', chose the device (which was detected), chose my wireless network, entered the wireless security key. On the configuration results dialog I get two messages:
"Your printer has been succesfully configured on the wireless network. You may now unplug the USB cable"
and
"The Ethernet cable is plugged in which will prevent you from connecting to a wireless network. To connect wirelessly, remove the cable and try again. (VSA000)"
There is no ethernet cable plugged in, so i can't remove it. I unplug the USB cable and click 'finish'. This makes the 'hp-setup'-dialog start over again, and the printer has not been installed.
In the terminal i have the following:
tjoff@mek-403-jakbo-01:~$ sudo hp-setup
[sudo] password for tjoff:
HP Linux Imaging and Printing System (ver. 3.11.10)
Printer/Fax Setup Utility ver. 9.0
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Searching on USB bus...
GET /IoMgmt/Adapters HTTP/1.1
Host: localhost
User-Agent: hplip/3.0
Content-Type: text/xml; charset=utf-8
Content-Length: 0
GET /IoMgmt/Adapters/Wifi0/WifiNetworks HTTP/1.1
Host: localhost
User-Agent: hplip/3.0
Content-Type: text/xml; charset=utf-8
Content-Length: 0
GET /IoMgmt/Adapters/Wifi0/Profiles/Active HTTP/1.1
Host: localhost
User-Agent: hplip/3.0
Content-Type: text/xml; charset=utf-8
Content-Length: 0
GET /IoMgmt/Adapters/Wifi0/Protocols HTTP/1.1
Host: localhost
User-Agent: hplip/3.0
Content-Type: text/xml; charset=utf-8
Content-Length: 0
error: Missing response key: 'iorotocols-iorotocol-dd:dnsserveripaddress-0'
GET /IoMgmt/Adapters/Wifi0/VsaCodes.xml HTTP/1.1
Host: localhost
User-Agent: hplip/3.0
Content-Type: text/xml; charset=utf-8
Content-Length: 0
GET /IoMgmt/Adapters/Wifi0/WifiNetworks/SSID=mVnmXfsu HTTP/1.1
Host: localhost
User-Agent: hplip/3.0
Content-Type: text/xml; charset=utf-8
Content-Length: 0
GET /IoMgmt/IoConfig.xml HTTP/1.1
Host: localhost
User-Agent: hplip/3.0
Content-Type: text/xml; charset=utf-8
Content-Length: 0
I then tried to reconnect the printer usb cable and run 'hp-toolbox' and click "Wireless/wifi setup using USB". Now i get the error:
tjoff@mek-403-jakbo-01:~$ hp-toolbox
HP Linux Imaging and Printing System (ver. 3.11.10)
HP Device Manager ver. 15.0
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
HP Linux Imaging and Printing System (ver. 3.11.10)
Wifi Configuration Utility ver. 1.1
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
error: Channel write error
error: An I/O error occurred. Please check the USB connection to your printer and try again. (Device I/O error)
Done.
I do not how get past this stage, and any help is welcome.
This question was solved.
View Solution.

A friendly soul on ubuntuforums pointed out to me, that the wireless configuration is only necessary when the printer is NOT connected to a (W)LAN. So all I really had to do was to configure the printer in the CUPS administation page, and it worked. Problem solved. Silly me.

HP 7310xi officejet all-in-one-printer Solution Center Windows7 64bit unable to install

Windows 7 64bit system doesn't have any downloaded HP in Programs Files folder but it has some folders downloaded on the 64bit Program Files (x86) folder, none of these folders have the HP Solution Center download, I’ve found the complete folder download but it doesn’t download what I’m looking for.
HP 7310xi officejet all in one printer, eventhough is as your technical support considers it as an old printer, my printer is not abused and has worked fine throughout the whole time, the HP Solution Center was installed before and since I lost the software disk and your website is totally incomplete by not providing this useful resourceful printer window. It really sucks what you've done by not allowing a customer to find what's needed in your website to have your product completely work. You should place a life term limit to your manufactured products if your website does not support them, then as a customer I'd look for another printer brand.
I've followed: Provost as per windows xp explanation and HP installer is not installing the HP software in Windows Program Files neither in Windows Programs files (x86), yes there's an HP folder without the main software, I've tried also removing %temp% and also deleted files from: C:Users\(your name here)\AppData\Local\HP\Digital Imaging, I've also tryied installing the full EU and was unable due to software issue.

Hi Bob_Headrick, there isn't a CD software for sale, HP is not selling it, I've also followed every posted solution to get the HP Solution Center important software icon and have installed:
exe [1/1, 362.68M], followed aslo http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/officejet-7310-on-windows-7-and-HP-sol... http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/hp-officejet-7310xi-won-t-install-on-w...
http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/officejet-7310-on-windows-7-and-HP-sol...
http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-Drivers/Fixing-HP-Photosmart-Essential-3-5/...
http://h30434.www3.hp.com/t5/Printer-Networking-and-Wireless/quot-HP-Solution-Center-cannot-run-beca...
http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Uninstalling-Officejet-7310-all-in-one...
http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/hp-officejet-7310xi-won-t-install-on-w...
Jamieson http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/hp-officejet-7310xi-won-t-install-on-w...

Having problem with my hp officejet j6480 all-in-one printer

i am having problem with my HP officejet j6480 all-in-one printer it prints very slow
the operating system is windows 7 32-bits i download full driver software but that did not fix the problem
This question was solved.
View Solution.

Hi - Does it print slowly from all applications or just certain ones? In either case, you can try following the steps in this document.
In addition, try going into Control Panel, Printer, right click on the printer and choose Printer Properties. Click on the Advanced Tab and select Print Direcly to the Printer.
Hope that helps.
Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
I am an HP employee.

I have 1 HP Officejet J6480 All-in-one printer, when I print a page off of the net, it only prints o

I have 1 HP Officejet J6480 All-in-one printer, when I print a page off of the net, it only prints one top line (ex: Page 1 of 1) and it only prints the footer. It does the same with my HP Deskjet F4100 series printer.

Call and/or check HP Support website for updated drivers. You can also check KB Articles: http://support.apple.com/kb/HT3669 Printer and scanner software available for download
and http://support.apple.com/kb/PH14141 OS X Mavericks: Reset the printing system
What to do when you can't print

I am unable to stop auto delivery of apps. on HP Photosmart 5520 all in one printer

I am unable to stop auto delivery of apps. on HP Photosmart 5520 all in one printer
This question was solved.
View Solution.

To add on to what sabertooth04 stated, here is a link to a document that addresses print apps for your model of printer. Click on the drop down titled "Managing Scheduled Delivery Print Apps" and the option to cancel or remove an app will be available for you to click on and review the steps to remove that app . I hope that this helps.
I am a former employee of HP...
How do I give Kudos?| How do I mark a post as Solved?

Unable to scan using HP All-in-One Printer Remote android app.

Hello,
I am using Hp All-In-One Printer Remote android app,Print function works fine but scanning doesn't work neither from my phone (4.4 KitKat) or my tablet (jelly bean 4.1).
scanning function works using my laptop (Windows 7)
plz help.
This question was solved.
View Solution.

Hi @EslamHassan
Welcome to the HP Support Forums. I gather that you have a question regarding the HP All-in-One Printer Remote app.
The LaserJet M127fw printer is not a supported printer for the HP AiO app. I have included the HP Printers and Supported Mobile Printing Solutions document for reference.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

HP Officejet J4550 All-in-one printer Unable to print pages/photos from system request !

I have an HP Officejet J4550 All-in-one printer that I had set p when I bought my new Acer system with Windows 7 installed and had no problem from the beginning to set-up the installation and have it running as My Default printer and has worked fine up until now ; when all of a sudden the system ;when I go to print a page/photo brings up the set-up - shows the printer as Default and then when I run PRINT...there is No page/photo printed out ? I have tried to run the Diagonistic software and shows the printer as Default and No problems and yet still delivers No Print out ? My system has had All up-dates automatically installed up till this point ...So I not being a Techie ,do not know what or where to look for help to resolve the issue next ? Anyone able to tell me what to look for to do or how to resolve the issue or do I need to just Un-install the printer and Re-set it up again ?? I have tried to look at all places on HP ;but it does not even show my older HP Officejet -J4550 - All-in One Printer ? Just keeps referring to HP Officejet -4550 ? Loooking for any answers ! Thank Yopu ,JS

Hi jspin3,
I'd like to help. For now, I would hold off on the uninstall and reinstall. Can you answer some questions?
Is the printer connected by USB, Ethernet or wireless?
Do you get any error messages?
Does a blank page come out or do no pages come out when you try to print from the computer?
If you put a document face down on the scanner glass, are you able to make a photocopy?
Can you estimate the ink levels, in percent full for each cartridge, by looking at the printer ink gauge? Click Here
If you print a Self Test Report, do all of the colors print?
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input ! ___________________________________ _____
Thank You,
Rich
Expert

I am unable to scan using the hp office jet pro 8500 wireless all in one printer from an I-MAC

I have a new I-MAC OS Lion computer and an older HP Officejet Pro 8500 wireless all-in-one printer, scanner, fax, photo. I cannot scan, though I can print and I can fax. The error message says I must be connected to the network, and yet I am connected. The only diagnostic tool available is for MS systems only. Help???

Hi,
Make sure to use any scan method available for Lion.
If you have the HP Scan application installed, be aware that the used software version is not intended for Lion.
Please follow the steps below to find what scan methods may be used on the OS:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01910186&lc=en&cc=us&dlc=en&product=3752459
If there is still any problem while trying to scan, also make sure to install the latest HP Printer Driver 2.9 by clicking the Apple icon and then Software Update.
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

HP DeskJet Ink Advantage 2060 K110 all in one printer. unable to scan to my computer.

I have issues with my HP DeskJet Ink Advantage 2060 K110 all-in-one printer. I used to be able to scan from my printer to my computer without any hitch. Yesterday however, I started receiving a message that my computer cannot detect my printer's "scan dialogue". So I can no longer scan to my computer. I still can print and copy documents just fine though. I've trfied the HP Print & Scan Doctor but my issue still persists. What can be my problem?

Hi Rocky_Balboa, Welcome to the HP Forums! I see that you can't scan with your Deskjet Ink Advantage 2060 K110. Are you able to make copies with the printer? In the meantime, please take a look at this guide. Windows: HP Scan Software Does Not Open or Scan on a Printer Using a USB Connection. If you are using a Mac and not Windows, please let me know, and I will provide the proper guide. Hope this helps, and have a great day!

All in one printer j6480 unable to configure wirelessly

Similar Messages

Maybe you are looking for