All in One Printer no longer scanning (C5280)

I have an oldish printer/scanner that was working fine until I downloaded the update that came from HP on Aug. 13th. Since then, I cannot scan. I got an error message that the machine was disconnected from the computer which made no sense since I can print from the computer just fine. I did all the things the error message suggested: rebooting, disconnecting the cable, redownloading the driver. The machine worked for about 5 pages of the scan after the redownload, then conked out again.
I saw some directions about going into the registry editor window but they were for Windows 7 and below. I have Windows 8. I did not see a folder for Digital Imaging in the HKEY_LOCAL_MACHINE/Software/H-P
If there are updated directions for Windows 8, pleae let me know.
I have an All in One Printer (C5280)

Hello @Toonces , and welcome to the HP Forums, I hope you enjoy your experience!
I see you are experiencing scan issues. I would like to try and help.
I would suggest Uninstalling the Printer Software.
Once it is uninstalled, I would suggest putting your system into clean boot mode within the Microsoft configuration. You can do so by following this document: How to perform a clean boot in Windows.
Once the computer is in clean boot mode, I would suggest reinstalling the HP Photosmart C5200 All-in-One Printer series Full Feature Software and Driver.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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HP8500A all-in-one can no longer scan thru wireless network but prints fine. Have used this device several times over past 2 years on different wireless networks (at home) but usually at some point I lose wireless scan function but maintain wireless Printing. I used to be able to reload the software and resolve the issue but now in this "new network" cannot get wireless scanning to work. Setup software; original software (CD) and current download as well as "Print/Scan Dr" hangs-up at "network check" for hours. Compaq laptop, Dell Laptop, Cell phones and Roku work fine thru network. Scanner works fine with USB to Laptops.

Which model Epsons are they?
I'm assuming you're using Yosemite (OS X 10.10), and that the problem developed when you upgraded from a previous OS.
(Your profile says 10.6.7 BTW).
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power down everything: modem, router, computer, printer/scanners.
wait a minute.
power them all up again, in that order: modem, router, computer, printers. Let each power up completely before going on to the next.
try a factor reset on your printer/scanner (if there is such a function). You'll have to check your manual for how. If you do that you'll have to enter the wifi password in your printer/scanner, assuming you have security on your network.
uninstall any printer manufacturer "utilities" that are on your Mac, and try Image Capture again.
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Hi,
Please follow the steps in the following document.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02450835&cc=ad&dlc=en&lc=en
Thanks,
Although I am an HP employee, I am speaking for myself and not for HP.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

Officejet 7310xi All in One Printer no longer connects wirelessly

Hello all,
My Officejet 7310xi All in One Printer no longer connects wirelessly.
The printer does no show up while searching for it wirelessly where it had previously.
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Hey @Kathlanta ,
Thank you for taking the time out of your day to ask that question on the HP Forums today!
I understand you are having issues with your HP Officejet 7310xi connecting and staying on your network. Going through all of this is making you feel much like this;
By the end of this I want you feeling more like this;
Now let's get to the bottom of this and have some fun doing it! (and no, I have not completely adopted the idea that you are a monkey, but for the time being, seems most fitting LOL )
Ok, so what we are going to start with here is; a full print system uninstall and reinstall and run it through USB to test the printers functionality.
Here is how you uninstall the whole printer software on 8.1 >> Uninstalling The Printer
Here is how you install the drivers offline (use the appropriate links to get your steps) >> Installing HP Printer Software for a USB Connection in Windows 8
You wont need to worry about the wireless right yet until we figure out if the rpinter hardware is ok or not. So sit tight on that portion, I'll get that all back and working later after we figure this stuff out now.
Look forward to hearing back from you! Have a good one!
I worked for HP.

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Try using Image Capture

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Hi Rocky_Balboa, Welcome to the HP Forums! I see that you can't scan with your Deskjet Ink Advantage 2060 K110. Are you able to make copies with the printer? In the meantime, please take a look at this guide. Windows: HP Scan Software Does Not Open or Scan on a Printer Using a USB Connection. If you are using a Mac and not Windows, please let me know, and I will provide the proper guide. Hope this helps, and have a great day!

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Dear all
I bought two days ago HP Deskjet 3520 e-All-in one printer serie, but i have some really bad issues with the scanner! I have searched on the internet and i couldn’t find anything to solve the problem.
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I hope that someone recognize this problem and can help me to solve it.
Regards,
Esra

Hello chesterpascual,
Welcome to the HP Support Forums!
Regarding the Deskjet 3520 and the error to use setup cartridges, you will need to call HP's Technical Support to see about sending some to you.
Click here to locate the contact information.
Regards,
JERENDS
I work on behalf of HP
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Deskjet 2540 all in one printer - does the scanning work with Mac OS Yosemite 10.10.1 ?

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thanks,
Natali

Hello NatDeskjet2540,
Welcome to the HP Support Forums!
Regarding your inquiry into scanning with 10.10 and the Deskjet 2540, I would like to help. The software you need to install is here: HP Deskjet 2540 All-in-One Printer series Full Feature Software and Drivers. Once installed, you can access the the walk through here: Scan from OS X v10.9 Mavericks With the Full Feature HP Software for HP Multifunction Printers.
Hope this help, let me know.
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Hp 8600 All in one printer problem with scanning through wired network its very slow!

Hi
i have problem with scanning thru network which takes almost more than 2minutes very slow compared to scanning when printer connected locally with USB. i need some solution to fix this issue. Plz advise me what needs to be done prior to scanning?

Welcome to the community @Larrypat
I understand your printer is not connecting wireless and only connecting USB. I have some questions and ideas for you that should help. Let's get to it!
Could you please remove the USB cable, run the Print and Scan Doctor again and send me a screen shot of the results from running the diagnostic tool?
Also let me know which model from the C7200 series you have:
HP Photosmart C7250 All-in-One Printer
HP Photosmart C7280 All-in-One Printer
HP Photosmart C7288 All-in-One Printer
Try power cycling the network devices:
Turn off the printer and computer and unplug the router for 1 minute (do not press any buttons on the router).
Plug the router back in and wait another minute, next turn on the printer and computer. Run the Print and Scan Doctor afterwards and try printing.
Let me know how it goes and the results
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

C5288 all-in-one printer is not scanning.

My C5288 all-in-one printer was working nicely. However, for the last one month, I am not able to scan on the machine. The driver has been uninstalled completely and re-installed several times. When the installation is being completed, a fatal error message is getting appeared - no error number is shown. When Hp Solution centre short cut is clicked, it is showing a message "no HP device have been found". I can print, but no scanning is being done. This clearly shows that there is something wrong with the OCR portion of the software.
Can you kindly guide me to solve this problem. [text removed for privacy]
Regards:

Hi PhoeYiin,
If you have not installed the full feature software and driver already, you will need to do so in order for the printer to see that computer. Please use the following link to download the necessary software; HP Deskjet Ink Advantage 2520hc All-in-One Printer Full Feature Software and Drivers.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Officejet Pro 8620 All in One Will No Longer Scan in Color

Hello,
I have an Officejet Pro 8620 all in one. I was scanning a few items last night and the first few items came out in color fine. Then all of the sudden as I continued to scan the next few images would only scan in black and white. I cannot seem to get the scanner to scan in color again. How can I fix this? I did not change any settings or anything while I was scanning so I do not know why the sudden change to black and white? I am on a Mac computer with all newest operating system etc.
Thanks in advance

Hi there
I have some more suggestions for you to try. Please try them in order I have written them in.
Reset the printing system
Repair disk permissions
Restart the Mac
Install the Full Feature Driver here: HP Officejet Pro 8620 e-All-in-One Printer series Full Feature Software and Drivers
In addition, download this Apple driver: HP Printer Drivers v3.0 for OS X
That should do the trick!
Good luck
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

All in one printer does not scan.

All in one printer model: HP Officejet 4500 G510n-z
Computer: HP 2310 Series Wide LCD monitor
The scanner does not scan. I think it is not connected or set up and there are no instructions in the manual. The printer and copier work fine. I ran HP Print and Scan Doctor and it could not detect a scanner. What can I do?

What OS and how's the printer connected?
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All in one printer won't scan

I just bought my mac and I got an HP photosmart c2480 all in one printer and when I try to scan pictures, it reads "usb not connected" does anyone have any idea what I may need to do. The computer recognizes the printer I am able to print from Word, just can't scan.

Don't know if you got the answer for this yet or not, but if you've upgraded to Leopard, you need to go to the HP website and install some drivers. Here's the link:
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=219&lc=en&cc=us&dlc=en&produc t=3192753&lang=en

HP deskjet 3055A e-All-in-One printer/scanner Not scanning

Hello I have the all in one as listed. It has worked for ages absolutely fine and the printer both wireless and network still works. The scanner however does not the fact have done a Scan doctor on it. Stops at Twain Scan problem. Despite all the icons having been there from the past the message I get is "The HP Deskjet 305A J611 was not found". Tearing my hair out as uninstalled, loaded up drivers etc and still doesn't work. Interestingly this only happened after I renewed my Norton susbscription and windows office also had issues. Norton was uninstalled by their team and Windows office continued to malfunction regardless. This was sorted out by the Microsoft team successfully and Office and Norton are working fine again. It seems too much of a coincidence but am guessing Twain is being blocked somehow by Norton.....Unfortunately am not much good at technology so any help appreciated

Hi Russkiijim
I understand you are unable to scan. The Print and Scan Doctor shows a Twain error. Twain is the interface standard for Windows and Macintosh that allows imaging hardware devices (such as scanners and digital cameras) to communicate with image processing software.
Lets turn off all start up programs to make sure there isn't something blocking it. Click on start, in search box type in run, enter, then type in msconfig, click ok.
Click the Services tab.
Click to select the Hide All Microsoft Services check box.
Click Disable All, and then click OK.
Then click on the start up tab at the top.
Click on disable all.
Reboot the computer.
Turn off any antivirus software.
Try scanning again.
Then go back into msconfig and enable the All Microsoft Services and enable all on the start up tab. Turn the Antivirus software back on again.
I would recommend to run Microsoft Fix It Tool to see if that will fix the twain error if the msconfig didn't work.
You will probably need to uninstall and install the printer again.
Let me know if that helps.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

All in One Printer no longer scanning (C5280)

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