All in one printer not printing on windows 8.1

Hi my HP deskjet 3520 all in one printer used to work then i upgraded to windows 8.1...now it won't print...it shows as a printer in the devices window but does not show up when you ask to print...or sometimes it does but then a pop up window says there is no printer....i have reloaded the software a number of times and it all says it is connected to the wireless network....help please

Give this tool a try, it might help the printing - http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03286146

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Hi,
Is the printer connected to your PC by USB or network?
By using USB connection, you may scan using the Windows Fax and Scan software integrated into your OS.
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Hello,
You can download the software for your product from the link provided below, after selecting the appropriate Windows 8 operating system of your computer:
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Hi,
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Sharon,
Welcome to the HP Community Forum.
sharond6941 wrote:
I can't install my 4200 series all in one printer on windows 7 home premium 64 bit ? Help please?
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And...Click Accept as Solution when my Answer provides a Fix or Workaround!
I am pleased to provide assistance on behalf of HP. I do not work for HP.
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No Problem. Is everything working now or this tool only removed the HP software? If so, then try downloading the full feature software to see if this fails or not here. Please choose your correct operating system; Either 32 bit or 64 bit. I will be looking forward to hearing from you.
I worked on behalf of HP.

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Hello cpsimon, and welcome to the HP Forums, I hope you enjoy your experience!
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Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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Hi there @Past77
Welcome to the forums
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R a i n b o w 7000I work on behalf of HP
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Hey , Welcome to the HP Support Forums!
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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Hello @monc , welcome to the HP forums!
I read through your post about how you cannot scan on your Windows 8.1 computer as the driver and software doesn't seem to be completing successfully on your system. However, you have been able to install the printer and its functioning fine on other computers.
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Restart the PC afterwards
Perform a Clean Boot
Restart the PC again
Download and install the printer again: HP Officejet Full Feature Software and Driver
If you see any error messages or codes during the installation process, make note of the exact problem or error and post me back a screen shot or the details.
Good luck
R a i n b o w 7000I work on behalf of HP
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My HP Officejet 4315 All-in-One does not print

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Hello @pedrodomenech , and welcome to the HP Forums, I hope you enjoy your experience!
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Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please let me know what you find. Thanks for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

All in one printer not printing on windows 8.1

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