All in one scanner quit working w/ Mac OS X

Just today I am not able to scan due to message that reads "you do not have permission to save files in "Preview_TempScan.270XHJvh". Please save to a different location." Please HELP!

Hello there! Welcome to the forums @slallen99,
I read about the problem you are having with scanning from your device to your Mac. I will gladly do my best to help!
Have you tried changing the save path? Just asking as this is what the error states and could help!
If you have, try these steps:
Mac OS X: How to reset the printing system
Repair disk permissions
Restart the Mac
Re-add the printer
Try scanning again
That should do the trick, if not, respond with this information:
What printer(s) are installed on the computer?
How is the printer connected (USB/ wireless/ wired/ Bluetooth)?
What is the OS X of the computer?
Have you tested hardware functionality (made copies)?
Have a fantastic day
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Similar Messages

HP Envy 5530 e-all-in-one Does Not Work With Mac

Just bought an HP Envy 5530 all-in-one. It does not print through Safari and possibly other Mac applications. Does not frame the page properly even with "print page" and prints slower than 1 page per minute, even with no background images. My old HP had no problem with Safari. Phone support tells me there is no driver or fix. So I will return the device. Seems crazy. I now see othr commenters saying it doesn't work with Mac. If HP's no longer works with major Mac applications, they will be returned in droves. Anyone know why or know of a fix?

I am having the same issue. Did you ever find a solution?

HP c4480 All-in-one - scanner not working (Mac)

I recently bought a new computer (Macbook Pro) which has Yosemiti. On both Yosemiti and Mavericks operating systems, when I scan a document, the document is black with white lines appearing through the black about every inch. The printer works. What do I need to do to be able to scan ?

Forgive the dumb question Rainbow, but of what use is it to look at the Mavericks OSX 10.9 related information if I am on Yosemiti 10.10 ?
I've read the information, but if the solution is jsut Apple software updates and I am running different software how will that help me ?
As feedback, it seems a bit slow of HP to not have drivers that can be used with Apple's new operating system given so many people use macs. Do you know when this will be available and HP will make the necessary updates ? It's certainly not ideal to have a hardware product that works really well, but is not able to interact with my computer because of no updates to optimise for the latest operating system.

HP PSC 1507 All-in-One - Scanner stopped working

Hi
I'm on a MacBook Pro with Snow Leopard (10.6.8) and use VueScan (9.1.16) to scan through USB connection.
For several years, no problems, always worked.
No all of the sudden it stops working.
It scans jitter (black/grey/white dots).
Anythings I can fix or look at to see what's the problem?
Thanks
Dee

Hello Dee! aka @KunoichiDee, welcome to the forums
I read about how your scans are now showing up in bad quality, when scanning to your Mac. I have some ideas that might help.
First of all, we want to know if the problem is with the printer, or with the software. Make a copy from the printer itself to test the printer. If the copies have the same issue as the scans, the issue is with the printer, and I would recommend a power reset and ensure the printer is plugged in directly to the wall outlet, avoiding power bars and surge protectors. This ensures the printer is receiving full power and may help greatly.
Power reset:
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
If the copies turn out fine, and the problem is only when you scan, try these steps:
Mac OS X: How to reset the printing system (This will delete all printers on your Mac)
Repair disk permissions
Restart your Mac
Re-add the printer (do not use the AirPrint driver)
Let me know the results! Good luck & enjoy your weekend
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Officejet 4630 e-All-in-One scanner software mac os 10.6.8

Does Officejet 4630 e-All-in-One scanner software for Mac OS 10.6.8 exist and what is the URL to download, Thanks...

Hello tedstaley, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are looking into scan drivers. I would like to help.
The software is included in the full feature package. I would recommend downloading and running the HP Officejet 4630 e-All-in-One Printer series Full Feature Software and Drivers.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Problem with drivers for HP B109 a-m all-in-one, have printer working but not scanner in windows 8

Still have a problem with the drivers in Windows 8 release preview, for my HP B109 a-m all-in-one, have printer working but not scanner, is there any chance of a fix before final release of Windows 8 ?.

Review my post here:
http://h30434.www3.hp.com/t5/Windows-8-Release-Preview/SOLUTION-Get-Win-7-Printer-Drivers-HP-Solutio...
And see if something similar will work for you.

HP Officejet 7410 All-In-One Doesn't work after installing Snow Leopard

installed Snow Leopard yesterday ....my HP 7410 printer doesn't work properly ....take a look at the response the HP Service Center gave me:
+Hello Charles,+
+Thank you for contacting HP Total Care.+
+I understand from your email that you want the 'HP Officejet 7410 All-in-One Printer' software driver for 'MAC OS X 10.6'.+
+I appreciate for the opportunity to assist you.+
+*Charles, I regret to inform you that the unit does not support the operating system. I recommend you change the OS to Microsoft Windows to avail the unit software driver.*+
+I will be more than happy to assist you when you change the OS.+
+For information on keeping your HP and Compaq products up and running, please visit our Web site+
at:
+http://www.hp.com/go/totalcare+
Sincerely,
Sentinaro
+HP Total Care+
+Our advice is strictly limited to the question(s) asked and is based on the information provided to us. HP does not assume any responsibility or liability for the advice given and shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this information. Always back upyour data.+
+For more information, including technical information updates, please visit our Web site at http://www.hp.com/support.+
+HP does not require you to send any financial data in your reply to this email. As a prudent reminder, do not insert credit card details or other financial information in any e-mail replies.+

Help! I've spent hours researching this and can't find a solution...
I upgraded 3 Intel Macs in the house to Snow Leopard last weekend. All went differently...but all were successful. I found that the connection to my HP Officejet 7410 (connected wirelessly to 802.11g Airport Express (AEX) network) was "broken". Deleted then "re-intalled". Documents could now be printed. I then found out scan function was "broken". Figured out how to scan with new Snow Leopard "baked-in" driver and Scan tab...different, but it worked.
Then, tonight, on the eve of my birthday, I was given the green light to purchase an Airport Extreme 802.11n (dual-band) base station (AEBS). I set it up and got 2.5X speed on the two 802.11n laptops in the household. Glorious! Then I went to work to ensure print and scan functions were still operational. Tried to re-connect HP OJ 7410 to wireless network...when it found the network it asked for the "WEP" key (on previous AEX network I was secured utilizing WPA2/Personal)...I entered the WPA2/Personal password (same as previous network) and got the error message "Key must be 5 or 13 characters OR 10 or 26 length with 0-9 and A-F (hex)". So I turned off the wireless radio and instead plugged the 7410 into the AEBS via USB. Deleted the previous queue and re-installed. Found the printer no problem but now without the Scan tab or function anywhere...despite following all the recommendations found both on the HP site and here in the Apple Forums. I print fine. Can't for the life of me figure out what the problem with the now lost again Scan function is.
Only strangeness I can think of is the following: When setting up the network(s), I had the option of naming the 5 ghz band something different. I set mine up with the same name of the 2.4 ghz network with 5ghz in parenthesis (i.e. BobbyG and BobbyG (5 Ghz)).
Sorry for the long post but we need the scan function in the house for my wife's teaching purposes. Any assistance would be GREATLY appreciated.
Very Respectfully,
Bobby G.

When I installe Firefox version 4 my finger print scanner quit working. Any fixes for this?

I downloaded and installed Fire Fox 4.0 a few weeks ago. As soon as I downloaded the new software, my finger print scanner quit working. The scanner light that normally appears when ever there is a request for entering a user name or password no longer turned on and the scanner was no longer functional. I removed the new Fire Fox version and re-installed version 3.6.17. My finger print scanner is now working again.

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Firefox > Preferences > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode

IS HP OFFICEJET 6500A PLUS E-ALL-IN-ONE CN557A FULLY COMPATIBLE WITH MAC OS X 10.7.5

IS HP OFFICEJET 6500A PLUS E-ALL-IN-ONE CN557A FULLY COMPATIBLE WITH MAC OS X 10.7.5?

Anthoulla wrote:
... Do u have any suggestions....?
Yes. These days I prefer Brother printers. They appear to have engineered their printers with AirPrint as well as OS X compatibility from the start, unlike certain others who appear to have included it as an afterthought.
Brother's models are inexpensive, their ink is also inexpensive and lasts a long time, and their photo quality is at least as good as HP's. They have a two year warranty and lifetime free technical support with people who understand Apple.
Read the reviews (Amazon for instance, but be sure to read user reviews on the various manufacturer's websites as well) and decide for yourself.
If you require AirPrint compatibility, or if there is any possibility you may need it in the future, limit your search to printers that specifically indicate AirPrint compatibility.
Brother™ Monochrome Laser Printer and All-in-One models now support AirPrint.
Brother™ Color Inkjet All-in-One units now support AirPrint.
I have no affiliation with Brother but theirs was the first inkjet printer or "all-in-one" I have ever owned that simply works as well as the Macs I am accustomed to using. I positively detested every inkjet printer I ever had until I bought the Brother.

[solved] Unable to detect HP All-in-one scanner

I have an HP Deskjet f2240 All-in-one. Printing works fine, however I'm unable to use the scanner. Under Ubuntu, I can scan using scanimage or xsane. Under Arch, scanimage -L says "No scanners were identified." Finally, if I run "sane-find-scanner" it outputs "found USB scanner (vendor=0x03f0, product=0x2404) at libusb:004:005."
Anyone have any ideas?
Last edited by mcfitz2 (2010-05-26 19:25:09)

I had same problem. Once I install xsane(and couple of other utils which I don't remember ofhand right now), the hp-toolbox started showing scan. Try doing it. xsane is not default in Arch.

Hello, i'm using Iphone 5, with ios 7 . I have one old macbook, working with mac osx 10.6.8 and itunes last version updated. Itunes do not synchronize new contacts from my Iphone to my adress book mac. What can i do ?

Hello, i'm using Iphone 5, with ios 7 . I have one old macbook, working with mac osx 10.6.8 and itunes last version updated. Itunes do not synchronize new contacts from my Iphone to my adress book mac. What can i do ?

Hello, i'm using Iphone 5, with ios 7 . I have one old macbook, working with mac osx 10.6.8 and itunes last version updated. Itunes do not synchronize new contacts from my Iphone to my adress book mac. What can i do ?

I need to scan wirelessly from a MAC (OS 1.7 or higher) through Adobe Acrobat Pro X (or higher). Have discovered that all in one printers say they are MAC compatible but will only scan when connected with a USB cable. Would prefer a laser, color, all in

I need to scan wirelessly from a MAC (OS 1.7 or higher) through Adobe Acrobat Pro X (or higher). Have discovered that all in one printers say they are MAC compatible but will only scan when connected with a USB cable. Would prefer a laser, color, all in one. Does anyone have printer suggestions that you know will scan wirelessly?

Great information.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

New bought MSI AG240 2PE (non touch) all in one game pc working well

MSI AG240 2PE (non touch) all in one game pc working well. But its monitor's on screen display settings unreachable now from monitor's buttons. When İ first started the pc they were working normal. But a few hours later only working button was monitor's selector button between monitor shot down, HDMI in ,PC. When i try to press menu button it only shows volume shotting down on the screen and couldn't enter the menu settings. When i use monitor from hdmi in as TV, I still couldn't reach any menu settings and volume settings. Because of this, on hdmi in mode i couldn't hear voice from speakers of all in one pc. After turning pc mode, volume settings can be reachable from pc audio settings but not from monitor's buttons.Thanks for any idea and help.

Dear,
If this OS is form MSI, please find a notepad from the following route. C:\windows\system32\oobe\oem
You could find a notepad by the name of releasenote, please provide to us.
If this OS is installed by yourself, please provide detail information for this OS.
OS version
32bit or 64bit
For Win7 OS:
Please install MSI utility-WMIHOOK first.
http://www.msi.com/support/aio/AG240-2PE.html#down-utility&Win7 64
For Win8 OS:
Please install MSI utility-QuickSetting first.
http://www.msi.com/support/aio/AG240-2PE.html#down-utility&Win8 64
For Win8.1 OS:
Please install MSI utility-Gaming Control Center first.
http://www.msi.com/support/aio/AG240-2PE.html#down-utility&Win8.1 64
Thanks.

Deskjet F2235 All-In-One has stopped working

Hi,
My all-in-one has stopped working. I purchased it new at Christmas 2008 and have only printed 2 test pages, but now when I turn it on all the lights on the front panel light-up & my PC says the printer is off-line. I cannot even get it to turn off by the on/off switch... I have to pull the mains plug from the back.
- I have un-installed & re-installed the software twice without improvement.
- I have replaced the USB cable without improvement.
My PC is a 2.4GHz Celeron 2 with 512 Mb RAM, XP Home SP3, 80Gb hard drive with 7Gb free.
Any ideas ?
Thanks in advance.

seems like a hardware issue. can you please follow THIS document and see which lights are blinking, and do the corresponding troubleshooting and see what happens?
Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
I am an ex-HP Employee.

Mac Mini and the HP Photosmart All in One Scanner

When I got my Mac Mini from MacMall, I got the free HP Printer (C3180 Photosmart all in one) printer works fine, copier works fine, but I am not able to Scan. HP is no help because their chat customer service reps "are only trained on PC related issues". The basic problem is that when I try to scan using the HP Device Manager, it either freezes up and I have to force quit or it comes up with a message saying scanner not found. I already re-installed the drivers, but no luck.
Any ideas? Anyone else have this problem?
Thank you,
Matsonian

Yes, I even reloaded the drivers and reinstalled everything. Interesting part.... when I reinstalled, for the first initial preview scan it worked, gave me the full image on the preview screen, but after that, nothing. Wouldn't re scan, would do a final scan. And from that point doesn't even see the scanner. Worked for 30 seconds, then nothing. Printer works, copier works, but scanner is MIA.

All in one scanner quit working w/ Mac OS X

Similar Messages

Maybe you are looking for