All Incoming calls are 'Unknown'

About 6 days ago all my incoming calls are coming in as 'Unknown'. Also my phone calls to my friends/relatives were showing up as 'blocked' or 'private'.
I was on the phone with at&t and they said all my settings were fine. They put me through to apple support and we did a reset of settings on my phone and that resolved my outgoing calls as showing up as 'Blocked/Private' but STILL all my incoming calls are showing up as 'Unknown'. VERY frustrating. What is weird though all my incoming text messages know the name of the contact...why would this not work for phonecalls. ANY suggestions at all on how to resolve? I really don't want to have to try and reset all my default settings again on my phone, but if another attempt at that is suggested I guess I'll try. Please advise.

I have a similar problem although it's only with some numbers showing up as "Unknown". I went to the local Apple store and a busy Genius said it ws an AT&T problem. So I spent an hour on the phone with an real good AT&T tech. 866-700-2105 gets you right to iPhone tech support. He said it was a iPhone issue. So I made an appointment with a Genius. We put my SIM card in a new phone - same problem. I had a person call, whose number shows up as Unknown on my phone call the Genius'iPhone. Caller ID shows the number. So we think it's my SIM card. Off to the AT&T store for a new SIM card. With a new card - same old problem. The ball is back in AT&T's court. I bet you thought there would be a solution here. Sorry.

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I can call out but all incoming calls are going directly to VM with no signal that I missed a call or have VM. I can send/receive text messages from other iPhone/iPad/iTouch users, I am assuming this is really "iMessage." Is it apple software?

I have spent hours on the phone with Apple and AT&T. I went thought reset, on/off, etc, etc with both companies to no avail. Each company pointed fingers at the other....as being the source of the problem.
Problems: Suddenly ALL incoming calls were going directly to VM with no signal I missed calls and/or had VM. I was also unable to receive all Text Messages...Oddly, I could send text messages to anyone (even non-apple users but I could not receive their responses)........then I when I got home I started receiving text messages from other apples users ONLY. I assume now - iMessage kicked in and I could text (send/receive) other iPhone/iPad/iTouch users ONLY. ....yes, I could still (send) text messages to my husband's blackberry (he received my messages fine) but my phone would NOT receive his text respones.
Finally, I googled the problem and found this community where other people have had the exact same problems! One person said he "turned off 3 G" which was the solution for him....so I did the same and VIOLA! My problem solved! Nevermind the fact that I pay for 3G and cannot use it....so here's my question, if 3G is the problem on my phone is this an APPLE issue or a NETWORK problem? Do I purchase a new phone and slip in my same SIM card and hope the same does not occur or do I get a whole new SIM card and phone? What is the long term resolution to this problem?
I am happy however to find that my problem is NOT an isolated incident and wish Apple or AT&T had told me this is not so uncommon because I thought (based on the baffled response from Apple) that this has never occurred before. Where is Steve Jobs when we need him?

jsavage9621,
It pains me to hear about your experience with the Home Phone Connect. This device usually works seamlessly and is a great alternative to a landline phone. It sounds like we've done our fair share of work on your account here. I'm going to go ahead and send you a Private Message so that we can access your account and review any open tickets for you. I look forward to speaking with you.
TrevorC_VZW
Follow us on Twitter @VZWSupport

SPA122 FW upgraded to 1.2.1 (004) now all incoming calls are droped

I upgraded my SPA122 to Version 1.2.1 (004) and Now all my incoming (inbound) calls are dropped "Status: 480 Temporarily Not available"
Outbound calls are working Ok.
With the same config and with FW 1.1.0 (011) all was working Fine.
Is there any way to donwgrade to the previous "working" FW version ?

I'm sorry, don't want be rude, but i can't post my config on a public forum.
I just want a "Working" way (Not the ones listed on admin guide) to Downgrade the FW to the previous "Working Good" version.
Thanks for your interest in my Problem.
Attached the "debug Log" from the SPA122

About 1/4 of all incoming calls are not connecting

Using 3G or Edge (with full signal), I am experiencing a problem with one of every few incoming calls. The phone rings but when I answer it, I only hear my own echo, if anything at all. When the person calls back (or I beat them to the punch), they say that my phone didn't even ring so they hung just up and redialed or, in some cases, answered my call if I called them back.
I've got version 2.1 and everything else seems to be working fine. Any ideas?

Hi Jay,
Are you using any accessories with the iPhone? Do you see the issue when not using bluetooth headset, car kit, stereo headset, protective case?
Does the iPhone have the same issue in all locations?
If you haven't already try to reset the iPhone. http://docs.info.apple.com/article.html?artnum=305743
You can also restore the iPhone and set it up as a new phone. http://docs.info.apple.com/article.html?artnum=305744
Jason

Not all incoming calls are rejected

I've searched other posts and have not found a similar problem. I can call my Skype number from my cell phone, my daughters phone and get through every time. But it seems that calls from outside my area code cannot get through. Sometimes they report a busy signal or just a few rings then the call drops. I've checked my firewall but if my calls are getting through.... Could the problem be the recent upgrade to Windows 7 Professional SP1. ??? I am missing important calls I'm sure from customers that do not have my cell number.

Hi, Kenny1955, and welcome to the Community,
Sounds like a call routing issue. Please send a private message to me with as much detail as possible listing the numbers or exchanges from which people may have reported to you that their calls did not get through to your Skype Number as well as the carriers in question, if known (mobile or wireless network as well as fixed line).
Thank you,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
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Incoming caller show unknown

Hi, after upgraded 4s from 6.1.3 to 7.0.4, all incoming calls become unknown even contact list available.
Please help.

Contact your cellular provider to verify that your Caller ID option is properly provisioned.

All my incoming calls are coming up as unknown, even though they are not blocked?

All my incoming calls are coming up as unknown, even though they are not blocked? Any help much appreciated!

We didnt Still happens to some numbers!

All my incoming calls show unknown, even though most a from people in my contact list. How do I correct this?

Why do all my incoming calls show unknown, even when they are from people in my contact list?

Hi Hedland,
Thanks for visiting Apple Support Communities.
You may want to first check your caller ID settings, as mentioned in this article:
iPhone: Understanding phone features
http://support.apple.com/kb/HT4515
Caller ID
iPhone (GSM networks)
Turn on or off in Settings > Phone
iPhone (CDMA networks)
Contact your carrier for information on using Caller ID
If your settings are correct, try the troubleshooting steps in our iPhone Assistant:
http://www.apple.com/support/iphone/assistant/phone/
All the best,
Jeremy

Incoming calls always "Unknown" ?

I just recently switched to Droid Razr Maxx HD. Everything works fine but all incoming calls have neither name nor number. They always come in as "Unknown" even when they are in my contacts. Especially family & friends are NOT ID blocked on their end. I checked all the settings and everything seems to be set the way it should be. Can anyone help, please?

Quite an interesting situation you have going on here, Montill. I'm commited to helping you find a solution. Thanks to B33 for your input. I reviewed the options on your device, but I was unable to locate any option to turn caller ID on or off. I was going to suggest that you ensure that your contracts' numbers are saved into the phone correctly. For example: If your calls come from a ten digit number (xxx-xxx-xxxx), but you have the contact saved as seven digit number (xxx-xxxx) the caller ID on your device may not recognize the number.
It's also possible that the caller ID feature is not on your account. Once you've confirmed how your numbers are saved into your device, let me know if you would like for me to review your account. Follow me, send a PM (private message) and provide me with your wireless number. Have a great day.
ChaunceyM_VZW
Follow us on twitter @VZWSupport

Incoming calls are going directly to Voicemail, Iphone 5S

I switched phones from an Iphone 4 to this Iphone 5S and my incoming calls are going directly to voice-mail and not ringing the phone. The only app I downloaded that is different from my Iphone 4 is the GroupMe app, but I don't know if that is necessarily the cause. Anyone have a suggestion? thanks

Hi,   I don't know if this info will help many, but for a few it may. I had this problem over the weekend. Called Tech Support 2x, they tried everything, resetting,, *73, *228, *900 , there were no "do not disturb" settings, etc.   They prepared a work ticket for the next level of help.
Meanwhile, I couldn't figure out what changed all of a sudden. I knew I had no calls coming in after accessing my voicemail. I looked at my recent calls and noticed i had dialed a *83 prior to the voicemail *86. Fat thumbs. I remember years ago, having the features of *83 for do not disturb and *84 to stop the feature.   Just for giggles, i dialed *84, tried from another phone calling my number and WHOOLA, it came thru.
If anyone has these issues, try the *73 first. But just for the heck of it, do *84 as well. Takes half a second.   If those dont' work, then call Tech Support. I wanted to share to help at least some of you as I understand the frustration of not having incoming calls. I even called Tech Support and shared the info. As this was not an option given to me from Tech Support, but then again, i don't believe *83 or *84 is offered anymore. I just dated myself, but hope it helps others !

Help please...iphone5 when trying to make a call, after hitting green button to make call, screen goes straight back to keypad and all incoming calls go straight to voicemail, any ideas please? Everything else seems ok. No problem with sim or carrier

Hi...I have just obtained a secondhand iphone 5. I'm not technically minded and I don't understand 'geek speak' so please be gentle. I have done all I can think of to bottom this problem. I have switched on and off. Tried different o2 sims (including 2 brand new) that I know are fine, restored to factory settings, changed carrier from 'Auto' to O2 and spent ages on line with o2 chat but everything at their end is absolutely fine. Everything on the phone seems to be working apart from the phone aspect of things. All incoming calls go straight to voicemail and show on the phone as 'Cancelled calls' and when dialling out, I can key in the numbers and get the keypad tone (not dialling tone) but as soon as I press the green key to make the call, all that happens is the keypad pops back up onto the screen. The phone was bought on ebay as an o2 phone (the photo showed Giffgaff on the phone's screen but I understand this to be one and the same?) and as being 6 months old but I have put the serial number into the support website and...surprise surprise..,it must be at least twice that age as the warranty has expired. I have made 2 attempts to have a web chat with Apple Support, have reached the 'You're all set, we'll be with you in 2 mins' and have been left hanging there for over an hour on each occasion, so I've given that up as a bad job!! Any help will be much appreciated...and also, will Apple charge me £25 for each of the aborted chat attempts, please? Over to you...hopefully and many thanks in anticipation.

My phone works all fine when am in mumbai but as soon s i leave mumbai I am not able to make an otgoing call
This is entirely a carrier issue. If your carrier (airtel) doesn't provide service outside of Mumbia, this has nothing to do with your iPhone.
i feel i need to change my brand
This is a user-to-user tech support forum, not Apple. No one here cares at all about your threats.
NEVER post personal info in this public forum

My galaxy s5 is rejecting all incoming calls

when people call me it says the user has blocked all incoming calls, or something like that. i have turned blocking mode off and i turned off call rejection for the call settings. i dont know what else to try

Hello scrpnsub, let's get to the bottom of this together! Can you dial *73 on the device and you will hear a few beeps. Hang up the call after the beeps and then test receiving a call. Are you able to make outbound calls? Keep us posted!
WiltonA_VZW
VZW Support
Follow us on twitter @VZWSupport

Nomorobo blocking all incoming calls

I set up Nomorobo last night. Got the confirmation phone call. After that, all incoming calls were blocked after the first ring. I emalied Nomorobo and am waiting for their response. Anyone else have this experience?

csk47 wrote:
I just installed Nomorobo yesterday as per the instructions given. Everything appeared to be set up correctly and the test screen showed protected. A couple of hours later I got a call with a short first ring then a second ring..then nothing. So I assumed it was a robocall that was intercepted. A few hours later another call came in..it, too, was intercepted. It seemed odd that two calls coming in..both are robocalls..so I logged into Xfinity and saw that both calls went right to voice mail rather than ringing through so I could answer them at home. Tried calling my home number with my cell and same thing...right to voice mail. Sent a message to Nomorobo but no response as yet. It seems the fault must be in the Call Forwarding preferences of Xfinity...but for now I've disconnected Nomorobo and calls from my cell go correctly to my home phone. If anyone comes up with a solution please post it.It took a month for me to hear back from nomorobo support and then I got this when I told them all my calls were going to robo. I did have it set up correctly so still not sure why mine won't work and I undid everything so I am back to 'normal' for now. It might be of some use to you.... "I'm sincerely sorry for the extreme delay here. From the information you've given me it sounds like the toll-free number (202-813-1600) we provided you is in your Call Forwarding list, not the Advanced Call Forwarding list, which means all your calls are being forwarded to Nomorobo. You should remove the number from that location and all incoming calls will no longer be blocked.If you don't see the Advanced Call Forwarding option, it's because Voice2Go isn't activated. Here is a link that should help you activate Voice2Go: https://customer.comcast.com/help-and-support/phone/activate-voice-2go . Here is another link with specific instructions to using Nomorobo on Comcast Xfinity: https://customer.comcast.com/help-and-support/phone/nomorobo"

Lumia 920: Incoming calls are missing sound

For a couple of days all incoming calls have been missing sound. After some trial and error I found that this can be fixed by placing the call briefly on hold and then taking it off hold. Outgoing calls have sound normally. This would indicate that some setting for incoming calls has not been properly reset. How can this issue be fixed? The phone has been restarted several times.
My phone is Lumia 920 with the latest Portico update installed (the problems actually started before the update and continued after it).

Have you tried a factory reset? OR even changing your sim card..
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

Today i updated my i phone 4 to new update IOS 5.1 and now when incoming calls are coming in my phone is not ringing and i have no click noises on my keypad.

Today i updated my i phone 4 to new update IOS 5.1 and now when incoming calls are coming in my phone is not ringing and i have no click noises on my keypad.Even though i have been into my settings to check if on. can anyone help?

Have you checked your sound prefs after you updated the OS? It's possible they got changed during the update.

All Incoming calls are 'Unknown'

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