All is "junk" to Yosemite mail filtering

I have two computers (one at work, the other at home) running the same version of OS X Yosemite 10.10.2 and accessing the same (Microsoft Exchange) mail server. My computer at work does a pretty good job at filtering junk mail. My computer at home puts EVERY SINGLE MESSAGE in the junk mail.
Anyone out there with the same problem? I have reset the junk mail settings several times, reinstalled the account. Nothing seems to help.
Thanks in advance for any advise. This is driving me crazy!

Hey there ahahmann,
If your junk mail filter on your Home computer is still not working correctly, take a look at this info from the following article about junk mail filters named:
Mail (Yosemite): If junk mail filters aren’t working correctly
If messages are incorrectly marked as junk
There are several ways you can prevent Mail from incorrectly marking legitimate messages as junk.
Tell Mail that a message is legitimate by marking it as not junk. Click Not Junk in the banner of the message; or select the message, then click the Not Junk button in the Mail toolbar.
Add the sender to the Contacts app. For more information, see Save addresses, events, passes, and more.
Review your junk mail settings in Mail preferences, as well as any rules you might have created to handle junk mail, and make changes as necessary.
Reduce junk mail in your inbox
Thank you for using Apple Support Communities.
Regards,
Sterling

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Hello all,
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No, working fine here. Try rebuilding index.
Can anyone confirm this new annoying behaviour?

Yosemite, Mail, Exchange and X509 signed e-mails

Dear all,
after upgrading to Yosemite Mail is not showing the signing status of X509 signed mails retrevied form an exchange server. Retrieving the same mail from an open source (dovecot) IMAP-server shows the signing status correctly (by displaying "Security: Signed" in the Header). (the e-mail was forwarded for the dovecot/postfix-system to an exchange server while retaining a copy in the system).
From what I see, there seems to be a bug in header parsing since the difference ist that in the IMAP case the end of the header looks:
Content-Type: multipart/signed;
boundary="Apple-Mail=_7F1DCB8E-E95C-489C-9DC1-EE49EFF08CA7";
protocol="application/pkcs7-signature"; micalg=sha1
MIME-Version: 1.0
whereas in the exchange/MAPI-Case the header ends with:
Content-Type: multipart/signed;
boundary="Apple-Mail=_7F1DCB8E-E95C-489C-9DC1-EE49EFF08CA7";
protocol="application/pkcs7-signature"; micalg=sha1
Return-Path: [email protected]
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The additional header lines added by the Exchange server seem to break the header parsing (although from the RFCs it shouldn't).
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Damian

Dear all,
after upgrading to Yosemite Mail is not showing the signing status of X509 signed mails retrevied form an exchange server. Retrieving the same mail from an open source (dovecot) IMAP-server shows the signing status correctly (by displaying "Security: Signed" in the Header). (the e-mail was forwarded for the dovecot/postfix-system to an exchange server while retaining a copy in the system).
From what I see, there seems to be a bug in header parsing since the difference ist that in the IMAP case the end of the header looks:
Content-Type: multipart/signed;
boundary="Apple-Mail=_7F1DCB8E-E95C-489C-9DC1-EE49EFF08CA7";
protocol="application/pkcs7-signature"; micalg=sha1
MIME-Version: 1.0
whereas in the exchange/MAPI-Case the header ends with:
Content-Type: multipart/signed;
boundary="Apple-Mail=_7F1DCB8E-E95C-489C-9DC1-EE49EFF08CA7";
protocol="application/pkcs7-signature"; micalg=sha1
Return-Path: [email protected]
X-MS-Exchange-Organization-AuthSource: EXCHANGE.DOMAIN.NN
X-MS-Exchange-Organization-AuthAs: Anonymous
MIME-Version: 1.0
The additional header lines added by the Exchange server seem to break the header parsing (although from the RFCs it shouldn't).
Maybe someone from Apple can comment on this.
Best regards,
Damian

Junk Mail Filtering - is it me or is it just rubbish?

Apologies if this has been posted elsewhere, but didn't have the patience to wade through all the threads. Hopefully someone can help...
Frankly, I think the filtering on Mail (using 3.5 with OSX 10.5.6) is hopeless. Simply put, I've tried configuring it every which way in Preferences but the same issues persist. The main one being that when I configure to "exclude" those in my address book and/or previous recipients list from junk mail filtering ...people in my address book (SPECIFICALLY ME) still end up in the junk mail folder.
I have 2 accounts: Mail.com (POP3) and Gmail (IMAP) and I use an iPhone for mobile access. And I have a work email. All three are in my address card in Address Book.
Yet whenever I send myself (or anyone else) an email -- either from work or from my iPhone or even from within Mail -- it still ends up in the junk mail folder.
I think the problem is that Mail's filtering doesn't look at email addresses. It must look at how the name is set up??? i.e., LAST FIRST or FIRST LAST, etc. and when any of these don't match up it puts it into junk mail folder????
It just seems rubbish to me. Outlook had much more sophisticated filtering options\rule set up.
Anyone got any ideas on how to solve this? Thanks.

Mulder wrote:
If you have multiple email addresses in your card in Address Book, which messages are going to Junk, and what email address was used?
All three emails go to junk. My work to either personal address. Gmail to Mail and Mail to Gmail emails all go to junk
Have you tried setting up the Junk filter so that:
If any of the following conditions are met:
*Sender is not in my Address Book*
*Sender is not in my Previous Recipients*
Message is Junk Mail
Perform the following actions:
*Move message to mailbox: (Junk mailbox On My Mac)*
Yep. Tried that. Still didn't work. Even tried ticking "not junk" on each of the several tests I've sent myself -- and then re-sent more tests, which still ended up in junk????
As I said, I've tried virtually every possible configuration of boxes ticked and unticked and nothing...
My latest setting (using your advanced rules above) were:
Enable Junk Mail - ticked
When Junk Mail arrives - 'perform custom actions'
Msgs Exempt - In address book and previous recipients both ticked. Use my full name unticked
Trust ISP headers - unticked
Filter before applying rules - have tried this both ticked and unticked... same result
Thanks,
The Smoking Man
PS - Should add that when others send me email to the Gmail or Mail accounts they properly go to inbox, not junk. It's just when I send myself something (anything, really)...

Junk mail filtering only working on internal mail (and only some of them)

Good morning
I'm trying to get Junk Mail filtering working properly on my server (currently running 10.5.6). All mail that comes from externally doesn't seem to pass through the spam filter at all. It gets scanned for viruses (in the email header i get "X-Virus-Scanned: amavisd-new at example.co.uk" but no sign of any spam filtering.
I have previously configured the filtering using the instructions here http://www.netmojo.ca/blog/2009/04/13/spam-proofing-leopard-server/ but i had been searching through the support here and had started following the instructions in the OS X mail manual, creating a junkmail user and forwarding email to it. Whilst doing this i noticed that some emails had started to be tagged as junk using the settings i had set in server admin. These have something like the following in the email header:
X-Virus-Scanned: amavisd-new at example.co.uk
X-Spam-Flag: YES
X-Spam-Score: 3.479
X-Spam-Level: *
X-Spam-Status: Yes, score=3.479 tagged_above=2 required=2
tests=[ALL_TRUSTED=-1.44, AWL=0.286, HTML_MESSAGE=0.001,
RAZOR2CF_RANGE_51100=0.5, RAZOR2CF_RANGE_E8_51100=1.5,
RAZOR2_CHECK=0.5, URIBLOBSURBL=2.132]
However those emails not tagged as spam do not have any such lines. I would have expected to see X-Spam-Flag: NO and the spam score and such. Are these lines hidden if a mail does not trigger the threshold?
I've had this aparently learning for about a week now and even with the setting set on 1 it's still yet to catch a single piece of junk mail entering into the server.
I do have emails to quite a few different domains directed to this server so i added the lines suggested here http://discussions.apple.com/thread.jspa?messageID=7034527&#7034527 to /etc/amavisd.conf but to no avail.
Any suggestions? Any parts of any log files that may be of use? I've been looking at the junk mail log in debug mode in SA and also in terminal but there's so many lines per mail it's difficult to see what's going on. I can't see anything different from one mail to the next...
Thanks

I would have expected to see X-Spam-Flag: NO and the spam score and such. Are these lines hidden if a mail does not trigger the threshold.
You need to edit /etc/amavisd.conf and set:
$satag_leveldeflt = -999;
This will make sure all mails get the headers inserted.
Also make sure that "@bypassspam_checksmaps = (1); " is commented out.
That said, the Bayesian filter will need to be fed at least 200 HAM and 200 SPAM messages before it kicks in.
Each time you modify settings in amavisd.conf, you need to restart amavisd by issuing:
sudo /bin/launchctl unload /System/Library/LaunchDaemons/org.amavis.amavisd.plist
sudo /bin/launchctl load /System/Library/LaunchDaemons/org.amavis.amavisd.plist
HTH,
Alex
P.S. When you make changes in Postfix' configuration files, simply issue "sudo postfix reload" to make the m stick. No need to stop Postfix (BTW: That article you linked to is full of inaccuracies).

Junk mail filtering problem

My Mail v2.1 (752/752.2) has learned, and presumably is still learning on an ever-ongoing basis, what is Junk and what is not Junk mail and it seems to be pretty accurate.
However, it always treats two specific senders, from which I receive emails fairly regularly, as Junk no matter how many times I click the Not Junk button to tell Mail that they are not junk.
Why does it persist in failing to learn these two specific sender addresses and how can I "force" it to learn without dumping the whole Junk filtering criteria and starting again?
Thanks.

Ok, here goes ...
added to the Window > Previous Recipients - Yes, both are there.
Sender of message is in my Previous Recipients is checked - No, it asn't but it is now!
Have you made any changes to the junk filter in Preferences > Junk Mail > Advanced? - Not knowingly. The logic is: If All: Sender is not in my previous Recipients > Sender is not in my addresss book > Message is Junk mail then Move message to Junk.
Go to Preferences > Junk Mail, disable junk mail filtering, then enable it again. - Done.
Choose either Training or Automatic mode - Automatic selected.
lick Advanced to see how the junk filter rule is defined now - The logic now is: If All: Sender is not in my previous Recipients > Sender is not in my addresss book > Message is Junk mail then Move message to Junk which looks pretty much the same to me except for the order, but that shouln't matter should it?
but don’t touch anything there - I wouldn't dare! :-))
Thanks, I'll report back when I receive any new emails from them. As one of them is news alerts from Lynchburg, Virginia there will peoably be a few after this afternoon's (UK time) news of today's shootings.

Junk Mail only works after I disable and reenable Junk Mail Filtering

Since installing Tiger, junk mail filtering does not work automatically. It neither marks incoming messages as junk nor moves them to the Junk folder.
I am able to get it to work by selecting Preferences > Junk Mail and then unchecking "Enable junk mail filtering" and then checking it. Mail then asks to "Move Junk Messages" and when I respond "Yes" it marks the appropriate messages as Junk and moves them to the Junk folder.
Unfortunately, it only works for the messages already received. New mail that is "junk" is not marked as such and appears in my inbox and I have to repeat the manual process to get it removed.
Any suggestions for a more permanent solution?
17 iMac Mac OS X (10.4)

Will it also forget the "learned" junk mail? (That took years to learn.)
No.
The MessageRules.plist file stores all Mail.app rules including the default Junk Mail rules.
All Junk Mail "learned" settings are stored in the LSMMap2 file also located at the first level within the Mail folder.
Since the LSMMap2 file can become corrupt as with any other file, this file should be included with a regular backup of the Mail folder and the Mail.app preference file at Home > Library Preferences > com.apple.mail.plist.
All Mail.app account information is stored in the Mail.app preference file.
If you experience any problems with the Junk Mail filter, your options are using the Junk Mail reset feature which resets all "learned" settings or replace the existing LSMMap2 file with a copy of a working backup copy with the Mail.app quit before doing so.
If the Mail.app preference file becomes corrupt (which I've never experienced but others have), when targeting the preference file requires re-entering all email account information. If you have a working backup copy of the com.apple.mail.plist file, you can replace the existing with the Mail.app quit before doing so without having to re-enter all email account information again.
You need to replace an existing backup copy of the Mail.app preference file only after making any changes to account information or when adding or deleting an account in Mail.
You may already have a backup strategy but if not, it is very important since it isn't a matter of if but when your hard drive has a partial or complete failure. I learned my lesson the hard way about 5 years ago. Without warning, I experienced a complete hard drive failure. I didn't maintain a backup at the time and none of the existing data was recoverable.

Mail doesn't keep junk mail filtering and rules

I noticed that all over sudden whenever I close mail the rules and junk mail setting in mails prefs are not kept anymore so that
I have to enable each rule and junk mail filtering whenever I open mail again.
Used to work fine.
Any idea / remedy ?

Open Disk Utility and Repair disk permissions on the First Aid tab.
Then, Restart and boot into Recovery Mode by holding down cmd-r on restart until you see a gray screen. When the Mac boots, you will be presented with some options. Choose Disk Utility and select your Hard drive volume (Macintosh HD is the default name). Then, on the First Aid tab, click Repair Disk (not permissions).
If that doesn't help, you could try installing the 10.8.2 combo updater from the Apple Downloads site:
http://support.apple.com/kb/DL1581

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When Junk filtering is turned on, Mail does NOT apply all of my rules before it sends items to JUNK.
Turned OFF, it *still* sends valid mail, including those with a rule, to my JUNK folder.
Horribly annoying. It's been like this since Lion and is *still* this way in Mountain Lion.

Morning Markwmsn,
Filter junk mail before is unchecked. I want my rules to apply first.
In my ISP's forums, the question about them filterning/not filtering is an outstanding issue since April, so I doubt it. When I read my mail on my ISP, the two recurring senders that Mail filters is not filtered. They correctly show up in my inbox. Mail seems to be the issue.
Snow Leopard Mail did not do anything weird with my incoming mail, nor any OS X before Snow Leopard. This is the only noticable annoying quirk about Lion and Mountain Lion.
Thanks for the response. I appreciate the time you took to lend a hand.

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This isn't working on iPhone 6 or MBA. Software updates have been informed on both devices.
Am I correct in saying that you have designate the mail as junk on my MBA and then that filters throught to the iPhone?
Many thanks

Hi wyliss,
If you are having an issue with junk mail not being removed properly, I would suggest that you troubleshoot using the steps in this article -
Mail (Yosemite): If junk mail filters aren’t working correctly
Thanks for using Apple Support Communities.
Best,
Brett L

Junk mail filtering service is blocking the server activities

Very dears all,
I am a young ADC Selected Membership (while I am mature as person, with my 54 years old!) and I am used to run the new release as soon I have it available for download. This I did also for 10.5.7 (while I am now ready to start the Snow testing) but after a while I had a strange loose of reaction of the server every 8 minutes.
I checked that the problem come from junk mail filtering service so that when I activate it the server activities are blocked once every 7..8 minutes (the server is unresponsive).
I checked that the amavis.log is full of messages in every slice of time (about 50 messages for each slice). Moreover, the slice are every tenth of a second!
I have not found clear indication neither on "AppleMacOsX_Command_Line_Adminv10.5" nor on "MailService_Admin_v10.5_2ndEd".
How to check for the cause of the blocking?
Many thanks,
Carmine

Very dear pterobyte,
I am not sure but the server should have been started on Leopard! Is is there a way to check it?
Consider that the junkmail filter has been working OK before it was upgraded to the latest releases for 1.5.7 (let's say before the mid of April). It was progressively shorting both the unresponsive duration and the cycling between unresponsive. So that yesterday I had to switch off the junkmail filtering, after I detected it was the cause.
I have now restarted the junkmail filter and here You can see the related answer to the command You asked me (first line is when it was off, then one line every 5 seconds, till answer is repeated):
server:~ root# ps U _amavisd
PID TT STAT TIME COMMAND
server:~ root# ps U _amavisd
PID TT STAT TIME COMMAND
77287 ?? Ss 0:00.92 /usr/bin/perl -T /usr/bin/amavisd foreground
77293 ?? Ss 0:02.89 clamd
server:~ root# ps U _amavisd
PID TT STAT TIME COMMAND
77287 ?? Us 0:01.35 amavisd (master)
77293 ?? Ss 0:02.89 clamd
server:~ root# ps U _amavisd
PID TT STAT TIME COMMAND
77287 ?? Ss 0:02.52 amavisd (master)
77293 ?? Ss 0:02.89 clamd
77485 ?? S 0:00.02 amavisd (virgin child)
77486 ?? S 0:00.02 amavisd (virgin child)
server:~ root# ps U _amavisd
PID TT STAT TIME COMMAND
77287 ?? Ss 0:02.52 amavisd (master)
77293 ?? Ss 0:02.89 clamd
77485 ?? R 0:02.88 amavisd (ch1-77485-01)
77486 ?? S 0:00.02 amavisd (virgin child)
77495 ?? Ss 0:00.01 /sbin/launchd
server:~ root# ps U _amavisd
PID TT STAT TIME COMMAND
77287 ?? Ss 0:02.52 amavisd (master)
77293 ?? Ss 0:02.89 clamd
77485 ?? S 0:08.47 amavisd (ch1-avail)
77486 ?? S 0:00.29 amavisd (ch1-avail)
77495 ?? Ss 0:00.01 /sbin/launchd
server:~ root# ps U _amavisd
PID TT STAT TIME COMMAND
77287 ?? Ss 0:02.52 amavisd (master)
77293 ?? Ss 0:02.89 clamd
77485 ?? S 0:08.47 amavisd (ch1-avail)
77486 ?? S 0:00.91 amavisd (ch2-avail)
77495 ?? Ss 0:00.01 /sbin/launchd
server:~ root#
Thanks for Your patience,
Carmine

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etc
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David, Thanks a lot for your help, but unfortunately this didn't seem to do anything. Here is the results of what you suggested:
xserve1:~ admin$ sudo chown -R amavisd:amavisd /var/amavis
xserve1:~ admin$ ls -l /var/amavis
total 16
-rw-r----- 1 _amavisd _amavisd 0 5 Aug 14:11 amavisd.lock
srwxr-x--- 1 _amavisd _amavisd 0 5 Aug 13:51 amavisd.sock
-rwxr-xr-x 1 _amavisd _amavisd 484 19 Jan 2009 amavisd_cleanup
drwxr-xr-x 9 _amavisd _amavisd 306 5 Aug 13:51 db
drwxr-xr-x 126 _amavisd _amavisd 4284 5 Aug 14:11 tmp
-rw-r--r-- 1 _amavisd _amavisd 3 27 Sep 2007 whitelist_sender
xserve1:~ admin$ amavisd
WARN: running under user '501' (UID=501), the config file specifies $daemonuser='amavisd' (UID=83)
Failed to open log file /var/log/amavis.log: Permission denied at /usr/bin/amavisd line 1590.
xserve1:~ admin$
Thanks,
Stephen

Junk mail filtering exemptions not working?

I needed to test e-mail and sent an e-mail to myself. When the e-mail came back, it wound up in the junk folder. I checked preferences, and addresses in my address book are exempt from e-mail filtering. My e-mail address is in my address book. I reset the junk mail filtering criteria and now my e-mails arrive in my inbox. Does anyone know if the exemptions in the preferences for junk mail filtering even work?

I was having a similar problem...after upgrading I was getting all mail in my Inbox (junk as well as ones that had rules setup to go to other folders). I tried checking "Filter Junk mail before applying my rules", but as I suspected, that just sent most everything to the Junk mailbox. Each of my rules end with "Stop evaluating rules"...I tried taking them out, and that didn't help, so I put them back in. Suddenly, now everything seems to work fine. All of the mail with rules are going to the correct folders and spam is going to the trash.
In the Junk Tab I have checked: Perform custom actions, sender from my address book and previous are exempt, and trust headers from my ISP. In the advanced area I have if "any" selected, as well as in my address book, previous recipients, and it's junk mail. In the actions I send it to the trash, and stop evaluating rules. I hope this helps some people out there.

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I've recently been having an issue with junk mail filtering in Mac OS X Mtn Lion.
Along with normal junk mail, messages from addresses in my Address Book and Previous Recipients are being filtered as junk. I've checked the appropriate boxes in Preferences to prevent this, but it seems to have no effect.
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Do you have any rules defined that are marking messages as junk? Check all rules very carefully, and consider termporarily disabling all of them just to see if that makes any difference.
BTW, note that this is the Mountain Lion (OS X 10.8) forum... you'll get better answers posting in the Lion (10.7) forum, since you're running Lion. I've asked the hosts to move this topic over there.

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