All iwork application are slow to open and crash
Hello,
I have just bought the latest iMac together with iWork09 (in the dvd box)
I did not encounter any problem with installation of iWork but
when I open either keynote, numbers or pages, it takes ages before the application opens.
In fact the imac goes into endless loop. I see the circle coloured pointer for minutes and i have to force the exit
I have also tried to delete the iwork09 folder and installed it again.
I have the same problem.
What shall I do?
Thanks for your help
tom
As Badunit said, your system likely isn't updated even though it is brand new. There are two things to do that solve a lot of problems with the iWork ’08 &/or ’09 apps in Snow Leopard.
First, use the Mac OS 10.6.4 combo updater. This fixes a problem with fonts that is not fixed using the delta update (10.6.1 > 10.6.2). You can apply the combo update even though your system is already on 10.6.4.
Second, make sure your iWork applications are updated. For iWork '08 that is Pages 3.0.3 & Numbers 1.0.3. For iWork '09 it's Pages 4.0.4 & Numbers 2.0.4. If you're not running the latest versions & Software Update says your software is up to date, make sure the applications are where the installer initially put them. The updaters are very picky. If the location is not where the updater is programmed to look or if the folder doesn't have the name the updater looks for, it will not work. The applications cannot be renamed or moved. They must be in the iWork '08 or iWork '09 folder in Applications. That iWork folder must be named iWork '08 or iWork '09. If it doesn't have the '08 or '09 Software Update won't find them & the updaters won't work.
Also, deleting the program's preference list is the #1 trouble-shooting step with any misbehaving application. Go to HD > Users > (your account) > Library > Preferences, delete the com.apple.iwork.pages.plist, empty the Trash & then restart Pages. Repeat with Numbers & Keynote. This needs to be done for each user.
Similar Messages
-
I'm running the latest OS 10.9.1 Mavericks (late 2009 iMac). 8 gigs of RAM. 150 gigs free space on computer. Since upgrading to Mavericks, apps are slow to open, with frequent "spinning ball" interruptions. Repaired Disk Permissions - no help. Repaired disk - no problems indicated. Did notice in going to Utilities/Console that there are 4000 messages over a 3 day period. Any suggesstions how to correct this sudden slow down, other than psychiatric help?
Yes. Many messages show up when I try to use Office for Mac 08. Here's a sample (and one that repeats over and over again):
2/11/14 1:01:16.577 PM Microsoft Word[1912]: OTAtomicAdd32 is deprecated and will be removed soon. Please stop using it.
Also getting many msgs when I use Chrome. -
After installing Mavericks, computer is slow and applications are slow to open
Mavericks has slowed my IMAC to a crawl. Applications are slow to open. Disc burning is slow as well as photo editing. Any Idea's
We need more info about your iMac other than "My iMac is running slow."
What year, screen size, CPU speed and amount of RAM installed?
To find out info about your system, click on the Apple symbol in the upper left of the OS X main menu bar. A drop down menu appears. Click About this Mac. A smaller popup window appears. This gives you basic info like what version of OS X your iMac is running, the speed of your iMac's CPU and how much RAM is installed. Click on the button that says More Info. A larger window appears giving you a complete overview of your iMac's hardware specs. Highlight all of this info and copy/paste all of this into another reply to this post, editing out your iMac's serial number before actually posting the reply. This will tell us everything about your iMac so we may begin to help with your iMac issues.
How full is your Mac's hard drive?
Locate your iMac's hard drive icon on the OS X desktop. Click the icon once, then use the keyboard key combination Command-I. This will give you additonal info about your iMac's internal hard drive.
How many applications do you run simultaneously in the background while working in another application?
Do you run any antivirus software on your Mac? Antivirus software can slow down the normal operation of OS X.
Conpletely uninstall any virus software you have installed following the anti-virus deveolper's instructions.
Do you run any "crapware" like Mackeeper or any other type of "crapware" like so called hard drive "cleaning" apps?
Another her possibilty is that some hardware, like your iMac's hard drive, could be failing. -
just update my iMac from Mountain Lion to Mavericks and the application are slow to open. The same happens to opening webpages . Please help
Resetting your Mac's PRAM and NVRAM
Intel-based Macs: Resetting the System Management Controller (SMC)
Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Reinstalling Mavericks, Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion, Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless. -
ITunes and Toast are slow to open and will not quit
The other day I noticed that when I start iTunes it takes forever to start, no window no nothing, then a few minutes later its up and running. Then when I quit the window goes away but the dock icon still has its arrow and it shows up in the "Force Quit Application" window as "Not Responding" and no matter how many times I force it to quit it is still there. No window just the dock icon still has its arrow and it shows up in the "Force Quit Application" window.
I have to restart the Mac to get rid of iTunes. I tried downloading iTunes 6.5 but it will not install.
Now I find that Toast 5.2.1 also does this, when opened it shows no window and can not be forced to quit.
Apple Help, Help, Help
Dual 2.4 G5 Mac OS X (10.4.8)Apple Help, Help, Help
As this is a user-to-user forum, it's highly unlikely someone from Apple jumps in (they can be recognized by their white (Apple employees) or purple (moderators/hosts) avatars).
The long delays can be caused by a very huge library. iTunes needs some time to open the library and after quitting, iTunes will write the updated 'iTunes Library' file to disk. In contrary to pre-iTunes 7 versions, this can take some time.
If you don't have a huge (larger than a few hundreds of GBs?) library, the above does not apply.
Concerning your Toast application. I'm running Toast 8 at the moment, but still have Toast 5.2.3 on an external drive. Running and quitting that application gives no trouble whatsoever on my system (OS X 10.4.8).
Did you recently install a new app.? The first thing to try is to Repair Permissions with Disk Utility. If this doesn't fix it, you might have to perform an Archive and Install.
You also might post a question in the Mac OS X forum. Maybe someone there has a hint that does not need a tedious Archive and Install.
M
17' iMac 800 MHz, 768 MB RAM, 200 GB HD, DL burner Mac OS X (10.4.8) iTunes 7.0.2 -
I cleaned up my mac and now all my applications are gone. I try to open them and it has a question mark on the app icon. Everything from System prefrences, Everything in itunes, iphoto, preview and mail? Please help
These question marks are on your dock? And you can't open applications from your dock?
If so, try this: Open a new finder window and navigate to the Applications folder in your hard disk. The applications in question should still be in there (the Applications folder). So drag each of the application icons that you want to be available on your dock from the Applications folder onto your dock, one by one. Take each of your question mark icons that are on the dock and drag them off the dock to get rid of them. See if that fixes you up.
Now, if your hard disk no longer has an Applications folder in it, or the Applications folder is empty, you are going to have to reinstall OS 10.6 then do a software update to bring you back up to OS 10.6.8. You may be able to just go to the "optional installs" folder on the installer DVD and maybe all the stock applications are there -- I don't remember and I don't have an installer DVD handy to look. That would be way easier than doing a full blown OS reinstall. Also, as I recall, if OS 10.6 was on the computer when you bought it from the store, I think there should be an "extras" DVD that has a handful of applications that could be reinstalled from it, too. -
I just used a firewire connection to transfer files from a PowerBook G4 to a MacBook Pro. The MacBook Pro has lost all that was on it, and all the applications are opening like they have never been used before and asking for Rosetta. How do I find all my files on the MacBook Pro, or undo what I have done???
IGNORE the last post: he thought you are using Lion or Mountain Lion.
Since you are using Snow Leopard, you need to install Rosetta. It can be found on your Snow Leopard Install DVD in the Options section.
Once installed all should be well again.
Also, if your computer is connected to the internet when the Dialog Box about PowerPC applications comes up, it MIGHT allow you to download Rosetta from the internet. There has been some discussion that Apple has discontined internet download of Rosetta into Snow Leopard.
Someone else will have to address your lost files problem. -
I recently upgraded my i-phone 4s phone with the new iOS7. Since that all the applications that I have opened will not close. How do I close applications that are running in the background?
Double click your Menu button and swipe up the open Apps to close them.......
-
My 2006 - 2008 Mac Pro running Lion will not play HDV 1080i60 footage in FCP 7. When I open the sequence settings, all HDV codecs are hdv1, hdv2, hdv3, and so forth. However, when I open the project on my other Mac Pro running Snow Leopard and FCP 6, the footage works fine as it does on my newer Imac running Mavericks and FCP 7. I have tried a Quicktime update on the Mac Pro that the footage doesn't work on but it says that I already have the newest version of Quicktime installed. I have also tried reinstalling the Final Cut Pro Studio twice, still no fix. I'm completely out of solutions and need to be able to edit HDV footage on this machine. Any help would be great. Thanks.
there was a recent software update that seemed to screw HDV up. Do some searching here over the last month or 2 and you'll find a bunch of posts and some possible solutions.
Worst case scenario, do as Shane suggests. But might I suggest you take a look at the user tips section of the forum. there are some great tips on how to prevent these sorts of problems by cloning your startup drive, etc. -
Files in all programs slow to open and save with Snow Leopard
Installed Snow Leopard, now all files in all programs super slow to open and save - Photoshop, Illustrator, Quark -- all now at least 4-5X slower to open files and save -- here's what I've tried so far:
repaired permissions
emptied font cache - restarted up in safe mode
re installed Snow Leopard
renamed old preferences and restarted to create new prefs
I'm hating Snow Leopard -- eeesh -- this is no upgrade, just a big waste of time and money, any ideas?See:
Mac Maintenance Quick Assist,
Mac OS X speed FAQ,
Speeding up Macs,
Macintosh OS X Routine Maintenance
Essential Mac Maintenance: Get set up,
Essential Mac Maintenance: Rev up your routines,
Maintaining OS X, and
Myths of required versus not required maintenance for Mac OS X for information. -
I recently downloaded the offered update to iPad. Now I have now sound and all my games are slow. Plus, anything with a video while surfing can't be viewed. Does anyone know hat happened and how to fix it?
1. Close all apps in the Task Bar. Double-click the Home button and hold apps down for a second or two. Tap the minus sign to close app.
2. Hold the Sleep and Home button down until you see the Apple Logo. -
Most all my applications are crashing.
The Exception Type on all that crash: EXC_BAD_ACCESS (SIGBUS) and Exception Codes: KERN_PROTECTION_FAILURE at ...
All browsers but Safari crash
I can't view any video media but quicktime works.
Example: iPhoto
Process: iPhoto [2167]
Path: /Applications/iPhoto.app/Contents/MacOS/iPhoto
Identifier: com.apple.iPhoto
Version: 9.1.5 (9.1.5)
Build Info: iPhotoProject-6150000~1
Code Type: X86 (Native)
Parent Process: launchd [254]
Date/Time: 2011-09-05 16:25:22.327 -0500
OS Version: Mac OS X 10.7.1 (11B26)
Report Version: 9
Interval Since Last Report: 734286 sec
Crashes Since Last Report: 427
Per-App Interval Since Last Report: 154207 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 9AD5F8B1-380F-4563-A57D-A589708BA3D2
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000009802d0cb
Just about everything crashes.
Help...please?How old is this machine? If it's less than 90 days old you have 90 days of Free AppleCare coverage, call them! You will find the phone number in your manual. If it's out of AppleCare or you bought it used take it your local Apple Store or AASP to have it looked at. We don't have enough information to know what the problem might be. You can run some tests such as Apple Hardware Test in Extended Mode 2-3x to see if it has any hardware errors. Beyond that it's really tough to say.
-
My Mac laptop was running fine till I downloaded the latest itunes version this week, now all the programs are slow, ITUNEs cuts in and out. Anyone know what I did wrong?
Hello Mark Malecki,
Thanks for the question, and welcome to Apple Support Communities.
I understand you are having some issues with iTunes on your MacBook. You may want to isolate the issues further by testing to see if they persist in a new user account:
Isolating an issue by using another user account
http://support.apple.com/kb/TS4053
You can also try starting iTunes in safe mode:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/TS3430
Thanks,
Matt M. -
all my applications are in trial mode. I paid for my student plan and still cant install, keeps saying that my trial has expired and then asks me for serial number which i never recieved. i dont know what to do
Hi Alena,
Please refer to the help document below to fix this error:
Creative Cloud applications ask for serial number
Regards,
Sheena -
Why is Mac OS X 10.7 so much slower than Snow Leopard? It isnt smooth, applications are slow and most dont respond, and dowloads take hours, not minutes.
Something is seriously wrong with your installation or you are critically low on RAM, like below 2 GB.
How much RAM is in your machine?
Have you tried a Recovery?
Maybe you are looking for
-
How to hide the field from the view in the webdynpro application?
Hi Gurus, I got a requirement where in which ,default layout has the field name Time.......To......... which is (2 input box ) and one lable assigned to the container......... Now my requirement is to hide this field from the layout for all cases of
-
I'm trying to download Premier pro and I'm getting an error message saying "There is no application set to open the url aam://SAPCode=PPRO? Does anyone know how to resolve this issue?
-
HT4009 Why does it say "your purchase could not be completed?"
I want to make an in-app purchase but nothing work. I have everything set and i've even retested a few times, nothing. HELP!
-
Multi Thread/processor maze solution
Hi, I'm working on a assignment to find the shortest solution to a given maze (it has an entrance, exit and walls) using the flooding algorithm (part of the assignment). Thats fairly straight forward - so no issues there, the problem that I have is t
-
I fail to publish anymore my calendar using my .Mac membership after inadvertely deleting some files in Preferences of the Library. A message indicates that publication failed as .Mac does not respond to the request. What can I do ? Thanks