All LEDs are lit on my GPIB-232CV-A. What's that mean?

I just got my GPIB-232CV-A in today, and when I power it up, all the LEDs come on immediately and stay on. Looking at the manual, it looks like the Power LED is supposed to come on first, and then the Ready LED a few seconds after that, so I'm guessing that all LEDS on is some sort of error code, but I don't find any documentation for that anywhere.
Any ideas?

Hi brandhilton,
All the LED's should not be turning on. I've got a couple of troublehsooting steps for you:
1) With the power off, disconnect all GPIB and Serial cables from your 232CV-A, and double check the DIP switch settings. Be sure to toggle each one.
2) If you are using the DC version, double check that the power supply is supplying 9V at the DC connector.
If all the LEDs are still turning on, please call 1-800-IEEE488 so that we can set up an RMA and get this taken care of.
Thank you,
Michael Chaney
Systems Engineer - TestStand
National Instruments

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Hi brandhilton,
All the LED's should not be turning on. I've got a couple of troublehsooting steps for you:
1) With the power off, disconnect all GPIB and Serial cables from your 232CV-A, and double check the DIP switch settings. Be sure to toggle each one.
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