All mail accounts offline when disconnecting from HMA pro

Im using Airport Extremes WLAN for internet access.
Every time I disconnect from HMA! VPN Pro , secure internet encryption application, all my mac mail accounts go offline. All available SMTP servers including gmail smtp server which according HMA Helpline is whitelisted , are all off-line. No way to bring them back alive again.Cant send or receive any email. Quitting HMA and reloading mail doesn't work. It drives me nuts. Support from HMA is poor. They say to use gmail smtp servers instead any others because they are "whitelisted". but even gmail is steadily offline. Tried to change ports as suggested in their troubleshooting section- without success.
Only thing that does the trick is to switch to my iPhone's personal hotspot. But switching back to WLAN again sets all accounts offline again.
Another workaround is to restart the complete system 10.8.5 and not log on to HMA which is quiet a nuisance. AS soon as I log in I can't send email again through mac mail program (which according HMA's support section "is normal"-). Logging on to HMA must doe some nasty thing to the WLAN settings in the background which I can't figure out. So far I have not received any solution to this nuisance from HMA.
Anybody out there having similar problems and possible solutions?
Help is very much appreciated!!

Here's what i did, I had the same problem. Go to the finder/go/computer/yourname/library/preferences. move the file com.apple.mail.plist to the trash bin. But before you do this copy all the info on your account for your isp. Such as user name,password , incomming server, and outgoing server info. This worked for me. Good luck
John

Similar Messages

Mail takes all mail account offline. I have duplicated this twice now. Let see if we can solve this.

I see others have had this problem but I do not see a solution. Simply put mail takes all accounts offline. The user is unable to return them to online status. Logging out or restarting will not allow the reenabling of the accounts. It takes deleting some of the files associated with mail and re entering the accounts info. I have seen this happen only when I have high date rate incoming internet traffic and mail attempts to retrieve the mail and it may take a few times. I download quite a few linux dvd isis so at time my bandwidth is full. This is when it has happened every time.
Even after the traffic has ceased mail is unable to connect. I ran disk util to see if there was a permission problem. I disabled the firewall to see if something changed there. Now note only mail seems affected i.e. internet usage is not. I tried pinging the smtp server no returns.
PING non-de-p14-imap.mail.me.com.akadns.net (17.151.226.82): 56 data bytes
Request timeout for icmp_seq 0
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2
--- non-de-p14-imap.mail.me.com.akadns.net ping statistics ---
4 packets transmitted, 0 packets received, 100.0% packet loss
traceroute to non-de-p14-imap.mail.me.com.akadns.net (17.151.226.82), 64 hops max, 52 byte packets
1 192.168.10.1 (192.168.10.1) 0.589 ms 0.298 ms 0.232 ms
2 * * *
3 dtr01olvemo-tge-0-2-0-19.olve.mo.charter.com (96.34.52.217) 13.574 ms 12.964 ms 12.181 ms
4 bbr01olvemo-bue-5.olve.mo.charter.com (96.34.2.16) 13.945 ms 15.636 ms 17.989 ms
5 bbr02chcgil-bue-2.chcg.il.charter.com (96.34.0.12) 26.860 ms 23.622 ms 23.886 ms
6 prr02chcgil-bue-5.chcg.il.charter.com (96.34.3.122) 19.154 ms 18.771 ms 19.307 ms
7 17.1.148.17 (17.1.148.17) 18.822 ms 17.895 ms 19.729 ms
8 17.0.148.75 (17.0.148.75) 64.609 ms 63.703 ms 67.025 ms
9 * *
What files contain the config data for mail? The plist file?
Before I forget this is a macbook pro running 10.9.3 OS X Mail is Version 7.3 (1878.2)
connection doctor says mail was able to connect to the internet( notice trace route appears okay) but then complains the servers are unreachable.
Any thoughts, things to try etc.?

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

All Mail Accounts Offline

All my IMAP accounts have gone offline and hence I can not recieve any messages on my MAC. However, I am able to send mail and the connection doctor shows SMTP as online ( Green Dot), whereas all IMAPs as offline ( Red Dot). Accounts include Gmail, Yahoo, Hotmail, Mail.com and iCloud. I have been facing this problem for 4 to 5 days.

Hi - I have the same problem but it re-occurs every day. It seems to happen after the mac goes to sleep. It's really annoying as I have to restart mail 3-4 times a day and each time I restart it it works fine. I have several email accounts - mostly gmail accounts - looks very similar to the screenshot above in that the IMAP's have red dots, the others green. There are also accounts in there that I don't have anymore which is strange!
Any help would be appreciated as this is driving me nuts!

Mail accounts offline when Mail is first launched

After upgrading to 10.6.2 (both computers), when I launch Mail, all of my accounts are offline with the little triangle next to them. If I click on "Get Mail" I can connect and download my mail. Quit and re-launch, and I'm back offline. Both of my Mac's are connect wirelessly, if that matters. This is getting old.....

Here's what i did, I had the same problem. Go to the finder/go/computer/yourname/library/preferences. move the file com.apple.mail.plist to the trash bin. But before you do this copy all the info on your account for your isp. Such as user name,password , incomming server, and outgoing server info. This worked for me. Good luck
John

All Mail accounts offline since upgrade to OSX 10.9.5

All my Mail mailboxes went offline a little while after upgrading to OSX 10.9.5 and Safari to 7.1 yesterday. Still have internet access but unable to to get Mail up and running.

I have the same issue with Mac Mail after upgrading to Mac OS X 10.9.5 Mavericks & Safari 7.1.
When I use hotmail via the webmail service outlook.com I have no problem to receive and send e-mails.
Also if I use MS Outlook 2011 e-mail cliënt, I have no problem at all with to receive and send e-mails.
The conclusion is that the problem is with Mac Mail app.
Maybe a tip to mail directly via the webmail service or the website of your ISP.

All Mail accounts offline and won't come back

Suddenly this morning, all accounts (4) on my main, desk, computer went off line. Nothing I do brings them back. I've reset all login credentials and am out of ideas.
- I've checked with my ISP and they find nothing wrong
- other emails in our domain still working
- in fact, the mail is coming in on my other devices -- iPad, iPhone, Air, etc. (so it's not the server, clearly)
I'm left to think the Mail app on this one computer has something wrong.
Anybody know anything I can do?
Running 10.6.8 and Mail ver 4.6
Please help!

Thanks!
Seemed the answer was to disenable each account in Preferences, then click Enable This Account back to on. Each one in turn came back on line. Also found the problem in another computer in the office and it worked to bring that one back also.
Much appreciated.

Only one signature for all mail accounts very limiting

while the iphone is a very cool tool, i'm using the iphone for personal and work email,
and i find it very limiting that there is only one signature possible for all mail accounts.
standard, we all found out is written "written on my iphone" or something like that.
i always thought it was very dorky when i read that from blueberry users last year, (as if i'm interested that someone reads and writes his work e-mails from a mobile)
so, lets stop pretending it is cool to mail from the iphone, but just do it with all functionality it should have.
like having multiple signatures for example with work signature when i'm working, and personal signatures when not
meanwhile, can you (apple support) please help me loose less time when i want to erase my work signature every time i want to e-mail personally by adding functionality like "selecting bulk" and "cutting" (and then allowing to copy and paste while you're at it) to your sdk, Pronto please!
thanks!
anyone agrees? please follow up. maybe it helps speed up the improvement..

Once you sync your mail accounts with iTunes the first time, you can turn that off in iTunes. You don't need to do that anymore, unless you make a change to the account. It only syncs the settings. You can reset the sync history after deleting the accounts from your phone and then do another sync. That should correct the problem. I'm not as familiar with Mac computers, but maybe someone with a Mac can help a little.
Hope this answers your questions.

Mail account offline in non-admin logins

We use multiple logins on the computer and have multiple email accounts.
One email (POP) account is set up for our children and seems to work under the administrator's login. However, the same account is listed as offline when checked from other logins.
Any ideas?

Not sure what you mean. Is it that you haven’t tried to take it online (i.e. Mailbox > Go Online), or that it goes offline again by itself when you do that?

HT5934 With the new ios7 my every time I receive hotmail it shows all mail as unread when it has already been read

With the new ios7 my every time I receive hotmail it shows all mail as unread when it has already been read

I have the same issue with a non-hotmail POP3 mail account. Must be a bug in iOS7 as it worked without a problem in iOS6.
The funny thing is that if you select "Edit (upper right corner of the screen)/Mark All" there is no "Mark as read" choice here, it reads "Mark as unread". So the built-in Mail app knows that the messages has been read. (Note that I use a non-English iOS language setting, so the actual labels may differ).
And the next funny thing is that only the really unread mails (new ones) are marked with the ussual blue dot.
I have already sent a feedback to Apple about it.

How to acivate autoresponder on all mail accounts on iPad? Any tips

How to acivate autoresponder on all mail accounts on iPad? Any tips

Actually, Yahoo is Imap (as is google). but the point remains - if you are using a pop account, you need to delete the mail from each device.(pop is basically a one way system). If you have an imap account, changes you make of one device are communicated to all your other devices.

When printing from my Mac all of a sudden when printing from IPhoto the picture is really dark. The test page off my HP color laser jet is just fine. It is not the printer although older. All of sudden it does not want to print correctly.

All of a sudden when printing from my desktop Mac in IPhoto the printout comes out black. My colors are fine on my HP color laser printer. I have printed many times and now all of a sudden it is not printing. A test copy from my printer comes out fine. I really think for some reason something has changed just in the last few days. Just communication with IPhoto and the computer.

As long as your cartriges are full, put a photo on you desktop, highlight it , click COMMAND P and the print preferences window should drop down, and select your printer and photo paper.

WebStart Fails to load cached app when disconnected from internet under Apple OS-X

Java WebStart broken under OS-X
Our Java WebStart application fails to re-launch when disconnected from the internet.
Instructions:
Running OS-X 10.8 or 10.9 with internet connected.
Launch a WebStart application (e.g.. from http://www.dsuk.biz/Downloads/SmartType/SmartType2.0.19/APPLICATION.JNLP)
Disconnect from internet.
Relaunch the application either with the downloaded JNLP file or the installed desktop shortcut.
I get "Unable to launch application" error with following exception:
java.net.UnknownHostException: www.dsuk.biz
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:184)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
at java.net.Socket.connect(Socket.java:589)
at java.net.Socket.connect(Socket.java:538)
at sun.net.NetworkClient.doConnect(NetworkClient.java:180)
at sun.net.www.http.HttpClient.openServer(HttpClient.java:432)
at sun.net.www.http.HttpClient.openServer(HttpClient.java:527)
at sun.net.www.http.HttpClient.<init>(HttpClient.java:211)
at sun.net.www.http.HttpClient.New(HttpClient.java:308)
at sun.net.www.http.HttpClient.New(HttpClient.java:326)
at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(HttpURLConnection.java:1167)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect0(HttpURLConnection.java:1103)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:997)
at sun.net.www.protocol.http.HttpURLConnection.connect(HttpURLConnection.java:931)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1511)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1439)
at com.sun.deploy.net.HttpUtils.followRedirects(Unknown Source)
at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)
at com.sun.deploy.net.BasicHttpRequest.doGetRequestEX(Unknown Source)
at com.sun.deploy.cache.ResourceProviderImpl.checkUpdateAvailable(Unknown Source)
at com.sun.deploy.cache.ResourceProviderImpl.isUpdateAvailable(Unknown Source)
at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
at com.sun.javaws.Launcher.updateFinalLaunchDesc(Unknown Source)
at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
at com.sun.javaws.Launcher.launch(Unknown Source)
at com.sun.javaws.Main.launchApp(Unknown Source)
at com.sun.javaws.Main.continueInSecureThread(Unknown Source)
at com.sun.javaws.Main.access$000(Unknown Source)
at com.sun.javaws.Main$1.run(Unknown Source)
at java.lang.Thread.run(Thread.java:744)
I have reproduced with Java build 1.8.0-b132 and 1.7.0_51
Java Web Start 11.0.2.132
Using JRE version 1.8.0-b132 Java HotSpot(TM) 64-Bit Server VM
Re launching the application under Windows 7 when disconnected from the internet seems to work fine (tested in virtual Windows 7 64 bit VM under Parallels). It used to work fine on OS-X!
RANT/QUESTION
WebStart over the last two years has given me no end of headaches with deployed applications mysteriously breaking when either Oracle or Apple have made changes. So far WebStart just has not been a reliable and robust means of deployment.
Is WebStart to be taken seriously as a deployment vehicle for a commercial application or should I be looking at other solutions?
Also: How do I report bug to Oracle? Do you have to pay for support in order to report bugs?

Java WebStart broken under OS-X
Our Java WebStart application fails to re-launch when disconnected from the internet.
Instructions:
Running OS-X 10.8 or 10.9 with internet connected.
Launch a WebStart application (e.g.. from http://www.dsuk.biz/Downloads/SmartType/SmartType2.0.19/APPLICATION.JNLP)
Disconnect from internet.
Relaunch the application either with the downloaded JNLP file or the installed desktop shortcut.
I get "Unable to launch application" error with following exception:
java.net.UnknownHostException: www.dsuk.biz
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:184)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
at java.net.Socket.connect(Socket.java:589)
at java.net.Socket.connect(Socket.java:538)
at sun.net.NetworkClient.doConnect(NetworkClient.java:180)
at sun.net.www.http.HttpClient.openServer(HttpClient.java:432)
at sun.net.www.http.HttpClient.openServer(HttpClient.java:527)
at sun.net.www.http.HttpClient.<init>(HttpClient.java:211)
at sun.net.www.http.HttpClient.New(HttpClient.java:308)
at sun.net.www.http.HttpClient.New(HttpClient.java:326)
at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(HttpURLConnection.java:1167)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect0(HttpURLConnection.java:1103)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:997)
at sun.net.www.protocol.http.HttpURLConnection.connect(HttpURLConnection.java:931)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1511)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1439)
at com.sun.deploy.net.HttpUtils.followRedirects(Unknown Source)
at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)
at com.sun.deploy.net.BasicHttpRequest.doGetRequestEX(Unknown Source)
at com.sun.deploy.cache.ResourceProviderImpl.checkUpdateAvailable(Unknown Source)
at com.sun.deploy.cache.ResourceProviderImpl.isUpdateAvailable(Unknown Source)
at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
at com.sun.javaws.Launcher.updateFinalLaunchDesc(Unknown Source)
at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
at com.sun.javaws.Launcher.launch(Unknown Source)
at com.sun.javaws.Main.launchApp(Unknown Source)
at com.sun.javaws.Main.continueInSecureThread(Unknown Source)
at com.sun.javaws.Main.access$000(Unknown Source)
at com.sun.javaws.Main$1.run(Unknown Source)
at java.lang.Thread.run(Thread.java:744)
I have reproduced with Java build 1.8.0-b132 and 1.7.0_51
Java Web Start 11.0.2.132
Using JRE version 1.8.0-b132 Java HotSpot(TM) 64-Bit Server VM
Re launching the application under Windows 7 when disconnected from the internet seems to work fine (tested in virtual Windows 7 64 bit VM under Parallels). It used to work fine on OS-X!
RANT/QUESTION
WebStart over the last two years has given me no end of headaches with deployed applications mysteriously breaking when either Oracle or Apple have made changes. So far WebStart just has not been a reliable and robust means of deployment.
Is WebStart to be taken seriously as a deployment vehicle for a commercial application or should I be looking at other solutions?
Also: How do I report bug to Oracle? Do you have to pay for support in order to report bugs?

HT4628 How can I set up a standard account to auto disconnect from the wireless network upon logging out (Using Mavericks)? There used to be a setting for this in previous versions of OSX but I can't find it in the new version.

How can I set up a standard account to auto disconnect from the wireless network upon logging out (Using Mavericks)? There used to be a setting for this in previous versions of OSX but I can't find it in the new version.

How can I set up a standard account to auto disconnect from the wireless network upon logging out (Using Mavericks)? There used to be a setting for this in previous versions of OSX but I can't find it in the new version.

I sent photos out of my IPhoto library, but they do not appear in my "Sent" folder on my GMail although that mail account was in the "From" field?

I sent photos out of my IPhoto library, but they do not appear in my "Sent" folder on my GMail although that mail account was in the "From" field?

If you're using iPhoto as your email client a sent version is not created. You need to BCC yourself in order to get a copy.
The better solution is to use Mail as your email client in conjunction with Gmail. This will give you a sent copy, better access to your contacts and, if so desired, photo templates to use via Mail's stationary feature.
OT

Apple reminders do not disappear from "all" and "missed" view when dismissed from "today" view of notification center by marking the circle by the reminder. why is this?

Firstly, I really like the new reminders in iOS 7. However, I noticed that apple reminders do not disappear from "all" and "missed" view when dismissed from "today" view of notification center by marking the circle by the reminder. it requires me to take an extra step and click on "all" and then click the "x" to make it completely disappear and clear from notification center.
why is this? am i doing something from?

unfortunately, that does not address my question. your link describes how to clear the missed section of center. I know how to clear the missed section of notification center, as I said in the original question. I will re-peat my question to clarify. it is:
apple reminders do not disappear from "all" and "missed" view when dismissed from "today" view of notification center by marking the circle by the reminder. it requires me to take an extra step and click on "all" and then click the "x" to make it completely disappear and clear from notification center.
why is this? am i doing something wrong?
the behavior I would expect would be that when i click the circle on the "today" view. it would clear it out from the missed and all view so i would not have to clear in 2 areas.
I Hope this clarifies...

All mail accounts offline when disconnecting from HMA pro

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