All mail going into junk folder, 'Rules' not working

All my new email is going into the Junk mail folder, even some old emails from one folder. Plus, my Rules aren't working when I apply them.

Found out the problem lies with SpamSieve - once I unchecked it in Rules, everything's back to normal. I guess there's not a Leopard-compatible version yet, but what a great service it is.

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All mail going into spam folder

After upgrading to Lion all mail going straight to spam folder, even the addresses saved in address book. Any suggestions on how to fix?

Is the folder actually called "Spam" or do you mean the "Junk" folder?
A "Spam" folder is not part of Mail, while a "Junk" folder is.
If it is going to "Junk" then check for any Rules in Mail preferences that might be causing it. If there aren't any, try Resetting the Junk email filters in the Junk Mail tab of preferences.
If it is "Spam," then check with Gmail or whatever email service you are using that is routing it there at the server level.

Mail going into junk folder that's not junk

I have tons of emails suddenly going into my junk folder, but they are not even being marked as junk email. These are emails that used to always come in fine. It's happening to all my accounts, so I don't think it's to do with the provider, especially since one is my Mac account. Any idea what's going on?

Mail>Preferences>Junk Mail
Uncheck the 2 boxes marked below.

Incoming e-Mail (all gmail) going into "Junk" Folder

Hi...My iPad Air 2 Mail "Inbox" worked fine now e-Mails have stopped going into the "Inbox" & appear in the "Junk" Folder...I have not manually changed any settings...i have removed e-Mail account & reinstalled but still have the problem...Your help would be greatly appreciated to reinstate the "Inbox"...Cheers, CPS

DougMcNutt
Please post an image of the filter.
re :Such messages never get to my filter unless I do something like "run filters" on the junk window.
So the message is auto moved to Junk before your filters are applied.
If the message is in Junk then your filter will not work because filters only work automatically on new messages in the Inbox.
Check your filter.
It must say 'Filter before junk classification'.
Also, as in my previous response, you must set up your Junk Controls correctly, so that email addresses in selected address books are set as a whitelist. For this to apply to that particular email address, you must have that email address in a selected address book.

All mail going in Junk folder

Since upgrading to Mavericks all my mail is going straight into my Junk folder apart from a trial email I sent to myself. It seems that it is not recognising genuine mail sent from anyone other than people in my contacts.
Has anyone any idea how I can change this from happening?

Have you made any changes to the junk filter in Preferences > Junk Mail > Advanced? Try this:
1. Go to Preferences > Junk Mail, disable junk mail filtering, then enable it again. This resets the rule that governs what the junk filter does.
2. Choose either Training or Automatic mode (it doesn’t matter) and leave the other options checked. Click Advanced to see how the junk filter rule is defined now if you want, but don’t touch anything there.
3. Reset the junk filter database (Preferences > Junk Mail > Reset).

"Good" mail going into Junk folder

For the last 2-3 weeks I have started seeing my "good" mail, get delivered to my junk folder. This is mail that I've been receiving for months or even years. None of this mail is personal: some of it is from politicians, some are recipes, one was my place of employment, Macworld. Occasionally I'll send myself an email from my .mac account to my .mac account and it ends up in the junk folder. Almost everything that's going to my junk folder are emails that I have signed up for at one time or another. I'm getting "true junk" delivered there, too.
Any ideas why this is happening and what I can do to reverse the trend? Yes, I'm hitting "Not Junk."
Thanks.
Chip

Do you have two different accounts forwarded to one? That's not good.
On your wife's account, your e-mail messages are junk because they aren't hers. The best thing to do is have separate e-mail accounts. You could also create a rule to send your email into a different folder before the junk filter sees it.
In the future, please start your own discussion topic.

Mail going to junk folder is not marked as junk

I have an automated email that I get occasionally. Without exception it ends up in the junk folder. However, even sitting in the junk folder, the message itself is not marked as junk.
I've turned off all rules, and they still go to the junk folder. Any ideas?
may be relevant: the email address is a google business apps email address.

There are quite a few threads discussing this.
Google is likely moving the items into it's spam folder which shows up as "Junk" in Mail.
Since Mail did not put them there, it doesn't mark them as Junk as it has no idea why they were put there.
As Gmail is IMAP-ish, your local copy matches what is on the server. Since it is in Spam on the server, it shows up in Junk in Mail.

EMOD Emails going into Junk Folder

I created an email campaign in EMOD, targetting 330 customers. Just to be on the safe side, I also added myself as a recipient on the list. The emails went out successfully as scheduled, but I noticed that instead of the inbox my email has gone directly into the Outlook Junk folder.
The email was designed so that it is sent FROM a person's email address, but any REPLY-TO go into a generic email account for an internal team to monitor. Also, the email does not have the (bhd-bounce etc...) as this was removed by Customer Care.
Can someone please explain how I can avoid the emails going into Junk Folder? I am concerned that our customers will not see the email, or that the Response Status for this campaign will not reflect true results.
Please advise.

Hi CRMwise,
I could not understand what this means:
If you need to white list for your company the information below should help:
mail-11.crmodmail.com (141.146.155.148)
Did you follow up with Oracle to find out how to whitelist your emails?
Oracle claims that they take extra care to ensure that mails sent from their server are whitelisted. However, I guess that would not stop the individual email address mentioned in the From field from getting blacklisted.
Do share your experience how you mange to resolve this issue. Here is an interesting link I came across:
http://blog.bronto.com/2010/03/01/whitelisting-why-its-important-and-what-you-can-do-about-it/
Ady

Good mail going to Junk folder -- even Apple mail

I know there are other threads on this, but no one seems to have a resolve for it.
Mac OS X 10.6.8
Just got my computer repaired at Apple, new harddrive, new video card. So it's starting anew.
However, even my MacBookAir is putting my GOOD MAIL in my JUNK FOLDER. So it's universal on all my devices.
Why is my mail going to my junk folder. It's annoying to have to check every single piece of mail with "this is not junk" and then drag it to the IN box. And then even that doesn't work. I'll still receive the email from the same sender back into my Junk Folder.
I see a LOT, hundreds, of VIEWS for this issue, but no one is yet to resolve it.
Hope someone can solve it. Thanks

Well, let's put it this way, it was never a problem before. A new harddrive was installed on my computer so I'm starting from scratch. I have no "rules" set yet. My mail supplier is MAC --.mac, .icloud -- mail. So my provider is MAC or APPLE I guess. It's mac mail.
Everything is set to "default" right now. I followed someone else's instructions to RESET the Junk Mail. Did that.
But I don't know any other proceedures to take to stop ALL MY MAIL from going into the JUNK EMAIL BOX.
Never did that before, so there must be some setting, or not, that is causing it to do that.
I have "enable junk mail filtering" checked. The following types of messages are EXEMPT, my address book, previous recipients, messages using my full name, all checked.
Certainly "previous recipients" should not be sent to the junk folder if that option is checked to be exempt.
What's left?

How do you identify mail in the junk folder as "not junk"?

I came across this answer on the Apple support site:
Tell Mail that a message is legitimate by marking it as not junk. Click Not Junk in the banner of the message; or select the message, then click the Not Junk button in the Mail toolbar.
Unfortunately, I don't see "not junk" in the banner of the message (not entirely sure what a "banner" is, but I'm looking everywhere) or a thumbs up button on any toolbar.

CTS wrote:
I do not see that option. The messages in my junk folder do not have those buttons on them.
Then they weren't marked as Junk by Mail.
Things can end up in your Junk folder in one of three ways:
1) Mail's junk filter reviews the message and determines it is junk. It then marks it as junk and moves it into the Junk folder (if prefs set to do so).
2) An email server marks the message with spam headers because it thinks it is spam. Mail will move those messages to Junk if you have the prefs set to trust junk mail headers. It does not mark those as Junk because it doesn't know why they have the headers set, just that they do.
3) Your email provider has moved the message to the Spam folder on the server and you are using IMAP (or other server-based account). Again, Mail will not mark those as Junk as Mail did not make the determination that they were Junk.

Voice mail going to junk folder

CUCM 8.6
Unity 8.6
Outlook 2010
I have a user that is having her voice mail go to her junk folder and not her inbox like we have set up for her. Does anyone know the solution?
Thanks in advance!
Bob

Add the from address to safe senders list or disable the client-side junk folder.
Please remember to rate helpful responses and identify helpful or correct answers.

I have mail going to junk folder, that is not marked as junk

I have been using mac for almost a year and I starte dusing the mail app that comes with the os, I have sevral email accounts on it, some mail that has never been marked as junk is going to the junk folder and when i click on the junk icon it markes it as junk click on it again and unmarks it as junk then i transfer it to inbox but the next email will go to junk, this is happaning with some email from people i dont have in my adress book, and emails from twitter and facebook. is there a way i can mark certain senders as safe? for it to go into the inbox instead of junk?
please let me know
many thanks
Jason

Can't you turn it off completely?
I ave not much experience with spam/junk handling in Mail. I am not sure whether marking a mail as spam/junk it will be remembered always. There are third party spamfilters that you can install. I do not use them.
Lex

Mail Going to Junk Folder that is Not Junk

I have mail that is going to my junk folder that is not junk. When I look at the "thumb" symbol for the mail, the thumb is down, meaning that it doesn't think it is junk either. Even when I turn my "Enable Junk Mail Filtering" off in Preferences, the mail still goes to junk. No idea how to fix this. It seems like a glitch!

Thank you Nubz N. and BobHarris for your feedback on the issue. I had actually already tried resetting my junk settings in Apple Mail and had no success, and trust me BobHarris, I was not using the Junk key as the delete key.
It turned out that I had to go directly to the email source's website, which in this case was Gmail, and change my junk settings there. Apple Mail was perceiving the incoming mail as "Not Junk", but because Gmail was viewing it as junk, it was still going to my Apple Mail junk folder. I'm not sure why Gmail was viewing it as junk, as I had never clicked junk before. Anyway, after changing the junk settings there at Gmail, the filter has now been working properly again.

Why isn't junk mail going into its folder

I get a lot of spam and a few weeks ago, it went into my junk folder which pulled if off my iphone and ipad. Now the junk mail just stays in the inbox.
What is causing that or this?
Can I fix it?

Try rebuilding your mailboxes ...
Instructions > Mail (Mavericks): Rebuild mailboxes

Incoming mail going into Drafts folder

I don't have any mail rules set. I get hundreds of emails a day all going to my Inbox (or Junk). Mail from one particular sender goes into my Drafts folder so I usually miss it. How can I stop this?

Mail>Preferences>Junk Mail
Uncheck the 2 boxes marked below.

All mail going into junk folder, 'Rules' not working

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