All Mail outgoing server are offline

All of my outgoing mail servers are claiming to be offline. The connection doctor says that they are connected to the server with no problem, but I can't send any outgoing mail. I can receive mail, but cannot respond.
please help!

Just called apple support (no wait on hold! Once again, really good customer service...) and wouldn't you know it, while I was talking to the support staff, I fixed the problem myself. Then the mail specialist got online and told me to do something similar to what I had done. Here's the fix. Try THEIRS first:
Mine: Go to finder - home -- library -- preferences.
Find the file called "com.apple.mail.plist" and drag it to the trash and empty trash. Restart mail. You will have to re-enter all your account info and all your mail on your server will have to be downloaded again. I use IMAP and everything is stored, so that wasn't a big deal for me. Once I re-entered all the account info, outgoing worked again.
THEIRS: In preferences, open a new account (use the + sign in the accounts pane in "Preferences"). Give it a different name but put in all your info. See if it works. If it does, delete the other account.
Theirs is a little safer, I guess. Make sure you back up messages, though.
Good luck.

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All Mail outgoing pop servers (offline)

Help please.
All of my pop mail accounts are unable to send mail but they all receive. The accounts are with a number of different ISPs. In Preferences/Account Info all the outgoing smtp servers appear with (Offline) next to them, including my dotMac account. I've tried resetting passwords on the servers to no avail - I always get a message saying server rejected password.
I can't send anything and I'm 6000 miles from my desktop!
I'm running 10.6.2. Any ideas?
Thanks

I have the same problem on one computer (but not others using the same network)...outgoing mail...using different servers all indicate "offline". I've not been able to find way to bring the outgoing accounts "online". Because the accounts work through other computers in the house as well as for outgoing mail, I assume they are not locked. Recently software updates have not solved the problem.

Mail has stopped sending all mail. Insist that outgoing servers are offline. Have checked all setting preferences for outgoing servers including user name and password.

Mail has stopped sending all email. Says all outgoing servers are offline and server certificate are invalid. Have gone into preferences/accounts/edit SMTP servers and reentered all data including user name and password.
Have had this happen before and had to upgrade to Maverick to cure it.

So? What's your problem? BTW, you show SL as the OS, but mention installing Mavs. Very confusing.
27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10.1), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2

I updated my iMac, and my mail no longer works. It says all of my accounts are "offline". Safari is fine. How do I get my accounts back online?

I updated my iMac and now my Mail does not work. It says all of my accounts are"offline". Safari is fine. How do I get my accounts back online?

Hello there, Lynn.
The following Knowledge Base article explains and offers up some troubleshooting recommendations for issues with email acounts showing offline on Mac Mail:
Mail (Mavericks): If a mailbox is offline
http://support.apple.com/kb/PH14925
Lightning bolt icons next to mailboxes in the Mail sidebar identify accounts that are offline.
To take an account online, click the lightning bolt icon. Or choose Mailbox > Online Status > Take [account name] Online, or Mailbox > Take All Accounts Online.
If you can’t take an account online, make sure you’re connected to the Internet. If a warning icon appears after the account name, click it for more information.
Use Connection Doctor
Some mailbox names can appear dimmed if you don’t have permission to access them, such as “public” mailboxes on a server, or if the mail server is unavailable.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I have an imap account and deleted all mail from server. Once doing this all emails from my iPad -which was on a wi-fi- where automatically deleted. Fortunately these emails are still visible on my iPhone that was without connection. If I send all these e

I have an imap account and deleted all mail from server. Once doing this all emails from my iPad -which was on a wi-fi- where automatically deleted. Fortunately these emails are still visible on my iPhone that was without connection. If I send all these emails to my iCloud account - they will remain into my outgoing folder until I open my wi-fi- …BUT will they be sent when I open my wi-fi connection, or since they are no longer on my server… be deleted for ever!?

This is how IMAP works, if you delete from one device it will also be deleted in the other devices.
iCloud do not backup e-mails.

Yosemite Mail deleted all my outgoing server settings. Any way to retrieve them?

Yosemite Mail deleted all my outgoing server settings. Any way to retrieve them?

What is your email provider (e.g Gmail, Microsoft, Yahoo, Comcast, AT&T, etc...), and what email client software are you using (Apple Mail, Thunderbird, Outlook, etc)?
It's likely far easier to just Google the correct settings for your mail provider and recreate the outgoing (SMTP) settings.

Outgoing server is offline, but I can still receive email

I have successfully set up Mail 3 in Leopard, but I have one problem. For whatever reason, I cannot send email. My account is online and I am able to receive messages without incident. However, it shows that my outgoing server is offline in my account information. I am using the same/correct outgoing server. Did I overlook something when setting up my account, or is this my ISP's problem?
Thanks in advance for any help.

Ok everyone, I got my .Mac Mail working finally. It seems that there are 2 outgoing server ports. The default port is 25, but some ISP servers might block that port, so the other one you use is 587. I switched mine from 25 to 587 and I'm online and working perfectly.
http://docs.info.apple.com/article.html?artnum=305867
I hope this helps everyone else solve this issue!
Later.

Yahoo outgoing server is offline

My yahoo outgoing server is offline. I can receive messages but cannot send. Any suggestions??

Troubleshooting Apple Mail
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My iMessages stopped working on my iMac but still works on my ipad. it is telling me all of my contacts are offline on my mac but on my ipad it all works fine

my iMessages stopped working on my iMac but still works on my ipad. it is telling me all of my contacts are offline on my mac but on my ipad it all works fine

Hi...
With iMessages open on yuour iMac, from the menu bar top of your screen click Messages > My Status
You can select Off or Online as necessary from there.

All of my Outgoing Servers are Offline in Apple Mail

I'm using a Macbook Pro running 10.8.4. I've been using Apple Mail with four separate GMAIL accounts and haven't really had any issues until today. Suddenly, all four outgoing servers (SMTP) are offline. The incoming servers are fine. When I run the mail connection doctor, all the SMTP accounts say:
"Could not connect to the SMTP server. Check your network connection and that you entered the correct inforation in the Account preferences. Also verify that the server supports SSL. If it does not, deselct the "Use SSL" checkbox in the Advance tab of Account preferences."
Thinking this was a strange message (since nothing has changed on my accounts since yesterday), I attemped unchecking the SSL checkbox to no avail. I also went through and re-entered my gmail settings. Also, the fact that ALL FOUR of my accounts are offline is rather suspicious. I've done a bit of googling, and tried changing the default ports with no success there as well. Anybody have any suggestions?

Do not worry i have exact the same when saying offline and have no idea why this was on yesterday but today this gone by itself now so im sure u be ok next day or so.....gudluck

Mail Outgoing Server almost ALWAYS offline (ATT internet)

I realize this is a common issue (Google efforts were made before posting this), but solutions seem to be elusive. I have ATT internet (Uverse), and my Mail 4.5 outgoing emails won't go. They "spin" in the outbox for up to an hour before something clicks and they go.
ATT outgoing port is supported to be 995 with SSL. That's what I have set. Incoming port is supposed to be 465, but that's irrelevant here (because mail arrives fine, it's sending that's an issue, and because Mail allows you to specify the outgoing server port, but has no comparable entry for incoming server port anyways).
I can send mail is I use ATT webmail; it's Mail 4.5 that fails. Right-clickng on the ATT server in Mail shows that Mail regards that server as "offline."
Emails I want to send will, as previously stated, eventually go through if I let them sit for an hour in the outbox. That's no good for time-sensitive business, of course, and Apple's glitch with offline outgoing mail servers is quite famous.
Ideas? Fixes?

Akicita wrote:
I realize this is a common issue (Google efforts were made before posting this), but solutions seem to be elusive. I have ATT internet (Uverse), and my Mail 4.5 outgoing emails won't go. They "spin" in the outbox for up to an hour before something clicks and they go.
ATT outgoing port is supported to be 995 with SSL. That's what I have set. Incoming port is supposed to be 465, but that's irrelevant here (because mail arrives fine, it's sending that's an issue, and because Mail allows you to specify the outgoing server port, but has no comparable entry for incoming server port anyways).
I can send mail is I use ATT webmail; it's Mail 4.5 that fails. Right-clickng on the ATT server in Mail shows that Mail regards that server as "offline."
Emails I want to send will, as previously stated, eventually go through if I let them sit for an hour in the outbox. That's no good for time-sensitive business, of course, and Apple's glitch with offline outgoing mail servers is quite famous.
Ideas? Fixes?
I think you got the incoming and outgoing ports reversed. I think incoming is 995 and outgoing is 465.
http://www.att.com/esupport/article.jsp?sid=KB401570&cv=803&title=Whatare+my+email+server+settings+%28i.e.%2C+POP+andSMTP%29%3F#fbid=pu-ninn1tqW
Message was edited by: BobTheFisherman

Outgoing server is offline. Help??

I have just set up my gmail account on my mac email
my outgoing server is showing as offline
can you help

Hello,
In Mail's Window menu item, choose Connection Doctor, does that report failed for smtp?
Modt likely the port or authentication method if nuser & Password are correct... sometimes the user ID is JohnDoe, other times it needs to be [email protected]

Mail Outgoing Server

I have all my mail on my Touch now, but I cannot send any messages. It says my outgoing server isnt correct. I checked my mail settings to get it, and I put it in correctly.
Any suggestions?

Try deleting the account from your iPod (Settings> Mail> *your account description*> Delete Account). Then reset your network settings (Settings> General> Reset> Reset Network Settings).
Then re-add the account with the settings listed here: http://www.apple.com/support/iphone/mailhelper/
Message was edited by: Jefe Tapa

Mail outgoing server choice not sticking

I've got Mail set up to only use one outgoing server (or a default server), but it is not abiding by this and instead wants to default to my iCloud outgoing server. Does anyone know how to clear this issue and get things working correctly again? Also, the default server that I want to use (and was using just fine until this problem began) is for an Exchange account.
Thanks

Please follow these directions to delete the Mail "sandbox" folder.
Back up all data.
Triple-click the line below on this page to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
Log out and log back in. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

Mail, outgoing server shut down, incoming mail is working

I can't send mail. When sending, I get a message that outgoing server is shut down. I have no problem receiving mail.
I installed Mountain Lion a few days ago (on my MBP), dont know if there is a connection?. I have the same problem
on my iMac. I have not installed Mountain Lion on the iMac. I called the provider (telia). The say they don't have any problem.
I connected to web mail and sent mail from there. It worked.
I would be grateful for suggestions how to find the problem.
Thanks in advance!

How is your Mail preferences set up for outgoing? Port 25? No authentication? SSL checkbox not checked? And I assume you mean that you can send email when you are at home when your computer is affiliated to your wireless router, not that you specified 192.168.1.1 or whatever as your smtp server in Mail's setup. If your outgoing mail server is through an email account provided by your ISP, they frequently do not require authentication because they can authenticate on the fact that your IP address belongs to their pool of IP addresses -- when you are at home. But when you aren't home, then you are trying to relay mail from a "foreign" IP address through their server -- and if the mail isn't going to one of their accounts, they block those, otherwise every spammer in the universe would be relaying spam through their servers. I would try changing your outgoing mail config to port 587 with username/password authentication and SSL checkbox checked. I would try similar changes on the incoming side, SSL checked and port 993 if imap or 995 if pop -- if you leave it 143 or 110 without SSL then your incoming mail traffic, including you sending your password, is done "in the clear." The SSL settings should work whether you are at home or on the road. If they don't work, contact your email provider and ask them how to set up a common configuration that works from home and anywhere else.

All Mail outgoing server are offline

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