All message gone after turn on the handphone and p...

Question

The day before yesterday, when i was listening to music using my N97 phone. It run out of
battery and it automatically turned off. After i came home, i charge it using my power
cable and turned it while it was charging. Then i leaved it alone until few hours later
it was fully charged and i found a message received from my friend. When i opened it, i
found all my messages are gone. including those in INBOX, OUTBOX and old messages in "My
Folder". I also checked the phone memory and only 1K of data left as messages.
How could that be happening?
After that I tried to synchronize the messages back from my old phone, N73, since most of
the old messages are transfered from it. I used the same way as I did last time when I
transfered the messages, contacts and calendar entries, which is, go to N73 Menu -> Tools
-> Transfer -> Phones -> My N97, Options -> Edit, choose Sync data as Text Messages. then
back and Options -> Synchronise. After a while, it shows that 1000+ messages are
retrieved to the N73 phone( which is weird because it should send the messages instead of
retrieving). Then when i check out messages on both phone and found out that 2 messages
are transfered to the N97 INBOX which are the last messages in the INBOX and 2 messages
are transfered to the N97 Outbox which are the last messages in the OUTBOX too. But the
rest are not transfered. Then I check out my N73. and found out that most of my messages
are gone except less than 5 text message, few MMS and some Bluetooth files(which should
not exist in the OUTBOX because I usually delete it after successful transfer the files)
exist.
This is also ridiculous because I did the same action for synchronizing phones before
with exactly same setting and that one working fine. But this one most are missing. Even
if I did some setting wrong, I should lose all the messages instead of most but few left.
And most weird part is that some files that did not exist in my OUTBOX before exist in it
now.
Can anyone tell me how to recover those lost messages? Or give any explanation about
this? THANKS!!!!

Answer 1

OK, here are more specific instructions:
1. Open Finder (double-click the Finder icon in the Dock).
2. On the left side of the resulting Finder window click on Applications.
3. Double-click on "Image Capture".
4. Follow the instructions above.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP