All music and video lost

Hello everyone,
I'm new here so apologies if this has already been posted before.
Problem I have is that I have gone from having 3500+ songs on my iPod touch to just 66 and I have lost 7 videos too.
I have not connected my iPod to a pc for around a year and have not changed any setting etc that may have caused this. I have called apple for support who told me to reset all settings from the settings menu and also to try and reset by holding down both the on/off switch and circular switch but neither have worked.
Can anyone help me get my music back? Some of it is no longer on my pc so if I can't solve this I'm about to lose a lot of moneys worth of music.
Hope someone has the answer.
Cheers
steven

Seems strange that this could happen out of no where.
Just checked iPod details and it still shows that I have around 20gb of used memory so it must be on there somewhere?
Just need to find out how to find it

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