All music disappears from iPhone 5 when managing manually

I have an iPhone 5 running iOS 8.2, and a MacBook Pro running Yosemite 10.10.2, iTunes version 12.1.50.
I have my iPhone configured to manage my music manually. Recently, while moving an album from my iTunes library onto my iPhone (phone physically connected to the computer), all the music stored on my iPhone disappeared. Surprised and frustrated, I began the task of moving the albums I wanted over to my phone. The music transferred fine up to a point, and then all music on my iPhone disappeared again (i.e., nothing shows up in the Music app). I also noticed that the "other" category in the memory usage bar was suddenly very large... many GBs.
Things I've tried so far:
Uninstalling and re-installing iTunes
Restoring iPhone to factory settings and then restoring apps from iCloud backup.
After doing the above, I still get the same behavior: after transferring 4-5 GB of music, it suddenly ceases to be visible to the Music app on my iPhone, and the "other" memory category is huge. The only way I've found to reduce the "other" category back to a normal size is to restore my phone to factory settings, which is frustrating.
I'd love to once more be able to move as much music as I want onto my phone without it all disappearing on me. Any thoughts would be much appreciated.

I'm going crazy here! I open my iPhone and all my music is gone! It's showing up as if it's there but when I go to play it the music is gone. I tried to reload everything and it will show up but then for some reason it starts to delete on it's own. Have all the recent updates.

Similar Messages

Purchased Music disappear from iphone and i must download it again.

I purchased Music from itunes in my iphone. After 3-4 it disappear from iphone. I always must download it from itunes. Help Me Please.
*I not good for english *
Iphone 5 ios 8.1.1 Thanks.

Not long ago my wife signed on to my Apple ID so she could get some of my songs. Maybe that has something to do with it? I double checked that my apple ID was the one that purchased the songs and is the current ID signed on to my phone. Also, just to see if it made any difference. I signed out of my ID and signed back in, now all of the songs that were listed and needing to be downloaded are gone completely. I went to iTunes and they are showing as purchased but not able to download. any suggestions?

All podcasts disappear from iPhone whenever I sync with iTunes

I have a very annoying issue whenever I sync my iPhone with iTunes.
I download all podcasts on the iPhone directly, never in iTunes. But I still want to sync music etc. with iTunes.
I have not checked the checkbox for sync of Podcasts in the Podcasts tab, but everytime I sync the iPhone, all podcasts on the iPhone are removed. Why is this? This is not very consistent with how the rest of sync works, I have also left sync for Applications unchecked, and this does not result in all apps disappearing from the iPhone.
Has anyone else experience this?
Btw, I am using iTunes on WinXP, at work...

Hi,
Try resetting your Sync Services. See here to reset your sync services.
Let us know how it goes.
Best wishes
John M

IPhone glitch: Music disappears from iPhone...

For reasons unknown to myself, music has disappeared from my iPhone. I set up iTunes to look for an external hard drive for my music. So, whenever I want to play my music through iTunes, I plugged in my external HD first, and then launched iTunes. This has worked fine for a long time. Then one day, I noticed an iTunes folder on my MacBook Pro's local hard drive that contained ALL of my music. The whole point of my putting my music on an ext HD was to free up my laptop hard drive. Simple enough, yes? Common choice? Yes.
I recently changed my preferences in iTunes to NOT copy music from my iTunes Library after noticing that my entire music collection was being copied to my MacBook Pro's hard drive. Since then I've noticed music disappearing from my iPhone. Is this because of my preference change? Any ideas?
Thanks in advance.

My mistake. I think it's a problem with iTunes and not the iPhone. Music that I had added to my iTunes library has mysteriously disappeared.

Music disappearing from iphone 6

I have an iPhone 6 128 GB. I went to put some music on it via iTunes and my macbook pro 13. I do not SYNC, I manually manage my music files. I noticed a large portion of my songs has been removed from my phone. When I plug my phone in and click on my device in iTunes, and then click on the music folder it shows all the songs to be there still, but they are not, when I click on them the ! appears as the file can't be found since it isn't on my device. After researching this problem it seems there are no answers yet as to why this is happening, and so far the only solution was to erase all music off my phone and start re-adding it. So I did, a little annoying, but hey that's life. Problem is, I encountered a whole new issue.
I had my phone plugged in and was manually adding music to it, I had the music open so that I could see when the Artist/songs were added to the phone and to make sure it was adding everything properly. I took it very slow. One artist at a time, wait until all is downloaded and move to the next. I got around 962 songs added successfully, and right as I was adding Billy Joel the screen flashed and in a pink lettering it read
No Content
You can download music from the iTunes Store
and it shows that I have no music on my phone, however, when I click on my device in iTunes and click on the music folder it shows them to be there, this time when I click on those tracks they play instead of showing the !. What is going on? When will this problem be addressed and fixed? The sole purpose of having a 128GB phone was to have a single device for phone/music and now my music is disappearing for some reason. Thanks in advance to all those who are more knowledgable than I am, that will help resolve this.

just as an update, I removed iTunes 12 and re-installed it, everything was working great, for like 1000 songs, I was some where in the C's of my artist when the screen flashed to the home screen, and when I opened up the music app it gave the same No Content Message. Perhaps this is just a faulty phone?

Music disappearing from iPhone after iTunes Wifi Sync

I have an iPhone 4S and a Mac Mini (2010). On four or five occasions since upgrading to OS X 10.8.2 and iOS 6, after a wi-fi sync, all or almost all of my music has disappeared from my phone (sometimes the most recent podcasts remain).
Simply syncing again (over wi-fi or USB) doesn't fix it. To fix it, I need to uncheck "Sync Music" and "Sync Podcasts" on the Mac, sync, recheck them, and sync again. Then it works for a while.
Additional context: like others, I've been experiencing other issues with wi-fi sync since installing iOS 6. In general, I can't initiate a sync from the phone, either manually or by plugging it in. I can sync from the Mac, but sometimes the Mac becomes unable to find the iPhone on the network. Turning off wi-fi and turning it back on again seems to fix this and allow the Mac to initiate a sync.
Shortly after installing iOS 6, I restored the iPhone and set it up as a new phone, hoping that would fix the sync connectivity problems (it didn't). More recently, I restored from backup. Didn't help.
Is anyone else experiencing the disappearance of the music? Any suggestions? Is it likely to be an iPhone problem or a Mac problem?
Thanks
Ben

The exact same problem has been happening on my iPhone as well. Very irritating. Drives me mad.
Although unfortunately I don't have a solution, I would like to ask you something. When you were setting up your iPhone, did you choose to restore from iCloud so that your iTunes purchased musics would fly into your decive?
The reason I'm asking this is that in my opinion, a conflict happens when making a Wi-Fi sync about deciding music storage so that an erase happens by itself. And it's probably a corner case so that it doesn't happen every time.
Also, as a side note, all the countless times I Wi-Fi synced my iPad, which was not iCloud restored, nothing like this never ever happened.

Purchased Music Disappearing from iPhone?

My purchased music randomly disappears from my iPhone 6 (16GB). This happens to some songs, not all.
Details:
I purchase music from iTunes directly from my phone.
These are songs that I have had for months.
Go to play them and they are gone.
I go to the store and repurchase (download again).
Why are they randomly disappearing?
Very frustrating.

I'm having the same problem. Albums/songs that I've purchased on my iphone5 through iTunes keep disappearing from my music library. When I switch on the 'show all' setting in the iTunes and App store settings I can see it there again and download from the cloud, but it's still a pain in the *** having the keep re-downloading music that i've already downloaded! It only ever seems to be the last album I purchased that it happens to, and there doesn't seem to be any pattern to when or why it disappears. I thought maybe it might be to do with the overnight backup process, but my phone backs up every night when I plug it in to charge and the music doesn't disappear every night! It seems completely random. I go looking for a particular song and it just isn't there anymore. I've scoured the net but can't find a reason why this is happening.
It's an iphone5 on ios 8.0 Anybody got any ideas?

Can't get music deleted from iPhone when syncing

I had a computer crash and had to restore all music from backup drives, iPods and iPhone.
I built my iTunes library back and am ready to sync again with my iPods and iPhone.
There's no problem with the iPods.
All music that was on there is automaticly deleted and the iPod syncs perfectly with the new built library.
With the iPhone though it's not working.
On the iTunes screen I can see there's no music left.
But after syncing the music always seems to come back and can't get removed from the iPhone.
I sync the iPhone by selecting the playlists.
So on top it says 0 music gets syncronised when I haven't selected any playlist. On the bottom of the screen there's no music and the iPhone seems almost empty.
That's good, as I want the new library to be put on the iPhone.
But after syncing I can see there are no playlists on my iPhone anymore, which is correct, but the music itself stays on the iPhone.
I don't know what's happening.
Usually when I select some playlists or unselect others, this affects the syncing of the titles immediatley, putting songs from the selected playlists on the iPhone and deleting the other ones.
But now it's very strange.
The playlists are deleted or added the way I want them to be be, but the music itself stays on the iPhone, always giving me the notice that there's not enough space on the iPhone.
I just can't see what's happening. I've been doing this without any problem for such a long time.
But now it doesn't make sense to me.
Looking at the screen after not selecting any playlists, there shouldn't be any song synced to the iPhone.
That's what I also see on the bottom of the screen. But when clicking on syncronising, after a while it's full again, meaning no music is erased form the iPhone.
Can anybody help me with this?
Thanks.

I'm sorry, I tried but it didn't work well enough.
I have two screens and when I take screenshots, the picture of the iTunes screen is too little to make sense.
I'll try to explain what I'm doing now.
I only selected one playlist, containing 27 songs.
When I syncronize it says there's 52 GB free space, which is almost everything.
There's almost no audio. that's good as it's only about 27 songs here.
So far so good.
The thing I had to look for, 'On this phone' is not on top of the page, but on the left my iPhone appears as a device in the menu.
When clicking on it I can see Music, Films, TV shows and the one playlist I syncronized.
Films and TV shows are empty, in music only the 27 songs appear.
Still so far so good.
But then when I click on synchronising again all of a sudden it's filled with audio again for 52 GB.
There's almost no free space. However there's still only one playlist with 27 songs marked to syncronize and in Music I can still only see the 27 songs.
After a while it jumps back again to 52 GB of free space with almost no music.
The thing is it looks good on the iTunes screen.
The iPhone appears to be almost empty and in Music I can only see the songs of one playlist.
On the iPhone itself though all the music is still there.
So there's no correllation ibetween what iTunes is showing, almost no music, and what my iPhone itself is showing.
I just can't get rid of the music that was still on my iPhone before I had a computer hard drive crash.
I want to get rid of the old stuff on my iPhone, so I can sync it again with the new music library I created.
Do you think it's possible that it's something to do with iCloud or things like that?
Is there no other way to empty my iPhone from all the music and afterwards sync it again, without losing all the other stuff?
I'm using iPods from the beginning, having a big music library of 40.000 songs.
I never had a problem like this, though I'm very used of suncing iPods with certain playlists, artists etc.

Music disappearing from iPhone

I have a number of albums that disappear from my iphone every time I sync it, unless I have the sync set to manual for music. It's the same albums everytime, plus the same tracks from one more album.
Why do these albums keep disappearing from the phone even though they stay in itunes, they are checked, and sync quite happily manually?

if you are doing automatic syncing, you have to have those songs in a playlist and have that playlist setup to sync in order for them to stay on the iPhone.

All Contacts disappear from iPhone -- temporarily

I have a recurring problem with my iPhone which occurred under 3.0 and now under 3.1, and even after a "restore as new phone" and replacement of the SIM card: occasionally, I'll go into the iPhone Contacts app and it will be empty -- no contacts at all, even if they were there minutes earlier. They eventually reappear after a reboot (without my doing any kind of "restore" -- I sync my contacts wirelessly over MobileMe). Yesterday, for example, I opened up my Contacts app to make a call; the contacts were all there, and I tapped on a particular contact to call him, and instead of his contact details being displayed, all my contacts disappeared. i rebooted and they reappeared.
I have asked about this at the Genius Bar and the Genius said it was happening because I was in an area with no cell signal, and that since I sync wirelessly with MobileMe, my contacts will disappear when I have no cell signal. However, that doesn't make sense, since my contacts do not disappear when I put the iPhone into Airplane Mode (in which case by definition there is no signal) or when the phone actually displays "No Signal" at the top of the screen. And when it happened yesterday, I had 5 bars in the signal display.
So I have several questions:
(a) has anyone else experienced this?
(b) does anyone have any ideas on solving it?
(c) does anyone think the Genius Bar explanation makes sense?

I am facing the same problem. my Contacts names disappear . Phone number is what just remains.
However I do not think it is a Genius Problem. OR it is not even a problem of no cell phone coverage.
Problems like these are usually OS Problems. So I think 3.1 is with full of bugs.
2) I dont know how to solve it. looking for soultion

All music gone from iPhone

Posting this for a friend:
My friend used to sync/backup her iPhone on a work PC. She now longer works there and has no access to this computer.
She has bought a MacBook and plugged in her phone to sync it and it wiped everything.
How hosed is she?
Is it possible to somehow recover the music? Or is it totally and utterly gone?
Ta.
Ant.

She is going to have to contact iTunes support, explain the situation, and request that they add the lost iTunes content to her iTunes download queue. Tell her to make sure her computer is authorized: iTunes>Store>Authorize this Computer.
http://www.apple.com/support/itunes/contact.html
If she were in the US, she could simply re-download her purchased content to her new computer. It's a new feature of iTunes/iCloud, but only live in the US right now. Will go live for everyone else this fall.

HT1202 The manual mode to transfer music to my iTune from my iPhone does not work as described. When I click on Manually manage... it displays the warning message that all music on my iPhone will be erased and replaced by iTune music.

The manual mode to transfer music to my iTune from my iPhone does not work as described. When I click on Manually manage... it displays the warning message that all music on my iPhone will be erased and replaced by iTune music.
How can I transfer my music to a second computer iTune?
Thanks,

See this user tip
Syncing iPhone to a "New" Computer or replacing a "crashed" Hard Drive

How do you stop synched iTunes music disappearing from my iPhone 5?

I have about 35G of music on my iTunes on my iMac, a good % of it having been purchased on ITunes. The music sync setting for my iPhone 5 is automatic / everything.
For the past couple of months, I've been noticing music disappearing from my iPhone when it's offline (eg on the plane, when I listen to my music on my iPhone the most). Such music would come back as "in the cloud" when I regain wifi / data access. I would then download them onto my iPhone again. And then they would disappear again! How can I stop such annoying behavior? Does switching music sync to manual help? Thank you.

Hello claire267
In the Messages app, in the drop down menu go to Messages > Preferences. Once there click the Accounts tab and then remove the iMessage account and that will stop all messages associate with your phone number from showing up on your computer.
OS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
Thanks for using Apple Support Communities.
Regards,
-Norm G.

I have 100 songs on i pod touch. But when i connect it to itunes it only showed 44 songs. What is actually happening and how to fix the problem so that all music in my iphone can be seen in my itunes

I have 100 songs on i pod touch. But when i connect it to itunes it only showed 44 songs. What is actually happening and how to fix the problem so that all music in my iphone can be seen in my itune

If they are iTunes purchased music then go to Settings>iTunes and App Store and turn off Show All.
Next
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.

Im trying to put music on my iphone. when i click music all it says is "itunes match is on" and only lets me click a box that says "sync voice memos" what do i do

Im trying to put music on my iPhone, when i click music all kt says is itunes match is on and has a box for me to click sync voice memos nothing else what do i do

Correct. When you purchase devices, they would have stated the OS they needed to work, on the box. This can be overlooked, but it is very important to check when purchasing.
You current OS, is so old, that they technology build into the new devices, is not something your OS understands. It didn't exist when your OS was created, and therefore you need to upgrade the OS to work with the newer technology of these devices.
10.6 software is not downloadable. You must purchase a DVD disc. You can order it from the on-line apple store
- http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard.

All music disappears from iPhone 5 when managing manually

Similar Messages

Maybe you are looking for