All my CS4 apps crash on launch
I've been running OSX Lion for about a week now with pretty well no problem (except for the Java runtime issue but got around that pretty quickly).
I was happily using Fireworks this morning, closed and restarted it so I could use a font I'd just installed, and found it was crashing immediately upon launch - almost straight after I clicked the dock icon, it would close down again and the crash reporter would appear.
I thought at first that it had to do with the font I'd just installed - so I trashed that and rebooted my mac for good measure. Made no difference. I then tried the other apps and found that none of them were working any more - same thing happening, they'd crash straight after launching. Next thing I tried was creating a new user account to see if this was something to do with my profile, but the same thing happened under a new account as well.
At this point I've pretty well accepted that I'll have to take the time to uninstall/reinstall the suite, but just thought I'd post here to see if anyone else had any ideas before I go that far? I'm also a little concerned about licensing - the uninstaller says that you should deactivate your license before uninstalling the product, but to do that you have to launch one of the apps, which obviously I can't do. I don't want to get stuck with an un-activatable re-installed copy of CS4.
So, any ideas?
Cheers!
nb: I can provide the contents of the crash report if needed.
Hi Bob, thanks for the reply.
While interesting, the information in that article mostly pertains to determining which specific function within the application is causing the crash - which would only really help if the app was launching in the first place and I could avoid using that function
However, I have just had a bit of a breakthrough. I was going through each CS4 app comparing the crash threads for each. I got to Bridge (which I normally never use) and found it launched successfully. Now, the rest of them are launching normally too I'm guessing Bridge works a little differently to the other apps as it probably doesn't have to load so many components to deal with graphics drivers etc. After launching successfully, it corrected whatever condition was causing the other apps to crash.
Very strange, but I'm happy I'm back up and running without having to dig out my install discs
Cheers!
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http://support.apple.com/kb/ts1702
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Signing out and back in does not fix CC apps crashing on launch problem.
I have installed Illustrator CC, Indesign CC, and Photoshop CC. All three of these crash upon launch. Sometimes they go unresponsive during the loading screen, sometimes they get past that but crash within seconds before I can even try to use it. I'm running Mac OSX 10.7.5, and I still have the CS6 versions of these programs installed. I've tried signing out of Creative Cloud and signing back in, like Adobe suggests, but it doesn't help the issue. I've also restarted the computer, but that didn't help. Any other ideas? I would really appreciate any help!
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Date/Time: 2013-11-22 19:22:56 -0500
OS Version: 10.9 (Build 13A603)
Architecture: x86_64
Report Version: 18
Command: Photoshop
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Version: 14.1.2 (14.1.2.427)
Parent: launchd [205]
PID: 437
Event: hang
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Steps: 12 (100ms sampling interval)
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Architecture: x86_64
Parent: launchd [205]
UID: 501
Task size: 55405 pages
CPU Time: 1.087s
Note: Unresponsive for 9 seconds before sampling
Thread 0x3216 DispatchQueue 1 priority 0-35 cpu time 1.086s
12 ??? (Adobe Photoshop CC + 10804) [0x100002a34]
12 ??? (Adobe Photoshop CC + 2967993) [0x1002d49b9]
12 ??? (Adobe Photoshop CC + 2967772) [0x1002d48dc]
12 ??? (Adobe Photoshop CC + 556898) [0x100087f62]
12 ??? (Adobe Photoshop CC + 23843020) [0x1016bd0cc]
12 ??? (Adobe Photoshop CC + 23838178) [0x1016bbde2]
12 -[NSApplication run] + 646 (AppKit) [0x7fff86dfea29]
12 ??? (Adobe Photoshop CC + 23836328) [0x1016bb6a8]
12 ??? (Adobe Photoshop CC + 23833549) [0x1016babcd]
12 -[NSApplication sendEvent:] + 2021 (AppKit) [0x7fff86fae744]
12 ??? (AdobeOwl + 223946) [0x1043f6aca]
12 -[NSWindow sendEvent:] + 3721 (AppKit) [0x7fff8700df71]
12 ??? (Adobe Photoshop CC + 24599380) [0x101775b54]
12 ??? (Adobe Photoshop CC + 24595429) [0x101774be5]
12 ??? (Adobe Photoshop CC + 547869) [0x100085c1d]
12 ??? (Adobe Photoshop CC + 541782) [0x100084456]
12 ??? (Adobe Photoshop CC + 9041949)
I also see this message:
*** Assertion failure in -[PSCocoaMenu itemAtIndex:], /SourceCache/AppKit/AppKit-1265/Menus.subproj.NSMenu.m:865
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Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Process: Adobe Photoshop CC [939]
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
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11 ??? (Adobe Photoshop CC + 2967993) [0x1002d49b9]
11 ??? (Adobe Photoshop CC + 2967772) [0x1002d48dc]
11 ??? (Adobe Photoshop CC + 556898) [0x100087f62]
11 ??? (Adobe Photoshop CC + 23843020) [0x1016bd0cc]
11 ??? (Adobe Photoshop CC + 23838178) [0x1016bbde2]
11 ??? (Adobe Photoshop CC + 23838420) [0x1016bbed4]
11 ??? (Adobe Photoshop CC + 554787) [0x100087723]
11 ??? (Adobe Photoshop CC + 555164) [0x10008789c]
11 ??? (Adobe Photoshop CC + 582218) [0x10008e24a]
11 ??? (Adobe Photoshop CC + 551140) [0x1000868e4]
11 ??? (Adobe Photoshop CC + 1096492) [0x10010bb2c]
11 ??? (Adobe Photoshop CC + 1066245) [0x100104505]
11 ??? (Adobe Photoshop CC + 1106928) [0x10010e3f0]
11 ??? (Adobe Photoshop CC + 9028189) [0x10089c25d]
11 ??? (Adobe Photoshop CC + 543403) [0x100084aab]
11 ??? (Adobe Photoshop CC + 9047434) [0x1008a0d8a]
11 ??? (Adobe Photoshop CC + 539561) [0x100083ba9]
11 ??? (Adobe Photoshop CC + 23909304) [0x1016cd3b8]
11 ??? (Adobe Photoshop CC + 24013556) [0x1016e6af4]
11 ??? (Adobe Photoshop CC + 26858074) [0x10199d25a]
11 ??? (Adobe Photoshop CC + 26851948) [0x10199ba6c]
11 ??? (Adobe Photoshop CC + 26855800) [0x10199c978]
11 ??? (Adobe Photoshop CC + 2771725) [0x1002a4b0d]
11 ??? (Adobe Photoshop CC + 24013556) [0x1016e6af4]
11 ??? (Adobe Photoshop CC + 2351757) [0x10023e28d]
0x100000000 - 0x103bb5f07 com.adobe.Photoshop 14.1.2 (14.1.2.427) <CC99E953-1231-383F-BC67-BCE95BA4E2A7> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
0x106bf3000 - 0x107282fef com.adobe.PlugPlugOwl 4.0.1.34 (4.0.1.34) <762B5A6D-E532-3EDD-9E8C-6A52F77BF985> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/PlugPlugOwl.framework/Versions/A/PlugPlugOwl
0x10ff7d000 - 0x10ffffff7 MultiProcessor Support <551607FA-AC71-39ED-871E-0F26335ADF89> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Required/Plug-Ins/Extensions/MultiProcessor Support.plugin/Contents/MacOS/MultiProcessor Support
0x116600000 - 0x116848ff7 com.adobe.PSAutomate 13.0 (13.0) <C674EBC3-36AA-368A-B400-0EB597CC8F23> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Required/Plug-Ins/Extensions/ScriptingSupport.plugin/Contents/M acOS/ScriptingSupport
0x1168cb000 - 0x1168d9fff com.adobe.boost_threads.framework 7.0.0 (7.0.0.0) <C44EEFDE-8A50-303A-8DF6-197E37C34DFC> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
0x118bb8000 - 0x118c19ff7 com.adobe.dvatransport.framework 7.0.0 (7.0.0.0) <0BF14F9A-4525-3A85-8F11-174E23A01D57> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/dvatransport.framework/Versions/A/dvatransport
0x11cfdd000 - 0x11d227fff com.adobe.dvacore.framework 7.0.0 (7.0.0.0) <DE7B7941-89B3-3A19-A7BE-28E9BB2BC2DD> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeCrashReporter.framework/Required/AdobeCrashDaem on.app/Contents/MacOS/AdobeCrashDaemon
Parent: Adobe Photoshop CC [939]
Responsible: Adobe Photoshop CC [939]
Responsible: Adobe Photoshop CC [939]
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Sep 21 09:11:38 iPad-2 kernel[0] <Debug>: launchd[368] Builtin profile: container (sandbox)
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Did the app corrupt itself?Install the OS X Mountain Lion Update v10.8.4 (Combo)
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However I am still in the same position. My apps crash on launch, whereas on the same phones, other push apps work fine.
1. Have any of you faced this issue?
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My App is built for 3.0 devices and uses the stadard documented api for registering with APNS and handling success/failure.
I have heard of trying to install like the AIM push app before installing my app as a workaround but that's not a real workaround for customers. Again the most salient point is IT CRASHES ON LEGAL ACTIVATED 3.0 PHONES ON WHICH OTHER PUSH APPS WORK FINE.
The crash is immediate upon launch, and is a segment violation in the coredynamic libraries (not apparently directly related to APNS).
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self.navigationController.navigationBar.tintColor = [UIColor blackColor];
[window addSubview:[navigationController view]];
[window makeKeyAndVisible];
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NSLog("applicationDidFinishLaunching: After Registering for the notifications types!!!");
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NSLog(@"Inside function didRegisterForRemoteNotificationsWithDeviceToken: %@", devStrToken);
NSString *devStrToken = nil;
devStrToken = [[NSString alloc] initWithData:devToken encoding:NSASCIIStringEncoding];
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[self sendProviderDeviceToken:(char *)[devStrToken UTF8String]]; // custom method
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NSLog(@"Error in registration. Error: %@", err);
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NSLog(@"url = %@", urlString);
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[request setURL:[NSURL URLWithString:urlString]];
[request setHTTPMethod:@"GET"];
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NSLog(@"returnData = %@", returnData);
}K T, thanks for the code formatting tip.
Yes the crash is a SIGSEGV, specifically:
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x478ad55b
Crashed Thread: 0
Thread 0 Crashed:
0 libobjc.A.dylib 0x300102ac 0x3000c000 + 17068
1 Foundation 0x3054bf1c 0x30501000 + 306972
2 CoreFoundation 0x302395fc 0x301fd000 + 247292
3 CoreFoundation 0x30238b84 0x301fd000 + 244612
4 CoreFoundation 0x3026f50a 0x301fd000 + 468234
5 Foundation 0x305657b8 0x30501000 + 411576
6 Foundation 0x3056575c 0x30501000 + 411484
The formatted code:
- (void)applicationDidFinishLaunching:(UIApplication *)app {
self.navigationController.navigationBar.tintColor = [UIColor blackColor];
[window addSubview:[navigationController view]];
[window makeKeyAndVisible];
//Register for notification Types
NSLog("applicationDidFinishLaunching: Before Registering for the notifications types!!!");
[[UIApplication sharedApplication] registerForRemoteNotificationTypes:(UIRemoteNotificationTypeAlert | UIRemoteNotificationTypeBadge | UIRemoteNotificationTypeSound)];
NSLog("applicationDidFinishLaunching: After Registering for the notifications types!!!");
// Delegation methods
- (void)application:(UIApplication *)app didRegisterForRemoteNotificationsWithDeviceToken:(NSData *)devToken {
NSLog(@"Inside function didRegisterForRemoteNotificationsWithDeviceToken: %@", devStrToken);
NSString *devStrToken = nil;
devStrToken = [[NSString alloc] initWithData:devToken encoding:NSASCIIStringEncoding];
VoxNotesLog("didRegisterForRemoteNotificationsWithDeviceToken: Got the token!!!");
NSLog(@"Device token: %@", devStrToken);
self.registered = YES;
[self sendProviderDeviceToken:(char *)[devStrToken UTF8String]]; // custom method
- (void)application:(UIApplication *)app didFailToRegisterForRemoteNotificationsWithError:(NSError *)err {
NSLog(@"Error in registration. Error: %@", err);
- (void) sendProviderDeviceToken:(char *)devTokenBytes {
NSLog(@"Inside function sendProviderDeviceToken: %@", devStrToken);
NSString *uniqueIdentif = [[UIDevice currentDevice] uniqueIdentifier]; //Device unidentify
NSString *urlString = [NSString stringWithFormat:@"<deleted>", devTokenBytes, uniqueIdentif];
NSLog("sendProviderDeviceToken: sending the device token through http!!!");
NSLog(@"url = %@", urlString);
// setting up the request object now
NSMutableURLRequest *request = [[NSMutableURLRequest alloc] init];
[request setURL:[NSURL URLWithString:urlString]];
[request setHTTPMethod:@"GET"];
NSURLResponse *response = nil;
NSData *returnData = [NSURLConnection sendSynchronousRequest:request returningResponse:&response error:nil];
NSLog(@"returnData = %@", returnData); -
All newly installed CC apps crash on launch, CS6 are fine
I installed the new CC versions of Illustrator, Photoshop, and InDesign, and they all crash immediately after launching (no splash graphic). Unfortunately I uninstalled Illustrator CS6 before noticing that none of the newly installed versions will launch, but I still have the other two installed and working. Mac OS 10.8.4.
InDesign crash feedback:
Process: Adobe InDesign CC [72156]
Path: /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/Adobe InDesign CC
Identifier: com.adobe.InDesign
Version: 9.0.0.244 (9000)
Code Type: X86-64 (Native)
Parent Process: launchd [272]
User ID: 501
Date/Time: 2013-06-19 13:01:13.198 -0400
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report: 13873 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: F574B4AE-0435-2610-3A0F-30C59803C605
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
/Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/../Frameworks/amtlib.framework/Versions/A/amtlib
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff95a45212 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff9034cb54 pthread_kill + 90
2 libsystem_c.dylib 0x00007fff90390dce abort + 143
3 libc++abi.dylib 0x00007fff8e5619eb abort_message + 257
4 libc++abi.dylib 0x00007fff8e55f39a default_terminate() + 28
5 libobjc.A.dylib 0x00007fff95794887 _objc_terminate() + 111
6 libc++abi.dylib 0x00007fff8e55f3c9 safe_handler_caller(void (*)()) + 8
7 libc++abi.dylib 0x00007fff8e55f424 std::terminate() + 16
8 libc++abi.dylib 0x00007fff8e56058b __cxa_throw + 111
9 com.adobe.amtlib 0x00000001046ec595 0x1046b4000 + 230805
10 com.adobe.amtlib 0x00000001046ec6b0 0x1046b4000 + 231088
11 com.adobe.amtlib 0x00000001046ebab4 0x1046b4000 + 228020
12 com.adobe.amtlib 0x00000001046ebb1d 0x1046b4000 + 228125
13 com.adobe.amtlib 0x00000001046ebddf 0x1046b4000 + 228831
14 com.adobe.amtlib 0x00000001046ec324 0x1046b4000 + 230180
15 dyld 0x00007fff64abf378 ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 236
16 dyld 0x00007fff64abf762 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 46
17 dyld 0x00007fff64abc06e ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 380
18 dyld 0x00007fff64abbfc4 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 210
19 dyld 0x00007fff64abbfc4 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 210
20 dyld 0x00007fff64abbfc4 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 210
21 dyld 0x00007fff64abbfc4 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 210
22 dyld 0x00007fff64abbeba ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 54
23 dyld 0x00007fff64aadfc0 dyld::initializeMainExecutable() + 207
24 dyld 0x00007fff64ab1b04 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 3060
25 dyld 0x00007fff64aad397 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 761
26 dyld 0x00007fff64aad05e _dyld_start + 54
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff95a45d16 kevent + 10
1 libdispatch.dylib 0x00007fff945f6dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff945f69ee _dispatch_mgr_thread + 54
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff5fbfde58 rdx: 0x0000000000000000
rdi: 0x0000000000000c07 rsi: 0x0000000000000006 rbp: 0x00007fff5fbfde80 rsp: 0x00007fff5fbfde58
r8: 0x00007fff7e151278 r9: 0x0000000000000013 r10: 0x0000000020000000 r11: 0x0000000000000206
r12: 0x00007fff5fbfdfe0 r13: 0x000000000000001f r14: 0x00007fff7e152180 r15: 0x00007fff5fbfdec0
rip: 0x00007fff95a45212 rfl: 0x0000000000000206 cr2: 0x00007fff7e14aff0
Logical CPU: 0
Binary Images:
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0x7fff8ff06000 - 0x7fff8ff50ff7 libGLU.dylib (8.9.2) <1B5511FF-1064-3004-A245-972CE5687D37> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
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0x7fff99582000 - 0x7fff99782fff libicucore.A.dylib (491.11.3) <5783D305-04E8-3D17-94F7-1CEAFA975240> /usr/lib/libicucore.A.dylib
0x7fff997d1000 - 0x7fff99aa2ff7 com.apple.security (7.0 - 55179.13) <F428E306-C407-3B55-BA82-E58755E8A76F> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff99b02000 - 0x7fff99b10fff libcommonCrypto.dylib (60027) <BAAFE0C9-BB86-3CA7-88C0-E3CBA98DA06F> /usr/lib/system/libcommonCrypto.dylib
0x7fff99b1d000 - 0x7fff99b21ff7 com.apple.CommonPanels (1.2.5 - 94) <AAC003DE-2D6E-38B7-B66B-1F3DA91E7245> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x7fff99b22000 - 0x7fff99ba0ff7 com.apple.securityfoundation (6.0 - 55115.4) <137E156C-B29C-3B84-95B3-669BC7C1BA7A> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x7fff99c4d000 - 0x7fff99c4fff7 com.apple.print.framework.Print (8.0 - 258) <34666CC2-B86D-3313-B3B6-A9977AD593DA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x7fff99c50000 - 0x7fff99c8fff7 com.apple.QD (3.42.1 - 285.1) <77A20C25-EBB5-341C-A05C-5D458B97AD5C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x7fff99c91000 - 0x7fff99c9dfff com.apple.CrashReporterSupport (10.8.3 - 418) <DE6AFE16-D97E-399D-82ED-3522C773C36E> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporter Support
0x7fff99c9e000 - 0x7fff99c9fff7 libremovefile.dylib (23.2) <6763BC8E-18B8-3AD9-8FFA-B43713A7264F> /usr/lib/system/libremovefile.dylib
0x7fff99ca0000 - 0x7fff99d0eff7 com.apple.framework.IOKit (2.0.1 - 755.24.1) <04BFB138-8AF4-310A-8E8C-045D8A239654> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff99d0f000 - 0x7fff99e11fff libJP2.dylib (850) <2E43216C-3A5A-3693-820C-38B360698FA0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff99e12000 - 0x7fff99e55ff7 com.apple.bom (12.0 - 192) <0BF1F2D2-3648-36B7-BE4B-551A0173209B> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff9a1fc000 - 0x7fff9a202fff libmacho.dylib (829) <BF332AD9-E89F-387E-92A4-6E1AB74BD4D9> /usr/lib/system/libmacho.dylib
0x7fff9a2fa000 - 0x7fff9a305fff com.apple.CommonAuth (3.0 - 2.0) <7A953C1F-8B18-3E46-9BEA-26D9B5B7745D> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff9a306000 - 0x7fff9a306fff com.apple.Carbon (154 - 155) <372716D2-6FA1-3611-8501-3DD1D4A6E8C8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff9a35f000 - 0x7fff9a3abff7 libauto.dylib (185.4) <AD5A4CE7-CB53-313C-9FAE-673303CC2D35> /usr/lib/libauto.dylib
0x7fff9a3ac000 - 0x7fff9a3b1fff libcompiler_rt.dylib (30) <08F8731D-5961-39F1-AD00-4590321D24A9> /usr/lib/system/libcompiler_rt.dylib
0x7fff9a3b2000 - 0x7fff9a3bfff7 com.apple.NetAuth (4.0 - 4.0) <F5BC7D7D-AF28-3C83-A674-DADA48FF7810> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff9a43e000 - 0x7fff9a49aff7 com.apple.Symbolication (1.3 - 93) <66BAF8B0-26D5-38B6-A742-01031F1B4EC0> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
0x7fff9a49b000 - 0x7fff9a4a3fff liblaunch.dylib (442.26.2) <2F71CAF8-6524-329E-AC56-C506658B4C0C> /usr/lib/system/liblaunch.dylib
0x7fff9a4c0000 - 0x7fff9a4cbff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <C12962D5-85FB-349E-AA56-64F4F487F219> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x7fff9a4cc000 - 0x7fff9a4d0ff7 com.apple.TCC (1.0 - 1) <F2F3B753-FC73-3543-8BBE-859FDBB4D6A6> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff9a541000 - 0x7fff9a57efef libGLImage.dylib (8.9.2) <C38649ED-E1C9-315E-9953-F33E8C6A3C89> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x7fff9a57f000 - 0x7fff9a600fff com.apple.Metadata (10.7.0 - 707.11) <2DD25313-420D-351A-90F1-300E95C970CA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
0x7fff9a669000 - 0x7fff9a66efff libcache.dylib (57) <65187C6E-3FBF-3EB8-A1AA-389445E2984D> /usr/lib/system/libcache.dylib
0x7fff9aac1000 - 0x7fff9aaccfff libsystem_notify.dylib (98.5) <C49275CC-835A-3207-AFBA-8C01374927B6> /usr/lib/system/libsystem_notify.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 26859
thread_create: 34
thread_set_state: 60
VM Region Summary:
ReadOnly portion of Libraries: Total=215.1M resident=102.5M(48%) swapped_out_or_unallocated=112.5M(52%)
Writable regions: Total=51.8M written=2260K(4%) resident=2628K(5%) swapped_out=0K(0%) unallocated=49.2M(95%)
REGION TYPE VIRTUAL
=========== =======
MALLOC 40.5M
MALLOC guard page 48K
STACK GUARD 56.0M
Stack 8712K
__DATA 14.1M
__IMAGE 528K
__LINKEDIT 62.9M
__TEXT 152.2M
__UNICODE 544K
shared memory 12K
=========== =======
TOTAL 335.3M
Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.3 GHz, 8 GB, SMC 1.68f99
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A54463531323634485A2D3147344D31
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A54463531323634485A2D3147344D31
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Hitachi HTS725050A9A364, 500.11 GB
Serial ATA Device: SanDisk SDSSDH120GG25, 120.03 GB
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0245, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
Photoshop CC:
Process: Adobe Photoshop CC [72151]
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Identifier: com.adobe.Photoshop
Version: 14.0.0 (14.0.0.221)
Code Type: X86-64 (Native)
Parent Process: launchd [272]
User ID: 501
Date/Time: 2013-06-19 13:00:54.963 -0400
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report: 13855 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: F574B4AE-0435-2610-3A0F-30C59803C605
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
/Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/../Frameworks/amtlib.framework/Versions/A/amtlib
abort() called
terminate called throwing an exception
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff95a44d46 __kill + 10
1 libsystem_c.dylib 0x00007fff90390df0 abort + 177
2 libc++abi.dylib 0x00007fff8e5619eb abort_message + 257
3 libc++abi.dylib 0x00007fff8e55f39a default_terminate() + 28
4 libobjc.A.dylib 0x00007fff95794887 _objc_terminate() + 111
5 libc++abi.dylib 0x00007fff8e55f3c9 safe_handler_caller(void (*)()) + 8
6 libc++abi.dylib 0x00007fff8e55f424 std::terminate() + 16
7 libc++abi.dylib 0x00007fff8e56058b __cxa_throw + 111
8 com.adobe.amtlib 0x000000010521e595 0x1051e6000 + 230805
9 com.adobe.amtlib 0x000000010521e6b0 0x1051e6000 + 231088
10 com.adobe.amtlib 0x000000010521dab4 0x1051e6000 + 228020
11 com.adobe.amtlib 0x000000010521db1d 0x1051e6000 + 228125
12 com.adobe.amtlib 0x000000010521dddf 0x1051e6000 + 228831
13 com.adobe.amtlib 0x000000010521e324 0x1051e6000 + 230180
14 dyld 0x00007fff61689378 ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 236
15 dyld 0x00007fff61689762 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 46
16 dyld 0x00007fff6168606e ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 380
17 dyld 0x00007fff61685fc4 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 210
18 dyld 0x00007fff61685eba ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 54
19 dyld 0x00007fff61677fc0 dyld::initializeMainExecutable() + 207
20 dyld 0x00007fff6167bb04 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 3060
21 dyld 0x00007fff61677397 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 761
22 dyld 0x00007fff6167705e _dyld_start + 54
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff5fbfde30 rcx: 0x00007fff5fbfde18 rdx: 0x0000000000000000
rdi: 0x00000000000119d7 rsi: 0x0000000000000006 rbp: 0x00007fff5fbfde40 rsp: 0x00007fff5fbfde18
r8: 0x0000000000000007 r9: 0x0000000000000014 r10: 0x00007fff95a46342 r11: 0x0000000000000206
r12: 0x00007fff5fbfdf70 r13: 0x000000000000001f r14: 0x00007fff8e5747c3 r15: 0x00007fff5fbfde50
rip: 0x00007fff95a44d46 rfl: 0x0000000000000206 cr2: 0x00007fff7e14aff0
Logical CPU: 0
Binary Images:
0x100000000 - 0x103769fe7 +com.adobe.Photoshop (14.0.0 - 14.0.0.221) <259D87CA-0B1D-3AE7-9D5B-B771811859F1> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
0x103ea4000 - 0x103ed0ff7 +libtbb.dylib (0) <64B7013E-D548-3F7B-A2FB-28B7B932275C> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/libtbb.dylib
0x103eea000 - 0x103f09fe7 +libtbbmalloc.dylib (0) <6887ED68-67ED-3748-82DA-B39A3EB210BB> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/libtbbmalloc.dylib
0x103f2d000 - 0x103f34fff org.twain.dsm (1.9.4 - 1.9.4) <80EC0952-6137-3CA6-813F-D753856A13CE> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x103f3c000 - 0x103f4fff7 +com.adobe.ahclientframework (1.8.0.31 - 1.8.0.31) <58BB943C-98EC-3812-AAAB-74F66630D1D4> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x103f59000 - 0x103f5efff com.apple.agl (3.2.1 - AGL-3.2.1) <82AA78D1-159F-3B27-8CA5-1C227C956AC9> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x103f65000 - 0x10412eff7 +com.adobe.owl (AdobeOwl version 5.0.13 - 5.0.13) <E9BEFE93-8AB5-3EF9-B59E-69208015C7FA> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x104171000 - 0x10470afff +com.adobe.MPS (AdobeMPS 5.8.1.30604 - 5.8.1.30604) <70CBC6A8-2740-37AB-964E-484096A1BF8A> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x104787000 - 0x104a9ffff +com.adobe.AGM (AdobeAGM 4.30.19.30830 - 4.30.19.30830) <4C394C04-92D7-3EE5-B0C2-4C08E14FF224> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x104b08000 - 0x104e18ff7 +com.adobe.CoolType (AdobeCoolType 5.13.00.30665 - 5.13.00.30665) <BBF1FCF6-523A-3E24-967A-10EA909DF89B> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x104e60000 - 0x104e86fff +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <FA20BCA0-05BF-35ED-95B7-5775B8310D12> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x104e8e000 - 0x104ebafff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.7.101.18636 - 3.7.101.18636) <488DF1F7-A643-5168-706A-498A0322A87E> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpat
0x104ede000 - 0x10500cfff +com.winsoft.wrservices (WRServices 7.0.0 - 7.0.0) <0853A41B-A14A-37B7-B27F-457F87865EAD> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x10506a000 - 0x1051aefff +com.adobe.ACE (AdobeACE 2.20.02.30665 - 2.20.02.30665) <73C9699B-5EDC-3FDC-82FF-738C99AA840F> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x1051c1000 - 0x1051defff +com.adobe.BIB (AdobeBIB 1.2.03.30665 - 1.2.03.30665) <A69D3AA0-9248-3B77-991B-89B2B7FE46BB> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x1051e6000 - 0x1052d5fff +com.adobe.amtlib (7.0.0.169 - 7.0.0.169) <A9A9F814-FF1F-3182-992C-395E5BC52481> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x1052e8000 - 0x1053a1ff7 +com.adobe.JP2K (1.2.2 - 1.2.2.29712) <869F46FB-FF39-39CA-B1E3-A13035A48B49> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/adobejp2k.framework/Versions/A/AdobeJP2K
0x1053eb000 - 0x1053efff7 +com.adobe.ape.shim (3.4.0.29366 - 3.4.0.29366) <B9447EE8-6F91-9E85-C163-96600BF70764> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0x1053f6000 - 0x105467fe7 +com.adobe.FileInfo.framework (Adobe XMP FileInfo 5 . 3 . 0 . 0 -i 3 - 79.151561) <380981FE-6528-37CC-9159-AB1892803BD4> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x10547a000 - 0x1054e7fff +com.adobe.AdobeXMPCore (Adobe XMP Core 5.5 -c 14 - 79.151481) <BCDB9366-EDB3-3FEA-854D-3D2C72D48781> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x10551a000 - 0x105a72fef +comPlease see this :
http://helpx.adobe.com/photoshop/kb/cc-applications-crash-immediately-launch.html -
All adobe app crash after launch!
Hi I just installed all the apps and photoshop, dreamweaver, fireworks crashes after launch. I tried this several times http://helpx.adobe.com/photoshop/kb/cc-applications-crash-immediately-launch.html and still got the same problem.
I have been reading about this bug in this forum but I can't try to find any solution to my problem.
How do I solve this?
RegardsBeeldbroeder and simO please check your installation log files to confirm there are no errors during the installation process. You can find details on how to locate and interpret the installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html. If you can please post any specific errors which you discover it would be appreciated.
-
Changing Settings for Adobe Crash Reporter -CS4- app does not launch
Attempting to follow instructions on http://kb2.adobe.com/cps/508/cpsid_50879.html
The application does not launch and the page has no directions on what to do then. Reinstall Photoshop?
Thanks in advance.
Photoshop 11.0.4 — 2.5 GHz Power Mac (PPC) G5-Quad; 16GB RAM; mutant, flashed 550MHz nVidia GeForce 7800GTX 1,700MHz 512MB VRAM; ATTO ExpressPCI UL5D LP SCSI card; Mac OS X Tiger 10.4.11 and Leopard 10.5.8 boot drives; Spotblight, Dashboard and Time Machine permanently disabled; dual 22" CRT monitors; USB wireless 'n' available but connected to the Internet via wired Ethernet; FW flatbed scanner; 2 SCSI scanners (one tabloid-size transparency scanner and a film scanner); various internal & external HDs; FW Epson 2200 and Ethernet Samsung ML-2850ND printers; 2 X Back-UPS RS 1500 XS units.
Wo Tai Lao Le
我太老了Thank you for the prompt response, guru Cox.
Deleting the com.adobe.crashreporter.plist file had no effect. I have never changed files inside any application bundle; however…
…I was able to launch the Adobe Crash Reporter successfully from inside the Bridge CS4 application bundle. The preferences were already set as desired. Comparing the two Adobe Crash Reporter app icons, I noticed that the one inside the CS4 app bundle (the one that will not launch) has its Owner set to system, while the one inside the Bridge app bundle that launches successfully has it set to myusername. Changing that ownership on the non-launching copy of the crash reporter had no effect. I had Repaired Permissions on the disk a couple of times today, with no effect.
Now I wonder whether it's more prudent to leave things as they are, inasmuch as (1) I can't even remember the last time Photoshop crashed on me (the last time Bridge crashed was in March) and (2) now I know the preferences are set as desired.
Later today I'll try re-installing Ps 11 without un-installing first, and I'll report back.
Thanks again.
Wo Tai Lao Le
我太老了 -
All iLife apps crash on launch
Whenever I open an iLife appliation on my iMac running Mountain Lion I get a similar message. For example, this is the message I get when opening iPhoto:
Process: iPhoto [510]
Path: /Applications/iPhoto.app/Contents/MacOS/iPhoto
Identifier: com.apple.iPhoto
Version: 9.4.2 (9.4.2)
Build Info: iPhotoProject-710042000000000~1
Code Type: X86 (Native)
Parent Process: launchd [316]
User ID: 502
Date/Time: 2013-03-07 21:31:03.531 +0000
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report: 207144 sec
Crashes Since Last Report: 2034
Per-App Interval Since Last Report: 6882 sec
Per-App Crashes Since Last Report: 17
Anonymous UUID: 5B2B208D-26AF-C086-70F5-32C91DE728E7
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @rpath/PhotoFoundation.framework/Versions/A/PhotoFoundation
Referenced from: /Applications/iPhoto.app/Contents/MacOS/iPhoto
Reason: no suitable image found. Did find:
/Applications/iPhoto.app/Contents/MacOS/../Frameworks/PhotoFoundation.fram ework/Versions/A/PhotoFoundation: mach-o, but wrong architecture
Binary Images:
0x26000 - 0xd12feb com.apple.iPhoto (9.4.2 - 9.4.2) <3AC6405B-33E2-3184-9F20-4C9CC5256A3A> /Applications/iPhoto.app/Contents/MacOS/iPhoto
0xea4000 - 0xf7effc org.python.python (2.6.7 - 2.6.7) <AEF0F842-12A1-3139-9187-6B33EBE4100F> /System/Library/Frameworks/Python.framework/Versions/2.6/Python
0x8fe25000 - 0x8fe57e57 dyld (210.2.3) <23DBDBB1-1D21-342C-AC2A-0E55F27E6A1F> /usr/lib/dyld
Model: iMac11,2, BootROM IM112.0057.B01, 2 processors, Intel Core i3, 3.06 GHz, 4 GB, SMC 1.64f5
Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313235533654465238432D48392020
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313235533654465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.70.23-P2P
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD5000AAKS-40V6A0, 500.11 GB
Serial ATA Device: HL-DT-STDVDRW GA32N, 5.08 GB
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: My Book 1110, 0x1058 (Western Digital Technologies, Inc.), 0x1110, 0xfd130000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 3
How can I fix my iLife Library/Architecture? It tells me to check with my developer?If the receipts are still present then the apps don't install.
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 or later they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
If you purchased it on the App Store or have a Recent Mac you can find it in your Purchases List. -
CS5 apps crash during launch in XP
Hi,
I just bought and installed CS5 Design Premium and can't get it to work, including Photoshop. Most of the apps crash. They crash during launch (splash screen) and therefore never get going. Each app seems to display different error messages. One common denominator seems to be something relating to scripting (not sure what that implies - plug-ins?). The only CS5 apps that don't crash are Bridge and Media Encoder.
Upgrading to 12.01 didn't help. I tried rebooting, uninstalling and re-installing. I ran a system scan with Windows Defender and no malicious software was detected. I run a very clean system so no unusual programs running in the background and what little I do run in the background, I exited from. I hadn't run a previous version of Photoshop (or any other program in CS5) so there were no Photoshop plug-ins to uninstall.
I do have Lightroom 3 installed (huge image database), which I have not yet uninstalled (far from trivial IMHO). Lightroom does have three plug-ins (all disabled) which are the Canon and Nikon Tether Plug-ins and a Flickr plug-in. I don't know how to uninstall these or whether it would affect CS5.
As an example, when I launch Photoshop, I get the following error:
AppName: photoshop.exe AppVer: 12.0.1.0 ModName: scriptingsupport.8li ModVer: 10.0.0.0 Offset: 000d183a
InDesign fails as it says "updating Panels" and I get:
AppName: indesign.exe AppVer: 7.0.0.355 ModName: support for javascript.rpln
ModVer: 7.0.0.355 Offset: 00036183
System Specs:
3.4GHz P4, 4GB PC6400, 1.5TB SATA, Nvidia GeForce 6600 PCIe, Asus P5WD2-e Motherboard, XP Pro SP2
I run Flash 10.1.53.64 and Quicktime 7.6.6, Java 6.0.2
When I launch Illustrator, it used to crash hard but now it stops while loading (Initializing Plug-ins, PDFFormat.aip) and displays a custom error dialog saying "Error loading plugins. AISaveForWeb.aip DxfDwg.aip PGNFileFormat.aip. Eventually it launches, apparently functional (haven't tested it).
Any help appreciated, thanks!Corporate users are often very conservative, as many needs must be met before a new system can be rolled-out. The reasons for being so conservative are rooted in good business, and in many cases are quite justifiable.
I have a friend who works IT at a railroad company, and he regularly has to support Windows 2000 machines amongst the majority of their systems, which are XP. He tells me what he and a whole team of people struggle with every day. I've been there. I administered systems for entire Engineering departments myself. One of the things I ALWAYS made time for, however, was breaking in new systems and getting to know them. As a result, our people always had near state-of-the-art systems to work with. It was even a selling point when our managers interviewed someone sharp who they were trying to get to accept an offer: Our work environment was second to none.
In recent times we are starting to see why staying with an ancient operating system instead of "biting the bullet" and moving up to modern technology is proving to be more and more expensive.
Brushing aside Vista - for a while - might have been justifiable, but...
Hours and hours to make something work on XP? New roll-outs of XP systems? In 2010? Are you kidding?
All that time being wasted to get old things working could and should be spent on embracing the new, and figuring out how to make it sing on key. People have now gone before you and can authoritatively state that Windows 7 can be made to work. A darned sight better than its predecessors in many ways!
Time is money.
-Noel
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