All my inboxes emptied by my iPhone 4, with the most recent OS
My Iphone 4 is configured with 4 accounts, 2 of them gmail, 1 imap from a major university, and 1 groupwise.
I also used a 3G for 2 years and up to now with my iphone 4, never had an issue with my e-mail accounts before today.
Today I found that all my (and only) inboxes were emptied out. I called the Apple support and they suggested that I rebuild my iphone. Not sure if this is the solution I was looking for.
I ended up recovering all my gmail content in both of my accounts via viewing all e-mails. It was not in any particular folder, trash, deleted, labels, or otherwise folders but I can view it via all mails. I also recovered my imap inbox content by using our inhouse recovery tool. As for my groupwise acccount, no luck, my inbox content seemed to have vanished.
Now why would my iphone do this to me? have anyone heard of this? I am very upset about my lost work related e-mails. Maybe I'll have less work to do.
The iPhone won't throw out any error messages. It will just crash or freeze up like happened to you. Your only options are to reset it by holding down the sleep and home buttons, akin to restarting your computer. Restore it in iTunes from a backup, but something may be corrupted and this won't work. Or restore it as new in iTunes as Apple suggested it sounds like. You could also visit an Apple store and have them run a diagnostic on the iPhone which I've heard from others will show OS crashes and potentially what caused it.
As for your emails, you should not lose anything. For your gmail accounts all those emails will be on Google's servers. So when you set up your accounts again with the iPhone (either IMAP or Exchange) everything will be pulled back from Google. For your university and groupwise emails you may want to contact the admins like I said to make sure they are not having any problems and your settings are correct. How do you have these accounts setup now?
Deleting your email accounts and then putting them back will basically reset them and it should be good again. What were you doing when the iPhone crashed?
Message was edited by: Randy Fast
Similar Messages
-
I have an iPhone 6 with 64 GB of memory. I have iTunes Match turned on my account and on the phone. Suddenly, the Music app is only displaying music purchased directly from iTunes and no playlists are displayed. This occurred after updating iTunes Match on my PC; when new music did not appear, I turned off iTunes Match off/on the PC then did the same on iPhone 6. It looks like iTunes Match is trying to do a full download to the phone but it never completes. Ideas?
Hi Moonage Daydreamer01,
I'm sorry to hear you are having these issues on your iPhone. If you continue to have issues with iTunes Match, you may find the information and troublehshooting steps outlined in the following article helpful:
How to troubleshoot iTunes Match - Apple Support
Regards,
- Brenden -
Since updating my iphone 4s to the most recent update it will no longer connect to the wifi at work, where I am not a network administrator and do not have privliges to reset passwords and turn the routers on and off. Any other suggestions for re-connecting? I have never had a problem before and can still connect to other networks i am a part of...
Try Resetting your iPad: Hold down the sleep and home buttons, wait for the Apple logo, let go of the buttons.
-
I'm trying to recover a file and the app company said to restore from an earlier backup. My iPhone only shows the most recent backup. I've been searching the net for answers - I found the back up file and date sorted them (over 6mb of files). How can I get my iPhone to restore from an earlier backup?
I am on Windows Vista so I don't have Time Machine.
I have backed up the backup folder so if I mess it up, I have it in a separate place.
Can I just delete all the files with todays date in that backup folder and have it forced to the next oldest date?
Why doesn't the iPhone show a list of the least several backups.
Info:
iPhone 4S
Software version 5.1.1
Backed up to computer through iTunes (not iCloud)As you backup the iPhone in iTunes, it overwrites the last backup. Files are kept as they are changed, so that would explain how you get different dates in your backup folder. The only backups that are saved and not overwritten are the ones done just prior to a restore. You do have the option to go back in time on a Windows computer, however depending on the last time you set a restore point in Windows, it could be back further than you are willing to go.
-
Hello All, yesterday afternoon I just lost all recent updates to my iCal from the last days. How can this possibly happen ??? It may have occured after I chose the Refresh function after I had problems searching my iCal for a particular event. I think my iPhone was also not properly synched in the morning but I didn't pay it much attention and opened iCal on my MacBookAir instead.
How can I prevent this from happening again?
What can I do to restore iCal with the most recent updates?Random glitch. It doesn't matter; if you didn't backup the data, then you can't recover the data.
In the future, for any 'important' data, back up that data regularly. Forward the 'important' text messages to your email. Trasnfer your photos & videos to your computer, etcetera. -
Hello I have a iPhone 4 that's never been updated and I see there are three available, Should I just go with the most recent update ?
You don't get a choice. If you decide to update, your phone will be updated to the latest iOS version available for your phone. For you, that's iOS 7.0.4.
Make sure you follow the directions here:
http://support.apple.com/kb/ht4972
The update to iOS 5.0 & higher is an erase/restore deal. -
i am updating my iPhone4s with the most recent OS software update and its been almost 3 hrs now and it has not completed its update. It is still " verifying updated iPhone software. How long does it take for the update to be completed. Thanks
Well the term "hotlined" I have never heard before. In any case many states (like NY) just passed regulatory powers to the State Public Service Commission of which it may be called something different in your state. You could file a complaint with them. Or file a complaint with your state attorney generals office, they also take on wireless providers.
The problem here is the staff you speak to are poorly trained, in days gone by it took one call to them and they pulled up your account and see the error and had the authority to remove any errors. They did not remove legitimate account actions, but used their heads instead of putting a customer off or worse lying to the customer.
Its a shame you have to go through what you going through.
Good Luck -
HT1386 iTunes will not detect my iPhone(5s) after the most recent update.
Ever since i updated iTunes it will not detect my iPhone, every time i plug it in it asks to trust the computer which I always use to sync my iPhone. Every time i select "trust this computer" and it still won't detect it. PLEASE HELP.
Hello fercho965,
Sorry to hear that your iPhone is currently not recognized by iTunes. I found an article with steps you can take when you experience an issue like this. I wasn't sure whether you were using a Windows or Mac computer, so I included the respective articles for each:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Everytime this happens, I loose all my customization and spend HOURS trying to get it back.
Most important is the 9 most active pages showing on the screen. I've just spent two hours looking for how to get that back and can't find it.YOur data maybe gone, unless you did a backup of your phone, which doesn't sound like you did.
-
Itunes won't connect, status bar goes about half way and stops, then times out. I have tried all fixes posted, you name it, I have done it. Running Vista and current version of Itunes. Can connect to Internet with any other app. Using Firefox, their latest version if that matters.
I have seen this is an on going problem throughout the Itunes community. All I can say is 'Bad Form Apple, Bad form.'One more odd thing. The itunes diagnostics believes my windows firewall is on which is it not (believe me I've checked/double checked etc) AND believes itunes is not enable in windows firewall which it is, if ever I turned WF on. How can itunes get this wrong? I mean, if itunes believes its being blocked, maybe that's why I'm being blocked...has anyone heard of this?
-
I updated my iPhone 5c to the most recent update and now my phone is crashin and freezing even more
nothing is working and app folders crash
Restore the phone from backup using iTunes. If that doesn't work, restore the phone as a new device. If you still have problems, then you likely have a hardware issue and will need to bring the phone to Apple for evaluation
-
How can I sync Iphone 4G with the most updated iTune?
I have updated everything and they just won't sync like they used to be. Aug. 3rd 2011
ThanksWhat is the problem?
-
How do I return to being able to access the entire ibooks backlist? Many thanks.
Is there a "New" button at the top right of the Playlists section of Music?
There is no Edit button to delete music, swipe sideways on the song to reveal the delete button. Tap and hold on the artwork in Artists and albums to reveal the (X) button to delete. Or connect the iPad back up to iTunes on the computer and check your sync settings for music to ensure you are syncing the right content. -
please please help. today i tried to update my iphone 5 with the most recent update and it crashed. i had to restore it but i noticed that about 90 of my photos were deleted. i didnt back the phone up but i need to recover those photos. how can i do it?
If it's in recovery mode, the data is already gone. Why did you never back up your important data?
-
Before the most recent iPad upgrade, when listening to audiobook, I could tap a rewind symbol (circle with arrow) that replayed last 30 seconds - was this function removed? It is still on the iPhone.
Before the most recent iPad upgrade, when listening to audiobook, I could tap a rewind symbol (circle with arrow) that replayed last 30 seconds - was this function removed? It is still on the iPhone.
Maybe you are looking for
-
How to write to mounted disc image
I need to add a file to a disc image I created, but it always comes up no write no matter what I do. Anyone know a good tip to do this? Thanks.
-
Safari will not open any webpages
Safari will not open any webpages. I can hit home page and nothing happens. I click on a bookmarked page nothing happens.
-
My calendar will no longer sync with my iPhone 6 or my iPad 2 after upgrading to yosemite
I have noticed that my Calendar on my iMac will not sync at all to my iPhone 6 or my iPad 2 since upgrading to Yosemite OS. I have done all of the upgrades that Apple has sent out and both devices are at 8.1.2. I have tried following several differen
-
I cannot use the Java pull down menus on USAA.com, and downloads cancel when I close Firefox and cannot be resumed. What happened to the old downloader? I have to use IE in order to use USAA.com (primary banking). I tried updating Java, I tried a rei
-
Add property to report in BPC10
Hi all, In BPC 7.5 I could add a property to be displayed in a report by using EvPRO function within EvDRE. Now I am trying the same in BPC10. I can actually add the property, however, as soon as I refresh the data the structure of the report is dest