All my itunes library has disappeared except for songs I purchased from itunes store. My playlists have also disappeared.

I turned on my laptop with Windows 7, went into itunes and for no reason my whole library (except for those purchased from itunes store) disappeared, as did my playlists. How do I get them back?

See Empty/corrupt iTunes library after upgrade/crash.
tt2

Similar Messages

I had to restore my computer to the factory settings, which means my itunes library was lost except for what was on my ipod nano. How do pull the songs from my ipod back onto my computer?

I had to restore my computer to the factory settings, which means my itunes library was lost except for what was on my ipod nano. How do pull the songs from my ipod back onto my computer? I have over 200 songs. There is no way I can re-purchase them! Any help?

How to use your iPod to move your music to a new computer

I accidentally deleted my music library from my old Mac and now I have a new Mac. Can i restore all my music somehow? Even though not all 10,000 songs were purchased from iTunes Store?

Can i restore all my music somehow? Even though not all 10,000 songs were purchased from iTunes Store?
Im so devastated and desperate to get my music back.
I deleted my User Account from the old Laptop

Unless you subscribe to iTunes Match , Apple does not keep a backup of your iTunes library. Even then it is not the library as it exists on your computer, but some version of the media, and only media files, not playlists. Even then not all media are definitely available since anything removed from the iTunes Store since you purchased it is not available for re-download.
FAQ: Why iTunes Match Can Not Be Used as a Backup - https://discussions.apple.com/docs/DOC-4112
Using Match as a backup for iTunes - https://discussions.apple.com/message/17039436#17039436
In your case it sounds like you will have to obtain non iTunes purchases from their original source or a backup you may have made at some time in the past.

Why would a song I purchased from iTunes be ineligible for iTunes match?

Why would two songs I purchased from iTunes be ineligible for iTunes match? Both are part of a total album and the rest were uploaded okay.
Thx
ed

Are they old songs that you may have purchased from a different store id years ago?
If your have old purchased songs that are drm protected and they are not associated with the store id that you are currently using then they will not be eligible.
I would burn to a disc and then rip back to your library.
Burn to the cd. Deletel the old files from your libary and delete the files don't keep them. Rip the cd back.
After you have tested the ripped songs back then empty your trash, or back up the old drm protected songs in a seperate folder.

I recently got an iphone 5S and my songs not purchased from iTunes are grayed out (phone only) and are skipped past when playing them through my iPhone.

I recently got an iphone 5S and my songs not purchased from iTunes are grayed out (phone only) and are skipped past when playing them through my iPhone. i have tried the following:
1) Removing all music from phone and resynced to iTunes PC library.
2) Erased phone and restored from back up
3) Erased phone and started as a new iPhone
4) Reformated the music files in my library that weren't playing
5) Deleted songs from iPhone and computer and re-imported CDs
6) Tried to redownload my COMPLETE MUSIC LIBRARY from iCloud.
7) I have also turned it off and turned it back on several times
8) I tried syncing through my macbook (only moved partial songs to it to see if it would even work).
9) I have tried to get Siri to play them, did not work.
10) All music does play fine on my iPod Touch 3rd (iOS6 i think) gen and iTunes on Mac and PC
11) I added a CD to my roommates iTunes and it plays on their iPhone 5S but not mine.
After all of these things it is now WORSE!!! My iTunes purchased songs are now experiencing the same issue along with some (not all) of the original music files that were skipping and grayed out. My conclusion is i have no clue at this point! I have done everything i have found online in EVERY discussion, i have spent over 60 hours trying to get this to work and i am asking myself, i bought this product why am having to fix this when it worked just fine on my iPod touch (3rd Gen) and iPod Classic!!!! PLEASE APPLE FIX THIS ISSUE FOR US!!!!

I had this problem too after i upgdatd to OS X Mavericks... only the songs on my iphone 5s that i purchased from itunes would play.
i read something about it being a syncing issue. when you plug your phone into your computer with the usb cable, the person said to switch from automatic syncing of itunes to the "manual" option. mine was already set to manual so i wasn't sure anything would work. BUT, when i plugged my phone into my computer, it started to sync all of my music on my phone again (top of itunes bar where song playing/time is listed said "now syncing 123/534 songs to x's iphone"). once that was completed, i checked the music app on my iphone and everything was back to normal!
so, i would suggest setting your music syncing settings to manual if you haven't tried that yet!
hope this helps!

I am trying to use songs I purchased from iTunes in my video using Windows Movie Maker. Can anyone tell me how to do that?

I am trying to use songs I purchased from iTunes, from my library if you will, in my video (slideshow) using Windows Movie Maker.
Does anyone know if that is possible to do? If so, would you please tell me how to do that?

Hello, a1p2r3.
Thank you for visiting Apple Support Communities.
There are a couple options available to you to transfer purchased media to your computer. Below, I have included a couple articles that outline this process.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/ht1848
Please note that this feature works only for items that were purchased on the iTunes Store. Any items imported from audio CDs or acquired from other sources will not copy from your iPod to the iTunes library.
Download past purchases
http://support.apple.com/kb/ht2519
Cheers,
Jason H.

TS1567 I have an old ipod nano. How do I download the songs I purchased from itunes onto my older ipod?

How do I download the songs I purchased from itunes onto my older ipod nano...I believe it is a 2nd generation? I plug it into my computer, but nothing happens!!!

Hello shay82578,
It sounds like you are trying to sync music from iTunes to your iPod nano. I found some articles with steps to sync music to your iPod:
If you are using iTunes 11, you will want to follow the steps in this article:
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12313
If you are using an earlier version of iTunes, you can follow the steps in this article:
iTunes: Syncing media content to iPod
http://support.apple.com/kb/HT1351
To be able to sync music from iTunes to your iPod nano, the music will need to be on the computer rather than streaming from iTunes in the Cloud. You can find the steps to download your purchased music to your computer's hard drive under the section titled, "Apps, Books, Music, Movies, or TV shows on a computer" in the following article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

Hi - I keep receiving the following error message on a song I purchased from itunes and am now trying to drag and drop to my iPad: "you must download items from icloud before you can copy then to iPad" what does this mean - please help! Thank you

Hi - I keep receiving the following error message on a song I purchased from itunes and am now trying to drag and drop to my iPad: "you must download items from icloud before you can copy then to iPad" what does this mean - please help! Thank you

Hi Poonam26c,
If you do not have a local copy of a song which you have purchased (i.e. it is available via iTunes in the Cloud), you may need to redownload it before you can transfer it to your device. You may find the following article helpful:
Apple Support: Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
Regards,
- Brenden

TS1424 I have several incomplete songs after purchase from Itunes. I sent out an email to find out how do I correct this problem? Follow-Up: 219141808

I have 6-7 incomplete songs after purchase from Itunes. I sent out an email to find out how do I correct this problem? Follow-up 219141808

Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

I deleted iTunes from my PC, is there any way i can sync my phone to a newly downloaded iTunes without losing my music that wasn't purchased from iTunes?

BACK-STORY
I recently was given a new iPhone 4S from the Apple Store, I synced it to my PC when I got home and got everything back.I had to uninstall a download of windows 8.1 back to the original windows 8 in order to install an anti-virus software. The only way to uninstall Windows 8.1 is basically a factory reset, by doing so I lost everything that wasn't saved in cloud or external drive.I downloaded iTunes again, signed in and the only thing I could find was the music that I purchased from iTunes. I don't want to connect my phone to the iTunes I just downloaded,because I think I'm going to lose all the music that's already on there, minus the music I bought from iTunes. It's a lot of albums and it took me a while to collect them all too.
WHAT I WOULD LIKE HELP WITH PLEASE
Can I transfer the music on my phone to some type of storage?
USB memory drive
Cloud ex. Skydrive, Google Drive, Dropbox etc
Store somewhere on my PC. (I know I can't sync from my iPhone to iTunes.)
If it is at all possible to store the music that's already on my iPhone using another method,such as the ones I've mentioned or haven't,can I then transfer it to iTunes?
If there is no way to save my iPhone's music library, then when I rebuild it is there a way to store it, that if the same thing was to happen I wouldn't have to go through this process?
Also, any other tips or advice would be greatly appreciated.
THANKS IN ADVANCE TO ALL!!

The syncing of music is one way, computer to phone. See this helpful document from a fellow user. Credit goes to the author.
https://discussions.apple.com/docs/DOC-3141

How can I modify a song I purchased from Itunes?

I'm trying to alter a song I purchased from the Itunes store. Is there a way to shorten or cut out parts of a song? What software would I need to do this? I've downloaded Jasmine and Audacity, but can't seem to get it to work.
Dick Skover

Thanks Michael,
I did what you suggested and everything worked well. I was able to shorten the song in Jasmine, but once saved, I wasn't able to bring it into my slideshow in Imovie. I believe it was saved as an AIFF file after I shortened it. Any ideas as to why I can't import or open it?
Dick

My mac air want shut down, had to force shut after computer freezing in itunes, box with saving itunes library has been up for 30 mins

I have had a day of it. wanted to join my new pc computer to my itune account. one problem to many devices on my account and two are ones that got broken and couldn't be deauthrise. sooo i deauthrised all computers. my mac air was sitting beside me so i thought i will authrise it again, was that a mistake as my computer became very slow when i went into itunes. it froze and not in the spinning disc way, in the was doing nothing way. held power button in, after waiting 10 mins and it went to gray screen with itune boxs saying "saving itunes library". its been doing this over 30 mins now and will not shut down or anything esle because when i try power button again it says i have not logged out of itune and should do this before it can shut down. not happy!!!! this is after 2 hours prior apple tried very hard sale to get me to buy there tech support for £100. I have never had a problem before, doesn't that seem strange?

shelbell508 wrote:
I tried to run the disk utility and it wouldn't run properly
Exactly what did you do to run Disk Utility and exactly what happened up to the freeze?
I called some place to ask for advice and they said it could be my logic board???
That's an easy answer to give but not necessarily the correct one.
If you have the system restore disc that came with your Mac, boot with that disc in the Mac while holding down the "D" key. That will invoke hardware diagnostics. Run those several times to investigate the possibility that your Mac has a hardware flaw.

My itunes library has been compromised. How do I unistall itunes and then reinstall intunes from na back-up copy?

We could not locate some files on iTunes. We asked a friend to help and now almost all of our library is gone, apps, books, downloaded songs, etc. The only items in our library are purchased songs. We don't even have an updated version of iTunes.

See Empty/corrupt iTunes library after upgrade/crash and Troubleshooting issues with iTunes for Windows updates.
tt2

I am unable to burn CDs with songs recently purchased from itunes. No problem before. When I try to burn a playlist with new songs, I get the error message that "songs will not it on 1 audio CD". If I remove all songs except the new one, it will burn.

I am unable to burn CD's with the last 4 songs I've purchased from the iTunes store. I can burn CD's from playlist using previously purchased songs with no problem. With a normal length playlist including 1 of the newly purchased songs, I get the message "songs will not fit on one CD". I can remove all but the new song and 1 other and the CD will burn. I have upgraded to the latest version of iTunes and still have the problem.

I have that EXACT same problem! I have no idea what to do though, but it is very mucho frustrating. Let me know if you find out anything, and I will do the same.

HT1589 How do I get all my songs i purchased from itunes back, I had to redo my computer and lost everything PLEASE HELP

Need help retrieving all my songs on itunes library. NEED HELP

See Recover your iTunes library from your iPod or iOS device.
tt2

All my itunes library has disappeared except for songs I purchased from itunes store. My playlists have also disappeared.

Similar Messages

Maybe you are looking for