All my mail has disappeared from my outlook account after a software update
I just downloaded iDisplay and updated my software and now all my emails and email account has disappeared from Outlook. I had been using it prior to undertaking these actions. Any ideas?
Your Outlook mail is stored in a folder inside your Documents folder - "Microsoft User Data." Make sure that this folder is intact.
The next time you start Outlook, hold down the option key to rebuild your identity. Your emails should remain intact.
Clinton
Similar Messages
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I subscibed to ITunes Match and all my music has disappeared from my Ipod touch and will only play through WiFi so I cannot play music in my car. How do I get it back please
You'll need to switch off iTunes Match on the device & sync the iPod with iTunes as hopefully you've kept all your music on your PC.
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HT203167 All my music has disappeared from my iTunes, what do I do?
I don't know why but somehow all my music has disappeared from my iTunes. I store all my music files on external hard drives.
I don't know what to do to get it all back onto iTunes (other than individually adding each song)If you are lucky you may be able to recreate your library using the method here:
http://docs.info.apple.com/article.html?artnum=93313
If that doesn't work you can just add your iTunes Music folder using "Add Folder to Library", that gets your music back in the library but loses playlists and ratings etc.
Becuase this is rather a common problem, it is a good idea to make backups of you Library file from time to time:
Backup the iTunes Library Files
The library files are in:
My Documents\My Music\iTunes
Close iTunes and wait about 30 seconds.
Copy iTunes Library.itl and iTunes Music Library.xml somewhere else e.g. into the Previous iTunes Libraries folder.
To restore, with iTunes closed drag the current itl and xml file from the iTunes folder to the desktop, then copy the backup iTunes Library.itl into the iTunes folder. The xml file isn’t necessary but can come in handy if the library needs to be recreated and the itl file is causing problems. -
All my email has disappeared from iCloud. I did not delete it, and now it's working again, but only from 28 August 2013. What happened to my old emails? How do I get them back? thanks
Have you checked whether the emails are visible at http://icloud.com ? If they are, it's a problem between your Mac and the website; sign out in System Preferences>iCloud and sign back in again.
If they aren't, then it's a server problem and you need to contact Support. If you currently happen to have AppleCare, either because you recently bought Apple hardware or have paid to extend the inititial period, you can contact them here:
http://www.apple.com/support/icloud/contact/
You will need the serial number of the covered hardware.
If you are not covered by AppleCare, then - in common with other free email services - there is no free support and you may be asked to pay a fee; if so you should argue that this is a problem they've caused (it's not the first time, by the way) and you shouldn't be charged. -
All my mail have disappeared from my mac and my iOS devices. Seemingly from the iCloud server as well. How can I recover them?
Well, you can't since the emails are stored on icloud's mail server. Try this test, using a computer's browser, log into icloud.com and check the mail page. If they are gone, then they are really gone.
Now, I thought I could go into a Time Machine backup and view old emails from a day ago. Unfortunately, Time Machine doesn't seem to save icloud based email, since regardless of the past date I go to, only the current emails show up, not older ones. My conclusion is that I wouldn 't be able to recover them from a TM backup.
What had you been doing on the mac or device that causes emails to be deleted? (I hope you don't have a family member or friend using the same icloud account - they may have deleted all emails by mistake.) -
TS4002 My Mac mail has disappeared from my iPhone and iPad - any idea how I get it back?
My Mac mail has disappeared from my iPhone and iPad - any idea how I get it back?
You access Facetime through the Contacts app - there is no Facetime app on the phone.
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The option "Download all new messages has disappeared from my In Box window. How can I retrieve it?
I don't think I have ever seen that particular option in Thunderbird.
Are you using a non-English variant of Thunderbird? This might explain the difference in the wording used.
Have you noticed anything else missing? -
£37 has disappeared from my iTunes account. But no apps or music or tv/movies have been bought. Has it been hacked and can you help please?
Report it to Apple:
How to report an issue with your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html
Change the password on your account. -
Sorry for the long header, but this is my first question.
Today, for no apparent reason, my iCloud inbox/sent items/junk/trash everything has disappeared from all my devices. I checked iCloud, and there's nothing up there either. I did not delete all my email, either intentionally or by accident.
Meanwhile, iCloud is now working again, but all the old mails are gone, I'm hoping not forever.
How do I recover all this missing material, which is essential both to my business and personally?
thanksI'm in the same position - this morning all my emails on iCloud have vanished.
Luckily I use an IMAP account in Entourage to keep copies on my machine, and I have a backup where all the emails are still visible. But if I connect ot iCloud using entourage they all vanish from entourage as well, so until this is resolved I cannot connect using entourage.
I have another iCloud account I hardly use, and that's working fine. Similarly my wife's account is also working fine - all her emails are visible in iCloud and in entourage.
Anybody had a successul way of dealing with this ? -
Ok, I was listening to music from itunes last night. I turn on itunes this morning and all the music that was there the night before has disappeared! I checked my "My Music" folder and all of my music placed after the "iTunes" folder has disappeared. This is extremely unusual and I dont understand it! Please HELP!!!
Packard Bell Windows XPIt could be anything. First scan with your antivirus program, and scan for malware using your adware/spyware program or Ewido http://www.ewido.net/en/download/
Also it could be your antivirus/security suite blocking iTUnes from writting to the folders it needs. -
Music on my iTunes account has disappeared, but still have it on my older iPod; want to upload it to iTunes, but when I hook up to computer, iTunes wants to overwrite the iPod. I fear I'll lose it all. Any help?
Hey blite923,
Thanks for the question. If these are purchased songs, you can transfer purchases from your iPod to your computer without syncing:
Re-download or transfer your iTunes Store purchases from an iPhone, iPad or iPod to a computer - Apple Support
http://support.apple.com/en-us/HT1848
Transfer your purchases to your computer
Before you transfer your purchases, make sure that your computer is authorized with the same Apple ID account you used to make the purchases. Learn how to authorize your computer using iTunes.
If you bought the iTunes Store content on your device using multiple Apple ID accounts, you'll need to authorize the computer for each one.
To transfer purchases from your device to a computer:
Connect your device to the computer. Wait for its icon to appear in iTunes.
Go to File > Devices. If you're using iTunes for Windows and can't see the menu bar, learn how to turn on iTunes menus in Windows.
Choose Transfer Purchases from [device name].
This feature works only for content bought from the iTunes Store. Any items that you imported from audio CDs or received from other sources won't copy from your device to the iTunes library. However, all podcasts from your device's Podcasts app and copies of all PDFs and books from your device's iBooks app will transfer to the computer. Learn how to transfer media to your iTunes library.
Thanks,
Matt M. -
Messages disappeared from my Hotmail Account after opening Mail-pls help!!
Please Help!!!
I put hotmail to my apple mail through a pop3 connection. I guess it copied all of my mails from my hotmail inbox to my apple inbox and then deleted them from my hotmail account. However, this was not my intention, I would still like to check my e-mail history through a web browser remotely (ie from my phone or another computer) but they have disappeared and now my hotmail inbox is empty!!! This happened yesterday! There were over 3500 e-mails, is it possible to get them transferred back from Mail to my hotmail account?
ThanksHi Vivi981,
Here is an article of troubleshooting for issues receiving mail:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
I hope this helps!
- Ari -
TS2776 Everything has disappeared from my iTunes account.
I just started iTunes again after it stopped updating my apps yesterday. Now, there is nothing in my library other than one app, one movie and one song. Everything else has disappeared. Any idea as to what happened and what I should do? I should mention that I did not recently make any changes to iTunes. I was on a very slow internet connection and I stopped it in the process of updating the apps because it was really slow.
Hi miller2x,
One possible cause of an empty library is this:
iTunes creates an empty library file in Windows
http://support.apple.com/kb/TS2715
Here's some information on finding the missing media:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Lastly, this article has information on recreating your library and playlists:
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/ht1451
Take care,
- Ari -
My macpro got wet and I have been using my boyfriends macpro to charge my iphone over the weekend, his itunes is an early version of my itunes library. I have no music showing in my ipod on my iphone. When I plug it in to the macpro it shows my music, and an up to date show of all my playlists new music etc when I click on my iphone icon, how do I get it back? Can I back up and sync from his library? Can I just back up my phone on his library and restore from that, will I get an exact copy, new stuff and all back??
Any help appreciatedSounds like the music you had on your phone was not the same music on his computer. The iPhone/iPod touch is not designed to be a storage device. When you sync with a computer that doesn't have your music, it deletes your music from your phone.
Was this music you purchased from iTunes? if so, and you are in the US, tap on itunes app, tap updates, tap purchased and tap on the cloud icon to get each song back. If you're not int he us, get iOS5 update later this week and do the same.
But you need to move your itunes library to his computer. Create a user account on his macbook pro for you. From your external drive backup, load your itunes library on it. Then sync as usual! (Don't tell me you don't have a backup for your computer!) -
E-mail has disappeared from my Hub!
Since downloading the upgrade today, I had to set up my e-mail account again, but it's not showing up in the Blackberry Hub. Help!
Hey,
I had a similar problem on my Z10. I pulled the battery and restarted the phone and everything worked well. Worked for me.
Doc
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