All my MUX 2 channels just disappeared from my BT ...
Hi. First post.
I've had BT Vision for a year, without incident. 2 days ago, all my MUX 2 channels went. I've done everything that the forums suggest, without result.
Rebooting
Rescanning (several times)
Disconnecting the ariel and blank scanning before a rescan
Checking my saved/hidden channels
Ensuring the cables are in order
Checking there's no engineering or switchover work taking place
Changing the booster levels (I have a strong indoor ariel with a booster but it always works well and I am high up on a hill)
On terrestrial TV, ITV and Channel 4 are crystal clear through the same ariel. I have sometimes had digital breakup and freeze on these channels, but a simple reangle of the ariel sorted it out. They'd certainly never just disappeared off the box. Can anyone help, because it seems that this is a frequent issue but it also seems that with most other enquirers, one of the above will have sorted the issue and this clearly is not happening here. Incidentally, the rescan is showing 64 TV channels accepted, which I know is supposedly about right - but those MUX 2 channels are absent from the TV guide and clicking on one numerically just takes me to the next saved channel.
Thanks
PHILIP
Reading through your post it does look like you have tried the most common fixes for your problem.
The only thing I can add is that you have said that you occasionally had break-up on these channels before this sugests you already had a marginal signal to begin with. It does not take much for this signal to become unusable as far as the box is concerned and therefore ignored during a scan.
Things that affect the signal include the weather I often find a reduction in signal strength in bad weather.
The aerial being indoors again is not ideal even though you are high up attenuation through walls/roof tiles is still quite high
Also I know you have checked for engineering works but it might be worth checking if the mux you are missing is being run on reduced power as this is routine during the switchover and can be for quite a few months while all the transmitters in the area are undergoing their own reorganisations. This is done to prevent interference between neighbouring regions.
no trees were harmed in the sending of this message but millions of electrons were terribly inconvenienced
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