All non-Apple applications crashing on startup...
Hi
I have had my G4 Mac Mini for just over a year now and it has been a flawless experience! I have been an ardent PC user since the 1980s, but MacOS X has me convinced I have been wrong...
Within the last week or so opening any application results in the app crashing! Microsoft Office apps, Photoshop CS2, Fontbook, Disk Utility... all of these are crashing on startup.
I have read many posts and threads here, but none seem to help mainly because i cannot even get diagnostic tools like Disk Utility to run.
I have not installed or removed any software... so this behaviour seems very odd.
I REALLY don't want to reinstall everything from scratch...has anyone any advice for a PC expert poorly-skilled Macs?
Many Thanks
Peter.
You may be able to repair this with the 10.4.7 Combo Updater.
This is a fuller install, as opposed to an incremental "delta" update so it should overwrite any files that are damaged or missing. It does not matter if you have applied it before. It has worked well for many.
Remember to Verify Disk before update and repair permissions before and after update from /Applications/Utilities/Disk Utility.
For Intel:
You may be able to repair this with the 10.4.7 Stand Alone Combo Updater
Good luck, let us know.
-mj
[email protected]
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10.6.2 update causes all non-Apple applications to crash.
update Final Cut Studio 3 and Aperture fail to open as well (pro apps)
Hi: Hoping for some expert help here.
Updated from 10.6.1 to 10.6.2 today, using the combo update. The Software Update version refused to install.
After a reboot, I was *unable to open any non-Apple branded application*. Firefox, Adobe CS3 or CS4, Roxio, MS Office, you name it. All Apple branded apps, iLife, iWork, Mail, Safari, all performed well.
I created a new admin account, hoping that those problems would not occur - but they did.
I have since done a Time Machine backup and am ready to do a clean install to rid myself of this mess.
Before I do, I'm wondering if there's an easy fix out there.
I did do a repair permissions before and after the install. I have removed Application Support files from the Library (both in the root and my profile).
Am now angry and frustrated, but this isn't the first time Apple has let me down with a poor update package.
Any suggestions/help would be appreciated.
Thanks.
Message was edited by: Prof. Van Nostrumdonv (The Ghost) wrote:
I am still happily at 10.6 because .6.1 broke things for some and offered me nothing I needed. Looks like .6.2 combo will be the same. I have no incentive to install it.
Keep in mind:
1. There is no evidence that the Snow Leopard updates have broken anything for most users -- because of the focus of forums like this one on problems, they are not reliable indicators of typical results.
2. Among the reports of Snow Leopard update problems, many if not most are caused by unidentified pre-exsting conditions, not the updates themselves. These things should be fixed whether or not you update the OS because they usually get worse over time & eventually can't be ignored.
3. For almost all users there are very strong incentives to install the updates. Among them:
• Eliminating bugs that have been identified in the original release of the OS, typically ones that occur under relatively rare conditions. Just because one has not affected you yet does not mean it won't in the future.
• Adding small & sometimes not-so-small improvements in the reliability, efficiency, & optimization of applications & application services. Every OS release is subject to deadlines; there are always some things that could be improved given more time to work on them. Software updates give the engineers the time they need to add these tweaks to the system.
• Eliminating potential security exploits that have been identified in earlier releases of the OS. The OS is pretty secure to begin with; however, it is not so secure that users should become complacent about this -- especially since many of the flaws are well documented, meaning those with malicious intent can easily learn how to exploit them. This has been a historic problem with Windows: so many users of that OS are so lax about applying security updates that Windows malware that could not exploit the updated OS still regularly spread across the Internet & affect tens of millions of users. This includes Mac users because the malware often turns the vulnerable computers into "zombies" used to create botnets to do things like generate spam or launch denial of service attacks.
There is little indication that this kind of malware currently targets Macs -- Windows computers are still the low hanging fruit most malefactors target -- but continued complacency among Mac users about this issue plus the increasing market share of Macs do not bode well for the future.
Simply put, all OS's should be considered ongoing works in need of improvement. Apple does not make public all the fixes or improvements any OS update provides, so unless you try them you won't know how significant they will be for you. Caution is good -- always have a backup/reversion strategy should something go wrong -- but the old adage "if it ain't broke don't fix it" does not apply -- the OS is always broken so it is really a matter of how broken it is, not if it is or isn't. -
Non-Apple programs crash at startup
I recently updated my mac and now whenever I try to open certain programs like Microsoft Word or Google Chrome, they immediately crash. It seems to affect only some non-Apple programs, so Safari and TextEdit and Itunes all run, but even these are freezing up sometimes. I tried reinstalling Chrome, but this didn't fix the problem. Does anyone have any ideas?
Try using Disk Utility to do a Disk Repair, as shown in this link, while booted up on your install disk for OS 10.6.8 and under. If you are running 10.7 or 10.8 run Disk Repair from Disk Utility on your Recovery System. It shows you how in the link.
You could have some directory corruption. Let us know what errors Disk Repair reports and if DU was able to repair them. This could just be a start in repairs and you may need a better utility to finish the job.
Then Repair Permissions.
No need to report any Permissions errors........we all get them.
DALE -
Quicktime and all quicktime-using applications crash on startup
A while ago my computer crashed and wouldn't start up. We ran the disk utility and fixed the permissions and ran disk warrior, and in the end we eventually got it to work by installing MacOS onto the harddrive again (so basically it's installed twice).
Ever since then, however, quicktime crashes whenever I try to start it up. In fact, any application that uses quicktime, such as iTunes, will crash and automatically quit out when it tries to play a video. Even the Finder will crash whenever it tries to display a preview of a movie.
Any ideas on how to fix this? I've tried deleting the quicktime preferences and reinstalling to no avail.
Thanks.After you re-installed the OS, did you install any third programs or components/plug-ins?
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All Non-Apple Apps Keep Crashing
I updated the firmware on my friend's iPhone 3Gs from 4.1 to 4.3.3 using my computer. This is not the computer that my friend used to sync the iPhone and it was the first time when the iPhone was synced to my computer. I noticed now that all non-Apple apps crash when I try to start them. How could I fix this problem? Should I tell my friend to sync the 3Gs on the computer where it was synced before? Thanks.
Thanks. It worked, indeed!
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Apple applications crashing immediately on launch
Hi All
I am having a problem with a 2007 iMac running 10.7.2. Whenever I try to launch an Apple application almost all of them are immediately crashing. This includes Safari, Mail, iTunes etc. Non-Apple applications like Word, Excel (2008) seem to be working fine. Some Apple applications do seem to be working okay, e.g. System Preferences, Console.
I have tried to open the apps with a different user on the machine but the same symptoms are being observed. Therefore, I guess there must be some system-level resource that these apps are trying to access that has a problem.
I am controlling the machine via a (non-Apple) VNC connection, which seems to be working fine as well.
The only recent change to the system was the printer driver update recently released by Apple but it was working okay immediately after that update was performed on this machine yesterday.
If anyone has any suggestions on potential causes and/or solutions I would be most grateful!
Cheers
GavinCrash log for Safari this morning...
Process: Safari [413]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.1.1 (7534.51.22)
Build Info: WebBrowser-7534051022000000~3
Code Type: X86-64 (Native)
Parent Process: launchd [355]
Date/Time: 2011-11-09 08:24:13.806 +0000
OS Version: Mac OS X 10.7.2 (11C74)
Report Version: 9
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 000000010c228000-000000010c229000 [ 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
objc[413]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CFNetwork 0x00007fff96b1fbf4 URLProtocolRegistry::registerImplementation(CFURLProtocolImplementation_V0*, unsigned char) + 70
1 com.apple.Safari.framework 0x00007fff901675f0 Safari::ExtensionsController::ExtensionsController() + 124
2 com.apple.Safari.framework 0x00007fff901677eb Safari::ExtensionsController::shared() + 53
3 com.apple.Safari.framework 0x00007fff900445e9 -[AppController(FileInternal) _updateExtensionBarMenuItems] + 232
4 com.apple.Safari.framework 0x00007fff90041d1f -[AppController awakeFromNib] + 482
5 com.apple.CoreFoundation 0x00007fff923722e1 -[NSObject performSelector:] + 49
6 com.apple.CoreFoundation 0x00007fff92372262 -[NSSet makeObjectsPerformSelector:] + 274
7 com.apple.AppKit 0x00007fff95674f9b -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
8 com.apple.AppKit 0x00007fff9566b52f loadNib + 322
9 com.apple.AppKit 0x00007fff9566aa28 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
10 com.apple.AppKit 0x00007fff9566a943 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
11 com.apple.AppKit 0x00007fff9566a886 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
12 com.apple.AppKit 0x00007fff958de637 NSApplicationMain + 398
13 com.apple.Safari.framework 0x00007fff9023affb SafariMain + 197
14 com.apple.Safari 0x000000010c228f24 0x10c228000 + 3876
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff91d687e6 kevent + 10
1 libdispatch.dylib 0x00007fff956025be _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff9560114e _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff91d68192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8ddcb594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8ddccb85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff91d68192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8ddcb594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8ddccb85 start_wqthread + 13
Thread 4:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff91d68a8e pread + 10
1 libsqlite3.dylib 0x00007fff8f0cd07c unixRead + 44
2 libsqlite3.dylib 0x00007fff8f0ee006 readDbPage + 102
3 libsqlite3.dylib 0x00007fff8f0ec79b sqlite3PagerAcquire + 315
4 libsqlite3.dylib 0x00007fff8f11a7e2 moveToChild + 146
5 libsqlite3.dylib 0x00007fff8f11cbb2 sqlite3BtreeNext + 674
6 libsqlite3.dylib 0x00007fff8f1153be sqlite3VdbeExec + 37134
7 libsqlite3.dylib 0x00007fff8f10b65b sqlite3_step + 1883
8 com.apple.WebCore 0x00007fff9347f18e WebCore::SQLiteStatement::step() + 62
9 com.apple.WebCore 0x00007fff9347fa0a WebCore::IconDatabase::performURLImport() + 1116
10 com.apple.WebCore 0x00007fff9347e2a9 WebCore::IconDatabase::iconDatabaseSyncThread() + 469
11 com.apple.WebCore 0x00007fff9347e0cb WebCore::IconDatabase::iconDatabaseSyncThreadStart(void*) + 9
12 libsystem_c.dylib 0x00007fff8ddc98bf _pthread_start + 335
13 libsystem_c.dylib 0x00007fff8ddccb75 thread_start + 13
Thread 5:: CoreAnimation render server
0 libsystem_kernel.dylib 0x00007fff91d6667a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff91d65d71 mach_msg + 73
2 com.apple.QuartzCore 0x00007fff9210b569 CA::Render::Server::server_thread(void*) + 184
3 com.apple.QuartzCore 0x00007fff9210b4a9 thread_fun + 24
4 libsystem_c.dylib 0x00007fff8ddc98bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff8ddccb75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007fded1d6a500 rbx: 0x000000010d577858 rcx: 0x0000000000000400 rdx: 0x0000000000000000
rdi: 0x00007fded1d6a500 rsi: 0x00007fff6be276a0 rbp: 0x00007fff6be27710 rsp: 0x00007fff6be27698
r8: 0x00007fff6be275dc r9: 0x00007fff6be275d8 r10: 0x0000000000000481 r11: 0x000000010c35f940
r12: 0x0000000000000010 r13: 0x000000000000000b r14: 0xffffffffffffffff r15: 0x00007fded1d24350
rip: 0x00007fff96b1fbf4 rfl: 0x0000000000010282 cr2: 0x0000000000000000
Logical CPU: 0
Binary Images:
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0x7fff95442000 - 0x7fff954e4ff7 com.apple.securityfoundation (5.0 - 55005) <0D59908C-A61B-389E-AF37-741ACBBA6A94> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff954e5000 - 0x7fff9555aff7 libc++.1.dylib (19.0.0 - compatibility 1.0.0) <C0EFFF1B-0FEB-3F99-BE54-506B35B555A9> /usr/lib/libc++.1.dylib
0x7fff9555b000 - 0x7fff955fafff com.apple.LaunchServices (480.21 - 480.21) <6BFADEA9-5BC1-3B53-A013-488EB7F1AB57> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff955fb000 - 0x7fff955fefff libCoreVMClient.dylib (??? - ???) <E034C772-4263-3F48-B083-25A758DD6228> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff955ff000 - 0x7fff9560dfff libdispatch.dylib (187.7.0 - compatibility 1.0.0) <712AAEAC-AD90-37F7-B71F-293FF8AE8723> /usr/lib/system/libdispatch.dylib
0x7fff9565a000 - 0x7fff9625bff7 com.apple.AppKit (6.7.2 - 1138.23) <5CD2C850-4F52-3BA2-BA11-3107DFD2D23C> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff9625c000 - 0x7fff96369fff libJP2.dylib (??? - ???) <6052C973-9354-35CB-AAB9-31D00D8786F9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff963a6000 - 0x7fff963bbfff com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <C061ECBB-7061-3A43-8A18-90633F943295> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff963cf000 - 0x7fff96411ff7 libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <A5B9778E-11C3-3F61-B740-1F2114E967FB> /usr/lib/system/libcommonCrypto.dylib
0x7fff96412000 - 0x7fff96431fff libresolv.9.dylib (46.0.0 - compatibility 1.0.0) <33263568-E6F3-359C-A4FA-66AD1300F7D4> /usr/lib/libresolv.9.dylib
0x7fff96432000 - 0x7fff9646cfff com.apple.DebugSymbols (2.1 - 85) <AEF473A5-25BF-3FB7-9A07-320D9CB85959> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff964f0000 - 0x7fff9655efff com.apple.CoreSymbolication (2.1 - 66) <E1582596-4157-3535-BF1F-3BAE92A0B09F> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff967a3000 - 0x7fff967aaff7 com.apple.CommerceCore (1.0 - 17) <AA783B87-48D4-3CA6-8FF6-0316396022F4> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff96828000 - 0x7fff9682dfff libcache.dylib (47.0.0 - compatibility 1.0.0) <B7757E2E-5A7D-362E-AB71-785FE79E1527> /usr/lib/system/libcache.dylib
0x7fff96833000 - 0x7fff96836fff com.apple.help (1.3.2 - 42) <AB67588E-7227-3993-927F-C9E6DAC507FD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff9683a000 - 0x7fff9683ffff libcompiler_rt.dylib (6.0.0 - compatibility 1.0.0) <98ECD5F6-E85C-32A5-98CD-8911230CB66A> /usr/lib/system/libcompiler_rt.dylib
0x7fff96840000 - 0x7fff96844fff libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <FF83AFF7-42B2-306E-90AF-D539C51A4542> /usr/lib/system/libmathCommon.A.dylib
0x7fff96845000 - 0x7fff96885fff libtidy.A.dylib (??? - ???) <E500CDB9-C010-3B1A-B995-774EE64F39BE> /usr/lib/libtidy.A.dylib
0x7fff96886000 - 0x7fff968f0fff com.apple.framework.IOKit (2.0 - ???) <87D55F1D-CDB5-3D13-A5F9-98EA4E22F8EE> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff96942000 - 0x7fff96954ff7 libz.1.dylib (1.2.5 - compatibility 1.0.0) <30CBEF15-4978-3DED-8629-7109880A19D4> /usr/lib/libz.1.dylib
0x7fff96955000 - 0x7fff96a6dff7 com.apple.DesktopServices (1.6.1 - 1.6.1) <4418EAA6-7163-3A77-ABD3-F8289796C81A> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff96a6e000 - 0x7fff96bd4fff com.apple.CFNetwork (520.2.5 - 520.2.5) <406712D9-3F0C-3763-B4EB-868D01F1F042> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x7fff96bd5000 - 0x7fff96be1fff com.apple.CrashReporterSupport (10.7.2 - 347) <0F6D3509-9062-3647-B7C4-F25AF3AE9B71> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 146
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=168.4M resident=148.8M(88%) swapped_out_or_unallocated=19.6M(12%)
Writable regions: Total=34.8M written=3044K(9%) resident=3684K(10%) swapped_out=0K(0%) unallocated=31.2M(90%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 96K
CoreServices 1356K
MALLOC 23.7M
MALLOC guard page 48K
SQLite page cache 288K
STACK GUARD 56.0M
Stack 10.5M
VM_ALLOCATE 68K
__CI_BITMAP 80K
__DATA 15.7M
__IMAGE 1256K
__LINKEDIT 47.5M
__TEXT 120.9M
__UNICODE 544K
mapped file 15.7M
shared memory 312K
=========== =======
TOTAL 293.9M -
Non-Apple applications won't launch
On Intel iMac, recently many non-Apple applications won't launch, including Photoshop, Indesign, Quicken, Filemaker, Techtool Pro. On the other hand, Mail, Safari, iPhoto, iTunes, Pixadex, Ultralingua all launch just fine. The non-launchers quickly present the window with Ignore, Report..., Relaunch; and using Relaunch just brings the window up again.
I've tried Disk Utility, both from the drive and from the OSX install disk; Time Machine back to just before the problem started; removed .plist file from Preferences: all to no avail.
While this problem started one week ago, we have had a new iPhone 3G since July 12 (since I see a few discussions with the same error codes related to iPhone).
Below are the error reports for Photoshop and Filemaker, and some system info.
What can I do to fix this? Thanks!
Model: iMac7,1, BootROM IM71.007A.B03, 2 processors, Intel Core 2 Duo, 2.4 GHz, 1 GB
Graphics: kHW_ATIr600M76Item, ATI,RadeonHD2600, spdisplayspciedevice, 256 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
PHOTOSHOP
Process: Adobe Photoshop CS2 [272]
Path: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2
Identifier: com.adobe.Photoshop
Version: 9.0.2 (9.0.2x312 [20060822.902x312 02:00:00 cutoff]9.0.2x311) (9.0.2)
Code Type: PPC (Translated)
Parent Process: launchd [147]
Date/Time: 2008-08-09 14:26:42.705 -1000
OS Version: Mac OS X 10.5.4 (9E17)
Report Version: 6
Exception Type: EXC_CRASH (SIGILL)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0
Thread 0 Crashed:
0 ??? 0x801a308a 0 + 2149200010
1 translate 0xb80ecd11 gettimeofday_wrapper + 37593
Thread 1:
0 ??? 0x800bc4a6 0 + 2148254886
1 ??? 0x800c3c9c 0 + 2148285596
2 translate 0xb818b6ea CallPPCFunctionAtAddressInt + 202886
3 ??? 0x800ed6f5 0 + 2148456181
4 ??? 0x800ed5b2 0 + 2148455858
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xb813cfcc ecx: 0xb7fffa6c edx: 0x801a308a
edi: 0xb81d8794 esi: 0x00000004 ebp: 0xb7fffa98 esp: 0xb7fffa6c
ss: 0x0000001f efl: 0x00000246 eip: 0x801a308a cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x9230b958
Binary Images:
0xb8000000 - 0xb81d7fe7 translate ??? (???) /usr/libexec/oah/translate
Translated Code Information:
NO CRASH REPORT
FILEMAKER
Process: FileMaker [517]
Path: /Applications/FileMaker Pro 7/FileMaker Pro.app/Contents/MacOS/FileMaker
Identifier: com.filemaker.pro7
Version: FileMaker Pro version 7.0v1a (7.0.1)
Code Type: PPC (Translated)
Parent Process: launchd [147]
Date/Time: 2008-08-09 14:30:10.117 -1000
OS Version: Mac OS X 10.5.4 (9E17)
Report Version: 6
Exception Type: EXCBADINSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Crashed Thread: 0
Thread 0 Crashed:
0 translate 0xb80a20a7 0xb8000000 + 663719
1 translate 0xb80bdb8b 0xb8000000 + 777099
2 translate 0xb80b7007 0xb8000000 + 749575
3 translate 0xb80d49c0 0xb8000000 + 870848
4 translate 0xb813ce79 spinlockwrapper + 1981
Thread 1:
0 ??? 0x800bc4a6 0 + 2148254886
1 ??? 0x800c3c9c 0 + 2148285596
2 translate 0xb818b6ea CallPPCFunctionAtAddressInt + 202886
3 ??? 0x800ed6f5 0 + 2148456181
4 ??? 0x800ed5b2 0 + 2148455858
Thread 2:
0 translate 0xb815282c spinlockwrapper + 90480
1 translate 0xb816f427 CallPPCFunctionAtAddressInt + 87491
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813d75f spinlockwrapper + 4259
Thread 3:
0 translate 0xb815282c spinlockwrapper + 90480
1 translate 0xb816e6a1 CallPPCFunctionAtAddressInt + 84029
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813d75f spinlockwrapper + 4259
Thread 4:
0 translate 0xb815282c spinlockwrapper + 90480
1 translate 0xb816e6a1 CallPPCFunctionAtAddressInt + 84029
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813d75f spinlockwrapper + 4259
Thread 5:
0 translate 0xb815282c spinlockwrapper + 90480
1 translate 0xb816e6a1 CallPPCFunctionAtAddressInt + 84029
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813d75f spinlockwrapper + 4259
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xb80a2028 ecx: 0xb7fff95c edx: 0x800fb082
edi: 0x00000002 esi: 0xb81d8c18 ebp: 0xb7fff9c8 esp: 0xb7fff990
ss: 0x0000001f efl: 0x00010282 eip: 0xb80a20a7 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x800fb000
Binary Images:
0xb8000000 - 0xb81d7fe7 translate ??? (???) /usr/libexec/oah/translate
Translated Code Information:
Rosetta Version: 21.03
Args: /Applications/FileMaker Pro 7/FileMaker Pro.app/Contents/MacOS/FileMaker -psn0176171
Exception: EXCBADINSTRUCTION (0x0002)
Thread 0: (0xb019cdb8, 0xb815282c)
0x957fe8c0: /usr/lib/libSystem.B.dylib : _pthread_condwait + 1260
0x0274a478: No symbol
0x02891fc8: No symbol
0x0274b4d0: No symbol
0x0274ac04: No symbol
0x9584ce8c: /usr/lib/libSystem.B.dylib : _pthreadbody + 40
0x02737618: No symbol
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x957fe910 ctr: 0x957bb490
r00: 0xffffffdb r01: 0xf0182c80 r02: 0xa09c6924 r03: 0x00004903
r04: 0x00004a03 r05: 0x00000000 r06: 0x00000000 r07: 0x00000000
r08: 0x00b34000 r09: 0x00000001 r10: 0xbfffec50 r11: 0xa09cb9ec
r12: 0x957bb490 r13: 0x00b341d8 r14: 0x00000000 r15: 0xa0a00d44
r16: 0x00b34000 r17: 0x957c0e1c r18: 0xbfffec70 r19: 0x00000020
r20: 0x957c0e6c r21: 0x00000000 r22: 0xbfffec70 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0xa09ce3e8
r28: 0x00c382fc r29: 0xa09c6924 r30: 0x00c38328 r31: 0x957fe3e8
Thread 1: (0xb009adc8, 0xb815282c)
0x00000000: /Applications/FileMaker Pro 7/FileMaker Pro.app/Contents/MacOS/FileMaker : + 0
0x9585e7c0: /usr/lib/libSystem.B.dylib : _sleep + 76
0x0274c2b4: No symbol
0x0274b4d0: No symbol
0x0274ac04: No symbol
0x9584ce8c: /usr/lib/libSystem.B.dylib : _pthreadbody + 40
0xbfffed30: No symbol
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x958473f0 ctr: 0x957bb5b0
r00: 0xffffffa6 r01: 0xf0080ca0 r02: 0x00000000 r03: 0x00000062
r04: 0x0948111b r05: 0x00000000 r06: 0x00000000 r07: 0x00000000
r08: 0x80000000 r09: 0x00000000 r10: 0x00000000 r11: 0xa09cb62c
r12: 0x957bb5b0 r13: 0x957c0f80 r14: 0xbfffece0 r15: 0xa0cdb6bc
r16: 0x957c193c r17: 0xa0ccb6bc r18: 0xa0cdb6bc r19: 0x00c30240
r20: 0xa0cc6174 r21: 0x00c2ae40 r22: 0xbfffede0 r23: 0x00000003
r24: 0x00000003 r25: 0xa09d72b8 r26: 0xf0080d50 r27: 0xa09d72b8
r28: 0x00000062 r29: 0x0948111b r30: 0x00000000 r31: 0x958472b8
Thread 2: (0xb011bdb8, 0xb815282c)
0x957fe8c0: /usr/lib/libSystem.B.dylib : _pthread_condwait + 1260
0x0274a478: No symbol
0x0275ab14: No symbol
0x0274b4d0: No symbol
0x0274ac04: No symbol
0x9584ce8c: /usr/lib/libSystem.B.dylib : _pthreadbody + 40
0xbfffebd0: No symbol
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x957fe910 ctr: 0x957bb490
r00: 0xffffffdb r01: 0xf0101c70 r02: 0xa09c6924 r03: 0x00004703
r04: 0x00004803 r05: 0x00000028 r06: 0x00000030 r07: 0x00004603
r08: 0x00000000 r09: 0x00000001 r10: 0xffffff8f r11: 0xa09cb9ec
r12: 0x957bb490 r13: 0x014fa810 r14: 0xbfffeb90 r15: 0x00000000
r16: 0x00000000 r17: 0xbfffebe0 r18: 0xbfffebc0 r19: 0x00000000
r20: 0x02784324 r21: 0x02c59248 r22: 0xbfffebc0 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0xa09ce3e8
r28: 0x00c3841c r29: 0xa09c6924 r30: 0x00c38448 r31: 0x957fe3e8
Thread 3: Crashed (0xb7fff5ec, 0x800bc4a6)
0x957c3520: /usr/lib/libSystem.B.dylib : szonecalloc + 232
0x922d8e78: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib : ripcInitialize + 28
0x922d9064: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib : _CGWindowContextDelegateCreate + 36
0x947d90dc: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics : _CGWindowContextCreate + 200
0x915a09a0: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : WindowData::GetCGContext() + 88
0x915a0474: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : WindowData::PrepareForVisibility() + 128
0x9159fb70: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : __ShowHideWindows + 276
0x9159fa4c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _ShowHide + 36
0x9159f9b0: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : MBarDraw() + 76
0x9158b2f0: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : ShowBar(unsigned char, unsigned char) + 356
0x915abcd0: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _SetMenuBarObscured + 220
0x000d3994: /Applications/FileMaker Pro 7/FileMaker Pro.app/Contents/MacOS/FileMaker : ShowClarisScreen(unsigned char*) + 48
0x0012acc8: /Applications/FileMaker Pro 7/FileMaker Pro.app/Contents/MacOS/FileMaker : CFMProApp::InitApplication() + 1084
0x0037e870: /Applications/FileMaker Pro 7/FileMaker Pro.app/Contents/MacOS/FileMaker : CMacApp::Main() + 64
0x00128194: /Applications/FileMaker Pro 7/FileMaker Pro.app/Contents/MacOS/FileMaker : _main + 28
0x00001f48: /Applications/FileMaker Pro 7/FileMaker Pro.app/Contents/MacOS/FileMaker : __start + 460
0x00001d78: /Applications/FileMaker Pro 7/FileMaker Pro.app/Contents/MacOS/FileMaker : start + 48
0x00000000: /Applications/FileMaker Pro 7/FileMaker Pro.app/Contents/MacOS/FileMaker : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x922d7810 ctr: 0x922d903f
r00: 0x00000000 r01: 0xbfffe870 r02: 0xa03977e4 r03: 0xa039436c
r04: 0x00000000 r05: 0x00000010 r06: 0x00000005 r07: 0x00000000
r08: 0x00000005 r09: 0x00002e24 r10: 0x00cfc080 r11: 0xa09cb6d4
r12: 0x922d9040 r13: 0x00000000 r14: 0x00000001 r15: 0xbfffeb40
r16: 0xbfffec1c r17: 0xfffffff5 r18: 0x00000000 r19: 0x00000000
r20: 0xbfffeb40 r21: 0x00000001 r22: 0x00000000 r23: 0x00c2b8d0
r24: 0xa039436c r25: 0x00000a41 r26: 0xa0879024 r27: 0xa03977e4
r28: 0x00000000 r29: 0x00c5ad30 r30: 0x00c62fc0 r31: 0x922d77e4
Thread 4: (0xb021ddb8, 0xb815282c)
0x957fe8c0: /usr/lib/libSystem.B.dylib : _pthread_condwait + 1260
0x0274a478: No symbol
0x027c106c: No symbol
0x0274b4d0: No symbol
0x0274ac04: No symbol
0x9584ce8c: /usr/lib/libSystem.B.dylib : _pthreadbody + 40
0x00000000: /Applications/FileMaker Pro 7/FileMaker Pro.app/Contents/MacOS/FileMaker : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x957fe910 ctr: 0x957bb490
r00: 0xffffffdb r01: 0xf0203c20 r02: 0xa09c6924 r03: 0x00004b03
r04: 0x00004c03 r05: 0x00000000 r06: 0x00000000 r07: 0x00000000
r08: 0x1614a600 r09: 0x00000001 r10: 0x00000800 r11: 0xa09cb9ec
r12: 0x957bb490 r13: 0x9584cbac r14: 0xbfffee30 r15: 0x00000002
r16: 0x9584cc3c r17: 0x957bc5b0 r18: 0xbfffebd0 r19: 0x00000000
r20: 0x957bc66c r21: 0xbfffeb80 r22: 0xbfffebf0 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0xa09ce3e8
r28: 0x00c531cc r29: 0xa09c6924 r30: 0x00c531f8 r31: 0x957fe3e8No idea what caused it, but your PPC emulator is definitely hosed and doing a clean installation would probably be less time consuming than figuring out what the problem is.
This is also all very old software that was never meant to run in Leopard at all, so you should consider the possibility that some of it will simply never work. -
All non-Apple Wireless Clients won't Connect to Time Capsule
I have a latest gen Apple 2TB TC (ME177LL/A) and have had it for about 14 months. I have never had any issue with it in the past and have perhaps only had to reset it twice in that 14 month span.
Came home from work last night to watch some Netflix on my PS4, and noticed my PS4 couldn't connect to the network. In the PS4 OS I kept getting errors that said either the network no longer existed or my password was incorrect. I simply tried to re-enter my password multiple times, but only once was the PS4 successfully able to connect. The one time it did connect the network speed indicated in the PS4 speed test was less than 200 kpbs. Within moments, the PS4 lost connection again. I was unable to reconnect.
At this point I figured I would just use the PS3 instead...same issue, however. Initially thought it was perhaps a PSN issue, but this time I never once could get the PS3 to connect. It repeatedly just said the network wasn't available or the password was incorrect. Went through the same troubleshooting steps that I did on the PS4 with no luck.
At this point I realized my Lyric thermostat had been erroring out and giving me a notification on my phone---the app on my phone wasn't able to connect to the Lyric via Wifi. Also noticed my August Connect was flashing red and was not connected. DirecTV Genie was not connected to my TC network either. Then went to my home office to discover my Slingbox was no longer connected either. Interestingly enough, though, my iPhone, MacBook Pro, Mac Mini, wife's iPhone, and MacBook all were still connected to my TC network with no issues. I performed speed tests on all of them and all were giving me well over my 60 Gbps Internet speeds. These devices never disconnected nor had any hiccups.
Essentially determined all my non-Apple devices couldn't stay connected to the TC network.
Proceeded to just reset the TC and see what would happen. None of the non-Apple devices could connect. Same "Network not found/incorrect password"
Then proceeded to perform factory reset on TC. At the same time I unplugged my Charter internet modem from power and cat5 out. Powered on modem, waited. Then powered up TC. I did this process twice through, once with auto selected 2.4/5 Ghz channels--still had issue with devices being unable to connect. The second time through, I set up the 2.4/5 Ghz bases upon the most "open" channels as shown by iStumblr (I live in fairly large luxury apartment building that has many networks -- so there are A LOT of networks).
This time I appeared to have success. One-by-one I was able to connect all my non-Apple devices to this new network with the new SSID and credentials. All devices were able to connect and the PS3/PS4 were able to connect to PSN and I was very easily able to get Netflix.
Woke up this morning and noticed all non-Apple devices were once again not connected....really not sure what's going on. Didn't have time to dive in deeper before heading to work.
Just as an FYI, I have 2 different Macs backing up to the TC via Time Machine wirelessly (the primary reason I have a TC and not another router). Also have an Asustor AS5008T connected to the TC via round robin link aggregation. All Macs are running Yosemite. All iPhones are running iOS 8.3. Offhand, I don't know the firmware the TC is running. I made no recent changes to the network or any of the hardware.
Anybody have any idea what could be the culprit? Any help would be greatly appreciated.Whilst I said in my first post that apple had removed all the logs.. you can still get them via PC version 5 airport utility... you will need to plug in via ethernet since wireless is not working. You can also install v5 utility into a Mac but I cannot tell you how. Google it.
The other method.. and I am not at all sure if it is useful or not.
Using the airport utility in an ipad.. click on the TC, then edit.. then advanced.. Diagnostics and Usage Data.
Go into this and you will see the Airport utility has got a stack of info out of the TC..(for secret transmission to apple).
eg
I guess it is comparison between normal functionality and when it fails that will show something interesting.. meaning you will need to track the info... and it is not so easy to get it out other than as a screenshot.. -
Hi.
All of a sudden my IOS devices are having difficulty accessing all of my Apple-store controlled apps and purchases when using my home network, even though it is a really fast network and my other devices work perfectly. Spotify, YouTube and Netflix and all apps that don't rely on Apple purchases are working perfectly on my iPad and ipod, and I have fast internet speed and perfect connectivity on all my other devices.
But when I go to Newsstand or iTunes Store for example I get the message 'can't connect to Apple server' or 'you are not connected to wifi' even though all non-Apple apps are connecting perfectly on the same device. I have tried all the usual reboot, reset solutions and nothing seems to resolve this. My software is up to date. My iPod and iPad are working perfectly when I use another network. My home network is working perfectly for everything else.
Any ideas?Sorry for bad English and typos, I wrote it quickly.
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Non Apple applications fails to launch
Hello,
Today, when I launched MS Word or other non-apple application (like Indesign 2), I've got the following error :
The application "Word" could not be launched because of a shared library error: "5<Microsoft Word><CarbonLib><CFMPriv_LaunchServices>"
I tried to repair the disk autorization with the disk utility, and I also launched Onyx to reinitialize other system parameters.
I tried to reinstall the Tiger Update 10.4.8 (combo) but it failed..
Does anyone have a solution ? the other Apple Apps work fine (the iApps, mail, safari, etc..)
Thansk in advance for your help !!!
Goth
Imac G5 20" (isight) Mac OS X (10.4.8) canon MP360, other PCArchive and Install will install a new System but save your Users, network settings, and third party applications, and put your old System in a folder named Previous System. You might want to reinstall plugins rather than to retrieve them from the Previous System. You also might have to reinstall some third party applications if they don't work after the Archive and Install.
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Upgraded to ios5 and now no non-apple applications installed on my iPad will launch when their icon is clicked
Try downloading any free app from the store (as that appears to reset something) and then re-try them - the free app can then be deleted.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. -
All non-Apple apps will not open on my phone. I restored as a new phone and still will not work
Hello there, KScotty.
The following Knowledge Base article offers up some great steps for troubleshooting apps installed on your iOS device:
iOS: An app you installed unexpectedly quits, stops responding, or won’t open
http://support.apple.com/kb/ts1702
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
All non-apple apps unexpectedly quit when trying to save
All (non apple) applictions, i.e. photoshop, illustrator, maya unexpectedly quit when trying to save, import or anything else that requires a dialogue box.
I have had this problem with individual apps, and I usually go in and delete the prefpane folder and that fixes it, but this is multiple apps and nothing is working. Helpave you repaired Permissions and Verified/Repaired DIsk?
Repair Permissions:
This should be done after all software installs and updates.
1. Navigate to Utilities/DiskUtility and launch Disk Utility.
2. Choose your volume (usually the second icon)
3. Choose "First Aid" tab
4. Click on "Repair Permissions"
Also run "verify" disk. If the disk needs repair:
Repair Disk:
Steps for using Disk Utility
1. Insert the Mac OS X Tiger Install disc or Install Disk 1 that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.) Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair.
If you repair errors run it until no errors found.
-mj
[email protected] -
Some non-Apple applications suddenly won't start.
I have a user who, after an update install for MS Office 2004, now has a number of non-Apple applications that won't start. I did some poking around, and found the following in the console log:
Sep 24 10:07:57 Laszlo-iMacs-Computer kernel[0]: shared_region: 0x3f3943c: lsf_map: RO mapping #0 not in segmentshared region: 0x3f3943c: 4 mappings base_offset=0xfaed000
Sep 24 10:07:57 Laszlo-iMacs-Computer kernel[0]: shared region: 0x3f3943c: #0: addr=0x70000000, size=0x320000, file_offset=0x1000, prot=(5,5)
Sep 24 10:07:57 Laszlo-iMacs-Computer kernel[0]: shared region: 0x3f3943c: #1: addr=0x80000000, size=0x23000, file_offset=0x321000, prot=(11,11)
Sep 24 10:07:57 Laszlo-iMacs-Computer kernel[0]: shared region: 0x3f3943c: #2: addr=0x80023000, size=0x2000, file_offset=0x0, prot=(27,27)
Sep 24 10:07:57 Laszlo-iMacs-Computer kernel[0]: shared region: 0x3f3943c: #3: addr=0x70320000, size=0xe20bc, file_offset=0x344000, prot=(1,1)
Sep 24 10:08:00 Laszlo-iMacs-Computer kernel[0]: shared_region: 0x419d5b8: lsf_map: RO mapping #0 not in segmentshared region: 0x419d5b8: 4 mappings base_offset=0xfaed000
Sep 24 10:08:00 Laszlo-iMacs-Computer kernel[0]: shared region: 0x419d5b8: #0: addr=0x70000000, size=0x320000, file_offset=0x1000, prot=(5,5)
Sep 24 10:08:00 Laszlo-iMacs-Computer kernel[0]: shared region: 0x419d5b8: #1: addr=0x80000000, size=0x23000, file_offset=0x321000, prot=(11,11)
Sep 24 10:08:00 Laszlo-iMacs-Computer kernel[0]: shared region: 0x419d5b8: #2: addr=0x80023000, size=0x2000, file_offset=0x0, prot=(27,27)
Sep 24 10:08:00 Laszlo-iMacs-Computer kernel[0]: shared region: 0x419d5b8: #3: addr=0x70320000, size=0xe20bc, file_offset=0x344000, prot=(1,1)
I've done disk permission repairs, as well as cleared the cache. The problem persists in other logins. The apps don't quit abnormally, they simply bounce once in the dock, then go away.Lion --
Check that user's Application folder.
Do they have another Office on there?
Either an older version, or the Office Test Drive? -
ALL third-party applications crash upon save, open, or save as
Okay everyone, this is an odd one.
I recently installed photoshop CS6. However, when I try to save my documents in CS6, CS6 freezes, then crashes without an error report. The same thing happens if I try to open or 'save as' a document. However, if the document was created in Gimp, I can right-click the image in finder, click 'open with' Photoshop, and then something weird happens - File>open still doesnt work (but I don't need it to, as I've opened the image I need) File>save as still crashes - but File>save and Command-S work fine.
I've spent the last few weeks searching for an answer on the adobe forums and found nothing that has solved my problem. And then, something else happened.
Today I installed Python 3.3. Brand new, fresh installation. Started up my IDLE and typed in some code, then hit command-S.
The same thing happened - Python 3.3 froze, then crashed, also without an error report. The exact same symtoms.
This got me thinking, so I opened up Openoffice 4. This had been installed on my mac by my school's ICT services, and had never been opened before - a fresh installation. Once again, saving a document in openoffice 4 also caused it to freeze, then crash.
So, I took my mac into the ICT department and got them to have a look at it. They recommended repairing my disc permissions - which I did - and then, if that didn't work, reinstalling Maveriks.
I'm currently typing this on my mac, having spent the last 3 hours downloading and installing a fresh copy of Maveriks, and still I have the same problem. Any third-party applications freeze and crash when I try to save.
As I am the only user of my computer, I always run applications from an administratior account. Creating a new admin account hasn't helped.
All of these applications work when I'm running in safe mode.
My educated guess is that it's something to do with finder.
Whenever photoshop CS6 crashes, it's when a finder window should appear - for example, so I can choose a name for my new document, or select a document to open. But if the image was opened with finder's right-click, open with Photoshop, then CS6 doesnt have to open a finder window. If the image has already been created, CS6 doesnt have to open a finder window when I hit Command-S.
But I have no clue how to fix it.
This guy (https://discussions.apple.com/message/16595546#16595546) seems to have a similar problem to me, and he fixed it by moving all his items off his desktop. I've done that, but the problem persists.
Adobe (http://helpx.adobe.com/x-productkb/global/crash-using-open-save-dialog-mac.html) suggests that my viewing options in finder could be the problem. I've tried the solution described in the article above, and the problem persists.
Please, I need to be able to use Python and CS6 for my schoolwork! Help me if you can!
Help me, (your name here), you're my only hope!
Message was edited by: HyperbionHello Rick,
Through all the research I have done so far and talking with a few other coworkers what the common issues that cause this are is:
1. Antivirus: disabling the antivirus is not good enough it needs to be totaly uninstalled and retested.
2. startup programs: these need to be disabled through either Safe mode with networking or the start menu or MSconfig.
3. Office addins: Disable all of them see if that helps. Then turn them back on one by one to see which addin is causing the issue.
To disable addins: 1. open up regedit and navigate to this key. HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Word\Addins and HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\Addins
Then change the LoadBehavior to 0 this will disable the addin. 3 lets it run. Since this affected only one user HKEY_LOCAL_USER might be your best bet but don't rule out the other location.
To verify there are no addins running go to the File tab>options>Add-Ins make sure nothing is listed under Active Application Add-ins.
I hope this helps
Thanks,
Paul Slaathaug Sr. Support Engineer - Microsoft Word
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