All of a sudden i cant open itunes store on my pc

All of a sudden i cant open the itunes store on my pc.  I can get into my itunes account but when i click on store it tells me there has been a problem and closes the program.

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Similar Messages

  • Cant open iTunes store 'NETWORK RESET' message

    I keep getting a 'network reset' message when i try to connect to the iTunes store. I can check for itunes updates just fine and Safari works properly.
    I removed iTunes and re-downloaded it again... problem still there.
    The internet (safari) is working fine. Connecting with both airport AND a LAN line gives same message.
    HELP! 4 year old powerbook g4 w/ 1.67 processor and 1 gig ddr ram. OS 10.4.11 and all updates are up to date.
    It has been giving me this 'network reset' message for two days now.

    I had the same issue. Today I couldn't even open the iTunes store. I set up a support call and no sooner had I hit the button than the phone rang. After spending half an hour troubleshooting which included resetting Safari, I think we hit upon a solution. The tech had me move the iTunes preferences file to the desktop. When I reopened iTunes it recreated the file and everything seems to work fine now.
    The file is located at: user/library/preferences/com.apple.iTunes.plist.
    Don't delete it until you're sure the new one works. You'll have to walk through your iTunes preferences and reset a few things to the way they were before, but it's relatively painless. Good luck.

  • Cant open itunes store.

    error message says "connection timed out"

    Hello raeannandjeff
    Welcome to Apple Support Communities!
    First, make sure your itunes store id and password is correct, second, for some reasons, your Mac may experience hard drive bad sector that happened to me before. Once the hard drive got a bad sector, I was unable to sign in to App Store. Consider to try to repair your disk using Disk Utility, the best way to start Disk Utility is: Press Option before and after the startup tone, you will be prompted to a screen, click on the Recovery Partition and startup Disk Utility. If you cannot find the Recovery Partition, press Command + R to enter recovery partition. Once you have entered the recovery partition, click on disk utilities and click on Macintosh HD then click on Verify Disk, if it says repair is required and something like that, click on Repair Disk. If none of those options are greyed, click on Verify Disk Permissions or Repair Disk Permissions.
    Reboot your Mac and try to sign in to iTunes Store.
    It fixed the App Store problem of mines by fixing the corruped directory of my Hard drive, maybe your problem is the same! Try it!
    Cheers,
    Jimmy

  • Cant open itunes store pls help!

    when i go to the itunes store it says: unknown error occurred(-3221)check internet connection
    but my internet is working fine
    what do i do!?!

    if u are using itunes 10 i got the same problem. i have no idea why it is not connecting but im on the internet.

  • TS4124 i didnt have issues with itunes before. but pc asked to download new version. i did. when i click itunes i get my original music, but when i click store...i get nothing. i watched tutorial...wont open itunes store. im looking for  music

    i didnt have issues with itunes before...but pc asked to download new version. i did. when i click itunes i get my original music, but when i click store...i get nothing. i watched tutorial....but still cant open itunes store. im looking for music to buy.

    Hello bogley
    Check out the article below for troubleshooting access to the iTunes Store.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G. 

  • I get a message MSVCR80.dll is missing reinstall itunes which i did but i keep getting the same message and cant open itunes at all

    i get a message MSVCR80.dll is missing reinstall itunes which i did but i keep getting the same message and cant open itunes at all

    Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components; this won't normally affect its library, but that should be backed up anyway.
    (99134)

  • Had a problem after download updated itune, error 7 (window error 126) cant open itune at all

    Had a problem after download updated itune, it failed as Error code MSVCR80 and then next message is error 7 (window error 126), cant open itune at all

    Had a problem after download updated itune, it failed as Error code MSVCR80 and then next message is error 7 (window error 126), cant open itune at all

  • I downloaded the new update, and now cant open itunes

    I recently downloaded the new itunes update, now cant open itunes, redownloaded atleast ten times, still cant open it all i get is an error message, reinstalled the itunes i had before the update, that wont open either, so i deleted itunes and went to redownload it, still cant open up itunes or download it

    Hello there, thumerick.
    The following Knowledge Base article addresses the very issue you're describing:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Check for .dll files
    Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
    If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.
    Uninstall and reinstall iTunes
    Uninstall iTunes and all of its related components.
    Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
    Re-download and reinstall iTunes 11.1.4.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • I cant open itunes on computer

    I cant open itunes on computer

    I'm having the same problem.  Already followed the steps and removed the SC info.sibd file then repaired the Quicktime program.  Nothing has worked.  Should I remove the Itunes program?  I recently updated Iphone and synced iphone and ipod now cant open itunes at all.  No error message.  The icon thinks a moment then does not open.

  • I installed itunes11 on windows 7, i cant open itunes

    Help emergency
    I installed itunes 11 on pc windows 7 , and then i cant use i tunes, i cant open itunes,
    i followed the process and uninstall all, and re install again  and no solution
    pat

    In regards to iTunes content, an iPhone can be synced or manually managed with music and video with an iTunes library on a single computer only, and photos can be transferred from a single computer only. When transferring iTunes content and photos from another computer, all iTunes content and photos transferred from a different computer will be erased from the iPhone first.
    You need to decide which computer you want to transfer iTunes content and photos from. If this will now be your computer at work, you will need to transfer your iTunes library and your photos from your Mac to your PC. You can transfer your iTunes library from your Mac to your PC at work following the instructions included with this link. This will make the iTunes library on your PC at work identical to your iTunes library on your Mac at the time it is transferred from your Mac. You will also need to authorize your PC at work with your iTunes account with iTunes - the same iTunes account used on your Mac.
    http://support.apple.com/kb/HT1751

  • I have files that have been on my computer for over a year and all of a sudden they wont open and an error message comes up saying they were improperly downloaded or came in an email attach which is not the case

    I have files that have been on my computer for over a year and I have used them several times and all of a sudden they wont open.  I received an error message saying they are improperly downloaded or came as an email attachement which is not the case.  Please advise

    They seem to be word files - they will open if I choose "open with" microsoft word, but if I double click they don't open they are appearing as PDF on my screen.  I even opened one and then tried to "save as" making sure I chose .doc and they still appear as PDF
    I just created a new document response.doc in word and when I saved to my desktop it appears as a PDF file and I absolutely did not create a PDF or save as PDF it was a simple word
    doc.
    The message says "Adobe reader could not open response.doc because it is either not a supported file type or because the file has been damaged (for example attached in an email and not properly decoded)
    The reader version is I believe the most current, I always update when prompted.  OS is Windows 8

  • Cant open itunes. get error message 7 followed by error message windows error 127.     i have redownloaded new updates with luck.   window xp

    cant open itunes. get error message 7 followed by error message windows error 127.     i have redownloaded new updates with luck.   window xp

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • Error Message reads: this application has failed to start because MSVCR80.dll was not found. Re-installing the application may fix this problem.  I have re-installed, SO many times and I still cant open iTunes.

    Hi Support,
    I am becoming anxious because no matter what I try it doesnt seem to allow me to open itunes.
    Error Message reads: this application has failed to start because MSVCR80.dll was not found. Re-installing the application may fix this problem.
    I have re-installed, SO many times and I still cant open iTunes.
    Please help!!

    Click here and follow the instructions.
    (98888)

  • Cant open itunes after upgrading to yosemite

    Cant open itunes on my macbook pro after upgrading to yosemite. Someone please help if they have faced similar issues.
    Thanks.

    Try Terence's instructions here  Is Iphoto gone ? i want it back!
    Pete

  • I have an old version Adobe Creative Suite 3 Design Premium. I uninstalled it from my old computer and was trying to install it on my new computer. It copied all the files but I cant open them and it doesn't ask me for my registration info, which I have.

    I have an old version Adobe Creative Suite 3 Design Premium. I uninstalled it from my old computer and was trying to install it on my new computer. It copied all the files but I cant open them and it doesn't ask me for my registration info, which I have.  What shall I do to get Adobe up and running?

    when you were install your cs3 you should have been prompted for you serial number.  were you?
    if not, you probably didn't properly install cs3.  copying/migrating/moving etc is problematic.
    if yes, did you see any error messages during installation?
    if yes, attach a screenshot of the error message.
    if not, check you install logs, Troubleshoot with install logs | CS5, CS5.5, CS6, CC

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